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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 335438 Views
  • 890 replies
  • 105 likes
  • Account
  • 335438 Views
  • 890 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147939 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147939 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 86068 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 86068 Views
  • 68 replies
  • 9 likes

Can't purchase music - keeps rejecting my password (which I can use to login on spotify.com fine)

I am unable to purchase music, because it keeps rejecting my password. The same password works fine for spotify.com , so the problem is not in the password itself. I think the problem is that on the "Sign in to purchase music" screen the Username (re...

  • Regular
  • I am unable to purchase music, because it keeps rejecting my password. The same password works fine for spotify.com , so the problem is not in the password itself.   I think the problem is t...
  • Sam
  • Spotify
  • 579 Views
  • 11 replies
  • 0 likes
  • 579 Views
  • 11 replies
  • 0 likes

Solved!! Charged for Premium subscription on day 1 of 30 day trial

Hi I clicked on the "Try Premium for 30 days link" today, and enabled the Premium service. The web page said I would be charged after 30 days; but I got charged $9.99 immediately. What's going on ... and how do I get a refund. Thanks

  • Casual Listener
  • Hi    I clicked on the "Try Premium for 30 days link" today, and enabled the Premium service. The web page said I would be charged after 30 days; but I got charged $9.99 immediately. ...
  • Marco
  • Community Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Will it be possible to purchase songs as before?

I am a premium user. I bought some songs a few months ago. I would like to buy some more, but I receive a message stating that it is no longer possible to purchase songs. Will this be permanent? Thanks

  • Newbie
  • I am a premium user. I bought some songs a few months ago. I would like to buy some more, but I receive a message stating that it is no longer possible to purchase songs. Will this be permanent? Than...
  • Sam
  • Spotify
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

Problem

I have spotify free already and I thought I Was signing up for the premium but I was 4.99And I didn't need the unlimited version so I amRequesting my refund and I want premium As it should have been in the beginning my My email is [snip - mod]@gmail....

  • Casual Listener
  • I have spotify free already and I thought I Was signing up for the premium but I was 4.99 And I didn't need the unlimited version so I am Requesting my refund and I want premium As it should ha...
  • Peter__
  • Community Legend
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Solved!! Premium price

Hi, I have been subscribed to Premium service until now and I really like it, but not at the regular price of 9.99EUR.At the promo price of 6.99 it is more than OK for me. Any chance the regular price for Premium subscription could be revised? I am s...

  • Newbie
  • Hi,   I have been subscribed to Premium service until now and I really like it, but not at the regular price of 9.99EUR. At the promo price of 6.99 it is more than OK for me.   Any cha...
  • iancm9
  • Newbie
  • 2118 Views
  • 3 replies
  • 0 likes
  • 2118 Views
  • 3 replies
  • 0 likes

Cant login - accountinformation dont´t match!

I wrote down all information when I created an new Premium account for my daughter (X-mas gift)... Then suddenly she could not longer login - got a message that either the userid and password was wrong... So I tried to reset the password - no e-mail ...

  • Newbie
  • I wrote down all information when I created an new Premium account for my daughter (X-mas gift)... Then suddenly she could not longer login - got a message that either the userid and password was w...
  • Goodman
  • Spotify Legend
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Account changed from premium to free

Today the account changed from premium to free. Is there a temporary change, or do I have to start a premium account again?

  • Newbie
  • Today the account changed from premium to free. Is there a temporary change, or do I have to start a premium account again?
  • user-removed
  • Not applicable
  • 365 Views
  • 16 replies
  • 0 likes
  • 365 Views
  • 16 replies
  • 0 likes

Spot (pay a monthly premium) ify, there is nothing free anymore?

Whilst l'm going to keep my free account open JUST for now, Spotify has now gone from the top to the bottom of my list of music providers, and l'll definitely be looking for alternatives! Spotify Free used to be great as l could just sit down here an...

  • Casual Listener
  • Whilst l'm going to keep my free account open JUST for now, Spotify has now gone from the top to the bottom of my list of music providers, and l'll definitely be looking for alternatives! Spotify F...
  • Marco
  • Community Legend
  • 435 Views
  • 1 replies
  • 0 likes
  • 435 Views
  • 1 replies
  • 0 likes

Playlists deleted.. read sticky, not relevant to me.

I was in middle of listening to spotify on my mobile, taking a nice leisurely stroll.. when, suddently! Spotify logged me out, asked me if I'd like to connect my facebook to my profile (It has been connected for a while now) and then logs me back in ...

  • Casual Listener
  • I was in middle of listening to spotify on my mobile, taking a nice leisurely stroll.. when, suddently! Spotify logged me out, asked me if I'd like to connect my facebook to my profile (It has been c...
  • 1256
  • Casual Listener
  • 343 Views
  • 10 replies
  • 0 likes
  • 343 Views
  • 10 replies
  • 0 likes

Spotify premium no funciona en mi iphone

He enviado esto por Mail a spotify y su repuesta ha sido que lo comente aquí así que eso hago:Hola, Mi usuario de spotify premium esisa_puentesHe comprobado mis recibos y el ultimo fue emitido el 16 de enero, el próximo es para mediados de febrero pe...

  • Newbie
  • He enviado esto por Mail a spotify y su repuesta ha sido que lo comente aquí así que eso hago: Hola, Mi usuario de spotify premium es isa_puentes He comprobado mis recibos y el ultimo fue emitid...
  • 1556 Views
  • 0 replies
  • 0 likes
  • 1556 Views
  • 0 replies
  • 0 likes

I am new and I need help

I am new and I need help. 

  • Casual Listener
  • I am new and I need help. 
  • Peter__
  • Community Legend
  • 180 Views
  • 5 replies
  • 0 likes
  • 180 Views
  • 5 replies
  • 0 likes

Switch from Facebook Account

I was a Spotify Premium Annual subscriber and i have not switched my subscription to month-to-month until I get this resolved. I am a Facebook administrator for a non-profit group and the link to Spotify is creating many problems for my use of Spotif...

  • Visitor
  • I was a Spotify Premium Annual subscriber and i have not switched my subscription to month-to-month until I get this resolved.  I am a Facebook administrator for a non-profit group and the link ...
  • Peter__
  • Community Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Premium account not working

I have a spotify premium account but 3 days ago my spotify went offline and now says I am a free user

  • Newbie
  • I have a spotify premium account but 3 days ago my spotify went offline and now says I am a free user
  • Sam
  • Spotify
  • 131 Views
  • 2 replies
  • 0 likes
  • 131 Views
  • 2 replies
  • 0 likes

old account can't use it anymore, help

Hi, Two years ago I was in London studying, a friend of mine introduced me to spotify so I subscribed. Now I want to use my account, but the system says I can't because the period of validity to use Spotify abroad has gone by. What does this mean? Wh...

  • Newbie
  • Hi,      Two years ago I was in London studying, a friend of mine introduced me to spotify so I subscribed. Now I want to use my account, but the system says I can't because the ...
  • Peter__
  • Community Legend
  • 99 Views
  • 1 replies
  • 0 likes
  • 99 Views
  • 1 replies
  • 0 likes

Spotify premium active, doesnt work on monile

So.. it says i have spotify premium, i can play songs without any commercials, but it does not work on my Android...http://imageshack.us/photo/my-images/203/jaha.png/ here it says i have premiumhttp://imageshack.us/photo/my-images/802/20130130174935....

  • Casual Listener
  • So.. it says i have spotify premium, i can play songs without any commercials, but it does not work on my Android... http://imageshack.us/photo/my-images/203/jaha.png/ here it says i have premi...
  • Sam
  • Spotify
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

HOW DO YOU FIND SOMEONE ON SPOTIFY FROM THEIR NUMBER?

A friend of mine sent me their spotify number but when i entered it into the search bar nothing happened. thanks!

  • Casual Listener
  • A friend of mine sent me their spotify number but when i entered it into the search bar nothing happened. thanks!
  • Liam
  • Community Legend
  • 634 Views
  • 1 replies
  • 0 likes
  • 634 Views
  • 1 replies
  • 0 likes

premium not working

Hi, My spotify app got deleted in December and when I down loaded it again I no longer had a premium account. I am still paying for the account and I have send my query to the support but still no answer. The problem is that I think I might have two ...

  • Casual Listener
  • Hi,   My spotify app got deleted in December and when I down loaded it again I no longer had a premium account. I am still paying for the account and I have send my query to the support but ...
  • Peter__
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Need to change country settings

Hi, For some reason my country setting is set to UK but I live in Canada. Spotify says to change this if I want to have access to the library but the option is grayed out... any help? Thank you.

  • Newbie
  • Hi,   For some reason my country setting is set to UK but I live in Canada. Spotify says to change this if I want to have access to the library but the option is grayed out... any help? &n...
  • Peter__
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Can Not Connect to Spotify Social

Singed on to Spotify before you could sign up with a facebook account. For the last week I keep getting error messages that say "failed to enable Spotify social." Tried reinstalling and that does not work. It wont let me connect my account to faceboo...

  • Newbie
  • Singed on to Spotify before you could sign up with a  facebook account. For the last week I keep getting error messages that say "failed to enable Spotify social." Tried reinstalling and that do...
  • thegrizzlyblair
  • Newbie
  • 696 Views
  • 4 replies
  • 0 likes
  • 696 Views
  • 4 replies
  • 0 likes

I want to cancel my Facebook but keep spotify

I want to deactivate my Facebook but keep my current premium spotify account. I've emailed customer service and I have gotten no replies. I love the premium service but don't want to keep it if it means 1. I have to start a fake Facebook to keep it 2...

  • Casual Listener
  • I want to deactivate my Facebook but keep my current premium spotify account. I've emailed customer service and I have gotten no replies. I love the premium service but don't want to keep it if it me...
  • Peter__
  • Community Legend
  • 446 Views
  • 2 replies
  • 0 likes
  • 446 Views
  • 2 replies
  • 0 likes