Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • jacobburgo
  • Newbie
  • 305726 Views
  • 870 replies
  • 98 likes
  • Account
  • 305726 Views
  • 870 replies
  • 98 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1140020 Views
  • 119 replies
  • 107 likes
  • Account
  • 1140020 Views
  • 119 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 81114 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 81114 Views
  • 64 replies
  • 9 likes

Christmas Gift

How do I give Spotify as a Christmas gift?

  • Casual Listener
  • How do I give Spotify as a Christmas gift?
  • Peter__
  • Community Legend
  • 1482 Views
  • 6 replies
  • 0 likes
  • 1482 Views
  • 6 replies
  • 0 likes

Deleted Email Account

Hi Guys I recently deleted the email account associated with my account, i've been logging in with Facebook for ages and hadn't realised Spotify still had this old email associated. when I try and change it I hit two stumbling blocks. 1. I've forgott...

  • Visitor
  • Hi Guys   I recently deleted the email account associated with my account, i've been logging in with Facebook for ages and hadn't realised Spotify still had this old email associated. when I...
  • Peter__
  • Community Legend
  • 3214 Views
  • 1 replies
  • 1 likes
  • 3214 Views
  • 1 replies
  • 1 likes

Charged TWICE for Premium, and it's not working on my phone!

I cancelled Premium yesterday because I wasn't sure if I had money coming in. Money came in, so I upgraded from Free to Premium this morning. I was charged TWICE. But the whole reason I spent money on Premium was for the mobile features, and the mobi...

  • Casual Listener
  • I cancelled Premium yesterday because I wasn't sure if I had money coming in. Money came in, so I upgraded from Free to Premium this morning. I was charged TWICE.   But the whole reason I sp...
  • Peter__
  • Community Legend
  • 309 Views
  • 2 replies
  • 0 likes
  • 309 Views
  • 2 replies
  • 0 likes

Spotify unlimited in Hungary

Hello! I had my spotify account created when I was living in Finland. Now I have moved to Hungary for 6 months and my account isn't working. If I would buy spotify unlimited, would it work then?

  • Newbie
  • Hello!   I had my spotify account created when I was living in Finland. Now I have moved to Hungary for 6 months and my account isn't working. If I would buy spotify unlimited, wou...
  • megahusi
  • Newbie
  • 2544 Views
  • 2 replies
  • 0 likes
  • 2544 Views
  • 2 replies
  • 0 likes

Solved!! Me han cobrado prueba spotify

Acabo de hacer suscripción de spotify premium donde se supone que el primer mes es gratuito, pues me lo han cobrado, alguien más le ha pasado?

  • Newbie
  • Acabo de hacer suscripción de spotify premium donde se supone que el primer mes es gratuito, pues me lo han cobrado, alguien más le ha pasado?
  • Patricia
  • Spotify Legend
  • 743 Views
  • 1 replies
  • 0 likes
  • 743 Views
  • 1 replies
  • 0 likes

want to buy spotify

hello, i would like to buy spotify premium, but the problem is that i don't have a master/visa card and i also don't have paypal. what could i do to buy spotify premium

  • Casual Listener
  • hello,   i would like to buy spotify premium, but the problem is that i don't have a master/visa card and i also don't have paypal. what could i do to buy spotify premium  
  • Sam
  • Spotify
  • 229 Views
  • 3 replies
  • 0 likes
  • 229 Views
  • 3 replies
  • 0 likes

Delete my account!!

I need to delete my account its so annyonying getting emails from this and i dont like it Im done wit my free trial and idont want tha account anymore Plzz help

  • Newbie
  • I need to delete my account its so annyonying getting emails from this and i dont like it Im done wit my free trial and idont want tha account anymore Plzz help
  • Peter__
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Missing reciept

Something went wrong with my email account so my receipt never showed up.I have now changed my email but how can i get them to send it again?

  • Newbie
  • Something went wrong with my email account so my receipt never showed up. I have now changed my email but how can i get them to send it again?
  • Peter__
  • Community Legend
  • 288 Views
  • 6 replies
  • 0 likes
  • 288 Views
  • 6 replies
  • 0 likes

Solved!! Spotify Premium stopped working on my iPhone

I have a Spotify Premium account, it's worked great on my Desktop and iPhone for ages, but today it's suddenly stopped working on my iPhone and tells me I have 48 hours left of my free trial. I have tried logging off both Desktop and iPhone and loggi...

  • Casual Listener
  • I have a Spotify Premium account, it's worked great on my Desktop and iPhone for ages, but today it's suddenly stopped working on my iPhone and tells me I have 48 hours left of my free trial. I h...
  • thejoycey
  • Casual Listener
  • 619 Views
  • 4 replies
  • 0 likes
  • 619 Views
  • 4 replies
  • 0 likes

Triple charged

I recently subscribed to spotify premium, but ive been charged the amount three times! is there any way of refunding this please? thankyou

  • Newbie
  • I recently subscribed to spotify premium, but ive been charged the amount three times! is there any way of refunding this please? thankyou 
  • Peter__
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Need help porting account over!

Hey, I had made an original account with facebook. And, I'm trying to delete my facebook, so I made this new account here, and was hoping I could get all of my playlists/tracks/radio stuff ported over to this one. I sent something to the contact link...

  • Casual Listener
  • Hey, I had made an original account with facebook. And, I'm trying to delete my facebook, so I made this new account here, and was hoping I could get all of my playlists/tracks/radio stuff porte...
  • etmcgrew
  • Casual Listener
  • 240 Views
  • 3 replies
  • 0 likes
  • 240 Views
  • 3 replies
  • 0 likes

Excessive emails - WHO thought this was a good idea?

I signed up to the forums yesterday for the logitech contest, and have started receiving - by default - dozens of emails a day. When my phone started blowing up I went in and changed my profile to not receive email notifications for posts I am follow...

  • Casual Listener
  • I signed up to the forums yesterday for the logitech contest, and have started receiving - by default - dozens of emails a day. When my phone started blowing up I went in and changed my profile to no...
  • Peter__
  • Community Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Stupid tags changing all the time!

I reported wrong tags for this album http://open.spotify.com/album/36mCliDQawft9a13RdTyWu, but its tags change all the time to this http://open.spotify.com/album/7w19PFbxAjwZ7UVNp9z0uT. I mean "Artist FEAT. someone" format is STUPID, fix it and keep ...

  • Roadie
  • I reported wrong tags for this album http://open.spotify.com/album/36mCliDQawft9a13RdTyWu, but its tags change all the time to this http://open.spotify.com/album/7w19PFbxAjwZ7UVNp9z0uT. I m...
  • 140 Views
  • 0 replies
  • 0 likes
  • 140 Views
  • 0 replies
  • 0 likes

delete my account!!!

hi, i tried to delete my account and its not working. i got it through facebook and now have the premium but i dont want my facebook amymore. please help!!!!

  • Newbie
  • hi, i tried to delete my account and its not working. i got it through facebook and now have the premium but i dont want my facebook amymore. please help!!!!
  • Peter__
  • Community Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

So i got charged twice for my subscription.

I got charged twice this month for some reason.

  • Regular
  • I got charged twice this month for some reason.
  • Peter__
  • Community Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Premium user wrong facebook account

I have signed up and paid for premium subscription but I was signed into the wrong facebook account at the time. Is there a way I can change this? I want to have premium on the other account?

  • Casual Listener
  • I have signed up and paid for premium subscription but I was signed into the wrong facebook account at the time. Is there a way I can change this? I want to have premium on the other account?
  • Peter__
  • Community Legend
  • 162 Views
  • 4 replies
  • 0 likes
  • 162 Views
  • 4 replies
  • 0 likes

Problems with PREMIUM ACCOUNT

Hi, yesterday I re-subscribed to Premium accounts, but today I keep receiving advertisements. Could anyone check that please? Best, Aitor

  • Regular
  • Hi, yesterday I re-subscribed to Premium accounts, but today I keep receiving advertisements. Could anyone check that please?   Best,   Aitor
  • Peter__
  • Community Legend
  • 148 Views
  • 3 replies
  • 0 likes
  • 148 Views
  • 3 replies
  • 0 likes

Some starred tracks disappeared

Hey, I don't understand, but some tracks from my starred song list are disappeared for unknown reasons.I thinks it's about author rights or re-edit of the album on Spotify platforn. But I can't find disappeared tune manually : please, how do I procee...

  • Casual Listener
  • Hey,   I don't understand, but some tracks from my starred song list are disappeared for unknown reasons. I thinks it's about author rights or re-edit of the album on Spotify platforn. ...
  • founiouk
  • Casual Listener
  • 155 Views
  • 2 replies
  • 0 likes
  • 155 Views
  • 2 replies
  • 0 likes

Servers too often offline and so few allowed devices

Hi guys, Little message to tell you how I'm not really happy about spotify by now. I have a premium account, which worked fine until now. But by now the spotify servers get slower and slower. This is not cool, but OK, I can understand you're probably...

  • Regular
  • Hi guys,   Little message to tell you how I'm not really happy about spotify by now. I have a premium account, which worked fine until now.   But by now the spotify servers get sl...
  • HeinrichD10
  • Newbie
  • 215 Views
  • 2 replies
  • 0 likes
  • 215 Views
  • 2 replies
  • 0 likes

Spotify Unlimited Fail

Hello today it seems like i bought Spotify unlimited. I clicked on spotify unlimited to see what specs it had. But then suddenly I paid 50 Dkk for it. I ain't using spotify unlimited, Actually I can't use it at all. I would see if you still could lis...

  • Newbie
  • Hello today it seems like i bought Spotify unlimited. I clicked on spotify unlimited to see what specs it had. But then suddenly I paid 50 Dkk for it. I ain't using spotify unlimited, Actually I can'...
  • Peter__
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes