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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

286940 Views

529 replies

34 likes

Account
Free
  • 286940 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13611 Views

6 replies

11 likes

Security
  • 13611 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540062 Views

990 replies

114 likes

Account
  • 540062 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129585 Views

74 replies

12 likes

Account
Login
Premium
  • 129585 Views
  • 74 replies
  • 12 likes

Spotify shuts down and closes as soon as I open it help please

Running a Dell Inspirion desktop. OS is Win 7 64 bit home premium. When I log into spotifdy by clicking the shortcut on my desktop I enter in my email and password. Then spotify tells me "What's new is not available offline". Then here is the problem...

Casual Listener

Running a Dell Inspirion desktop. OS is Win 7 64 bit home premium. When I log into spotifdy by clicking the shortcut on my desktop I enter in my email and password. Then spotify tells  me "What'...

Phoenixrising72

Casual Listener

993 Views

2 replies

0 likes

  • 993 Views
  • 2 replies
  • 0 likes

Page d'accueil qui ne charge pas.

Bonjour, je ne savais pas où poster ce problème j'ai donc choisi de la mettre ici en espérant que c'est le bon endroit. Depuis quelques temps la page "nouveautés" ne s'affiche plus lorsque j'ouvre spotify, je n'ai qu'un carré blanc au centre qui insi...

Newbie

Bonjour, je ne savais pas où poster ce problème j'ai donc choisi de la mettre ici en espérant que c'est le bon endroit. Depuis quelques temps la page "nouveautés" ne s'affiche plus lorsque j'ouvre ...

Taylor

Community Legend

1280 Views

1 replies

0 likes

  • 1280 Views
  • 1 replies
  • 0 likes

Deleted a playlist by accident :(

Hey, i'm a spotify premium user and I accidentally deleted a playlist on 27/04/2013 called 'Even More Music', is it possible to recover it please? Thanks

Casual Listener

Hey, i'm a spotify premium user and I accidentally deleted a playlist on 27/04/2013 called 'Even More Music', is it possible to recover it please? Thanks

Peter__

Community Legend

246 Views

1 replies

0 likes

  • 246 Views
  • 1 replies
  • 0 likes

48 hour subscription

Hi. I would like to cancel my free 48 hour subscription, how do I do it? Thanks

Newbie

Hi. I would like to cancel my free 48 hour subscription, how do I do it? Thanks

Peter__

Community Legend

215 Views

2 replies

0 likes

  • 215 Views
  • 2 replies
  • 0 likes

Why I can't change my payment?

I try several times change my payment method to quit spotify, but I can't. The options don't let me do that. How I can quit for spotify premium?

Newbie

I try several times change my payment method to quit spotify, but I can't. The options don't let me do that. How I can quit for spotify premium?  

Peter__

Community Legend

246 Views

2 replies

0 likes

  • 246 Views
  • 2 replies
  • 0 likes

Disconnect from facebook

I pay 10 dollars for my spotify every month and its connected to my facebook page... How do I make it so the two are not connected. I deactivated my facebook page and now when I log onto my spotify it reactivates my facebook page and its really annoy...

Newbie

I pay 10 dollars for my spotify every month and its connected to my facebook page... How do I make it so the two are not connected.  I deactivated my facebook page and now when I log onto my spo...

Peter__

Community Legend

284 Views

2 replies

0 likes

  • 284 Views
  • 2 replies
  • 0 likes

Expired card

I have to renew my card details but can not fet further from country. I am in Sweden and postal code is 64791. If I fill it in the answer i get is "oos. something went wrong... yada yada yada... What du I have to do? Card is expired already. I have n...

Music Fan

I have to renew my card details but can not fet further from country. I am in Sweden and postal code is 64791. If I fill it in the answer i get is "oos. something went wrong... yada yada yada... What...

Aire1976

Music Fan

825 Views

12 replies

0 likes

  • 825 Views
  • 12 replies
  • 0 likes

After reinstalling Spotify all playlists are gone!

Today Spotify turned to offline mode and I couldn't turn it to online, so I reinstalled it. Now all my playlists are gone! How to recover them? Oh, great, I've just taken a look and Spotify turned offline again. No playlists and no online mode, just ...

Regular

Today Spotify turned to offline mode and I couldn't turn it to online, so I reinstalled it. Now all my playlists are gone! How to recover them? Oh, great, I've just taken a look and Spotify turned ...

Taylor

Community Legend

1515 Views

24 replies

4 likes

  • 1515 Views
  • 24 replies
  • 4 likes

Missing "View Playlist as Album List" Option

Hi...My playlists are usually organized by cd, with the individual tracks or albums sorted and separated by track numbers...however, I recently noticed that all of my lists were scrambled and the option I used to use (located on the third option of t...

Newbie

Hi...My playlists are usually organized by cd, with the individual tracks or albums sorted and separated by track numbers...however, I recently noticed that all of my lists were scrambled and the opt...

Taylor

Community Legend

363 Views

1 replies

1 likes

  • 363 Views
  • 1 replies
  • 1 likes

Change country

Hi everone, Because i am register in Swiss, Spoyify have set my country to UK, but i only have the hong kong credit card, so that i want to change back to Hong Kong. But every time I wnat to change back to Hong Kong, the system need me to write the z...

Newbie

Hi everone,   Because i am register in Swiss, Spoyify have set my country to UK, but i only have the hong kong credit card, so that i want to change back to Hong Kong. But every time I wnat ...

Peter__

Community Legend

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

My playlists have been deleted! :/

Hey Spotify I listened to my spotify playlist when suddenly it just disappeared. I tried relog and som others things I read on the forum but none worked... I pay for premium so I would like to have my playlists back if possible? I couldn't reply in "...

Casual Listener

Hey Spotify   I listened to my spotify playlist when suddenly it just disappeared. I tried relog and som others things I read on the forum but none worked... I pay for premium so I would lik...

Peter__

Community Legend

456 Views

7 replies

0 likes

  • 456 Views
  • 7 replies
  • 0 likes

Lost my pre play playlist.

Hey. I did the clean reinstallation because of the friend tab not working properly. Before I did it i had added all queued tracks to a special playlist called "pre play" "pre" "pre-play queue" "to play/listen" or something similiar.There were at leas...

Regular

 Hey. I did the clean reinstallation  because of the friend tab not working properly. Before I did it i had added all queued tracks to a special playlist called "pre play" "pre" "pre-play q...

SimonMa

Regular

474 Views

6 replies

0 likes

  • 474 Views
  • 6 replies
  • 0 likes

Reinstalled Spotify -.-'

Hello, I had this Offline bug on spotify, and i looked it up on google -.-' and it told me like to reinstall it and i did that and now i lost everything and its still offline so i decided to go to Twiiter and i did see you had some problems and now i...

Casual Listener

Hello,   I had this Offline bug on spotify, and i looked it up on google -.-' and it told me like to reinstall it and i did that and now i lost everything and its still offline so i decided ...

Peter__

Community Legend

435 Views

6 replies

0 likes

  • 435 Views
  • 6 replies
  • 0 likes

Please log me out

Can I please be logged out of all devices. Thanks

Visitor

Can I please be logged out of all devices. Thanks

elzetion

Regular

500 Views

2 replies

0 likes

  • 500 Views
  • 2 replies
  • 0 likes

Can an Admin please log me out of all devices?

My Username is HarrenKara, and a friend that I used to know quite well has my password saved. Everytime that I log on to spotify, they are using my account and my playlist gets paused. Can someone please log out all devices, as I have changed the pas...

Casual Listener

My Username is HarrenKara, and a friend that I used to know quite well has my password saved. Everytime that I log on to spotify, they are using my account and my playlist gets paused. Can someone pl...

elzetion

Regular

232 Views

1 replies

0 likes

  • 232 Views
  • 1 replies
  • 0 likes

My account is disabled ? WHY?

This mail is what I received today Dear customer, We recently received a chargeback from your payment provider, relating to a payment for your Spotify account. The funds have automatically been credited back to your payment account and, as a result, ...

Casual Listener

This mail is what I received today   Dear customer, We recently received a chargeback from your payment provider, relating to a payment for your Spotify account. The funds have ...

majinvejita89

Casual Listener

666 Views

2 replies

0 likes

  • 666 Views
  • 2 replies
  • 0 likes

What happened?

Hello. I often got problems with spotify, like today. I can't find any thing that i search for, like if i for example search for we love the 90's, the the playlist shows but there is no songs on it, or if i search for 90's then there is no resaults c...

Casual Listener

Hello. I often got problems with spotify, like today. I can't find any thing that i search for, like if i for example search for we love the 90's, the the playlist shows but there is no songs on it, ...

user-removed

Not applicable

353 Views

1 replies

1 likes

  • 353 Views
  • 1 replies
  • 1 likes

Payment method/credit card won't be removed

Hi, I've got a spotify subscription through my phone operator, and I want to remove my credit card from payment method. I'm trying checking the point "Remove payment method" and clicking "Change", but it won't be removed. My credit card details are s...

Newbie

Hi,   I've got a spotify subscription through my phone operator, and I want to remove my credit card from payment method. I'm trying checking the point "Remove payment method" and clicking...

Taylor

Community Legend

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

Facebook email syncing and country settings!

Hi guys, need a little help here....1) I first signed up with Spotify with my Facebook account. Thereafter, for some reason, two of my email addresses are synced to that particular Facebook account. My hotmail is my Facebook login email address, but ...

Newbie

Hi guys, need a little help here.... 1) I first signed up with Spotify with my Facebook account. Thereafter, for some reason, two of my email addresses are synced to that particular Facebook accou...

Taylor

Community Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Radio not working now I've switched over to premium

Hi, I've just switched over to be a premium user and now the radio function doesnt work. I have made sure all the firewalls and such are switched off but still it says it cant connect. Any suggestions out there?

Newbie

Hi,   I've just switched over to be a premium user and now the radio function doesnt work.  I have made sure all the firewalls and such are switched off but still it says it cant connec...

Joe

Community Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes