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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Brozki
  • Newbie
  • 244515 Views
  • 411 replies
  • 25 likes
  • Account
    Free
  • 244515 Views
  • 411 replies
  • 25 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12709 Views
  • 6 replies
  • 11 likes
  • Security
  • 12709 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 527386 Views
  • 989 replies
  • 113 likes
  • Account
  • 527386 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127725 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127725 Views
  • 74 replies
  • 12 likes

How do I link another account to my Spotify to unblock content?

I’ve subscribed to a membership for additional content from a podcast I listen to frequently. To access the members-only episodes, I need to link my account with Will Media. The process asks for my email, and I receive a verification code, but when I...

  • Newbie
  • I’ve subscribed to a membership for additional content from a podcast I listen to frequently. To access the members-only episodes, I need to link my account with Will Media. The process asks for my e...
  • Maxim
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Also I want to make sure I don't get billed for two accounts . randellsr

I already have an account and for me to log in they gave me a three-month free account and I don't want to have two accounts and get billed for two

  • Regular
  • I already have an account and for me to log in they gave me a three-month free account and I don't want to have two accounts and get billed for two
  • Maxim
  • Spotify Star
  • 231 Views
  • 2 replies
  • 0 likes
  • 231 Views
  • 2 replies
  • 0 likes

Supposedly payment problems with my Spotify Premiu

I received an email (my email address is correct) that there are supposedly payment problems with my Spotify Premium: ‘Payment problem with your Spotify Premium. Unfortunately, we were unable to successfully process your payment for Spotify Premium. ...

  • Newbie
  • I received an email (my email address is correct) that there are supposedly payment problems with my Spotify Premium: ‘Payment problem with your Spotify Premium. Unfortunately, we were unable to succ...
  • Maxim
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • Premium
  • 186 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am a premium duo plan member. I do not seem to have the same capabilities

I’d like to listen to the audiobook Bible, read by Robert Suchet. It is free for my husband (plan manager) but Spotify is asking me to pay for it. Can you help?

  • Visitor
  • I’d like to listen to the audiobook Bible, read by Robert Suchet. It is free for my husband (plan manager) but Spotify is asking me to pay for it. Can you help?
  • Maxim
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution my profile shows another account?

PlanPremiumDeviceOneplus 6T My Question or IssueWhen other people want to view my profile, it does show my profile like it should. But when they click on ''view all playlists'' it suddenly show another account? Maybe an old account of mine, but I hav...

  • Visitor
  • Plan Premium Device Oneplus 6T   My Question or Issue When other people want to view my profile, it does show my profile like it should. But when they click on ''view all playlists'' it su...
  • Ivelina
  • Moderator
  • 253 Views
  • 1 replies
  • 0 likes
  • Account
  • 253 Views
  • 1 replies
  • 0 likes

duo account not working on mobile phone

PremiumCountrynetherlandsDevice(motorolaOperating Systemandroid 14 My Question or IssuePlanPremium duoCountryNetherlands DeviceMotorolaOperating SystemMotorola, running on Android 14 My Question or IssueMy partner and I have a duo account. Working fi...

  • Newbie
  • Premium Country netherlands Device (motorola Operating System android 14   My Question or Issue Plan Premium  duo Country Netherlands   Device Motorola Operating System...
  • Billy-J
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • Premium
  • 226 Views
  • 1 replies
  • 0 likes

My friends cant find me via display name how can ı be visible by display

My friends can not find me via my display name even if profile visibility option is activated. Can you please help me how can i be visible via my display name? I wanna be visible when they search my name and surname directly

  • Visitor
  • My friends can not find me via my display name even if profile visibility option is activated. Can you please help me how can i be visible via my display name? I wanna be visible when they search my ...
  • Maxim
  • Spotify Star
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

2 Mitglieder von 3 sind auf dem selben Konto angemeldet

Auf meinem Konto sind 4 Mitglieder angemeldet aber ein Mitglied ist mit meinem Account verbunden das heisst einer von uns fällt immer raus habe schon versucht zu löschen und wieder einzureichen aber das geht nicht

  • Visitor
  • Auf meinem Konto sind 4 Mitglieder angemeldet aber ein Mitglied ist mit meinem Account verbunden das heisst einer von uns fällt immer raus habe schon versucht zu löschen und wieder einzureichen aber ...
  • Maxim
  • Spotify Star
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Something went wrong" message when loggin in with facebook on all devices

Since 3 days now im logged out spotify on all of my devices, when i try to log in with Facebook i get a message "Something went wrong"This happens on my phone (tried reinstalling), webbrowser, desktop app.The facebook email is blocked so I cant recie...

  • Visitor
  • Since 3 days now im logged out spotify on all of my devices, when i try to log in with Facebook i get a message "Something went wrong" This happens on my phone (tried reinstalling), webbrowser, de...
  • Ivelina
  • Moderator
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Login to Spotify" emails - Yes. i did secure my account.

Plan Free/Premium My Question or Issue So, I have recieved numerous emails reading "Welcome Back" with a link to go to Spotify & that if I didn't attempt to login that my email "may have been entered by mistake." But, after recieving the second email...

  • Casual Listener
  • Plan Free/Premium   My Question or Issue So, I have recieved numerous emails reading "Welcome Back" with a link to go to Spotify & that if I didn't attempt to login that my email "ma...
  • MrG68
  • Casual Listener
  • 15896 Views
  • 15 replies
  • 5 likes
  • Account
    Login
    Security
  • 15896 Views
  • 15 replies
  • 5 likes

Why am I charged every month

I don't have an account

  • Visitor
  • I don't have an account
  • Not applicable
  • 453 Views
  • 2 replies
  • 0 likes
  • 453 Views
  • 2 replies
  • 0 likes

How to delete second account with no access to old email address

There needs to be an FAQ on how to delete a second account if you can’t access your old email connected to secondary account.

  • Newbie
  • There needs to be an FAQ on how to delete a second account if you can’t access your old email connected to secondary account.
  • Billy-J
  • Spotify Star
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify says payment failed, but got charged

Hey, I just got an email that says my monthly payment for Premium was unsuccessful, although on that very moment I've got the mail, also got the notification that my card was charged with EUR 2.49. My profile also says that it was unsuccessful, and w...

  • Newbie
  • Hey, I just got an email that says my monthly payment for Premium was unsuccessful, although on that very moment I've got the mail, also got the notification that my card was charged with EUR 2.49. M...
  • Not applicable
  • 2288 Views
  • 10 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2288 Views
  • 10 replies
  • 0 likes

Superuser Contribution Subscription charged on my credit card but I don't know the user

Hello, I'm paying for a subscription but I don't know how to log in. I don't know the account to use. Thanks in advance for your help!!!

  • Newbie
  • Hello,   I'm paying for a subscription but I don't know how to log in. I don't know the account to use.   Thanks in advance for your help!!!
  • Not applicable
  • 488 Views
  • 2 replies
  • 0 likes
  • 488 Views
  • 2 replies
  • 0 likes

Superuser Contribution release not available on the kids / wifes account, but it is on my account (family subscription)

Famiy plan. we live in Belgium, there the kid / wife wanted to add the new K3 album to their playlist (children oriented group - so no profanity issue). For me the owner of the group I can add it, both on the PC and on the samsung galaxy s21. For my ...

  • Newbie
  • Famiy plan.   we live in Belgium, there the kid / wife wanted to add the new K3 album to their playlist (children oriented group - so no profanity issue). For me the owner of the group I can a...
  • Joan
  • Moderator
  • 191 Views
  • 1 replies
  • 0 likes
  • Account
  • 191 Views
  • 1 replies
  • 0 likes

Solved!! Unable to log in to accounts page using Samsung account

PlanPremiumCountryIreland DeviceSamsung Galaxy S22 Ultra My Question or IssueI have removed some login settings this morning (Facebook and email/password) and only have login with Samsung left. I can log in to the app just fine but when I try to log ...

  • Casual Listener
  • Plan Premium Country Ireland  Device Samsung Galaxy S22 Ultra    My Question or Issue I have removed some login settings this morning (Facebook and email/password) and only hav...
  • Sanscho
  • Casual Listener
  • 406 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 406 Views
  • 2 replies
  • 0 likes

Superuser Contribution spotify has blocked my ip address

Spotify was working fine, but the last few days it started to shut down, give errors, and then, for the second day, when I go to open.spotify.com and spotify.com gives an error "Error: ForbiddenYour client does not have permission to get URL / from t...

  • Casual Listener
  • Spotify was working fine, but the last few days it started to shut down, give errors, and then, for the second day, when I go to open.spotify.com and spotify.com gives an error "Error: Forbidden You...
  • latesito
  • Casual Listener
  • 5163 Views
  • 14 replies
  • 0 likes
  • 5163 Views
  • 14 replies
  • 0 likes