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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mothical
  • Newbie
  • 156362 Views
  • 175 replies
  • 12 likes
  • Account
    Free
  • 156362 Views
  • 175 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10606 Views
  • 3 replies
  • 10 likes
  • Security
  • 10606 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 506685 Views
  • 985 replies
  • 112 likes
  • Account
  • 506685 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124462 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124462 Views
  • 74 replies
  • 12 likes

After reinstalling Spotify all playlists are gone!

Today Spotify turned to offline mode and I couldn't turn it to online, so I reinstalled it. Now all my playlists are gone! How to recover them? Oh, great, I've just taken a look and Spotify turned offline again. No playlists and no online mode, just ...

  • Regular
  • Today Spotify turned to offline mode and I couldn't turn it to online, so I reinstalled it. Now all my playlists are gone! How to recover them? Oh, great, I've just taken a look and Spotify turned ...
  • Taylor
  • Community Legend
  • 1350 Views
  • 24 replies
  • 4 likes
  • 1350 Views
  • 24 replies
  • 4 likes

Missing "View Playlist as Album List" Option

Hi...My playlists are usually organized by cd, with the individual tracks or albums sorted and separated by track numbers...however, I recently noticed that all of my lists were scrambled and the option I used to use (located on the third option of t...

  • Newbie
  • Hi...My playlists are usually organized by cd, with the individual tracks or albums sorted and separated by track numbers...however, I recently noticed that all of my lists were scrambled and the opt...
  • Taylor
  • Community Legend
  • 352 Views
  • 1 replies
  • 1 likes
  • 352 Views
  • 1 replies
  • 1 likes

Change country

Hi everone, Because i am register in Swiss, Spoyify have set my country to UK, but i only have the hong kong credit card, so that i want to change back to Hong Kong. But every time I wnat to change back to Hong Kong, the system need me to write the z...

  • Newbie
  • Hi everone,   Because i am register in Swiss, Spoyify have set my country to UK, but i only have the hong kong credit card, so that i want to change back to Hong Kong. But every time I wnat ...
  • Peter__
  • Community Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

My playlists have been deleted! :/

Hey Spotify I listened to my spotify playlist when suddenly it just disappeared. I tried relog and som others things I read on the forum but none worked... I pay for premium so I would like to have my playlists back if possible? I couldn't reply in "...

  • Casual Listener
  • Hey Spotify   I listened to my spotify playlist when suddenly it just disappeared. I tried relog and som others things I read on the forum but none worked... I pay for premium so I would lik...
  • Peter__
  • Community Legend
  • 431 Views
  • 7 replies
  • 0 likes
  • 431 Views
  • 7 replies
  • 0 likes

Lost my pre play playlist.

Hey. I did the clean reinstallation because of the friend tab not working properly. Before I did it i had added all queued tracks to a special playlist called "pre play" "pre" "pre-play queue" "to play/listen" or something similiar.There were at leas...

  • Regular
  •  Hey. I did the clean reinstallation  because of the friend tab not working properly. Before I did it i had added all queued tracks to a special playlist called "pre play" "pre" "pre-play q...
  • SimonMa
  • Regular
  • 459 Views
  • 6 replies
  • 0 likes
  • 459 Views
  • 6 replies
  • 0 likes

Reinstalled Spotify -.-'

Hello, I had this Offline bug on spotify, and i looked it up on google -.-' and it told me like to reinstall it and i did that and now i lost everything and its still offline so i decided to go to Twiiter and i did see you had some problems and now i...

  • Casual Listener
  • Hello,   I had this Offline bug on spotify, and i looked it up on google -.-' and it told me like to reinstall it and i did that and now i lost everything and its still offline so i decided ...
  • Peter__
  • Community Legend
  • 430 Views
  • 6 replies
  • 0 likes
  • 430 Views
  • 6 replies
  • 0 likes

Please log me out

Can I please be logged out of all devices. Thanks

  • Visitor
  • Can I please be logged out of all devices. Thanks
  • elzetion
  • Regular
  • 490 Views
  • 2 replies
  • 0 likes
  • 490 Views
  • 2 replies
  • 0 likes

Can an Admin please log me out of all devices?

My Username is HarrenKara, and a friend that I used to know quite well has my password saved. Everytime that I log on to spotify, they are using my account and my playlist gets paused. Can someone please log out all devices, as I have changed the pas...

  • Casual Listener
  • My Username is HarrenKara, and a friend that I used to know quite well has my password saved. Everytime that I log on to spotify, they are using my account and my playlist gets paused. Can someone pl...
  • elzetion
  • Regular
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

My account is disabled ? WHY?

This mail is what I received today Dear customer, We recently received a chargeback from your payment provider, relating to a payment for your Spotify account. The funds have automatically been credited back to your payment account and, as a result, ...

  • Casual Listener
  • This mail is what I received today   Dear customer, We recently received a chargeback from your payment provider, relating to a payment for your Spotify account. The funds have ...
  • majinvejita89
  • Casual Listener
  • 653 Views
  • 2 replies
  • 0 likes
  • 653 Views
  • 2 replies
  • 0 likes

What happened?

Hello. I often got problems with spotify, like today. I can't find any thing that i search for, like if i for example search for we love the 90's, the the playlist shows but there is no songs on it, or if i search for 90's then there is no resaults c...

  • Casual Listener
  • Hello. I often got problems with spotify, like today. I can't find any thing that i search for, like if i for example search for we love the 90's, the the playlist shows but there is no songs on it, ...
  • user-removed
  • Not applicable
  • 338 Views
  • 1 replies
  • 1 likes
  • 338 Views
  • 1 replies
  • 1 likes

Payment method/credit card won't be removed

Hi, I've got a spotify subscription through my phone operator, and I want to remove my credit card from payment method. I'm trying checking the point "Remove payment method" and clicking "Change", but it won't be removed. My credit card details are s...

  • Newbie
  • Hi,   I've got a spotify subscription through my phone operator, and I want to remove my credit card from payment method. I'm trying checking the point "Remove payment method" and clicking...
  • Taylor
  • Community Legend
  • 525 Views
  • 1 replies
  • 0 likes
  • 525 Views
  • 1 replies
  • 0 likes

Facebook email syncing and country settings!

Hi guys, need a little help here....1) I first signed up with Spotify with my Facebook account. Thereafter, for some reason, two of my email addresses are synced to that particular Facebook account. My hotmail is my Facebook login email address, but ...

  • Newbie
  • Hi guys, need a little help here.... 1) I first signed up with Spotify with my Facebook account. Thereafter, for some reason, two of my email addresses are synced to that particular Facebook accou...
  • Taylor
  • Community Legend
  • 474 Views
  • 1 replies
  • 0 likes
  • 474 Views
  • 1 replies
  • 0 likes

Radio not working now I've switched over to premium

Hi, I've just switched over to be a premium user and now the radio function doesnt work. I have made sure all the firewalls and such are switched off but still it says it cant connect. Any suggestions out there?

  • Newbie
  • Hi,   I've just switched over to be a premium user and now the radio function doesnt work.  I have made sure all the firewalls and such are switched off but still it says it cant connec...
  • Joe
  • Community Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

problem syncing accounts with devices

I have purchased spotify premium on my desktop, but i am not able to access premium on my iphone....I have attempted rebooting both phone and desktop multiple times, deleted the app and restarted....I am using the same account info on my phone as the...

  • Newbie
  • I have purchased spotify premium on my desktop, but i am not able to access premium on my iphone....I have attempted rebooting both phone and desktop multiple times, deleted the app and restarted.......
  • Mhowels
  • Newbie
  • 226 Views
  • 2 replies
  • 0 likes
  • 226 Views
  • 2 replies
  • 0 likes

Solved!! recover deleted playlist

Hi, I managed to delete my playlist called evigforalltid earlier today, 2013-04-27. I really didn't mean to delete it, and now I am miserable:( Is there any chance to recover it? Please help!

  • Casual Listener
  • Hi, I managed to delete my playlist called evigforalltid earlier today, 2013-04-27. I really didn't mean to delete it, and now I am miserable:( Is there any chance to recover it? Please help!
  • Peter__
  • Community Legend
  • 301 Views
  • 3 replies
  • 0 likes
  • 301 Views
  • 3 replies
  • 0 likes

Solved!! Offline access withdrawn from spotify after installing 0.9.0.128.g3134f863

Hei,After re-installing Spotify today, version nr in header I believe, my offline access is withdrawn. I have synced music offline with spotify on 2 devices, where did I go wrong? Best regards Terje Solbakk(username: terjes)

  • Casual Listener
  • Hei, After re-installing Spotify today, version nr in header I believe, my offline access is withdrawn. I have synced music offline with spotify on 2 devices, where did I go wrong?   Best reg...
  • Terjes
  • Casual Listener
  • 424 Views
  • 5 replies
  • 0 likes
  • 424 Views
  • 5 replies
  • 0 likes

Someone else using my email for their account.

Someone have registered my email for their spotify account, which I found out when he/she had problem paying for premium... Is it possible to get in contact with the user and inform him/her that it would be a good idea to change the email?

  • Casual Listener
  • Someone have registered my email for their spotify account, which I found out when he/she had problem paying for premium...  Is it possible to get in contact with the user and inform him/her ...
  • tunetrippin
  • Casual Listener
  • 382 Views
  • 2 replies
  • 0 likes
  • 382 Views
  • 2 replies
  • 0 likes

Album Cover in Library missing

Hello!First i have to say sorry, my english is not very good. Im using spotify since one and a half year, and since the last update (or eventually two three before) i cant see the album cover in the library. Im sure it worked two or three weeks befor...

  • Casual Listener
  • Hello! First i have to say sorry, my english is not very good.   Im using spotify since one and a half year, and since the last update (or eventually two three before) i cant see the album co...
  • freestonemusic
  • Newbie
  • 898 Views
  • 5 replies
  • 0 likes
  • 898 Views
  • 5 replies
  • 0 likes

Solved!! Can´t buy a premium subscription but I´m being charged for fees

Hi, I´ve been a premium user, then because of moving to a different country stoped. Now I want to buy a new subscription but can´t. Everytime I had a new credit card I´m being charged for fees for veryfing the card but then nothing happens. I´m not w...

  • Regular
  • Hi,   I´ve been a premium user, then because of moving to a different country stoped. Now I want to buy a new subscription but can´t. Everytime I had a new credit card I´m being charged for fe...
  • ruirpaiva
  • Regular
  • 519 Views
  • 6 replies
  • 0 likes
  • 519 Views
  • 6 replies
  • 0 likes

Transferring Spotify Banking with OIN (Originator Identification Number)

Hello All, I am currently trying to transfer my direct debit from one bank account to another. Typically this can be arranged with the banks but in my case the bank is being extremely unhelpful. I am now 4 months into this problem. What I need is the...

  • Newbie
  • Hello All,   I am currently trying to transfer my direct debit from one bank account to another. Typically this can be arranged with the banks but in my case the bank is being extremely unhe...
  • Peter__
  • Community Legend
  • 464 Views
  • 1 replies
  • 0 likes
  • 464 Views
  • 1 replies
  • 0 likes