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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4598 Views
  • 1 replies
  • 9 likes
  • Security
  • 4598 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 465182 Views
  • 976 replies
  • 111 likes
  • Account
  • 465182 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205651 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205651 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113251 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113251 Views
  • 72 replies
  • 12 likes

Unable to upgrade

I have been trying to upgrade to unlimited but when it takes me to the payment page it wont "continue"Help

  • Newbie
  • I have been trying to upgrade to unlimited but when it takes me to the payment page it wont "continue" Help
  • Taylor
  • Community Legend
  • 350 Views
  • 5 replies
  • 0 likes
  • 350 Views
  • 5 replies
  • 0 likes

How do I switch off Community Mailer ? . . My email account is being bombarded !

Help ! ! ! ?? ? I am receiving dozens of emails from Spotify Community Mailer titled:- "You have 1 update for your Spotify Community Subscriptions" I am not aware that I have subscribed to anything in Spotify and I certainly cannot work out how to un...

  • Music Fan
  • Help ! ! ! ?? ?   I am receiving dozens of emails from Spotify Community Mailer titled:-   "You have 1 update for your Spotify Community Subscriptions"   I am not aware that I ha...
  • Sam
  • Spotify
  • 1794 Views
  • 2 replies
  • 0 likes
  • 1794 Views
  • 2 replies
  • 0 likes

Registered for Premium, but still prompted to subscribe on my iPad / iPhone

I registered for Spotify premium to compare against Rdio.com. I upgraded my account to premium on the website.When I use the mobile app, it still prompts me to subscribe to get premium features. I am not going to pay twice, so I deleted the app, hopi...

  • Newbie
  • I registered for Spotify premium to compare against Rdio.com. I upgraded my account to premium on the website. When I use the mobile app, it still prompts me to subscribe to get premium features. I ...
  • Peter__
  • Community Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

10 hours limit

i have been on spotify for about a week and it says i have reached my 10 hour limit, and i thought that i had 6 months unlimited listening

  • Casual Listener
  • i have been on spotify for about a week and it says i have reached my 10 hour limit, and i thought that i had 6 months unlimited listening
  • Peter__
  • Community Legend
  • 231 Views
  • 2 replies
  • 0 likes
  • 231 Views
  • 2 replies
  • 0 likes

Av misstag så blev mitt spotify avinstalerat

Undrar om ni kan finna mitt Spotify igen med all musik som fanns därGjorde ett misstag och Spotify blev av instalerat Hälsningarsvenda 75svendaneras@telia,com

  • Newbie
  • Undrar om ni kan finna mitt Spotify igen med all musik som fanns där Gjorde ett misstag och Spotify blev av instalerat   Hälsningar svenda 75 svendaneras@telia,com
  • Peter__
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

progress?

So, the Spotify team is aware of the problem with upgrading. but my question is: is there any way we can know how much progress is being made, and about how long untill fixed?

  • Gig Goer
  • So, the Spotify team is aware of the problem with upgrading.   but my question is: is there any way we can know how much progress is being made, and about how long untill fixed?
  • 339 Views
  • 0 replies
  • 0 likes
  • 339 Views
  • 0 replies
  • 0 likes

Merge 2 accounts (or at least their playlists)

Hi, I have 2 accounts, one free and one premium. The problem is that all my playlists is on the free account. Can I merge them (or move my premium account duration to the free account) ?

  • Newbie
  • Hi, I have 2 accounts, one free and one premium. The problem is that all my playlists is on the free account. Can I merge them (or move my premium account duration to the free account) ?
  • Taylor
  • Community Legend
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Solved!! My playlist subscribers disappeared!

Hi there, I just restarted my Spotift as it was telling me there was an update. I opened up the program again and it is showing that I have 0 subscribers to all my playlists! I can see the subscribers has now been replaced with followers? If so I hav...

  • Casual Listener
  • Hi there,    I just restarted my Spotift as it was telling me there was an update. I opened up the program again and it is showing that I have 0 subscribers to all my playlists! I can see...
  • user-removed
  • Not applicable
  • 654 Views
  • 6 replies
  • 1 likes
  • 654 Views
  • 6 replies
  • 1 likes

I cannot quit my premium account

Hi Team, I'm from Germany and customer of the Telekom/T-Mobile.A week ago, I wanted to quit my account, so I followed this link:https://www.spotify.com/de/account/subscription/cancel/confirm/Then I was passed on to "SofortÜberweisung.de" to cancel th...

  • Casual Listener
  • Hi Team,   I'm from Germany and customer of the Telekom/T-Mobile. A week ago, I wanted to quit my account, so I followed this link: https://www.spotify.com/de/account/subscription/cancel/c...
  • ChrisNitsche
  • Casual Listener
  • 445 Views
  • 2 replies
  • 0 likes
  • 445 Views
  • 2 replies
  • 0 likes

Unable to access Premium on Android App

Hey guys,I signed up for a 30 day premium trial on my account. I cancelled the sub part because I wanted to try it before I actually subscribe. According to my account screen I'm active on Premium til 05/03. When I try to use the Android app though, ...

  • Newbie
  • Hey guys, I signed up for a 30 day premium trial on my account. I cancelled the sub part because I wanted to try it before I actually subscribe. According to my account screen I'm active on Premiu...
  • Taylor
  • Community Legend
  • 746 Views
  • 1 replies
  • 0 likes
  • Android
    Premium
    Subscription
  • 746 Views
  • 1 replies
  • 0 likes

music im not listening to

My profile says I've been listening to hot sex sounds and I haven't. Its really embarrassing please take it off!

  • Newbie
  • My profile says I've been listening to hot sex sounds and I haven't. Its really embarrassing please take it off!
  • Taylor
  • Community Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

30-day trial - URGENT help request!

HiyaDone something rather stupid. I downloaded the app (iOS) 2 days ago, and was given a 48hr trial (expires at 3pm BST (British Summer Time) today - 03/04 (or, for any Americans reading this, 04/03)). I then went and registered for the free 30-day t...

  • Visitor
  • Hiya Done something rather stupid. I downloaded the app (iOS) 2 days ago, and was given a 48hr trial (expires at 3pm BST (British Summer Time) today - 03/04 (or, for any Americans reading this, 04...
  • Peter__
  • Community Legend
  • 685 Views
  • 1 replies
  • 0 likes
  • 685 Views
  • 1 replies
  • 0 likes

Can't sign up for 30 day trial

I'm trying to sign up for the 30 day premium trial. I get to the page where I select payment method, click continue but then the same page just re-loads. Tried this on several different browsers and several different devices and for each of the 3 dif...

  • Newbie
  • I'm trying to sign up for the 30 day premium trial. I get to the page where I select payment method, click continue but then the same page just re-loads. Tried this on several different browsers and ...
  • Peter__
  • Community Legend
  • 385 Views
  • 1 replies
  • 0 likes
  • 385 Views
  • 1 replies
  • 0 likes

Privacy setting for Spotify on facebook

Why am I getting a "Invalid Permission Specified" Message when I try to change my privacy settings on facebook timeline for Spotify app?

  • Casual Listener
  • Why am I getting a "Invalid Permission Specified" Message when I try to change my privacy settings on facebook timeline for Spotify app?
  • meahtenoha
  • Spotify
  • 1063 Views
  • 5 replies
  • 0 likes
  • 1063 Views
  • 5 replies
  • 0 likes

Charged for Spotify premium after I cancelled 30 trial early

My 30 day free tril of Spotfy premium runs out on the 4th of this month and so I cancelled the subscription on the 1st to avoid being charged fro next month. However checkng my online bank summary today I noticed I was chared for the next months subs...

  • Newbie
  • My 30 day free tril of Spotfy premium runs out on the 4th of this month and so I cancelled the subscription on the 1st to avoid being charged fro next month. However checkng my online bank summary to...
  • Taylor
  • Community Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Solved!! Problem with email when I'm trying to create a new account.

Hello,I'm trying to create a new account for my girlfriend, but both of her two email addresses are already in use. But at the same time these emails, when I'm trying to recover/reset the password associated to them, seem to be not in your database.I...

  • Casual Listener
  • Hello, I'm trying to create a new account for my girlfriend, but both of her two email addresses are already...
  • alex_e87
  • Casual Listener
  • 451 Views
  • 2 replies
  • 0 likes
  • 451 Views
  • 2 replies
  • 0 likes

Solved!! Spotify website keeps reloading page after entering my Spotify Gift Code

I recently bough a gift code for myself online with no problem by the use of credit card, but now that when i try and and use the code for myself in the redeem your code area, It just reloads the same page every time with the code still in the box?

  • Casual Listener
  • I recently bough a gift code for myself online with no problem by the use of credit card, but now that when i try and and use the code for myself in the redeem your code area, It just reloads the sam...
  • Taylor
  • Community Legend
  • 1706 Views
  • 6 replies
  • 0 likes
  • 1706 Views
  • 6 replies
  • 0 likes

Cant redeem free trial, cant buy premium

Hello I stucked on page https://www.spotify.com/pl/get-spotify/go/freetrial30/I'm clicking continue but nothing happened.Also buying premium is blocked same way I picked premium next my payment option and continue but it just load and stay same page.

  • Newbie
  • Hello   I stucked on page https://www.spotify.com/pl/get-spotify/go/freetrial30/ I'm clicking continue but nothing happened. Also buying premium is blocked same way I picked premium next my ...
  • RPB
  • Newbie
  • 348 Views
  • 3 replies
  • 0 likes
  • 348 Views
  • 3 replies
  • 0 likes

Solved!! Can't pay, link doesn't work

I'm am trying to pay with a giftcard for premium, but every time I click the send link it reopens the page I was already on. I've tried to see if I can get to the next page if I would pay with any of the other payment options, but I can't either. Als...

  • Casual Listener
  • I'm am trying to pay with a giftcard for premium, but every time I click the send link it reopens the page I was already on. I've tried to see if I can get to the next page if I would pay with any of...
  • Taylor
  • Community Legend
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes