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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 461 Views
  • 0 replies
  • 7 likes
  • Security
  • 461 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 441057 Views
  • 968 replies
  • 108 likes
  • Account
  • 441057 Views
  • 968 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1196033 Views
  • 119 replies
  • 116 likes
  • Account
  • 1196033 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 107090 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 107090 Views
  • 70 replies
  • 11 likes

unable to make premium paymeny

Hi, I am tryin to select payment method for Premium and it does not accept any selection (Visa/Amex/PayPal), I keep getting the same screen where I should choose method

  • Casual Listener
  • Hi,   I am tryin to select payment method for Premium and it does not accept any selection (Visa/Amex/PayPal), I keep getting the same screen where I should choose method
  • DontaDeisel
  • Newbie
  • 614 Views
  • 7 replies
  • 0 likes
  • 614 Views
  • 7 replies
  • 0 likes

Question about Radio on Unlimited Account

I have the Unlimited Account (living in USA). I realize that on my iPhone and iPad I can only use the Radio Stations and that there is a limit on the number of "skips" allowed.Is there any other limitations (time allowed, number of songs played) for ...

  • Newbie
  • I have the Unlimited Account (living in USA). I realize that on my iPhone and iPad I can only use the Radio Stations and that there is a limit on the number of "skips" allowed. Is there any other li...
  • 183 Views
  • 0 replies
  • 0 likes
  • 183 Views
  • 0 replies
  • 0 likes

Two different premium accounts can't seem to be online at the same time

Hello there A while ago I logged into my Premium spotify account on a friends ipad. Now, it seems we can't be online at the same time. We both have premium accounts, but they seem to be connected and seen as one. Has anyone else experienced this prob...

  • Newbie
  • Hello there   A while ago I logged into my Premium spotify account on a friends ipad. Now, it seems we can't be online at the same time.    We both have premium accounts, but they ...
  • Taylor
  • Community Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Unable to upgrade

I have been trying to upgrade to unlimited but when it takes me to the payment page it wont "continue"Help

  • Newbie
  • I have been trying to upgrade to unlimited but when it takes me to the payment page it wont "continue" Help
  • Taylor
  • Community Legend
  • 318 Views
  • 5 replies
  • 0 likes
  • 318 Views
  • 5 replies
  • 0 likes

How do I switch off Community Mailer ? . . My email account is being bombarded !

Help ! ! ! ?? ? I am receiving dozens of emails from Spotify Community Mailer titled:- "You have 1 update for your Spotify Community Subscriptions" I am not aware that I have subscribed to anything in Spotify and I certainly cannot work out how to un...

  • Music Fan
  • Help ! ! ! ?? ?   I am receiving dozens of emails from Spotify Community Mailer titled:-   "You have 1 update for your Spotify Community Subscriptions"   I am not aware that I ha...
  • Sam
  • Spotify
  • 1767 Views
  • 2 replies
  • 0 likes
  • 1767 Views
  • 2 replies
  • 0 likes

Registered for Premium, but still prompted to subscribe on my iPad / iPhone

I registered for Spotify premium to compare against Rdio.com. I upgraded my account to premium on the website.When I use the mobile app, it still prompts me to subscribe to get premium features. I am not going to pay twice, so I deleted the app, hopi...

  • Newbie
  • I registered for Spotify premium to compare against Rdio.com. I upgraded my account to premium on the website. When I use the mobile app, it still prompts me to subscribe to get premium features. I ...
  • Peter__
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

10 hours limit

i have been on spotify for about a week and it says i have reached my 10 hour limit, and i thought that i had 6 months unlimited listening

  • Casual Listener
  • i have been on spotify for about a week and it says i have reached my 10 hour limit, and i thought that i had 6 months unlimited listening
  • Peter__
  • Community Legend
  • 220 Views
  • 2 replies
  • 0 likes
  • 220 Views
  • 2 replies
  • 0 likes

Av misstag så blev mitt spotify avinstalerat

Undrar om ni kan finna mitt Spotify igen med all musik som fanns därGjorde ett misstag och Spotify blev av instalerat Hälsningarsvenda 75svendaneras@telia,com

  • Newbie
  • Undrar om ni kan finna mitt Spotify igen med all musik som fanns där Gjorde ett misstag och Spotify blev av instalerat   Hälsningar svenda 75 svendaneras@telia,com
  • Peter__
  • Community Legend
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

progress?

So, the Spotify team is aware of the problem with upgrading. but my question is: is there any way we can know how much progress is being made, and about how long untill fixed?

  • Gig Goer
  • So, the Spotify team is aware of the problem with upgrading.   but my question is: is there any way we can know how much progress is being made, and about how long untill fixed?
  • 331 Views
  • 0 replies
  • 0 likes
  • 331 Views
  • 0 replies
  • 0 likes

Merge 2 accounts (or at least their playlists)

Hi, I have 2 accounts, one free and one premium. The problem is that all my playlists is on the free account. Can I merge them (or move my premium account duration to the free account) ?

  • Newbie
  • Hi, I have 2 accounts, one free and one premium. The problem is that all my playlists is on the free account. Can I merge them (or move my premium account duration to the free account) ?
  • Taylor
  • Community Legend
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Solved!! My playlist subscribers disappeared!

Hi there, I just restarted my Spotift as it was telling me there was an update. I opened up the program again and it is showing that I have 0 subscribers to all my playlists! I can see the subscribers has now been replaced with followers? If so I hav...

  • Casual Listener
  • Hi there,    I just restarted my Spotift as it was telling me there was an update. I opened up the program again and it is showing that I have 0 subscribers to all my playlists! I can see...
  • user-removed
  • Not applicable
  • 630 Views
  • 6 replies
  • 1 likes
  • 630 Views
  • 6 replies
  • 1 likes

I cannot quit my premium account

Hi Team, I'm from Germany and customer of the Telekom/T-Mobile.A week ago, I wanted to quit my account, so I followed this link:https://www.spotify.com/de/account/subscription/cancel/confirm/Then I was passed on to "SofortÜberweisung.de" to cancel th...

  • Casual Listener
  • Hi Team,   I'm from Germany and customer of the Telekom/T-Mobile. A week ago, I wanted to quit my account, so I followed this link: https://www.spotify.com/de/account/subscription/cancel/c...
  • ChrisNitsche
  • Casual Listener
  • 435 Views
  • 2 replies
  • 0 likes
  • 435 Views
  • 2 replies
  • 0 likes

Unable to access Premium on Android App

Hey guys,I signed up for a 30 day premium trial on my account. I cancelled the sub part because I wanted to try it before I actually subscribe. According to my account screen I'm active on Premium til 05/03. When I try to use the Android app though, ...

  • Newbie
  • Hey guys, I signed up for a 30 day premium trial on my account. I cancelled the sub part because I wanted to try it before I actually subscribe. According to my account screen I'm active on Premiu...
  • Taylor
  • Community Legend
  • 742 Views
  • 1 replies
  • 0 likes
  • Android
    Premium
    Subscription
  • 742 Views
  • 1 replies
  • 0 likes

music im not listening to

My profile says I've been listening to hot sex sounds and I haven't. Its really embarrassing please take it off!

  • Newbie
  • My profile says I've been listening to hot sex sounds and I haven't. Its really embarrassing please take it off!
  • Taylor
  • Community Legend
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

30-day trial - URGENT help request!

HiyaDone something rather stupid. I downloaded the app (iOS) 2 days ago, and was given a 48hr trial (expires at 3pm BST (British Summer Time) today - 03/04 (or, for any Americans reading this, 04/03)). I then went and registered for the free 30-day t...

  • Visitor
  • Hiya Done something rather stupid. I downloaded the app (iOS) 2 days ago, and was given a 48hr trial (expires at 3pm BST (British Summer Time) today - 03/04 (or, for any Americans reading this, 04...
  • Peter__
  • Community Legend
  • 682 Views
  • 1 replies
  • 0 likes
  • 682 Views
  • 1 replies
  • 0 likes

Can't sign up for 30 day trial

I'm trying to sign up for the 30 day premium trial. I get to the page where I select payment method, click continue but then the same page just re-loads. Tried this on several different browsers and several different devices and for each of the 3 dif...

  • Newbie
  • I'm trying to sign up for the 30 day premium trial. I get to the page where I select payment method, click continue but then the same page just re-loads. Tried this on several different browsers and ...
  • Peter__
  • Community Legend
  • 379 Views
  • 1 replies
  • 0 likes
  • 379 Views
  • 1 replies
  • 0 likes

Privacy setting for Spotify on facebook

Why am I getting a "Invalid Permission Specified" Message when I try to change my privacy settings on facebook timeline for Spotify app?

  • Casual Listener
  • Why am I getting a "Invalid Permission Specified" Message when I try to change my privacy settings on facebook timeline for Spotify app?
  • meahtenoha
  • Spotify
  • 1050 Views
  • 5 replies
  • 0 likes
  • 1050 Views
  • 5 replies
  • 0 likes

Charged for Spotify premium after I cancelled 30 trial early

My 30 day free tril of Spotfy premium runs out on the 4th of this month and so I cancelled the subscription on the 1st to avoid being charged fro next month. However checkng my online bank summary today I noticed I was chared for the next months subs...

  • Newbie
  • My 30 day free tril of Spotfy premium runs out on the 4th of this month and so I cancelled the subscription on the 1st to avoid being charged fro next month. However checkng my online bank summary to...
  • Taylor
  • Community Legend
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Solved!! Problem with email when I'm trying to create a new account.

Hello,I'm trying to create a new account for my girlfriend, but both of her two email addresses are already in use. But at the same time these emails, when I'm trying to recover/reset the password associated to them, seem to be not in your database.I...

  • Casual Listener
  • Hello, I'm trying to create a new account for my girlfriend, but both of her two email addresses are already...
  • alex_e87
  • Casual Listener
  • 431 Views
  • 2 replies
  • 0 likes
  • 431 Views
  • 2 replies
  • 0 likes