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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ooleebs1
  • Regular
  • 198180 Views
  • 720 replies
  • 63 likes
  • Account
  • 198180 Views
  • 720 replies
  • 63 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1102164 Views
  • 118 replies
  • 106 likes
  • Account
  • 1102164 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 55183 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 55183 Views
  • 58 replies
  • 8 likes

Solved!! Being Charged for Download .... Without downloading!

So I've been using spotify (this time around), for about 1/2 months I think. I listen to the top 100 song playlist most days and have it as offline on my mobile. Well i was charged two lots of £50 (£100) for two groups of 100 songs yesterday. I dont'...

  • Casual Listener
  • So I've been using spotify (this time around), for about 1/2 months I think. I listen to the top 100 song playlist most days and have it as offline on my mobile.   Well i was charged two l...
  • will311258
  • Casual Listener
  • 890 Views
  • 37 replies
  • 0 likes
  • 890 Views
  • 37 replies
  • 0 likes

Solved!! "!" beside downloaded track

I bought a bundle of 40 songs which is up today I have downloaded 39 tracks, so should still have 1 left BUT it staes I do not, but I do have one track in my downloaded playlist that has an exclimation mark beside it what does that mean? And if I did...

  • Music Fan
  • I bought a bundle of 40 songs which is up today   I have downloaded 39 tracks, so should still have 1 left   BUT it staes I do not, but I do have one track in my downloaded playli...
  • J-Basil
  • Casual Listener
  • 678 Views
  • 11 replies
  • 0 likes
  • 678 Views
  • 11 replies
  • 0 likes

Country change issue

Hi!I am from Spain and I just moved to Germany. I've been listening to Spotify for the last weeks without problems, but suddenly I got a message saying that my country does not match the one set in my profile, and it tells me to change it. Well, when...

  • Newbie
  • Hi! I am from Spain and I just moved to Germany. I've been listening to Spotify for the last weeks without problems, but suddenly I got a message saying that my country does not match the one set ...
  • Richard
  • Roadie
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Redeemed 15 downloads using a code, but no downloads showing up in account

I recently bought a £10 gift card and redeemed the code for 15 song downloads, but my account says I have no downloads. What can I do?

  • Casual Listener
  • I recently bought a £10 gift card and redeemed the code for 15 song downloads, but my account says I have no downloads. What can I do?
  • Richard
  • Roadie
  • 151 Views
  • 3 replies
  • 0 likes
  • 151 Views
  • 3 replies
  • 0 likes

Can't rename my playlists

I have the Spotify app on my iPhone with a premium account. But when I do playlists and I want to rename them: it doesn't work.

  • Casual Listener
  • I have the Spotify app on my iPhone with a premium account. But when I do playlists and I want to rename them: it doesn't work.
  • mstjazzy
  • Newbie
  • 2148 Views
  • 1 replies
  • 1 likes
  • 2148 Views
  • 1 replies
  • 1 likes

Multiple devices problem

Hi All I have a premium subscription and the following devices: iPhone 4S - used primarily with playlists synced for offline listening on the London underground dailyMac Book - used for streaming. Not a single playlist (have checked) is marked as "Av...

  • Regular
  • Hi All   I have a premium subscription and the following devices:   iPhone 4S - used primarily with playlists synced for offline listening on the London underground daily Mac Book - u...
  • MichaelTapp
  • Music Fan
  • 4246 Views
  • 10 replies
  • 0 likes
  • 4246 Views
  • 10 replies
  • 0 likes

Premium not working, duplicate account?

I upgraded to spotify premium about an hour ago, however both the mobile (iPhone) and desktop (mac) apps aren't recognizing my account as premium. I have tried logging out and reinstalling both applications as well as deleting plist and cache files. ...

  • Newbie
  • I upgraded to spotify premium about an hour ago, however both the mobile (iPhone) and desktop (mac) apps aren't recognizing my account as premium. I have tried logging out and reinstalling both appli...
  • 112 Views
  • 0 replies
  • 0 likes
  • 112 Views
  • 0 replies
  • 0 likes

Solved!! Got Unlimited but I'm still seeing ads

Hello. I've paid for Spotify Unlimited, but I'm still seeing ads. I've tried logging out and logging back in and it didn't help.

  • Casual Listener
  • Hello. I've paid for Spotify Unlimited, but I'm still seeing ads. I've tried logging out and logging back in and it didn't help.
  • user-removed
  • Not applicable
  • 477 Views
  • 3 replies
  • 0 likes
  • 477 Views
  • 3 replies
  • 0 likes

Won't upgrade to premium?

Hi, I paid for a 1 month subscription to spotify premium, but when I tried using the program or the iPhone app it was still the free version. What do I do?

  • Newbie
  • Hi, I paid for a 1 month subscription to spotify premium, but when I tried using the program or the iPhone app it was still the free version. What do I do?
  • virre-v
  • Newbie
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

FACEBOOK TROUBLES

My spotify account is linked to an incorrect facebook account (I have two). I deleted the account, but my spotify account is still linked. I have tried everything. How do I fix this?

  • Casual Listener
  • My spotify account is linked to an incorrect facebook account (I have two). I deleted the account, but my spotify account is still linked. I have tried everything. How do I fix this?
  • 115 Views
  • 0 replies
  • 0 likes
  • 115 Views
  • 0 replies
  • 0 likes

gift card

hello i loaded my accont with 40 downloads yesterday from a gift card but now icant find any downloads on my accont and the gifcard is invalid

  • Newbie
  • hello i loaded my accont with 40 downloads yesterday from a gift card but now icant find any downloads on my accont and the gifcard is invalid
  • 98 Views
  • 0 replies
  • 0 likes
  • 98 Views
  • 0 replies
  • 0 likes

Premium dosent work?

hello i just bought my self a 3 month premium. my account on spotify.com said it was 3 months reedemed. ( spelling ) But when i log in to spotify it dosent work. just says that i have to uppgrade? sorry for my english it isnt the best. i guess this i...

  • Casual Listener
  • hello i just bought my self a 3 month premium. my account on spotify.com said it was 3 months reedemed. ( spelling )  But when i log in to spotify it dosent work. just says that i have to uppg...
  • bulten91
  • Casual Listener
  • 99 Views
  • 2 replies
  • 0 likes
  • 99 Views
  • 2 replies
  • 0 likes

Premium subscription not recognized on iPhone App or Mac client.

I have an active premium subscription tied to my Facebook account, and this is reflected when I login to the Spotify website with my Facebook credentials. When I log into the Spotify iPhone app or Mac client, however, my premium subscription is not b...

  • Newbie
  • I have an active premium subscription tied to my Facebook account, and this is reflected when I login to the Spotify website with my Facebook credentials. When I log into the Spotify iPhone app or Ma...
  • 232 Views
  • 0 replies
  • 0 likes
  • 232 Views
  • 0 replies
  • 0 likes

premium???

I am paying for a premium account, but i can only login as a free user. What's wrong??

  • Newbie
  • I am paying for a premium account, but i can only login as a free user. What's wrong??
  • David
  • Spotify Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Redeem code doens't work

Hello, Today i put in a code from a physical giftcard from the Albert Heijn in Holland, i should be able to download 10 songs now. However i can't download a song without paying for it. I think i should be able to download 10 songs witout paying for ...

  • Casual Listener
  • Hello,   Today i put in a code from a physical giftcard from the Albert Heijn in Holland, i should be able to download 10 songs now. However i can't download a song without paying for it. I ...
  • Normal-User
  • Casual Listener
  • 278 Views
  • 4 replies
  • 1 likes
  • 278 Views
  • 4 replies
  • 1 likes

Problem with downloads - refund required

Hi, today I attempted to purchase this album from Spotify using download tokens. I downloaded the tokens, but was told that Spotify was unable to "get" the tracks, and to try again later. I instead checked iTunes store and managed to purchase the EP ...

  • Casual Listener
  • Hi, today I attempted to purchase this album from Spotify using download tokens. I downloaded the tokens, but was told that Spotify was unable to "get" the tracks, and to try again later. I inst...
  • Tom_Moreton
  • Casual Listener
  • 122 Views
  • 2 replies
  • 0 likes
  • 122 Views
  • 2 replies
  • 0 likes

cancelar suscripcion

Hola Soy un usuario asiduo a spotify con cuenta premium, el otro dia pero acidentalmente volvi a dar de alta el servicio premium ya mirando las diferencias entre unlimited y premium no se que hice pero se me activo automaticamente un mes premium. Nad...

  • Casual Listener
  • Hola   Soy un usuario asiduo a spotify con cuenta premium, el otro dia pero acidentalmente volvi a dar de alta el servicio premium ya mirando las diferencias entre unlimited y premium no se ...
  • jedek84
  • Casual Listener
  • 487 Views
  • 1 replies
  • 0 likes
  • 487 Views
  • 1 replies
  • 0 likes