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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

294409 Views

529 replies

34 likes

Account
Free
  • 294409 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13763 Views

6 replies

11 likes

Security
  • 13763 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

542395 Views

990 replies

115 likes

Account
  • 542395 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129810 Views

74 replies

12 likes

Account
Login
Premium
  • 129810 Views
  • 74 replies
  • 12 likes

Premium account

I have had the premium since Feb. I am trying to get the offline to work on my IPad, I have loged out and loged back on in both Facebook and Spotify. It still says my trial period has ended. HELP

Newbie

I have had the premium since Feb. I am trying to get the offline to work on my IPad, I have loged out and loged back on in both Facebook and Spotify. It still says my trial period has ended. HELP

Liam

Community Legend

229 Views

2 replies

0 likes

  • 229 Views
  • 2 replies
  • 0 likes

Phone showing 48 hour trial

I had some problems with facebook and tried to exit. This was all good until my spotify quit working. Should have to have facebook for a service I pay for, right? But anyway, I reactivated facebook and reinstalled spotify. My account shows I still ha...

Newbie

I had some problems with facebook and tried to exit.  This was all good until my spotify quit working.  Should have to have facebook for a service I pay for, right?  But anyway, I reac...

Taylor

Community Legend

211 Views

1 replies

0 likes

  • 211 Views
  • 1 replies
  • 0 likes

Facebook and Spotify account to different accounts?

Hey,For some reason I had to redo my Premium subscription and I did it from the Spotify Homepage logged in as myself.Today I noticed on my Spotify Account I created years ago, I've got no premium. But if I log in with my Facebook account, I've got Pr...

Visitor

Hey, For some reason I had to redo my Premium subscription and I did it from the Spotify Homepage logged in as myself. Today I noticed on my Spotify Account I created years ago, I've got no premi...

Liam

Community Legend

191 Views

1 replies

0 likes

  • 191 Views
  • 1 replies
  • 0 likes

I subscribed to premium but it says only 2 days...

Hello: Today I tried to subscribe to premium from Spain in order to have 1 month free and later to use 30% discount in Spain. But when I subscribed, Spotify charged me 9.99€ (no free month and no discount) and then I downloaded Spotify to my Samsung ...

Visitor

Hello: Today I tried to subscribe to premium from Spain in order to have 1 month free and later to use 30% discount in Spain. But when I subscribed, Spotify charged me 9.99€ (no free month and no dis...

Liam

Community Legend

216 Views

1 replies

0 likes

  • 216 Views
  • 1 replies
  • 0 likes

Solved!! Unable to connect to Facebook

Good Afternoon, The other day I stupidly disconnected my Spotify from Facebook through the option in Preferences in Spotify desktop for Windows. I want to now connect it back to my Facebook account again however it brings up an error 'unable to conne...

Gig Goer

Good Afternoon,   The other day I stupidly disconnected my Spotify from Facebook through the option in Preferences in Spotify desktop for Windows. I want to now connect it back to my Facebook ...

JasonHibs1

Gig Goer

1292 Views

3 replies

0 likes

  • 1292 Views
  • 3 replies
  • 0 likes

Spotify Sync

I have a premium subscription, I just want to know if I am syncing the playlists for offline listening on my phone, I would be downloading the songs again on my phone or will it be transferring the songs over WIFI?

Newbie

I have a premium subscription, I just want to know if I am syncing the playlists for offline listening on my phone, I would be downloading the songs again on my phone or will it be transferring the s...

Liam

Community Legend

227 Views

2 replies

0 likes

  • 227 Views
  • 2 replies
  • 0 likes

I don't like to use playlists, I prefer to access my music as individual tracks

I was a Zunepass user for several years and had to leave my Windows phone behind for iOS as I needed certain apps that were no longer available to me. That being said, I had to find a new music subscription source. I'm giving Spotify a shot first as ...

Newbie

I was a Zunepass user for several years and had to leave my Windows phone behind for iOS as I needed certain apps that were no longer available to me. That being said, I had to find a new music subsc...

MathieuD

Newbie

650 Views

1 replies

0 likes

  • 650 Views
  • 1 replies
  • 0 likes

Deleted offline storage

I'm in China at the moment and so access the Interwebs through a VPN. I got a message to say that my offline storage has been removed from this device, so I switched back to a VPN I was using before and it removed the message. However, now I need to ...

Regular

I'm in China at the moment and so access the Interwebs through a VPN. I got a message to say that my offline storage has been removed from this device, so I switched back to a VPN I was using before ...

madcabbage

Regular

257 Views

2 replies

0 likes

  • 257 Views
  • 2 replies
  • 0 likes

Tengo cuenta premium y me sale Spotify free

Hola buenas, tengo una cuenta premium pero me sale Spotify free. Me gustaría que me ayudarais a recuperar mi cuenta premium

Visitor

Hola buenas, tengo una cuenta premium pero me sale Spotify free. Me gustaría que me ayudarais a recuperar mi cuenta premium

user-removed

Not applicable

1099 Views

2 replies

0 likes

  • 1099 Views
  • 2 replies
  • 0 likes

how do i block someone from my following list on facebook?

I have some people that I don't want to following me on spotify. I don't wnt them to see what Im listening on... Can I block them somwhow?

Newbie

I have some people that I don't want to following me on spotify. I don't wnt them to see what Im listening on... Can I block them somwhow?  

Peter__

Community Legend

8958 Views

1 replies

7 likes

  • 8958 Views
  • 1 replies
  • 7 likes

Help i accidentally deleted my spotify playlist!

Hello, Im very shook up, i deleted my spotify playlist by accident. Is there any way i can get it back? Been workin on it for almost 2 years now =( Please help, thanks. Quirin

Newbie

Hello,   Im very shook up, i deleted my spotify playlist by accident.   Is there any way i can get it back?   Been workin on it for almost 2 years now =(   Please help, th...

Peter__

Community Legend

178 Views

1 replies

0 likes

  • 178 Views
  • 1 replies
  • 0 likes

Am I stupid?

I just fail everytime I try to find where to play the music, I log in to my existing account, and then I don't get any further...why???

Newbie

I just fail everytime I try to find where to play the music, I log in to my existing account, and then I don't get any further...why???

Peter__

Community Legend

177 Views

1 replies

0 likes

  • 177 Views
  • 1 replies
  • 0 likes

It seems i have two acount

i manage the acount i use and tried to change the email adress to the one i use now and it said i already have a acount on that one. I dont use it. the emailadress susdav@bredband.net is not used anymore, i use susdav@live.se. I just bought the premi...

Newbie

i manage the acount i use and tried to change the email adress to the one i use now and it said i already have a acount on that one. I dont use it.      the emailadress susdav@bredb...

Peter__

Community Legend

218 Views

1 replies

0 likes

  • 218 Views
  • 1 replies
  • 0 likes

saying im not logged in when i try to cancel!

im logged into facebook and its saying error not logged in when i try to cancel! what the hell is this a con?!

Newbie

im logged into facebook and its saying error not logged in when i try to cancel! what the hell is this a con?!

Peter__

Community Legend

223 Views

1 replies

0 likes

  • 223 Views
  • 1 replies
  • 0 likes

ZIp code not valid

I changed my country to USA to match my American credit card (despite living in Hong Kong at the moment) and it is saying that my zip code isn't valid. I tried more than 4 U.S. zip codes and spotify is telling me: 'The zip code you entered was not va...

Newbie

I changed my country to USA to match my American credit card (despite living in Hong Kong at the moment) and it is saying that my zip code isn't valid. I tried more than 4 U.S. zip codes and spotify ...

Peter__

Community Legend

4714 Views

1 replies

0 likes

  • 4714 Views
  • 1 replies
  • 0 likes

Facebook account and premium account got separated

I used to have my FB account attached to my spotify account, but then they got separated. Now I can't rejoin them. Every single time it gives me an error and tells me to try again later. How can I fix this?

Newbie

I used to have my FB account attached to my spotify account, but then they got separated. Now I can't rejoin them. Every single time it gives me an error and tells me to try again later. How can I fi...

Peter__

Community Legend

329 Views

2 replies

0 likes

  • 329 Views
  • 2 replies
  • 0 likes

Premium!

Hee, I'm using a double account and I got the problem that I updated the wrong 1 with my redeem.Is there any possible way to switch them Greeting,Mario

Newbie

Hee,   I'm using a double account and I got the problem that I updated the wrong 1 with my redeem. Is there any possible way to switch them   Greeting, Mario

Peter__

Community Legend

229 Views

1 replies

0 likes

  • 229 Views
  • 1 replies
  • 0 likes

Spotify Gift Cards are currently not available in your country

Why? I have purchased three of them before, why can I not purchase one now?

Casual Listener

Why? I have purchased three of them before, why can I not purchase one now?  

Peter__

Community Legend

713 Views

3 replies

0 likes

  • 713 Views
  • 3 replies
  • 0 likes

Changing payment day

Hello, I'm currently on free 30day trial which started today thus it will expire on 16th of May. However I've managed to get all my subscriptions to bill on 1st every month, is it possible with Spotity to changethe subscription payment day to 1st wit...

Newbie

Hello,   I'm currently on free 30day trial which started today thus it will expire on 16th of May.    However I've managed to get all my subscriptions to bill on 1st every month, i...

Peter__

Community Legend

181 Views

1 replies

0 likes

  • 181 Views
  • 1 replies
  • 0 likes

Tengo un problema con el periodo de prueba!

Hola!Acabo de activar el periodo de prueba gratis de 30 días y no me reproduce nada Spotify, me sigue diciendo que mis 10 horas han terminado del mes... ¿Qué pasa?He cerrado sesión y he vuelto a abrir y sigue igual. Gracias!

Newbie

Hola! Acabo de activar el periodo de prueba gratis de 30 días y no me reproduce nada Spotify, me sigue diciendo que mis 10 horas han terminado del mes... ¿Qué pasa? He cerrado sesión y he vuelto a ...

165 Views

0 replies

0 likes

  • 165 Views
  • 0 replies
  • 0 likes