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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
How can I remove the link to my Facebook? I want to deactivate my Facebook, but then it won't let me use Spotify when I do. Tried contacting the "support" from a link on another thread and, surprise, it looked like a phishing attempt with them asking...
Hi! I had a spotify account for ages but recently moved countries and now when I want to upgrade to premium account which btw cost me 10 EUR instead of 10 SGD which my husband pays because he got an account while already in Singapore - I keep on gett...
I use Spotify on my i pad. After my free trial I see I am being charged for a Premium account. I wish to downgrade to 'unlimited'. How do I do this?
I am not seeing where I can upgrade to premium on my account can someone tell me?
Hi, I cannot use spotify on my mobile from this morning. I cannot remember my log in details, although I know my long number. and the e mail address attached to the account. It's all working fine on the lap top, but not on the mobile. when i ask for ...
Hi Marketing/Customer Accounts Team, I have a suggestion for your free subscribers. Why not credit their account with an additional 20 minutes of free music a month when they click on an add? Obviousliy you would need to limit the nubmer of click-thr...
Payment failed. Please make sure that you have sufficient funds and that your credit card has not expired, if you're using one. To see your current payment details please go to your subscriptions page. If you still get this message after updating you...
I have quit / restarted, logged out and back in, reinstalled / updated. And yet if I go to my account settings it says I'm on Unlimited. I did have a Premium account a couple of months ago. Any ideas? Quite annoying.
Problems this morning - Spotify keeps shutting down. First instance was on deleting a recieved track - tried to delete it twice with the delete key - both times Spotify closed and had to sign back in. Second instance was when clicking on a link throu...
Please Help!I signed up for the spotify premium 30 day trial. Two days before, I cancelled my subscription. A few days later (i.e today) it still says im signed up for premium. I wen't online and lo and behold, i was charged for another months subscr...
Hi I am a spotify premium user and have been since November I was using it last night and it was running very slow so I signed out and signed back and all my playlists have been wiped and at the top it says " 48 hours of your trial remain" I have it ...
Now then, I have been given a gift card. I activated it and selected to use it for downloads. I was given this message; Your account has been credited with 15 Spotify Downloads There is a problem, I can't download any music. I've done it in the past ...
Hi there, I am trying to try/subscribe to premium account from abroad (China and Singapore via VPN) but it keeps telling me that premium account are not available in my country. BUT my profile is set to France as well as my credit card (VISA from Fra...
Im needing to reset my offline listening privileges as they have expired?
I am a premium subscriber and plugged into my Internet for the first time in a while, it downloaded the new version and deleted every single playlist. I had 4 and 1/2 days of music I can't remember it all please help I only log in with spotify not Fa...
I just began the free premium trial. I started it from a computer by signing onto the website. Then I went to my iPhone to start using premium (which I was super excited about) but my iPhone doesn't seem to recognize that I started the premium trial....
Hello the community,I still can't listen to track not more than 5 times even with my new subscription ...It seems like my subscription is not activated on my account ?any help please ?
Hi I've signed up for the 30 day trial and received a receipt but premium isn't working. Please help.Colin
Hi, a while ago i changed my spotifuggle password, and now I can't remember it. I tried using the "forgot password" button, but the emailI used for the spotify doesn't seem to excist anymore, so i cant change the password. So now i cant log in AT ALL...
I have been using Spotify Premium for a few months. My account has now downgraded itself to Spotify free and I cannot use Spotify on my IPad.My payments are up to date. I have emailed Spotify twice over two weeks via the contact form, but they have n...