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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1077800 Views
  • 118 replies
  • 104 likes
  • Account
  • 1077800 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49545 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49545 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1145747 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1145747 Views
  • 4840 replies
  • 118 likes

Solved!!Superuser Contribution How to find people on facebook if i added them in spotify but have no other way to contact them?

back in 2015, Spotify had a chat system and we used to message each other there. this friend didn't have a phone back then but we didn't have urgency to really contact each other on the internet since we met everyday, well, i moved to another city bu...

  • Casual Listener
  • back in 2015, Spotify had a chat system and we used to message each other there. this friend didn't have a phone back then but we didn't have urgency to really contact each other on the internet sinc...
  • payrim
  • Casual Listener
  • 336 Views
  • 2 replies
  • 0 likes
  • Account
  • 336 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Account followers - followers and following tab

PlanPremiumCountryDenmark Operating SystemWindows 10 My Question or IssueAfter the new update, the followers and following tab has been changed. I'm not able to see my followers, if I follow them back - the follow button is gone from ones account, an...

  • Visitor
  • Plan Premium Country Denmark   Operating System Windows 10   My Question or Issue After the new update, the followers and following tab has been changed. I'm not able to see my fol...
  • Eni
  • Moderator
  • 431 Views
  • 1 replies
  • 0 likes
  • Account
  • 431 Views
  • 1 replies
  • 0 likes

Solved!! Changing my current email address to my previous email

PlanPremium FamilyCountryCanada Device(iPhone 12 Pro Max, MacBook Air 2019)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had two account before,Free Spotify (with email address 1.0)Premium Family (with email address 2....

  • Newbie
  • Plan Premium Family Country Canada   Device (iPhone 12 Pro Max, MacBook Air 2019) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I had two a...
  • syatestc
  • Casual Listener
  • 521 Views
  • 6 replies
  • 0 likes
  • Account
  • 521 Views
  • 6 replies
  • 0 likes

WARNING - Password Change

On May 10, 2021, I received a message in the app telling me that I needed to verify my email address, since it was an in-app message I thought that it was safe to do, so I did it. Well when I went to go listen to music in the app on May 11, 2021, I r...

  • Visitor
  • On May 10, 2021, I received a message in the app telling me that I needed to verify my email address, since it was an in-app message I thought that it was safe to do, so I did it. Well when I went to...
  • RB70
  • Visitor
  • 321 Views
  • 1 replies
  • 1 likes
  • App & Features
  • 321 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't create a new account on web page

Plan PremiumCountryItaly DevicePCOperating SystemWindows 10/Chrome My Question or IssueI was trying to create an account on Chrome/Mozilla on Windows 10, I fill up everything but once you hit subscribe, it goes back to a vanilla empty registration pa...

  • Regular
  • Plan  Premium Country Italy  Device PC Operating System Windows 10/Chrome   My Question or Issue I was trying to create an account on Chrome/Mozilla on Windows 10, I fill up ...
  • CarlosE
  • Moderator
  • 425 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 425 Views
  • 3 replies
  • 0 likes

Pago de dos cuentas

Hola buenas, resulta que llevo unos 3 meses viendo que mi trajeta paga dos cuentas de spotify yo actualmente tengo el plan universitario pero se me a cobrado el plan universitario y el plan primium individual, yo solo e contratado el universitario. Y...

  • Visitor
  • Hola buenas, resulta que llevo unos 3 meses viendo que mi trajeta paga dos cuentas de spotify yo actualmente tengo el plan universitario pero se me a cobrado el plan universitario y el plan primium i...
  • Billy-J
  • Spotify Star
  • 303 Views
  • 1 replies
  • 0 likes
  • Account
  • 303 Views
  • 1 replies
  • 0 likes

Old, email, not, in, use, cannot, verify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI set up Spotify years ago with an old email I no longer use. I have tried updating it to my ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I set ...
  • Billy-J
  • Spotify Star
  • 402 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 402 Views
  • 1 replies
  • 0 likes

Superuser Contribution Will Spotify ever support unlinking Facebook from an account created with Facebook?

Hi, I am just wondering if Spotify ever plans on supporting unlinking Facebook from an account created with Facebook? Or if there is a concrete reason why this isn't possible. I am a technical person, and I can't think of any technical reason this wo...

  • Visitor
  • Hi,   I am just wondering if Spotify ever plans on supporting unlinking Facebook from an account created with Facebook? Or if there is a concrete reason why this isn't possible. I am a technic...
  • Mario
  • Moderator
  • 501 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 501 Views
  • 1 replies
  • 0 likes

Solved!! Share Premium Duo together with my child who lives with my separated ex partner

Can I share a Premium Duo account together with my child who lives with my separated ex partner? Though my child is frequently with me and has their own key to my flat, it's not their official home address.Country: GermanyOS: both Android

  • Casual Listener
  • Can I share a Premium Duo account together with my child who lives with my separated ex partner? Though my child is frequently with me and has their own key to my flat, it's not their official home a...
  • Billy-J
  • Spotify Star
  • 524 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 524 Views
  • 3 replies
  • 0 likes

Account Email Change

PlanPremiumCountryThe NetherlandsDeviceiPhone X, PCOperating SystemiOS 14, Windows 10 My Question or IssueToday I got an message in the app to re-verify my email address. I discovered that my account was connected to my old email address so I want to...

  • Newbie
  • Plan Premium Country The Netherlands Device iPhone X, PC Operating System iOS 14, Windows 10   My Question or Issue Today I got an message in the app to re-verify my email address. I d...
  • Billy-J
  • Spotify Star
  • 315 Views
  • 1 replies
  • 0 likes
  • Account
  • 315 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] Graphical Glitches, Performance issues & Widescreen troubles after new update

PlanPremiumCountryCzech RepublicDeviceDesktopOperating SystemWindows 10 My Question or IssueAfter the new update I've started experiencing frequent graphical glitches in the app, doesn't matter if the window is minimized, maximized, half the screen o...

  • Regular
  • Plan Premium Country Czech Republic Device Desktop Operating System Windows 10   My Question or Issue After the new update I've started experiencing frequent graphical glitches in the ...
  • Mihail
  • Spotify Legend
  • 273 Views
  • 1 replies
  • 1 likes
  • Other
    Premium
  • 273 Views
  • 1 replies
  • 1 likes

Superuser Contribution Problem with linking PlayStation and Spotify accounts

PlanFreeCountryRussiaDevicePlayStation 4Operating SystemPlayStation 4, Android (Mobile phone), Windows(PC) My Question or IssueHello, I have a problem linking my Spotify account with my PlayStation account. When I connect my PS4 account, I get an err...

  • Visitor
  • Plan Free Country Russia Device PlayStation 4 Operating System PlayStation 4, Android (Mobile phone), Windows(PC)   My Question or Issue Hello, I have a problem linking my Spotify acco...
  • Ivan
  • Spotify Legend
  • 304 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 304 Views
  • 1 replies
  • 0 likes

Payment collection didn't work, now account is back to free mode

PlanFree/PremiumCountryNetherlandsDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a spotify premium family account, but the latest payment collection from my ...

  • Visitor
  • Plan Free/Premium Country Netherlands Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I ...
  • Billy-J
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unlink Samsung account from Deleted Spotify Account

PlanPremiumCountryMaldives Device(Samsung Galaxy Note20 Ultra)Operating System(Android) My Question or IssueBefore my country had access to premium, I used a 3rd party website to make a Spotify Premium account. Currently I have a new account with pre...

  • Visitor
  • Plan Premium Country Maldives   Device (Samsung Galaxy Note20 Ultra) Operating System (Android)   My Question or Issue Before my country had access to premium, I used a 3rd party...
  • Eni
  • Moderator
  • 896 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 896 Views
  • 1 replies
  • 0 likes

Superuser Contribution Verified artist — how long via CD baby?

hi — my release went live May 1 via CD baby. It is not showing that I am a “verified artist“ yet. Does this take a few days, or is there something I need to do? Sorry if this is a repeat question — I tried to submit this earlier, but it said that the...

  • Regular
  • hi — my release went live May 1 via CD baby. It is not showing that I am a “verified artist“ yet. Does this take a few days, or is there something I need to do? Sorry if this is a repeat question — I...
  • Alex
  • Moderator
  • 307 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 307 Views
  • 2 replies
  • 0 likes

Options to become completely invisible

I know there is the private session option but if you log out and log in back the private session isn't on anymore, so I think it would be great if there was an option in settings that just allowed you to turn off sharing of your listening activity. ...

  • Visitor
  • I know there is the private session option but if you log out and log in back the private session isn't on anymore, so I think it would be great if there was an option in settings that just allowed y...
  • MattSuda
  • Spotify Star
  • 341 Views
  • 1 replies
  • 0 likes
  • 341 Views
  • 1 replies
  • 0 likes

Solved!! Cancel family and change one member to student

I have a premium family membership, was 4 of us, then 2, now my daughter is moving out to uni.How do I cancel Family but keep my account and playlist free - but my daughter's convert to student premium and keep her playlist?Any help appreciated.

  • Newbie
  • I have a premium family membership, was 4 of us, then 2, now my daughter is moving out to uni. How do I cancel Family but keep my account and playlist free - but my daughter's convert to student pre...
  • kb6fqv-3ru_0u
  • Newbie
  • 353 Views
  • 2 replies
  • 0 likes
  • Account
  • 353 Views
  • 2 replies
  • 0 likes

Superuser Contribution Artist double found. How to deal with that?

Hey,I found out, that there is another "Basicnoise" artist profile on Spotify with only tracks of mine. (So in fact it is just a double with some of my tracks linked to it instead of my main profile.) I already contacted Spotify regarding this issue ...

  • Newbie
  • Hey, I found out, that there is another "Basicnoise" artist profile on Spotify with only tracks of mine. (So in fact it is just a double with some of my tracks linked to it instead of my main profil...
  • Novy
  • Moderator
  • 241 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 241 Views
  • 1 replies
  • 0 likes

Change from premium to free problem

I have cancelled my premium account. Now when I go to use Spotify I get a black square with 3 white pulsing dots which need cancelling before I can continue but I cannot do this. Please can you tell me how I can cancel this black square in order to c...

  • Visitor
  • I have cancelled my premium account. Now when I go to use Spotify I get a black square with 3 white pulsing dots which need cancelling before I can continue but I cannot do this. Please can you tell ...
  • Billy-J
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes