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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

81847 Views

9 replies

2 likes

Account
Login
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Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

657257 Views

13 replies

4 likes

Account
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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

738527 Views

18 replies

29 likes

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Solved!! Signed up fpr surveys to get premium version.

I came across a Spotify page where I was suppose to get Premium version for doing a survey. Now I am getting spammed to death in my mail from every TOM< **bleep**< AND HARRY out there. If you are behind this, shame on you. There is youtyube videos an...

Casual Listener

I came across a Spotify page where I was suppose to get Premium version for doing a survey. Now I am getting spammed to death in my mail from every TOM< **bleep**< AND HARRY out there. If you a...

davhag

Casual Listener

3176 Views

4 replies

0 likes

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Wanting Premium instead of Unlimited

I'm a new user so I got a gift card. I didn't know there were two different plans. I wanted Premium for my phone, but they gave me unlimited. So I want to upgrade. However, I do not want my card info in file because I only want those three months. I ...

Newbie

I'm a new user so I got a gift card. I didn't know there were two different plans. I wanted Premium for my phone, but they gave me unlimited. So I want to upgrade. However, I do not want my card info...

Peter__

Community Legend

430 Views

4 replies

0 likes

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  • 4 replies
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Recuperar listas de reproducción borradas por error

Hola. por error he borrardo mis listas de reproduccion. por favor, ¿me las pueden recuperar? Mi usuario es jereanto gracias

Casual Listener

Hola.    por error he borrardo mis listas de reproduccion. por favor, ¿me las pueden recuperar?   Mi usuario es jereanto   gracias

jereanto

Casual Listener

284 Views

1 replies

0 likes

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  • 1 replies
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HELP

im new to spotify i have unlimited subscription but i cant download anything or buy any downloads

Casual Listener

im new to spotify i have unlimited subscription but i cant download anything or buy any downloads

Peter__

Community Legend

296 Views

4 replies

0 likes

  • 296 Views
  • 4 replies
  • 0 likes

Solved!! Another payment method in POLAND

Hi, Is Spotify going to provide additional payment method for clients in Poland? Like: dotpay.pl payu.pl Above are very popular in Poland! I wont pay for spotify by my credit card, but i'm very interested in subscription. Thanks in advance ---- In po...

Regular

Hi, Is Spotify going to provide additional payment method for clients in Poland? Like: dotpay.pl payu.pl Above are very popular in Poland! I wont pay for spotify by my credit card, but i'm ...

pollytik

Casual Listener

2967 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Deleted playlist showing up in google results for my full name

I have an old playlist that has been deleted for a long time. But it is showing up in google search results for my full name. First, how can I remove this? Second, how did my full name get associated with this and how can I stop this from happening a...

Casual Listener

I have an old playlist that has been deleted for a long time. But it is showing up in google search results for my full name.    First, how can I remove this?   Second, how did...

wildharmonic

Casual Listener

1078 Views

2 replies

1 likes

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Solved!! Moved to new country - spotify thinks im travelling and wont let me use

Hi I have moved from the UK to Ireland, to clarify, this is where I will be living now (i have emigrated). I have a spotiy free account that was created when I was living in the UK and now it wont let me use spotify after changing the country options...

Regular

Hi   I have moved from the UK to Ireland, to clarify, this is where I will be living now (i have emigrated). I have a spotiy free account that was created when I was living in the UK and now...

Peter__

Community Legend

488 Views

3 replies

0 likes

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I'm being charged twice for my subscription (last 3 months)

Charges are on two different cards, a Visa and Mastercard. What are we going to do? Si es posible contestadme en español, gracias. Jordi

Casual Listener

Charges are on two different cards, a Visa and Mastercard. What are we going to do?   Si es posible contestadme en español, gracias.   Jordi    

Peter__

Community Legend

489 Views

8 replies

0 likes

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  • 8 replies
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pass

I don't no my pass !..

Newbie

I don't no my pass !..

Peter__

Community Legend

356 Views

4 replies

0 likes

  • 356 Views
  • 4 replies
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Country change

Hello! I moved from France to UK about a year ago. Until now my Spotify account was paid using a French Paypal account linked to a French debit card. Recently I closed this bank account. And as my French Paypal account cannot be linked to an English ...

Newbie

Hello! I moved from France to UK about a year ago. Until now my Spotify account was paid using a French Paypal account linked to a French debit card. Recently I closed this bank account. And as my Fr...

Peter__

Community Legend

375 Views

2 replies

0 likes

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NUS discount not working.

I'm trying to sign up for premium with my NUS discount however when I put in the number from my card it tells me it is an 'Invalid number'. I've checked the code on screen and on my card match and tried it with and without spaces but it still won't w...

Newbie

I'm trying to sign up for premium with my NUS discount however when I put in the number from my card it tells me it is an 'Invalid number'. I've checked the code on screen and on my card match and tr...

Jason

Spotify Legend

942 Views

5 replies

0 likes

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Prepaid Spotify Premium account!

Hi! I think I have a 12 months prepaid Spotify Premium account and now its gone! I think I activated it December 2012! Is there any way to check when I activated it?

Casual Listener

Hi!   I think I have a 12 months prepaid Spotify Premium account and now its gone! I think I activated it December 2012! Is there any way to check when I activated it?

vatoskid

Casual Listener

2622 Views

5 replies

0 likes

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  • 5 replies
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Error 408

Hi I'm trying to log in but erro 408 keeps showing up! I have read some of you messages about having difficulties if your abroad! I sure in was in the US when I opened the account, now I live in Italy! What should I do???Francesca

Newbie

Hi I'm trying to log in but erro 408 keeps showing up! I have read some of you messages about having difficulties if your abroad! I sure in was in the US when I opened the account, now I live in Ital...

Richard

Community Legend

211 Views

1 replies

0 likes

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Establishing a new account without using my name

How can I establish an account without using my name, but yet use info to pay the monthly fee for the Premium service? It is for the church that I attend of which I want to establish this account, or do I have to establish it with my name since it re...

Newbie

How can I establish an account without using my name, but yet use info to pay the monthly fee for the Premium service? It is for the church that I attend of which I want to establish this account, or...

Peter__

Community Legend

628 Views

1 replies

0 likes

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Playlists gone, Facebook account confusion

I logged in today and was invited to go through all the Facbeook people connection lark. Then all my playlists and other data since 2008 disappeared. It created basically a blank new account. Effing Facebook. Yes, I read the sticky in this forum. Log...

Newbie

I logged in today and was invited to go through all the Facbeook people connection lark.   Then all my playlists and other data since 2008 disappeared. It created basically a blank new accou...

user-removed

Not applicable

516 Views

2 replies

2 likes

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Applying NUS discount

I want to apply my NUS Extra discount code to my current account. I've got the code from the NUS website,I've entered it online but the code keeps getting rejected. Any help?? It would be SO MUCH BETTER if Spotify had a helpline I could call, all of ...

Newbie

I want to apply my NUS Extra discount code to my current account. I've got the code from the NUS website,I've entered it online but the code keeps getting rejected. Any help??  It would be SO...

Liam

Community Legend

250 Views

1 replies

0 likes

  • 250 Views
  • 1 replies
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How can I find out when I first signed up for spotify?

Question in topic. How can I find out when I first signed up for spotify?

Newbie

Question in topic.    How can I find out when I first signed up for spotify?

Peter__

Community Legend

240 Views

1 replies

0 likes

  • 240 Views
  • 1 replies
  • 0 likes

Solved!! "Free" premium account for 30 days.

Hello, few days ago I've sign up for 30 days free trial and Spotify already charged my account, what should I do?

Casual Listener

Hello,   few days ago I've sign up for 30 days free trial and Spotify already charged my account, what should I do? 

Peter__

Community Legend

489 Views

2 replies

0 likes

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Solved!! When does a device become registered as "offline", future 3 device improvements?

Spotify newbie and loving it! (Premium) Planning for the future though, and a bit concerned by the 3 device limit. Already I'm planning to upgrade my iphone thus losing me a device. My question is, on my pc I've not activated the listen offline tab o...

Newbie

Spotify newbie and loving it!  (Premium) Planning for the future though, and a bit concerned by the 3 device limit. Already I'm planning to upgrade my iphone thus losing me a device. My question...

Peter__

Community Legend

922 Views

1 replies

0 likes

  • 922 Views
  • 1 replies
  • 0 likes

Solved!! deleted song

where is 'we are the stars (of the northern sun)'? i had it definitely in one of my playlist. and why you are deleting without telling me?

Casual Listener

where is 'we are the stars (of the northern sun)'? i had it definitely in one of my playlist. and why you are deleting without telling me?

Thedev

Community Legend

438 Views

3 replies

0 likes

  • 438 Views
  • 3 replies
  • 0 likes