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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • sevincers
  • Visitor
  • 260474 Views
  • 786 replies
  • 81 likes
  • Account
  • 260474 Views
  • 786 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128216 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128216 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71307 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71307 Views
  • 63 replies
  • 8 likes

Charged twice!

My account has been charged twice for my Spotify Premium Account. Could you please refund it please!

  • Newbie
  • My account has been charged twice for my Spotify Premium Account. Could you please refund it please!
  • needforfreedom
  • Casual Listener
  • 188 Views
  • 3 replies
  • 0 likes
  • 188 Views
  • 3 replies
  • 0 likes

Delete my Account

I would like to delete my account. I unsubscribed but still get emails (even though I selected "never" for all email notifications. I do not wish to have an account, free or otherwise. How can my account be deleted?

  • Newbie
  • I would like to delete my account. I unsubscribed but still get emails (even though I selected "never" for all email notifications. I do not wish to have an account, free or otherwise. How can my acc...
  • Liam
  • Community Legend
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Solved!! Please help - Transfer purchases to iTunes

Hey Hope somone out there can help me... I have a basic Spotify account and have purchased some Downloads. I wish to transfer these Downloads to my iTunes (so can listen on iPod) but can not work out how to do this. Some guidance would be much apprec...

  • Casual Listener
  • Hey   Hope somone out there can help me...   I have a basic Spotify account and have purchased some Downloads.  I wish to transfer these Downloads to my iTunes (so can listen o...
  • Peter__
  • Community Legend
  • 522 Views
  • 3 replies
  • 0 likes
  • 522 Views
  • 3 replies
  • 0 likes

Cancel subscription I do not have access to

I've resently realised that my ex-boyfriends spotify account is still payed by me. Even though i thought I took care of it 6 months ago.. I've tried contacting him, asking him to fix it, but he does not answer me or talk to me (he is pretty pissed). ...

  • Newbie
  • I've resently realised that my ex-boyfriends spotify account is still payed by me. Even though i thought I took care of it 6 months ago.. I've tried contacting him, asking him to fix it, but he does ...
  • Peter__
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Premium NUS Membership

Hello, Last weekend I subscribed to premium using the NUS discount, but for some reason it never showed on my account. I got a receipt from PayPal so I know I've paid for it, but the service never showed up on my account. I know there is a tech probl...

  • Casual Listener
  • Hello, Last weekend I subscribed to premium using the NUS discount, but for some reason it never showed on my account. I got a receipt from PayPal so I know I've paid for it, but the service never ...
  • Richard
  • Roadie
  • 308 Views
  • 7 replies
  • 0 likes
  • 308 Views
  • 7 replies
  • 0 likes

Solved!! Unlink deleted Facebook Account

Hi, a long while ago I have deleted a facebook account and always logged in at Spotify with the Spotify login credentials. Now all Spotify notifications are sent to the email address used in the old (and deleted) Facebook Account. I want to change th...

  • Visitor
  • Hi, a long while ago I have deleted a facebook account and always logged in at Spotify with the Spotify login credentials. Now all Spotify notifications are sent to the email address used in the old ...
  • Peter__
  • Community Legend
  • 19405 Views
  • 7 replies
  • 1 likes
  • 19405 Views
  • 7 replies
  • 1 likes

Album missing !!! And no repeat track ?? wt... ??


I have for example the limitless ost no more... Where is it ? Thats only one example !
Tracks are missing... who worked fine for months. I have the unlimited acc.
What happens ?

Also, when for Gods sake, will you implement the REPEAT ONLY TRACK button ?...

  • Casual Listener
  • <br>I have for example the limitless ost no more... Where is it ? Thats only one example !<br>Tracks are missing... who worked fine for months. I have the unlimited acc.<br>What hap...
  • Peter__
  • Community Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

giftcard code invalid

Hello, I've bought an €10 gift card around 2hours ago at an Albert Heijn. I tried to redeem my code but it says my code is invalid. I get this message: (It's Dutch) De Premium-code die je hebt opgegeven is ongeldig. Controleer of je de code correct h...

  • Newbie
  • Hello,   I've bought an €10 gift card around 2hours ago at an Albert Heijn. I tried to redeem my code but it says my code is invalid. I get this message: (It's Dutch)  De Premium-code d...
  • 91 Views
  • 0 replies
  • 0 likes
  • 91 Views
  • 0 replies
  • 0 likes

Buenos dias

Buenos dias.estoy teniendo problemas con el pago.es el segundo mes que me cobrais doble y no se porque.no se si hay alguna manera de solucionar esto.no se como puedo contactar con alguien.intentare echar para atras los recibos de mas que m habeis cob...

  • Newbie
  • Buenos dias.estoy teniendo problemas con el pago.es el segundo mes que me cobrais doble y no se porque.no se si hay alguna manera de solucionar esto.no se como puedo contactar con alguien.intentare e...
  • 68 Views
  • 0 replies
  • 0 likes
  • 68 Views
  • 0 replies
  • 0 likes

Minimum Subscription Length

Hi there, Before I subscribe to a Premium or Unlimited Spofity account, I'm trying to find out if I will be locked into a 12 month contract or if I can opt out before 12 months. I would ideally like to subscribe for six months - is this possible? Tha...

  • Newbie
  • Hi there,   Before I subscribe to a Premium or Unlimited Spofity account, I'm trying to find out if I will be locked into a 12 month contract or if I can opt out before 12 months. I would id...
  • SteveBrammer
  • Community Legend
  • 5448 Views
  • 1 replies
  • 0 likes
  • 5448 Views
  • 1 replies
  • 0 likes

ive bought a voucher and got unlimited for 2 months

hi ppl could sum1 pls help me ive bought myself a £10 voucher and decided to get 2 months of spotify unlimited it states i can download with this supscription so ive gone ahead and done it, well i'm able to listen to music just like i could before on...

  • Newbie
  • hi ppl could sum1 pls help me ive bought myself a £10 voucher and decided to get 2 months of spotify unlimited  it states i can download with this supscription so ive gone ahead and done it, wel...
  • Peter__
  • Community Legend
  • 652 Views
  • 9 replies
  • 0 likes
  • 652 Views
  • 9 replies
  • 0 likes

Keep getting logged out

Hi, Both my ipod and ipad decided to log me out of spotify the other day for some reason. I couldnt remember my passwork and so re-set it with no issues. When I now try to log in on my ipod, the username and password are correct as it signs me in for...

  • Newbie
  • Hi, Both my ipod and ipad decided to log me out of spotify the other day for some reason. I couldnt remember my passwork and so re-set it with no issues. When I now try to log in on my ipod, the us...
  • Peter__
  • Community Legend
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes

Spotify Premium

Hi all.. I just had to re-open my Faceok (just to login here) since i created my Spotify account with one. Plus i've sent two emails to support. none of which have responded. The issue is, i wish to close my Facebook account, but need it for this.......

  • Newbie
  • Hi all..   I just had to re-open my Faceok (just to login here) since i created my Spotify account with one. Plus i've sent two emails to support. none of which have responded.   Th...
  • Peter__
  • Community Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

What happens when premium subscription is canceled?

What happens when premium subscription is canceled?Does Spotify go back to just 2,5 hours a week of play with ads?Or does it return to 6 months of unlimited streaming with ads?Thanks for information.

  • Regular
  • What happens when premium subscription is canceled? Does Spotify go back to just 2,5 hours a week of play with ads? Or does it return to 6 months of unlimited streaming with ads? Thanks for ...
  • Peter__
  • Community Legend
  • 2028 Views
  • 1 replies
  • 0 likes
  • 2028 Views
  • 1 replies
  • 0 likes

Solved!! Do I have to "de-authorise" an account before reformatting?

I'm away to reformat the hard disk of my macbook. I'm a premium customer and I use Spotify on my macbook and ipod touch.I was advised to "de-athorise" itunes before reformatting otherwise it causes problems with the number of devices allowed. Is this...

  • Casual Listener
  • I'm away to reformat the hard disk of my macbook.  I'm a premium customer and I use Spotify on my macbook and ipod touch. I was advised to "de-athorise" itunes before reformatting otherwise i...
  • Stu123
  • Casual Listener
  • 304 Views
  • 2 replies
  • 0 likes
  • 304 Views
  • 2 replies
  • 0 likes

Unabe to change county

Hey there I got the Pob Up, when I opened Spotify, my country listed in my profil is wrong (it is cause i moved from germany to austria) and that I should change it well I tried it numerous times but it won`t work. when i change it from GER to Austri...

  • Newbie
  • Hey there   I got the Pob Up, when I opened Spotify, my country listed in my profil is wrong (it is cause i moved from germany to austria) and that I should change it well I tried it ...
  • Peter__
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Purchasing premium for one month and pay double..

2012-11-07 I pay for spotify premium and a few days later i'm checking my internet bank and see that spotify has taken money double up! I have send them an email but haven't got any answer yet.. And just wonder if this have happened to someone else t...

  • Newbie
  • 2012-11-07 I pay for spotify premium and a few days later i'm checking my internet bank and see that spotify has taken money double up! I have send them an email but haven't got any answer yet.. And ...
  • Peter__
  • Community Legend
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

linking my spotify songs with my business page and not my profile

Hi there, I have a business page for my pub that i access through my profile. Currently the songs i play show up on my profile and ideally i would like for them to show on my business page insted. is there anyway to do this?

  • Newbie
  • Hi there, I have a business page for my pub that i access through my profile. Currently the songs i play show up on my profile and ideally i would like for them to show on my business page insted. ...
  • 91 Views
  • 0 replies
  • 0 likes
  • 91 Views
  • 0 replies
  • 0 likes

Detached from facebook, lost everything

Good afternoon, I recently 'detached' my account from my facebook by going through the 'preferences' option on the toolbar. Once I realized this was not something that I had thought it was, I was asked to re-log in. After doing so, all of my created ...

  • Casual Listener
  • Good afternoon,   I recently 'detached' my account from my facebook by going through the 'preferences' option on the toolbar.  Once I realized this was not something that I had thought ...
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes

Solved!! Subscription Gone

Just logged into my spotify account to find that everything is reset. I no longer have the playlists I made and my settings with facebook has gone. I was also required to re-do the guide process at the start of owning spotify as well as now being spa...

  • Newbie
  • Just logged into my spotify account to find that everything is reset.   I no longer have the playlists I made and my settings with facebook has gone. I was also required to re-do the guide p...
  • Peter__
  • Community Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes