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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • chukos
  • Newbie
  • 167106 Views
  • 180 replies
  • 13 likes
  • Account
    Free
  • 167106 Views
  • 180 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Music Fan
  • 11261 Views
  • 6 replies
  • 11 likes
  • Security
  • 11261 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 514413 Views
  • 986 replies
  • 112 likes
  • Account
  • 514413 Views
  • 986 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125772 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125772 Views
  • 74 replies
  • 12 likes

Miksi ei biisi löydy ?

Moron. No koetin hakea sitä "Kuutamosonaattia" mutta ei löydy, saatana. Kyllä minun mielestä pitäs tuon hakukoneen tajuta jo tuosta (ks. yllä), että mitä biisiä haetaan ilman, että naputellaan hakukenttään eksakti nimi, mikä se nyt liekään tässä tapa...

  • Newbie
  • Moron.   No koetin hakea sitä "Kuutamosonaattia" mutta ei löydy, saatana.   Kyllä minun mielestä pitäs tuon hakukoneen tajuta jo tuosta (ks. yllä), että mitä biisiä haetaan ilman, että ...
  • 167 Views
  • 0 replies
  • 0 likes
  • 167 Views
  • 0 replies
  • 0 likes

Spotify tied to a "Facebook Page"

I signed up for spotify logged in as a facebook page (not a personal account). This is what I want to do, have the account tied to the page, to update people with what I'm listening to. But All of the account info is just numbers (1273455047) and I'd...

  • Visitor
  • I signed up for spotify logged in as a facebook page (not a personal account). This is what I want to do, have the account tied to the page, to update people with what I'm listening to. But All of th...
  • Peter__
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

I want the customer service RIGHT NOW.

I cancelled my 30 day premium trial TEN MINUTES after I got it, and since then ive been charged twice over the past 2 months for a product I cancelled. There is no number, I dont want to wait for an email. I am pissed.

  • Newbie
  • I cancelled my 30 day premium trial TEN MINUTES after I got it, and since then ive been charged twice over the past 2 months for a product I cancelled. There is no number, I dont want to wait for an ...
  • Peter__
  • Community Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Spotify all of a sudden wont let me log in on my blackberry?

so i have had it on my blackberry the free version for around 5 days and it has all of a sudden stopped letting me log in saying hat i can only use it if i am a premium user? i have reinstalled it multiple time u=but it wont work!! how do i get it to...

  • Newbie
  • so i have had it on my blackberry the free version for around 5 days and it has all of a sudden stopped letting me log in saying hat i can only use it if i am a premium user? i have reinstalled it mu...
  • Peter__
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

missing playlists

I recently logged on to my spotify premium account on my computer while offline and all my playlists were gone. It wasn't just the tracks but the actual titles of the playlists themselves. I had at least ten playlists and now apparently have none.

  • Casual Listener
  • I recently logged on to my spotify premium account on my computer while offline and all my playlists were gone. It wasn't just the tracks but the actual titles of the playlists themselves. I had at l...
  • Peter__
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

my account is showing as my wifrs facebook account

Hi when i log in to my spotify account using my spotify account detwils it is showing all my wifes facebook details????

  • Newbie
  • Hi when i log in to my spotify account using my spotify account detwils it is showing all my wifes facebook details????
  • garrrkelleher
  • Roadie
  • 461 Views
  • 6 replies
  • 0 likes
  • 461 Views
  • 6 replies
  • 0 likes

notification and account fiasco

so i hadnt been able to receive notifications at all, ever. pointing it out here got minimal reply so i hit up @SpotifyCares yesterday. Got a few responses, was told it was being looked into....then silence. next day (today) im back onto them, was to...

  • Regular
  • so i hadnt been able to receive notifications at all, ever. pointing it out here got minimal reply so i hit up @SpotifyCares yesterday. Got a few responses, was told it was being looked into....then ...
  • David
  • Spotify Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Mobile device went offline, was given bad advice and now.....

I was told to uninstall and reinstall Spotify from my phone and then resync to my computer. Well, now when I try to reinstall Spotify it tells me I have to have a premium subscription to use it...when its a free app from my download store? I am on a ...

  • Newbie
  • I was told to uninstall and reinstall Spotify from my phone and then resync to my computer.  Well, now when I try to reinstall Spotify it tells me I have to have a premium subscription to use it...
  • Stupify
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

I can`t login on my computer

Hello everything worked well, but now I can´t , When I try to open spotify on my computer the window appears but I can´t type my username or password.What can I do? Thanks for help

  • Newbie
  • Hello      everything worked well, but now I can´t ,   When I try to open spotify on my computer the window appears but I can´t type my username or password. What can I...
  • Sam
  • Spotify
  • 835 Views
  • 1 replies
  • 0 likes
  • 835 Views
  • 1 replies
  • 0 likes

Solved!! Disconnected from Facebook, Playlists are gone

i had originally posted this under Web Player Help, but realized it's probably more appropriate here. thank you. My spotify publishing on Facebook was acting funky, so i thought I would disconnect Spotify from Facebook and then reconnect and maybe th...

  • Visitor
  • i had originally posted this under Web Player Help, but realized it's probably more appropriate here. thank you.   My spotify publishing on Facebook was acting funky, so i thought I would disc...
  • user-removed
  • Not applicable
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Where's my free trial?

I just signed up for premium hoping for a 30 day trial and it stated that 9.99 would be taken from my account 28-3-13 which is tomorrow! Why is this? Is this a mistake?

  • Newbie
  • I just signed up for premium hoping for a 30 day trial and it stated that 9.99 would be taken from my account 28-3-13 which is tomorrow! Why is this? Is this a mistake?
  • IainBr
  • Newbie
  • 287 Views
  • 2 replies
  • 0 likes
  • 287 Views
  • 2 replies
  • 0 likes

Can't reconnect my NUS card after resubscribing to premium after payment problems

HiI am spotify premium user and I have a NUS card so I pay the discounted £5 a month price for Premium.On Tuesday I had to resubscribe to spotify premium as there was a problem with my payment the day before and my membership was cancelled. I resubsc...

  • Casual Listener
  • Hi I am spotify premium user and I have a NUS card so I pay the discounted £5 a month price for Premium. On Tuesday I  had to resubscribe to spotify premium as there was a problem with my paym...
  • Peter__
  • Community Legend
  • 674 Views
  • 4 replies
  • 0 likes
  • 674 Views
  • 4 replies
  • 0 likes

Solved!! Quality levels with different subscription levels

I was curious to find out, what are the different streaming qualities that are associated with each of the account levels? I found this:http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/HQ-Stream/m-p/218876/highlight/true#M20958Which makes i...

  • Newbie
  • I was curious to find out, what are the different streaming qualities that are associated with each of the account levels?   I found this: http://community.spotify.com/t5/Help-Desktop-Linux-M...
  • Stupify
  • Community Legend
  • 1156 Views
  • 2 replies
  • 0 likes
  • 1156 Views
  • 2 replies
  • 0 likes

Connect to Facebook

Hi,after pressing menualy enable facebook i have recived the message :Sorry there has been a temporary error, please try again later.Anyone else have this problem?Thanks!

  • Newbie
  • Hi, after pressing menualy enable facebook i have recived the message : Sorry there has been a temporary error, please try again later. Anyone else have this problem? Thanks!
  • 165 Views
  • 0 replies
  • 0 likes
  • 165 Views
  • 0 replies
  • 0 likes

advertisements

I signed up today for basic Spotify, and have been billed. Why am I still hearing advertisements? I'm paying so I don't have to listen to them.

  • Newbie
  • I signed up today for basic Spotify, and have been billed. Why am I still hearing advertisements? I'm paying so I don't have to listen to them.
  • Peter__
  • Community Legend
  • 279 Views
  • 1 replies
  • 1 likes
  • 279 Views
  • 1 replies
  • 1 likes

Solved!! Registeration and account problem

I tried to register new spotify account without facebook. First there was everything okay in registeration form.Then i clicked "sign up" -button it gave me error in my username section. "ooops.. something went wrong" or something like that.Username w...

  • Casual Listener
  • I tried to register new spotify account without facebook. First there was everything okay in registeration form. Then i clicked "sign up" -button it gave me error in my username section. "ooops.. so...
  • Richard
  • Community Legend
  • 1137 Views
  • 4 replies
  • 0 likes
  • 1137 Views
  • 4 replies
  • 0 likes

cannot get a new account

I tried to help my buddy at work setup a new spotify account and every name we chose to register with said it was taken. I know some of the combinations we used cannot be used by anyone. No matter what we picked it said taken, even when we used combi...

  • Casual Listener
  • I tried to help my buddy at work setup a new spotify account and every name we chose to register with said it was taken.  I know some of the combinations we used cannot be used by anyone.  ...
  • Stupify
  • Community Legend
  • 880 Views
  • 7 replies
  • 0 likes
  • 880 Views
  • 7 replies
  • 0 likes

Connect the same Facebok account to another Spotify account

I had another account connected to Facebook, but it seems that did not work, did not show anything on Facebook. Then I created another account, but I can not connect to Facebook, it must be because the former is still connected. I ask that fix my old...

  • Newbie
  • I had another account connected to Facebook, but it seems that did not work, did not show anything on Facebook. Then I created another account, but I can not connect to Facebook, it must be because t...
  • Peter__
  • Community Legend
  • 588 Views
  • 1 replies
  • 0 likes
  • 588 Views
  • 1 replies
  • 0 likes

Profile Picture/Username Issues

My profile picture has stopped appearing consistently! I can always see my picture in the top right corner when using the desktop app, but not when I click to view my profile. My friends cannot see my profile picture from their devices, which was not...

  • Newbie
  • My profile picture has stopped appearing consistently!   I can always see my picture in the top right corner when using the desktop app, but not when I click to view my profile. My friends can...
  • Peter__
  • Community Legend
  • 395 Views
  • 4 replies
  • 0 likes
  • 395 Views
  • 4 replies
  • 0 likes

Cannot Access Account - ASAP Help

I cannot access my account now & i am a premium member. I deleted my FB & e-mail address that is tied to this account. Please assist.

  • Visitor
  • I cannot access my account now & i am a premium member. I deleted my FB & e-mail address that is tied to this account.   Please assist.
  • Peter__
  • Community Legend
  • 247 Views
  • 3 replies
  • 0 likes
  • 247 Views
  • 3 replies
  • 0 likes