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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vikost
  • Visitor
  • 222973 Views
  • 732 replies
  • 70 likes
  • Account
  • 222973 Views
  • 732 replies
  • 70 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1111756 Views
  • 118 replies
  • 106 likes
  • Account
  • 1111756 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 58787 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 58787 Views
  • 61 replies
  • 8 likes

Whys does it take so long to get songs when I pay for premium?

I've paid 3 months of premium music and although I've never been guaranteed perfect streaming music, I think it should be part of the subscription. I keep getting lagged music, and I have very high speed internet (100mbps) so this shouldn't be an iss...

  • Casual Listener
  • I've paid 3 months of premium music and although I've never been guaranteed perfect streaming music, I think it should be part of the subscription.  I keep getting lagged music,  and I have...
  • pizzatofacebook
  • Casual Listener
  • 452 Views
  • 2 replies
  • 1 likes
  • 452 Views
  • 2 replies
  • 1 likes

Can't log into Spotify after Facebook account temporarily disabled

So a few days ago I went on my phone and logged into my facebook account, this being the first time that I ever logged into FB with my phone. Evidently, when you logg into FB with a new device, it will temorarily disable your account. I thought nothi...

  • Casual Listener
  • So a few days ago  I went on my phone and logged into my facebook account, this being the first time that I ever logged into FB with my phone. Evidently, when you logg into FB with a new device,...
  • Peter__
  • Community Legend
  • 3152 Views
  • 4 replies
  • 0 likes
  • 3152 Views
  • 4 replies
  • 0 likes

Solved!! Accidently deleted playlist

My wife accidently erased from the iPhone the playlist "Sports" with around 400 songs and I can't find it anymore in any of my devices (MacBook Pro, iPhone, iPod Touch and Pc). Please heeeeelp. My username is yotheking. Thanks. Paulo

  • Casual Listener
  • My wife accidently erased from the iPhone the playlist "Sports" with around 400 songs and I can't find it anymore in any of my devices (MacBook Pro, iPhone, iPod Touch and Pc). Please heeeeelp. My us...
  • meahtenoha
  • Spotify
  • 615 Views
  • 6 replies
  • 0 likes
  • 615 Views
  • 6 replies
  • 0 likes

Please refund I've been charged twice!

Hello, I have just checked my Paypal account and have been charged twice for my Spotify premium subscription. I have sent an email to your customer service team and had no response. Could you please acknowledge my enquiry and arrange a refund for the...

  • Casual Listener
  • Hello,   I have just checked my Paypal account and have been charged twice for my Spotify premium subscription.  I have sent an email to your customer service team and had no response.&...
  • meahtenoha
  • Spotify
  • 683 Views
  • 6 replies
  • 0 likes
  • 683 Views
  • 6 replies
  • 0 likes

Just paid for unlimited monthly but no access to it on my iphone

Hi there just today I paid for unlimited which clearly states that I can share playlists with friends and access them. However when I went into Spotify mobile on iphone and tried to play my playlists or my friend's playlists, it did not work. Since I...

  • Newbie
  • Hi there just today I paid for unlimited which clearly states that I can share playlists with friends and access them. However when I went into Spotify mobile on iphone and tried to play my playlists...
  • Peter__
  • Community Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Solved!! Furious due to 4 times overcharging on subscription!

I am on an NUS Extra discounted Spotify Premium £4.99 per month subscription. In the past two days, Spotify has billed my PayPal account for 2 lots of £9.99. I have emailed two different support email addresses, and opened a support ticket. I got no ...

  • Newbie
  • I am on an NUS Extra discounted Spotify Premium £4.99 per month subscription. In the past two days, Spotify has billed my PayPal account for 2 lots of £9.99. I have emailed two different support emai...
  • Peter__
  • Community Legend
  • 426 Views
  • 1 replies
  • 0 likes
  • 426 Views
  • 1 replies
  • 0 likes

Solved!! Netflix trial

I signed up for the Netflix 60-day trial but my account only states I have a 30-day. Any help? I've sent an email to the Spotify team already, just waiting for a response. Seeing if anyone else has this problem.

  • Newbie
  • I signed up for the Netflix 60-day trial but my account only states I have a 30-day. Any help? I've sent an email to the Spotify team already, just waiting for a response. Seeing if anyone else has t...
  • user-removed
  • Not applicable
  • 473 Views
  • 1 replies
  • 0 likes
  • 473 Views
  • 1 replies
  • 0 likes

playlists

all my playlisits have been deleted. can you get them back to me? i got a message earlier saying to merge my account so i did it then all the playlists where deleted

  • Newbie
  • all my playlisits have been deleted. can you get them back to me? i got a message earlier saying to merge my account so i did it then all the playlists where deleted
  • Peter__
  • Community Legend
  • 105 Views
  • 1 replies
  • 0 likes
  • 105 Views
  • 1 replies
  • 0 likes

Canceled my subscription but still on Unlimited

Hey all Because I'm a honest perosn I thought I better report this. For some reason I still on Spotify Unlimted but my subscription was ment to end on the 2012-10-18 (Last month). Please cancel this as I rather not get charged for this. Thanks Liam

  • Roadie
  • Hey all    Because I'm a honest perosn I thought I better report this.   For some reason I still on Spotify Unlimted but my subscription was ment to end on the  2012-10-18...
  • MultipleGnat
  • Roadie
  • 134 Views
  • 2 replies
  • 0 likes
  • 134 Views
  • 2 replies
  • 0 likes

Re: move offline storage

I cant get logged ninto my spotify account . says I am n offline mode didnt know I was how do I fix this I log n thru /facebook Ive tried everything not real comp literate .Ive changed my FB password as well help pls !!!! says errror 101

  • Newbie
  • I cant get logged ninto my spotify account . says I am n offline mode didnt know I was how do I fix this I log n thru /facebook Ive tried everything not real comp literate .Ive changed my FB password...
  • Peter__
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Solved!! Transfer account settings

Hello, I would like to transfer all settings, preferences, playlists etc. from my old account: Joopi Uytebroeck accounts@skynet.be (facebook type of account) To my new account: Wim.Daelemans spotify@wimbox.be (spotify account) Could you please help m...

  • Regular
  • Hello, I would like to transfer all settings, preferences, playlists etc. from my old account: Joopi Uytebroeck accounts@skynet.be (facebook type of account) To my new account: Wim.Daelemans ...
  • meahtenoha
  • Spotify
  • 7109 Views
  • 17 replies
  • 0 likes
  • 7109 Views
  • 17 replies
  • 0 likes

API down? (10/31/2012)

Neither SpotMySongs nor Ivy is accepting my text files to convert to spotify plalists today - they are returning 503 "Service Unavailable" errors from teh Spotify metadata API. Is this a temporary situation? It would be nice if there were a way to ta...

  • Casual Listener
  • Neither SpotMySongs nor Ivy is accepting my text files to convert to spotify plalists today - they are returning 503 "Service Unavailable" errors from teh Spotify metadata API.  Is this a tempor...
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes

Solved!! Moving my download to iTunes/iMovie?

Hi, I'm having trouble adding my downloaded song to iTunes. Even thought I try and add it through Spotify or through iTunes, the mp3 won't appear in iTunes. Is this a common problem?

  • Casual Listener
  • Hi,   I'm having trouble adding my downloaded song to iTunes. Even thought I try and add it through Spotify or through iTunes, the mp3 won't appear in iTunes. Is this a common problem?
  • horelli
  • Casual Listener
  • 12081 Views
  • 2 replies
  • 0 likes
  • 12081 Views
  • 2 replies
  • 0 likes

Wont let me upgrade to premium..

Tells me to log in to facebook for verification purposes (though I'm ALREADY logged in), after I enter my facebook password it takes me to my home screen, rather than a page telling me my payments went through...about to delete my account if I don't ...

  • Casual Listener
  • Tells me to log in to facebook for verification purposes (though I'm ALREADY logged in), after I enter my facebook password it takes me to my home screen, rather than a page telling me my payments we...
  • Peter__
  • Community Legend
  • 515 Views
  • 1 replies
  • 0 likes
  • 515 Views
  • 1 replies
  • 0 likes

problem with mobile streaming - how long does it take to get an answer from customer support?

Hi, How long does it usually take to get an answer from Customer Support?;-) I have problem with mobile streaming (possible reason is that I connected my new account to the facebook while i created previously an account using facebook in different co...

  • Music Fan
  • Hi, How long does it usually take to get an answer from Customer Support?;-)    I have problem with mobile streaming (possible reason is that I connected my new account to the faceboo...
  • blaraka
  • Music Fan
  • 181 Views
  • 3 replies
  • 0 likes
  • 181 Views
  • 3 replies
  • 0 likes

unlimited account's international use

hello, i've been using spotify in the US for the past couple of days, and love it. i will be moving to india next week though. if i opt for an unlimited account, can i use spotify from india without any restrictions ?

  • Newbie
  • hello, i've been using spotify in the US for the past couple of days, and love it. i will be moving to india next week though. if i opt for an unlimited account, can i use spotify from india withou...
  • Peter__
  • Community Legend
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

lost playlists after reinstalling computer

Hi Spotify peeps, I lost my playlists after I had to reinstall my computer. Any way you can help me to get them back? S

  • Newbie
  • Hi Spotify peeps,   I lost my playlists after I had to reinstall my computer. Any way you can help me to get them back?   S
  • David
  • Spotify Legend
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

More offline files....

Since I have the new 64 GB Iphone 5 I would love to have more then 3300 offline files. Only 1/4 of my lists can be offline. What can you do?

  • Regular
  • Since I have the new 64 GB Iphone 5 I would love to have more then 3300 offline files. Only 1/4 of my lists can be offline. What can you do?
  • MrsPrinsen
  • Regular
  • 294 Views
  • 6 replies
  • 0 likes
  • 294 Views
  • 6 replies
  • 0 likes