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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

81813 Views

9 replies

2 likes

Account
Login
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  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

657192 Views

13 replies

4 likes

Account
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  • 13 replies
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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

738447 Views

18 replies

29 likes

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  • 18 replies
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Superuser Contribution How to bypass free trial?

I tried to do the 30 day free trial. It was declining my card because my bank won't allow a charge below $1. I don't even mind if I don't get the free 30 day trial, but I would like to sign up. I was wondering how to bypass the trial and just sign up...

Newbie

I tried to do the 30 day free trial. It was declining my card because my bank won't allow a charge below $1. I don't even mind if I don't get the free 30 day trial, but I would like to sign up. I was...

Vasil

Moderator

15421 Views

5 replies

0 likes

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  • 5 replies
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Followers/following system has lost several of my people

The update to the new system has meant that I'm suddenly automatically following bands and people I don't want to, while several of my previous people/friends have disappeared. Obviously, neither of these is something I want. How do I change it back ...

Casual Listener

The update to the new system has meant that I'm suddenly automatically following bands and people I don't want to, while several of my previous people/friends have disappeared. Obviously, neither of ...

Peter__

Community Legend

1148 Views

3 replies

1 likes

  • 1148 Views
  • 3 replies
  • 1 likes

Log me out of all my accounts

Can I please be logged out of all my devices? Thanks, my username is Vincent10z

Casual Listener

Can I please be logged out of all my devices? Thanks, my username is Vincent10z

Thedev

Community Legend

691 Views

1 replies

0 likes

  • 691 Views
  • 1 replies
  • 0 likes

Deactivated FB acct

I have deativated my FB account....short term. Every time I get on spotify it reactivates my FB account....how can i listen to spotify without this happening...i do not want to login with FB acct anymore.....thanks

Regular

I have deativated my FB account....short term.  Every time I get on spotify it reactivates my FB account....how can i listen to spotify without this happening...i do not want to login with FB ac...

Peter__

Community Legend

583 Views

11 replies

0 likes

  • 583 Views
  • 11 replies
  • 0 likes

Subscription page gets stuck

Hello, I am just trying to subscribe my free trial but after selecting the credit card logos and pressing the button "Continue", the page gets stuck. The message "Loading. Please wait..." stays there forever. I have already tried all the browser I ha...

Casual Listener

Hello, I am just trying to subscribe my free trial but after selecting the credit card logos and pressing the button "Continue", the page gets stuck. The message "Loading. Please wait..." stays the...

lggemini

Casual Listener

530 Views

4 replies

0 likes

  • 530 Views
  • 4 replies
  • 0 likes

Can't read my spotify premium code..

Someone gave me 1 month of Spotify Premium for christmas and I got this receipt for the store they bought it at with the code on it. I left it in a bag with something wet in so the part with the code is all blank, I can read like 3 of the letters.Som...

Visitor

Someone gave me 1 month of Spotify Premium for christmas and I got this receipt for the store they bought it at with the code on it. I left it in a bag with something wet in so the part with the code...

Liam

Community Legend

1002 Views

1 replies

0 likes

  • 1002 Views
  • 1 replies
  • 0 likes

Separate accounts

I have a personal (free) account. I run social media for my job and my boss has decided he wants to create an account for our business so that we can create playlists featuring our clients. How do I get a separate account for my company? Also, I work...

Newbie

I have a personal (free) account. I run social media for my job and my boss has decided he wants to create an account for our business so that we can create playlists featuring our clients. How do I ...

Peter__

Community Legend

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Solved!! RECUPERAR LISTA BORRADA

Hola, acabo de borrar una lista muy importante, la de mi casamiento, e intenté darle a Cmnd Z inmediatamente pero no lo consegui. Por favor como puedo recuperarla?? se llama casorio mi nombre de usuario es Àrtax

Casual Listener

Hola, acabo de borrar una lista muy importante, la de mi casamiento, e intenté darle a Cmnd Z inmediatamente pero no lo consegui. Por favor como puedo recuperarla?? se llama casorio mi nombre de ...

Rocio

Spotify Legend

17336 Views

38 replies

13 likes

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  • 38 replies
  • 13 likes

downlaoding music while on premium trial

Hi All, i'm on a 30 day trial of premium, and would like to download my playlists to my ipod, how do I do this?

Newbie

Hi All, i'm on a 30 day trial of premium, and would like to download my playlists to my ipod, how do I do this?

Sam

Spotify

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

Getting emails concerning someone's account that is not me...

I just received a couple of emails that were directed towards 'Katie' about people subscribing to her playlists, but I am not Katie and these are not my playlists. What should I do?

Casual Listener

I just received a couple of emails that were directed towards 'Katie' about people subscribing to her playlists, but I am not Katie and these are not my playlists. What should I do?

Richard

Community Legend

375 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Old Version Download? For Mac?

Hello all! I'm not enjoying this newest Spotify update. For the last update I had technical issues and I was able to redownload an old version of Spotify to avoid them. Does anyone know if an older version is still downloadable? I can't find a link t...

Casual Listener

Hello all!   I'm not enjoying this newest Spotify update. For the last update I had technical issues and I was able to redownload an old version of Spotify to avoid them. Does anyone know if...

brenta3

Casual Listener

51697 Views

7 replies

2 likes

  • 51697 Views
  • 7 replies
  • 2 likes

cannot log in using my correct password

Tried logging in and initially thought I typed the password wrong - so I reset it, and tried again. Still will not log in, and I am absolutely certain I am using the correct password that I just reset.

Casual Listener

Tried logging in and initially thought I typed the password wrong - so I reset it, and tried again. Still will not log in, and I am absolutely certain I am using the correct password that I just rese...

Peter__

Community Legend

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Paypal payments

Here's the deal, I've been getting e-mails that my payments through Paypal weren't getting through. I've checked and rechecked, even confirmed my bank accounts and whatnot, and I'm still receiving e-mails from Spotify Billing that the automatic payme...

Casual Listener

Here's the deal, I've been getting e-mails that my payments through Paypal weren't getting through. I've checked and rechecked, even confirmed my bank accounts and whatnot, and I'm still receiving e-...

Peter__

Community Legend

790 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Stolen Account

Hi, My account was stolen, password changed and email changed some time ago. It took me a while to realise this as I'm using spotify on my phone mostly and thought there might be a problem with the 3G. My account is premium, so I paid for nothing and...

Casual Listener

Hi,   My account was stolen, password changed and email changed some time ago. It took me a while to realise this as I'm using spotify on my phone mostly and thought there might be a problem...

Sam

Spotify

567 Views

5 replies

0 likes

  • 567 Views
  • 5 replies
  • 0 likes

Cancel before 30 day trial

Hello, I got Spitify 30 day trial on February 21st and was told to cancel before March 21st so I would not be billed. So I canceled it yesterday and I receives a receipt saying I had 1 month Premium for $9.99. Why is it saying this when I cancelled i...

Newbie

Hello, I got Spitify 30 day trial on February 21st and was told to cancel before March 21st so I would not be billed. So I canceled it yesterday and I receives a receipt saying I had 1 month Premium ...

Thedev

Community Legend

625 Views

2 replies

0 likes

  • 625 Views
  • 2 replies
  • 0 likes

Undo spotify

how do I delete spotify? Never use it but cant get rid of it either. HELP!

Newbie

how do I delete spotify? Never use it but cant get rid of it either. HELP!

Peter__

Community Legend

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Forcing followers

After the most recent Spotify update and the white design appeared it became possible to follow artists and users. I was automatically following some of my "most played" artists (according to Spotify anyway) and a single user. This user was followed ...

Casual Listener

After the most recent Spotify update and the white design appeared it became possible to follow artists and users. I was automatically following some of my "most played" artists (according to Spotify...

NoiseMaker

Music Fan

1469 Views

3 replies

2 likes

  • 1469 Views
  • 3 replies
  • 2 likes

I just want a simple, easy to locate comparison chart on your products.

Why isn't there a simple, easy to locate comparison chart on your products? I've found a couple of links that indicate there is one...but this is a wild goose chase. No such chart can be located. Frustrated!!!!! In these complicated financial times t...

Newbie

Why isn't there a simple, easy to locate comparison chart on your products?  I've found a couple of links that indicate there is one...but this is a wild goose chase. No such chart can be l...

kelliestarr

Newbie

500 Views

1 replies

3 likes

  • 500 Views
  • 1 replies
  • 3 likes

Free 30 day trial - extended version?

So, before I bought a Spotify giftcard, I wanted to try whether Premium really was worth the money. I signed up for the 30 Day Trial and planned to unsubscribe before the trial expired. This being because a friend let me use her creditcard when subsc...

Casual Listener

So, before I bought a Spotify giftcard, I wanted to try whether Premium really was worth the money. I signed up for the 30 Day Trial and planned to unsubscribe before the trial expired. This being ...

Thedev

Community Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Monthly synchronization vs 3G roaming

Hello there First of all I would like to say that is nice to have Spotify in Poland. I am going to start premium subscription. I travel around the world a lot and very often I do not have wifi access, only 3G. I am afraid costly monthly synchronizati...

Casual Listener

Hello there   First of all I would like to say that is nice to have Spotify in Poland. I am going to start premium subscription. I travel around the world a lot and very often I do not hav...

Peter__

Community Legend

501 Views

5 replies

0 likes

  • 501 Views
  • 5 replies
  • 0 likes