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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • NohemíZavala
  • Casual Listener
  • 261601 Views
  • 507 replies
  • 33 likes
  • Account
    Free
  • 261601 Views
  • 507 replies
  • 33 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13014 Views
  • 6 replies
  • 11 likes
  • Security
  • 13014 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 528894 Views
  • 989 replies
  • 113 likes
  • Account
  • 528894 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128036 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128036 Views
  • 74 replies
  • 12 likes

The wrong facebook name and picture attached to my account

the name and profile picture are not my facebook but supposedly i'm now connected to mine I've literally tried everything: - i've disconnected and reconnected with facebook many times - i've uninstalled spotify and reinstalled it - i've logged onto t...

  • Casual Listener
  • the name and profile picture are not my facebook but supposedly i'm now connected to mine   I've literally tried everything:   - i've disconnected and reconnected with facebook many tim...
  • Taylor
  • Community Legend
  • 1261 Views
  • 1 replies
  • 0 likes
  • Account
    Facebook
  • 1261 Views
  • 1 replies
  • 0 likes

Solved!! Premium problems

I just got a premium account and the app says that I do not have premium. I am using an android phone. I tried the methods of logging in and out and also the uninstall reinstall. Noting is working and I am starting to get frustrated. Someone please h...

  • Casual Listener
  • I just got a premium account and the app says that I do not have premium. I am using an android phone. I tried the methods of logging in and out and also the uninstall reinstall. Noting is working an...
  • Taylor
  • Community Legend
  • 586 Views
  • 4 replies
  • 0 likes
  • 586 Views
  • 4 replies
  • 0 likes

Premium user but without premium access

I have just signed up for premium (first time) and received a receipt via email to confirm... Only my spotify apps don't recognise that I have upgraded to premium. So Im unable to stream music on either iPhone 4 or iPad. Have logged out/in, turned of...

  • Newbie
  • I have just signed up for premium (first time) and received a receipt via email to confirm... Only my spotify apps don't recognise that I have upgraded to premium. So Im unable to stream music on eit...
  • Taylor
  • Community Legend
  • 355 Views
  • 2 replies
  • 1 likes
  • 355 Views
  • 2 replies
  • 1 likes

Upgraded to Premium, Not Working

I upgraded to Premium today and, when I try to stream music, it tells me only Premium users can stream music. I am using an iPhone 4. Can someone help me with this?

  • Newbie
  • I upgraded to Premium today and, when I try to stream music, it tells me only Premium users can stream music. I am using an iPhone 4. Can someone help me with this?
  • Taylor
  • Community Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Upgrade to Premium

I just upgraded to premium. I even suscribed right away without using the frre trial month. However, the password I set for my devices is not working. Also, whenever I use it on my computer it keeps saying I haven't upgrade it. I don't have any of th...

  • Newbie
  • I just upgraded to premium. I even suscribed right away without using the frre trial month. However,  the password I set for my devices is not working. Also, whenever I use it on my computer it ...
  • Taylor
  • Community Legend
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Can someone help me

I can't seem to log onto my spotify on my mobile which is a nokia e63. I typed in my username & password and it keeps saying it's invalid, but i am able to log onto the spotify on my desktop no problem.

  • Regular
  • I can't seem to log onto my spotify on my mobile which is a nokia e63. I typed in my username & password and it keeps saying it's invalid, but i am able to log onto the spotify on my desktop no p...
  • user-removed
  • Not applicable
  • 508 Views
  • 6 replies
  • 0 likes
  • 508 Views
  • 6 replies
  • 0 likes

not receiving Soundrop

when I tried to play or check into Soundrop it said that it could not woork offline, can you fix this

  • Newbie
  • when I tried to play or check into Soundrop it said that it could not woork offline, can you fix this
  • sherlcok95
  • Newbie
  • 319 Views
  • 1 replies
  • 1 likes
  • 319 Views
  • 1 replies
  • 1 likes

Solved!! Spotify Unlimited

Hey guys, I got a small problem My 10 hour thing ran out so I bought unlimited, but my Spotify is not getting it. I logged out and logged in again, waited 5 mins, tried most of it. However, it still says I dont have any time left, but when I visit my...

  • Casual Listener
  • Hey guys, I got a small problem   My 10 hour thing ran out so I bought unlimited, but my Spotify is not getting it. I logged out and logged in again, waited 5 mins, tried most of it. However, ...
  • Taylor
  • Community Legend
  • 453 Views
  • 1 replies
  • 0 likes
  • 453 Views
  • 1 replies
  • 0 likes

Can't cancel

Keeps saying wrong password but its not wrong password.

  • Regular
  • Keeps saying wrong password but its not wrong password.
  • elitegamer21
  • Regular
  • 361 Views
  • 4 replies
  • 0 likes
  • 361 Views
  • 4 replies
  • 0 likes

Apps Finder in my iPhone

I have just subscribed to Spotify Premium and I can't see the Apps Finder nor my favorite apps in my iPhone

  • Casual Listener
  • I have just subscribed to Spotify Premium and I can't see the Apps Finder nor my favorite apps in my iPhone
  • Peter__
  • Community Legend
  • 830 Views
  • 3 replies
  • 0 likes
  • 830 Views
  • 3 replies
  • 0 likes

Solved!! Problem with Spotify on my Toshiba Laptop

Hello everyone, I'm a Spotify user form Spain, I bought on 2011 December my Toshiba laptop. I used Spotify since the first day without any kind of problem.I never had time limit on my account, I read Toshiba had an agreement with Spotify for his user...

  • Casual Listener
  • Hello everyone,   I'm a Spotify user form Spain, I bought on 2011 December my Toshiba laptop. I used Spotify since the first day without any kind of problem. I never had time limit on my acco...
  • Antonio_Rivera
  • Casual Listener
  • 1415 Views
  • 7 replies
  • 0 likes
  • 1415 Views
  • 7 replies
  • 0 likes

Song on starred list suddenly "not available"

Why is my song no longer available?! Especially when I am a premium customer and pay to have this program work and have music available?!

  • Newbie
  • Why is my song no longer available?!  Especially when I am a premium customer and pay to have this program work and have music available?!
  • Peter__
  • Community Legend
  • 420 Views
  • 1 replies
  • 0 likes
  • 420 Views
  • 1 replies
  • 0 likes

Don't remember password and email address doen't work anymore

So I don't remember my password anymore and my email address doesn't work anymore. How have i log in is I have log with facebook account. Bigger problem is that I have subscription what i need cancel because I'm student and now i'm not able to do it....

  • Casual Listener
  • So I don't remember my password anymore and my email address doesn't work anymore.  How have i log in is I have log with facebook account. Bigger problem is that I have subscription what i need ...
  • Peter__
  • Community Legend
  • 1109 Views
  • 3 replies
  • 0 likes
  • 1109 Views
  • 3 replies
  • 0 likes

Trouble resetting password

Hi, when I try to reset my password for my username it says my credntials match a facebbok log on and to log on through that. The trouble is i'm logging on to my work phone which is logged on to a work Facebook so it cant sync! Any ideas people pleas...

  • Newbie
  • Hi,    when I try to reset my password for my username it says my credntials match a facebbok log on and to log on through that. The trouble is i'm logging on to my work phone which is lo...
  • Peter__
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Accidental Spotify Premium purchase, please help!

Hey everyone! I had been talking to my dad about buying Spotify Premium to make music listening a bit more acessible. He was having issues with the subscriptions on his computer, so I started trying to look for ways to solve it, or just find a way to...

  • Casual Listener
  • Hey everyone!   I had been talking to my dad about buying Spotify Premium to make music listening a bit more acessible. He was having issues with the subscriptions on his computer, so I starte...
  • Taylor
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Unwanted double payment

Hello, A few days ago, I purchased Premium for 1 month and it charged me two times. I have 2 different receipts in my email with 2 different ordernumbers. I would like my $10 back please. I hope this will be resolved quickly. R. Trenning

  • Newbie
  • Hello,   A few days ago, I purchased Premium for 1 month and it charged me two times. I have 2 different receipts in my email with 2 different ordernumbers. I would like my $10 back please. I ...
  • Peter__
  • Community Legend
  • 229 Views
  • 2 replies
  • 0 likes
  • 229 Views
  • 2 replies
  • 0 likes

installed and unistalled in less than 40min

Installed the free option without errors or issues except allowing firewall passage.Win7 SP1won't play any radio or local music. Selecting play does nothing.not interested in lenghy help files, forum searches or other crap.I expect things to work wit...

  • Casual Listener
  • Installed the free option without errors or issues except allowing firewall passage. Win7 SP1 won't play any radio or local music.  Selecting play does nothing. not interested in lenghy help ...
  • Peter__
  • Community Legend
  • 237 Views
  • 2 replies
  • 0 likes
  • 237 Views
  • 2 replies
  • 0 likes

Reformatted Playlists

I had to reformat my computer, now when I re-installed Spotify all of my playlists are gone. I had this issue before and someone from Spotify re-activated my playlists. There are many, so I am hoping this can be done again?

  • Music Fan
  • I had to reformat my computer, now when I re-installed Spotify all of my playlists are gone. I had this issue before and someone from Spotify re-activated my playlists. There are many, so I am hoping...
  • Peter__
  • Community Legend
  • 259 Views
  • 2 replies
  • 0 likes
  • 259 Views
  • 2 replies
  • 0 likes

Subscription costs using a Mobile with Sonos

I would like to use my mobile as a remote contol to play Spotify tracks on my Sonus system. I don’t want to listen to Spotify on my mobile. Is this possible with Spotify Unlimited?

  • Newbie
  • I would like to use my mobile as a remote contol to play Spotify tracks on my Sonus system. I don’t want to listen to Spotify on my mobile. Is this possible with Spotify Unlimited?
  • Peter__
  • Community Legend
  • 418 Views
  • 2 replies
  • 0 likes
  • 418 Views
  • 2 replies
  • 0 likes

Cannot buy Spotify Unlimted

Hi there. I've recently obtained a new credit card, and after my spotify subscription ran out, I decided to change the card number and buy it again.Now, however, when I want to buy Spotify Unlimited I get to the "Choose Product" screen, I click "Conf...

  • Casual Listener
  • Hi there. I've recently obtained a new credit card, and after my spotify subscription ran out, I decided to change the card number and buy it again. Now, however, when I want to buy Spotify Unlimi...
  • Peter__
  • Community Legend
  • 396 Views
  • 2 replies
  • 0 likes
  • 396 Views
  • 2 replies
  • 0 likes