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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1689 Views
  • 0 replies
  • 7 likes
  • Security
  • 1689 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446483 Views
  • 970 replies
  • 108 likes
  • Account
  • 446483 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199285 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199285 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108474 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108474 Views
  • 72 replies
  • 11 likes

music im not listening to

My profile says I've been listening to hot sex sounds and I haven't. Its really embarrassing please take it off!

  • Newbie
  • My profile says I've been listening to hot sex sounds and I haven't. Its really embarrassing please take it off!
  • Taylor
  • Community Legend
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

30-day trial - URGENT help request!

HiyaDone something rather stupid. I downloaded the app (iOS) 2 days ago, and was given a 48hr trial (expires at 3pm BST (British Summer Time) today - 03/04 (or, for any Americans reading this, 04/03)). I then went and registered for the free 30-day t...

  • Visitor
  • Hiya Done something rather stupid. I downloaded the app (iOS) 2 days ago, and was given a 48hr trial (expires at 3pm BST (British Summer Time) today - 03/04 (or, for any Americans reading this, 04...
  • Peter__
  • Community Legend
  • 683 Views
  • 1 replies
  • 0 likes
  • 683 Views
  • 1 replies
  • 0 likes

Can't sign up for 30 day trial

I'm trying to sign up for the 30 day premium trial. I get to the page where I select payment method, click continue but then the same page just re-loads. Tried this on several different browsers and several different devices and for each of the 3 dif...

  • Newbie
  • I'm trying to sign up for the 30 day premium trial. I get to the page where I select payment method, click continue but then the same page just re-loads. Tried this on several different browsers and ...
  • Peter__
  • Community Legend
  • 379 Views
  • 1 replies
  • 0 likes
  • 379 Views
  • 1 replies
  • 0 likes

Privacy setting for Spotify on facebook

Why am I getting a "Invalid Permission Specified" Message when I try to change my privacy settings on facebook timeline for Spotify app?

  • Casual Listener
  • Why am I getting a "Invalid Permission Specified" Message when I try to change my privacy settings on facebook timeline for Spotify app?
  • meahtenoha
  • Spotify
  • 1050 Views
  • 5 replies
  • 0 likes
  • 1050 Views
  • 5 replies
  • 0 likes

Charged for Spotify premium after I cancelled 30 trial early

My 30 day free tril of Spotfy premium runs out on the 4th of this month and so I cancelled the subscription on the 1st to avoid being charged fro next month. However checkng my online bank summary today I noticed I was chared for the next months subs...

  • Newbie
  • My 30 day free tril of Spotfy premium runs out on the 4th of this month and so I cancelled the subscription on the 1st to avoid being charged fro next month. However checkng my online bank summary to...
  • Taylor
  • Community Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Solved!! Problem with email when I'm trying to create a new account.

Hello,I'm trying to create a new account for my girlfriend, but both of her two email addresses are already in use. But at the same time these emails, when I'm trying to recover/reset the password associated to them, seem to be not in your database.I...

  • Casual Listener
  • Hello, I'm trying to create a new account for my girlfriend, but both of her two email addresses are already...
  • alex_e87
  • Casual Listener
  • 437 Views
  • 2 replies
  • 0 likes
  • 437 Views
  • 2 replies
  • 0 likes

Solved!! Spotify website keeps reloading page after entering my Spotify Gift Code

I recently bough a gift code for myself online with no problem by the use of credit card, but now that when i try and and use the code for myself in the redeem your code area, It just reloads the same page every time with the code still in the box?

  • Casual Listener
  • I recently bough a gift code for myself online with no problem by the use of credit card, but now that when i try and and use the code for myself in the redeem your code area, It just reloads the sam...
  • Taylor
  • Community Legend
  • 1658 Views
  • 6 replies
  • 0 likes
  • 1658 Views
  • 6 replies
  • 0 likes

Cant redeem free trial, cant buy premium

Hello I stucked on page https://www.spotify.com/pl/get-spotify/go/freetrial30/I'm clicking continue but nothing happened.Also buying premium is blocked same way I picked premium next my payment option and continue but it just load and stay same page.

  • Newbie
  • Hello   I stucked on page https://www.spotify.com/pl/get-spotify/go/freetrial30/ I'm clicking continue but nothing happened. Also buying premium is blocked same way I picked premium next my ...
  • RPB
  • Newbie
  • 341 Views
  • 3 replies
  • 0 likes
  • 341 Views
  • 3 replies
  • 0 likes

Solved!! Can't pay, link doesn't work

I'm am trying to pay with a giftcard for premium, but every time I click the send link it reopens the page I was already on. I've tried to see if I can get to the next page if I would pay with any of the other payment options, but I can't either. Als...

  • Casual Listener
  • I'm am trying to pay with a giftcard for premium, but every time I click the send link it reopens the page I was already on. I've tried to see if I can get to the next page if I would pay with any of...
  • Taylor
  • Community Legend
  • 341 Views
  • 1 replies
  • 0 likes
  • 341 Views
  • 1 replies
  • 0 likes

New Spotify Home Page

For some reason, I now have a new Spotify home page that is challenging to say the least. Music downloads to playlists are more difficult and there are no icons to stop play , pause or anything else. Also, my music is not downloading to Facebook as y...

  • Newbie
  • For some reason, I now have a new Spotify home page that is challenging to say the least.  Music downloads to playlists are more difficult and there are no icons to stop play , pause or anything...
  • Taylor
  • Community Legend
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

what the heck is up with the follow feature?

what the heck is up with the follow feature? I HATE it. I have no control over who follows me.... I don't want any followers in the first place. I would prefer if you stopped trying to force my to use the service in a social way. I can discover the m...

  • Casual Listener
  • what the heck is up with the follow feature? I HATE it. I have no control over who follows me.... I don't want any followers in the first place. I would prefer if you stopped trying to force my to us...
  • Taylor
  • Community Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Privacy Settings

Hi!I have a question concerning privacy settings. I logged on using my facebook login, and i already managed that spotify will not post anything on facebook on my behalf. But however I also do not want anybody to see my playlists, ... and be able to ...

  • Casual Listener
  • Hi! I have a question concerning privacy settings. I logged on using my facebook login, and i already managed that spotify will not post anything on facebook on my behalf. But however I also do not ...
  • Taylor
  • Community Legend
  • 513 Views
  • 3 replies
  • 0 likes
  • 513 Views
  • 3 replies
  • 0 likes

Just signed up and CAN NOT LOGIN IN

I do not want to sign in with my facebook account. I just signed up (twice actually) and neither accounts are able to login.I keep being told "Login Fail" and that my information which I know is right is wrong. I do not want to link FB account with s...

  • Newbie
  • I do not want to sign in with my facebook account. I just signed up (twice actually) and neither accounts are able to login. I keep being told "Login Fail" and that my information which I know is ri...
  • David
  • Spotify Legend
  • 360 Views
  • 3 replies
  • 0 likes
  • 360 Views
  • 3 replies
  • 0 likes

I am going to get rid of spotify if I can not get help

I have written a post in teh Android (forum) section, do I need to unistall spotify from both my pc and Android now? Because it does not work, will not let me log in to either now. I have not been able to listen to spotify on my phone for a week now....

  • Music Fan
  • I have written a post in teh Android (forum) section, do I need to unistall spotify from both my pc and Android now? Because it does not work, will not let me log in to either now. I have not been ab...
  • Peter__
  • Community Legend
  • 881 Views
  • 12 replies
  • 0 likes
  • 881 Views
  • 12 replies
  • 0 likes

i can't see facebook contacts

I connected spotify to facebook but does not import contacts facebookThe friend list is emptywhy? i have a 48 hours premium account with facebook

  • Casual Listener
  • I connected spotify to facebook but does not import contacts facebook The friend list is empty why?   i have a 48 hours premium account with facebook
  • Peter__
  • Community Legend
  • 1069 Views
  • 5 replies
  • 1 likes
  • 1069 Views
  • 5 replies
  • 1 likes

Solved!! ads playing after upgrade

I recently upgraded to unlimited and i just had an ad pop up..

  • Casual Listener
  • I recently upgraded to unlimited and i just had an ad pop up..
  • Taylor
  • Community Legend
  • 343 Views
  • 3 replies
  • 0 likes
  • 343 Views
  • 3 replies
  • 0 likes

how do I login without Facebook credentials

I want to share my Spotify with my friend and I don't want to use my Facebook login so how do I use a Spotify login and password or is this possible?

  • Newbie
  • I want to share my Spotify with my friend and I don't want to use my Facebook login so how do I use a Spotify login and password or is this possible?
  • user-removed
  • Not applicable
  • 644 Views
  • 2 replies
  • 0 likes
  • 644 Views
  • 2 replies
  • 0 likes

I really don't get this..

I've been contacting the customer service of Spotify for the past 4 hours.. First had to give them the code o my card and all, seeing as I wasn't able to get my premium back up, and now I just had an e-mail back saying: Hi there, thanks for getting i...

  • Music Fan
  • I've been contacting the customer service of Spotify for the past 4 hours..  First had to give them the code o my card and all, seeing as I wasn't able to get my premium back up, and now I just...
  • Sam
  • Spotify
  • 558 Views
  • 17 replies
  • 0 likes
  • 558 Views
  • 17 replies
  • 0 likes

Enabling Radio on two devices simultaneously?

Hello, I understand that I cannot currently use the premium Spotify features on two devices at the same time, and that may take some more time to think about and figure out on your end.But Radio on the other hand is a non-premium feature, so why can'...

  • Casual Listener
  • Hello,   I understand that I cannot currently use the premium Spotify features on two devices at the same time, and that may take some more time to think about and figure out on your end. But...
  • Peter__
  • Community Legend
  • 521 Views
  • 4 replies
  • 0 likes
  • 521 Views
  • 4 replies
  • 0 likes

error 408

I have problem with spotify with error 408. and I don't know why. plz help me.be great.emil lazar

  • Newbie
  • I have problem with spotify with error 408. and I don't know why. plz help me. be great. emil lazar
  • Peter__
  • Community Legend
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes