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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8108 Views
  • 1 replies
  • 9 likes
  • Security
  • 8108 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 475228 Views
  • 978 replies
  • 111 likes
  • Account
  • 475228 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207889 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207889 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119109 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119109 Views
  • 72 replies
  • 12 likes

Spotify dosen't let me acces with my account.

Hello, I've been using Spotify for 1 week I guess and then at one moment it won't let me see anymore nothing, I couldn't listen anymore to music, when I logged out and tried to log in back it didn't let me..When I logged in with my facebook account i...

  • Casual Listener
  • Hello, I've been using Spotify for 1 week I guess and then at one moment it won't let me see anymore nothing, I couldn't listen anymore to music, when I logged out and tried to log in back it didn't ...
  • Peter__
  • Community Legend
  • 534 Views
  • 6 replies
  • 0 likes
  • 534 Views
  • 6 replies
  • 0 likes

I can't change country!

Hello please help me. My spotify account was made in the USA and now I currently live in Okinawa, Japan for two years due to USMC deployment. It says it can't log me in because I currently live in a different country and it doesn't match payment info...

  • Regular
  • Hello please help me.   My spotify account was made in the USA and now I currently live in Okinawa, Japan for two years due to USMC deployment. It says it can't log me in because I currently l...
  • Peter__
  • Community Legend
  • 734 Views
  • 9 replies
  • 0 likes
  • 734 Views
  • 9 replies
  • 0 likes

free spotify

hello! I have free spotify...but It say that my minutes is over?! what is that?! greetings //Ann

  • Newbie
  • hello!   I have free spotify...but It say that my minutes is over?!  what is that?!    greetings //Ann
  • Peter__
  • Community Legend
  • 285 Views
  • 2 replies
  • 0 likes
  • 285 Views
  • 2 replies
  • 0 likes

two accounts (facebook and pre-facebook) Subscription is only linked to one of them..

I have two accounts (facebook and pre-facebook) Subscription is only linked to one of them (facebook account).. I cannot connect to facebook from my pre-facebook account through Spotify (Im notified it is not possible to connect to this facebook acco...

  • Newbie
  • I have two accounts (facebook and pre-facebook) Subscription is only linked to one of them (facebook account)..   I cannot connect to facebook from my pre-facebook account through Spotify (Im ...
  • Peter__
  • Community Legend
  • 231 Views
  • 2 replies
  • 0 likes
  • 231 Views
  • 2 replies
  • 0 likes

1 year monthly auto-renewal spotify accounts on eBay?

Just saw several ads on eBay of these spotify accounts that would auto-renew every month (for a year) and seems like SCAM. Can someone please confirm? If so, spotify should take them down. Thanks.

  • Newbie
  • Just saw several ads on eBay of these spotify accounts that would auto-renew every month (for a year) and seems like SCAM. Can someone please confirm? If so, spotify should take them down. Thanks.
  • Peter__
  • Community Legend
  • 762 Views
  • 1 replies
  • 0 likes
  • 762 Views
  • 1 replies
  • 0 likes

Account Hacked

Hi, I noticed this morning that my account had been hacked and all of my playlists and starred tracks have been changed. I have altered the password now - is there any way to get the playlists back? Thanks,Chris

  • Casual Listener
  • Hi,   I noticed this morning that my account had been hacked and all of my playlists and starred tracks have been changed.   I have altered the password now - is there any way to get th...
  • hadlinho
  • Casual Listener
  • 266 Views
  • 2 replies
  • 0 likes
  • 266 Views
  • 2 replies
  • 0 likes

changing premium account

Hi there,I am currently using a premium account which is connected to my mobile phone account (hi.nl, a kpn-nl company).Now my new interprovider (KPN glasvezel, also a kpn-nl company) is offering a free Spotify premium account. Can you tell me how to...

  • Casual Listener
  • Hi there, I am currently using a premium account which is connected to my mobile phone account (hi.nl, a kpn-nl company). Now my new interprovider (KPN glasvezel, also a kpn-nl company) is offering...
  • derkjan
  • Casual Listener
  • 258 Views
  • 2 replies
  • 0 likes
  • 258 Views
  • 2 replies
  • 0 likes

Hi. I was given the gift of spotify premium for 30 days by my grandfather.

I went to redeem my code and it will not allow me to. I went to https://www.spotify.com/us/prepaid/ and I get an error: This content is not available in you language. Please help me. I always wanted to try Spotify. I know if I got to use it for a mon...

  • Newbie
  • I went to redeem my code and it will not allow me to. I went to https://www.spotify.com/us/prepaid/ and I get an error: This content is not available in you language.   Please help m...
  • Taylor
  • Community Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Facebook Account Switch

Hi, I need to know what steps I need to take in order to get my subscription switched over to my new Spotify account with my Facebook. I have an account currently but I am going to deactivate that Facebook and have already created a new facebook. I p...

  • Newbie
  • Hi,   I need to know what steps I need to take in order to get my subscription switched over to my new Spotify account with my Facebook. I have an account currently but I am going to deactivat...
  • Taylor
  • Community Legend
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

Solved!! I have changed my passoword on facebook and I cannot login into spotify now on my macbook

I it says wrong password and informs me that i will get an SMS shortly with a code to use for loggin in but no code arrives.

  • Casual Listener
  • I it says wrong password and informs me that i will get an SMS shortly with a code to use for loggin in but no code arrives.
  • Peter__
  • Community Legend
  • 392 Views
  • 3 replies
  • 0 likes
  • 392 Views
  • 3 replies
  • 0 likes

Ridicules

This is ridicules!!! I get the trial of 48h very good... Wanted to have more, impossible from an Iphone!! Received an email with offer of extra free 30 days on Premium, I want to submit, I go to the link and you ask me to give you my bank details wit...

  • Newbie
  • This is ridicules!!! I get the trial of 48h very good... Wanted to have more, impossible from an Iphone!! Received an email with offer of extra free 30 days on Premium, I want to submit, I go to the ...
  • Peter__
  • Community Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Spotify Premium with FREE adds! *sarcasm*

Okay, 2 minutes from posting this message I got a commercial break on my Spotify Premium account. WTF?

  • Newbie
  • Okay, 2 minutes from posting this message I got a commercial break on my Spotify Premium account. WTF? 
  • Peter__
  • Community Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Signing up for Premium

If I want to sign up for the free premium trial can why can't I use a gift card instead of putting in a credit card?

  • Newbie
  • If I want to sign up for the free premium trial can why can't I use a gift card instead of putting in a credit card?
  • Peter__
  • Community Legend
  • 326 Views
  • 2 replies
  • 0 likes
  • 326 Views
  • 2 replies
  • 0 likes

upgraded to premium but now spotify not working!

hello, i upgraded to premium a couple of weeks ago...then upgraded the spotify and now i cannot use spotify at all because my operating system is too old for the new version so now im paying for premium and i cannot use it. i want to try to get my mo...

  • Casual Listener
  • hello, i upgraded to premium a couple of weeks ago...then upgraded the spotify and now i cannot use spotify at all because my operating system is too old for the new version 😞   so now im pay...
  • Peter__
  • Community Legend
  • 604 Views
  • 3 replies
  • 0 likes
  • 604 Views
  • 3 replies
  • 0 likes

Im Spotify free but I paid.. Why?

Hi.I'm Spanish and I am very angry about the bad support in my language, it's dreadful and sad. *Translate by Google*I use my credit card to validate Spotify three counts of using my brothers and me. A few weeks ago the collection was made in my bank...

  • Casual Listener
  • Hi. I'm Spanish and I am very angry about the bad support in my language, it's dreadful and sad.   *Translate by Google* I use my credit card to validate Spotify three counts of using my bro...
  • 206 Views
  • 0 replies
  • 0 likes
  • Other
  • 206 Views
  • 0 replies
  • 0 likes

Pagar premium y seguir como Free

Buenas, llevo un tiempo pagando premium y me ha ido bien spotify. Hace poco, casualidad desde el último cobro (hará una semana) soy free a pesar de que pago y la cuenta en la web se me reconoce como Premium. He conseguido desvincular spotify de faceb...

  • Casual Listener
  • Buenas, llevo un tiempo pagando premium y me ha ido bien spotify. Hace poco, casualidad desde el último cobro (hará una semana) soy free a pesar de que pago y la cuenta en la web se me reconoce c...
  • colocorolo
  • Casual Listener
  • 646 Views
  • 1 replies
  • 0 likes
  • 646 Views
  • 1 replies
  • 0 likes

The wrong facebook name and picture attached to my account

the name and profile picture are not my facebook but supposedly i'm now connected to mine I've literally tried everything: - i've disconnected and reconnected with facebook many times - i've uninstalled spotify and reinstalled it - i've logged onto t...

  • Casual Listener
  • the name and profile picture are not my facebook but supposedly i'm now connected to mine   I've literally tried everything:   - i've disconnected and reconnected with facebook many tim...
  • Taylor
  • Community Legend
  • 1169 Views
  • 1 replies
  • 0 likes
  • Account
    Facebook
  • 1169 Views
  • 1 replies
  • 0 likes

Solved!! Premium problems

I just got a premium account and the app says that I do not have premium. I am using an android phone. I tried the methods of logging in and out and also the uninstall reinstall. Noting is working and I am starting to get frustrated. Someone please h...

  • Casual Listener
  • I just got a premium account and the app says that I do not have premium. I am using an android phone. I tried the methods of logging in and out and also the uninstall reinstall. Noting is working an...
  • Taylor
  • Community Legend
  • 537 Views
  • 4 replies
  • 0 likes
  • 537 Views
  • 4 replies
  • 0 likes

Premium user but without premium access

I have just signed up for premium (first time) and received a receipt via email to confirm... Only my spotify apps don't recognise that I have upgraded to premium. So Im unable to stream music on either iPhone 4 or iPad. Have logged out/in, turned of...

  • Newbie
  • I have just signed up for premium (first time) and received a receipt via email to confirm... Only my spotify apps don't recognise that I have upgraded to premium. So Im unable to stream music on eit...
  • Taylor
  • Community Legend
  • 280 Views
  • 2 replies
  • 1 likes
  • 280 Views
  • 2 replies
  • 1 likes