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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1583 Views
  • 0 replies
  • 7 likes
  • Security
  • 1583 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445753 Views
  • 970 replies
  • 108 likes
  • Account
  • 445753 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198979 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198979 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108242 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108242 Views
  • 70 replies
  • 11 likes

Unwanted and Unrequested Playlist Subscriptions

I keep getting emails saying "so and so added a track to their playlist" with this message at the end "You are receiving this email because you are subscribed to this playlist". But I have NEVER subscribed for this (filtr, Billboard hot 100, Topsify ...

  • Casual Listener
  • I keep getting emails saying "so and so added a track to their playlist" with this message at the end "You are receiving this email because you are subscribed to this playlist". But I ...
  • rufferalex
  • Casual Listener
  • 466 Views
  • 4 replies
  • 0 likes
  • 466 Views
  • 4 replies
  • 0 likes

I just bought spotify unlimited accidentally

I just bought spotify unlimited accidentally Is it enyway to change it to Premium what i whas supose to do the first time?.....

  • Casual Listener
  • I just bought spotify unlimited accidentally 😕   Is it enyway to change it to Premium what i whas supose to do the first time?.....     
  • jeagirl
  • Casual Listener
  • 357 Views
  • 4 replies
  • 0 likes
  • 357 Views
  • 4 replies
  • 0 likes

Difficulty paying for music/songs.

Hi, After my 10 weeks holidays I have now subscribed for Spotify Premium. But now I am faced a difficulty, against my chosen music/song prompt for amount to pay does dot display. Please advise how to pay for the music/songs. Thanks. Vijay

  • Newbie
  • Hi, After my 10 weeks holidays I have now subscribed for Spotify Premium. But now I am faced a difficulty, against my chosen music/song prompt for amount to pay does dot display. Please advise how to...
  • 122 Views
  • 0 replies
  • 0 likes
  • 122 Views
  • 0 replies
  • 0 likes

Premium account hacked

HelloMy account has been hacked. I opened a case about a week ago but still no news.My case number is 00621929.I have no news since then.Please respond urgently, otherwise I have to block my credit card.Benny

  • Casual Listener
  • Hello My account has been hacked.  I opened a case about a week ago but still no news. My case number is 00621929. I have no news since then. Please respond urgently, otherwise I have t...
  • benny_floden
  • Casual Listener
  • 316 Views
  • 4 replies
  • 0 likes
  • 316 Views
  • 4 replies
  • 0 likes

Can I remove my Premium account at any time at no extra cost?

Hi there I have tried to 30 day premium trial and love it so am thinking of continuing the payments of £9.99 a month. However, I was just wondering whether I can I remove my Premium account at any time or am I locked into payments for a certain amoun...

  • Newbie
  • Hi there I have tried to 30 day premium trial and love it so am thinking of continuing the payments of £9.99 a month. However, I was just wondering whether I can I remove my Premium account at any ti...
  • Peter__
  • Community Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Does Spotify need to be connected to a facebook acount

I want to stop using facebook so im going to delete it. How will I login to my spotify account (the spotify account was created with facebook account)

  • Gig Goer
  • I want to stop using facebook so im going to delete it. How will I login to my spotify account (the spotify account was created with facebook account)
  • user-removed
  • Not applicable
  • 278 Views
  • 2 replies
  • 1 likes
  • 278 Views
  • 2 replies
  • 1 likes

Someone using my account

Please log them out I just changed my password thank you!

  • Casual Listener
  • Please log them out I just changed my password thank you!
  • Peter__
  • Community Legend
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

How to find out if your credit/debit card is e-commerce enabled?

I wanted to try the month of free premium, but when I went to register for it my card was declined. I check the information several times, and it's still being declined. I have read the FAQs on this issue, but it doesn't help. I have previously used ...

  • Newbie
  • I wanted to try the month of free premium, but when I went to register for it my card was declined. I check the information several times, and it's still being declined. I have read the FAQs on this ...
  • Peter__
  • Community Legend
  • 1031 Views
  • 1 replies
  • 0 likes
  • 1031 Views
  • 1 replies
  • 0 likes

mail message already in use??

first registration: mail message already in use??how is it possible?Who is using my email?urgent response!

  • Newbie
  • first registration: mail message already in use?? how is it possible? Who is using my email? urgent response!
  • Sam
  • Spotify
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Someone using account

My spotify keeps pausing and keeps playing music that isn't MY music. I'm pretty sure someone else is using my account, I've just changed my password. How do I log them off of the account?

  • Casual Listener
  • My spotify keeps pausing and keeps playing music that isn't MY music. I'm pretty sure someone else is using my account, I've just changed my password. How do I log them off of the account?
  • Sam
  • Spotify
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Free month

I accidentally upgraded to the premium version instead of trying it for a month for free. Could I try it for the month and then decide whether or not I want to upgrade? Thanks!

  • Newbie
  • I accidentally upgraded to the premium version instead of trying it for a month for free.  Could I try it for the month and then decide whether or not I want to upgrade?  Thanks!
  • Sam
  • Spotify
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Multiple account problems

So I have an account that I used to use on another email that is iattached to my current facebook. My current/active spotify account is using my new email address. I had to create a facebook for this account so I could use spotify. I went to chnge my...

  • Newbie
  • So I have an account that I used to use on another email that is iattached to my current facebook. My current/active spotify account is using my new email address. I had to create a facebook for this...
  • Sam
  • Spotify
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

My Spotify Account hacked

Hi My account appears to have been hacked and hijacked by another user. I do not have any access to my account and can not reset my password, because he or she has been changed my mail adress. My account is associated with Telia and I pay to Telia ev...

  • Visitor
  • Hi   My account appears to have been hacked and hijacked by another user. I do not have any access to my account and can not reset my password, because he or she has been changed my mail adres...
  • Sam
  • Spotify
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Reactivating Student Account

My premium membership was stopped as thedebit card i was using was stolen and consequently my last due payment wasn't processed as i had put a stopon the card. Now when i try to re-register using the nus extra discount i am being told that it can not...

  • Newbie
  • My premium membership was stopped as thedebit card i was using was stolen and consequently my last due payment wasn't processed as i had put a stopon the card.   Now when i try to re-register ...
  • Sam
  • Spotify
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

account disabled, and some other wierd stuff

Heya! This is an account I have made to be able to post this.. Right.. So, a few days ago I got this email from the spotify community (apperently?), but it looked fake/like spam, and its content looked unfamiliar. It said that I had requested for my ...

  • Newbie
  • Heya! This is an account I have made to be able to post this..   Right.. So, a few days ago I got this email from the spotify community (apperently?), but it looked fake/like spam, and its...
  • Sam
  • Spotify
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

A smorgasbord of complete nonsense - Creating a Spotify account has become impossible

The problems are as follows. 1) I attempted to register earlier in the day and was told the username was taken, for every possible username variable that exists in the world2) I try to register later in the day, only to be told that the email I was u...

  • Casual Listener
  • The problems are as follows.   1) I attempted to register earlier in the day and was told the username was taken, for every possible username variable that exists in the world 2) I try to reg...
  • Richard
  • Community Legend
  • 281 Views
  • 4 replies
  • 0 likes
  • 281 Views
  • 4 replies
  • 0 likes

Still waiting for instruction mail

Hi, I tried to reset my password but I am not receiving an instruction mail. What can I do? Thanks

  • Newbie
  • Hi, I tried to reset my password but I am not receiving an instruction mail. What can I do? Thanks
  • Peter__
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Solved!! New Subcription question

If I subscribe to the premium package, is there any limit on the amount of hours you can play music per month?

  • Casual Listener
  • If I subscribe to the premium package, is there any limit on the amount of hours you can play music per month?
  • stinkyspot
  • Casual Listener
  • 261 Views
  • 2 replies
  • 0 likes
  • 261 Views
  • 2 replies
  • 0 likes

i payed for spotify unlimited only get spotify free

I have the problem that i pay for spotify unlimited but my account only say free and i can only use free service.worked fined for two months then this happened out of the blue.the last payment was drawn from my bank card 2013-04-01.account. account n...

  • Newbie
  • I have the problem that i pay for spotify unlimited but my account only say free and i can only use free service.worked fined for two months then this happened out of the blue.the last payment was dr...
  • meahtenoha
  • Spotify
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Password reset not working

I tried signing up when I learned you can now use spotify without Facebook. (Only reason I have Facebook account is for Spoitfy). The day I tried to sign up I got a bunch of "Username not available" messages. I waited until the next day and tried aga...

  • Visitor
  • I tried signing up when I learned you can  now use spotify without Facebook. (Only reason I have Facebook account is for Spoitfy). The day I tried to sign  up I got a bunch of "Username not...
  • Peter__
  • Community Legend
  • 756 Views
  • 4 replies
  • 0 likes
  • 756 Views
  • 4 replies
  • 0 likes