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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • _carlosoliva_
  • Newbie
  • 396530 Views
  • 944 replies
  • 107 likes
  • Account
  • 396530 Views
  • 944 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170552 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170552 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98850 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98850 Views
  • 68 replies
  • 10 likes

Can't Claim Spotify Artistic Profile

Hi my name is Edmundo Alemany I go by "EdWorld AE" in the music industry. And suddenly I decided I'm back into making music after a long break. I used to have a different email address back when I started claiming my artistic profile, and me being a ...

  • Newbie
  • Hi my name is Edmundo Alemany I go by "EdWorld AE" in the music industry. And suddenly I decided I'm back into making music after a long break. I used to have a different email address back when I st...
  • Maxim
  • Spotify Star
  • 146 Views
  • 1 replies
  • 0 likes
  • Account
  • 146 Views
  • 1 replies
  • 0 likes

I'm in India. When trying to make the account premium, it says charges USD

I'm in India, trying to make my account premium. The charges are showing up in USD which is really strange. My profile reads "India". How do we solve this?

  • Visitor
  • I'm in India, trying to make my account premium. The charges are showing up in USD which is really strange. My profile reads "India". How do we solve this?
  • Maxim
  • Spotify Star
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Superuser Contribution Month In Music

Hey everyone,I used to get emails every month or two about my statistics for listening for that month, like my top songs, minutes listened, and top artists I listened to that month. I have all notification setting turned on, so I know that's not the ...

  • Newbie
  •   Hey everyone, I used to get emails every month or two about my statistics for listening for that month, like my top songs, minutes listened, and top artists I listened to that month. I have ...
  • shruti_
  • Casual Listener
  • 8163 Views
  • 12 replies
  • 0 likes
  • 8163 Views
  • 12 replies
  • 0 likes

Why am I getting charged for premium and when I only have free?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Newbie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...
  • Maxim
  • Spotify Star
  • 147 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 147 Views
  • 1 replies
  • 0 likes

I'm not able to login with my phone number

It's showing try again with other phone number

  • Visitor
  • It's showing try again with other phone number
  • Maxim
  • Spotify Star
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment applied to wrong account.

Single premium payment applied to Facebook account. Need applied to [snip - Moderator edit] please. Thanks so much

  • Visitor
  • Single premium payment applied to Facebook account. Need applied to [snip - Moderator edit] please. Thanks so much
  • Maria
  • Moderator
  • 137 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 137 Views
  • 1 replies
  • 0 likes

CHange country and credit card

I moved to the US and I'm not able to change the country because it ask for a credit card of the new country. However, when I try to add the new card, it says it doesn't match with the country defined in my account. How can I fix it?Thank you

  • Visitor
  • I moved to the US and I'm not able to change the country because it ask for a credit card of the new country. However, when I try to add the new card, it says it doesn't match with the country define...
  • Maxim
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not using the correct Spotify account on Google Home devices

PlanFree/PremiumCountryAustraliaDeviceGoogle Home Nest Hub/MiniOperating System My Question or Issue We have multiple google home devices in our house, 4 users, each with their own Spotify account and Google Home account added to the household. 1 acc...

  • Casual Listener
  •   Plan Free/Premium Country Australia Device Google Home Nest Hub/Mini Operating System   My Question or Issue   We have multiple google home devices in our house, 4 users, ...
  • userexe
  • Regular
  • 5555 Views
  • 11 replies
  • 1 likes
  • Account
    Free
  • 5555 Views
  • 11 replies
  • 1 likes

Notification Banner asking for a profile update to prevent data loss is gone and I can't find it

PlanPremiumCountry DeviceSamsung S9Operating SystemAndroid 10, One UI 2.5 My Question or Issue Hello guys, I have just started Spotify and there was a notification banner at the top saying something along the lines "Update your profile to prevent los...

  • Roadie
  • Plan Premium Country   Device Samsung S9 Operating System Android 10, One UI 2.5   My Question or Issue   Hello guys, I have just started Spotify and there was a notificatio...
  • Maxim
  • Spotify Star
  • 945 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 945 Views
  • 1 replies
  • 0 likes

Solved!! Email announcing end to plan despite paying by direct debit

Hello! I listen to Spotify via a Premium Individual Plan and a Samsung A22. I did have 3 months' free subscription via a gift card from my daughter that I added to my existing plan some time ago. However, that ran out months ago and I have been payin...

  • Casual Listener
  • Hello! I listen to Spotify via a Premium Individual Plan and a Samsung A22. I did have 3 months' free subscription via a gift card from my daughter that I added to my existing plan some time ago. How...
  • MartinRoberts
  • Casual Listener
  • 198 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 198 Views
  • 2 replies
  • 0 likes

Email changed / Account hacked

Please can you help - my account appears to have been hacked.I received an email telling me that my account address has changed. I tried to connect from my usual devices, without success. I tried to reset my account password, it didn't work.Please te...

  • Visitor
  • Please can you help - my account appears to have been hacked. I received an email telling me that my account address has changed. I tried to connect from my usual devices, without success. I tried t...
  • purplepotatoes
  • Casual Listener
  • 919 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 919 Views
  • 2 replies
  • 0 likes

Superuser Contribution Streaming the same music on multiple devices simultaneously

This has been discussed before but I want to add my voice to the ability for Premium users to be able to stream the same music simultaneously in several rooms. Even if you charge a little extra for that capability. I have Spotify on my PC (Windows 7)...

  • Casual Listener
  • This has been discussed before but I want to add my voice to the ability for Premium users to be able to stream the same music simultaneously in several rooms. Even if you charge a little extra for t...
  • anatech
  • Casual Listener
  • 4083 Views
  • 11 replies
  • 25 likes
  • Premium
  • 4083 Views
  • 11 replies
  • 25 likes

Spotify Ad Studio

My Question or IssueHello. I have created a new account on Spotify Ad Studio, but it doesn't let me add some accounts as viewers or contributors. Is it because those accounts are newly created? It says "no matches found".

  • Newbie
  • My Question or Issue Hello. I have created a new account on Spotify Ad Studio, but it doesn't let me add some accounts as viewers or contributors. Is it because those accounts are newly created? It ...
  • Maxim
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
  • 140 Views
  • 1 replies
  • 0 likes

Solved!! Can't add another login method

PlanPremium I use Facebook as my only sign in method, but I want to change it. Unfortunately, I can't add any other login methods, like a password or something else. Every time I try to set it up, I get a message saying "Something went wrong. Please ...

  • Newbie
  • Plan Premium   I use Facebook as my only sign in method, but I want to change it. Unfortunately, I can't add any other login methods, like a password or something else. Every time I try to se...
  • Maxim
  • Spotify Star
  • 593 Views
  • 1 replies
  • 1 likes
  • Account
  • 593 Views
  • 1 replies
  • 1 likes

What happens to the user's data when removed from Duo

PlanPremium DUO My Question or Issue:If I remove the other user from my Duo Subscription, what happens to their saves songs, playlists etc.?

  • Newbie
  • Plan Premium DUO   My Question or Issue: If I remove the other user from my Duo Subscription, what happens to their saves songs, playlists etc.?
  • Maxim
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 150 Views
  • 1 replies
  • 0 likes

plan changed to Individual automatically after gift card

PlanPremiumCountrySpainMy Question or IssueHi,I am a user of a Family plan, and got a 60€ gift card to pay for the service. When the renovation date arrived, the plan automatically changed from Family plan to Individual. This was without warning of a...

  • Casual Listener
  • Plan Premium Country Spain My Question or Issue Hi, I am a user of a Family plan, and got a 60€ gift card to pay for the service. When the renovation date arrived, the plan automatically change...
  • backupsocial
  • Casual Listener
  • 147 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 147 Views
  • 1 replies
  • 0 likes

Superuser Contribution Подвійне зняття коштів з карти за преміум підписку

Пройшло автоматичне списання коштів за індивідуальну підписку, але коли зайшов до акаунту мені писало що потрібно відновити підписку, я відновив але дуо

  • Visitor
  • Пройшло автоматичне списання коштів за індивідуальну підписку, але коли зайшов до акаунту мені писало що потрібно відновити підписку, я відновив але дуо
  • Yordan
  • Moderator
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

i clicked the wrong birthday info and now i can't click it to change it.

i was typing my birthday and accidentally clicked the wrong one and then i went on spotify website to change it but i can't click it. My birthmonth supposed to be november but i clicked october. How can i change it?

  • Casual Listener
  • i was typing my birthday and accidentally clicked the wrong one and then i went on spotify website to change it but i can't click it. My birthmonth supposed to be november but i clicked october. How ...
  • Maxim
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes