Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
So I've been using spotify (this time around), for about 1/2 months I think. I listen to the top 100 song playlist most days and have it as offline on my mobile. Well i was charged two lots of £50 (£100) for two groups of 100 songs yesterday. I dont'...
I bought a bundle of 40 songs which is up today I have downloaded 39 tracks, so should still have 1 left BUT it staes I do not, but I do have one track in my downloaded playlist that has an exclimation mark beside it what does that mean? And if I did...
Hi!I am from Spain and I just moved to Germany. I've been listening to Spotify for the last weeks without problems, but suddenly I got a message saying that my country does not match the one set in my profile, and it tells me to change it. Well, when...
I cant change my country....
I recently bought a £10 gift card and redeemed the code for 15 song downloads, but my account says I have no downloads. What can I do?
I have the Spotify app on my iPhone with a premium account. But when I do playlists and I want to rename them: it doesn't work.
Hi All I have a premium subscription and the following devices: iPhone 4S - used primarily with playlists synced for offline listening on the London underground dailyMac Book - used for streaming. Not a single playlist (have checked) is marked as "Av...
I upgraded to spotify premium about an hour ago, however both the mobile (iPhone) and desktop (mac) apps aren't recognizing my account as premium. I have tried logging out and reinstalling both applications as well as deleting plist and cache files. ...
Hello. I've paid for Spotify Unlimited, but I'm still seeing ads. I've tried logging out and logging back in and it didn't help.
Hi, I paid for a 1 month subscription to spotify premium, but when I tried using the program or the iPhone app it was still the free version. What do I do?
My spotify account is linked to an incorrect facebook account (I have two). I deleted the account, but my spotify account is still linked. I have tried everything. How do I fix this?
hello i loaded my accont with 40 downloads yesterday from a gift card but now icant find any downloads on my accont and the gifcard is invalid
hello i just bought my self a 3 month premium. my account on spotify.com said it was 3 months reedemed. ( spelling ) But when i log in to spotify it dosent work. just says that i have to uppgrade? sorry for my english it isnt the best. i guess this i...
I have an active premium subscription tied to my Facebook account, and this is reflected when I login to the Spotify website with my Facebook credentials. When I log into the Spotify iPhone app or Mac client, however, my premium subscription is not b...
I am paying for a premium account, but i can only login as a free user. What's wrong??
Have updated/changed my facebook password and tried again Still doesn't work
I'm sure it's a one-button fix, but I can't find it. Please help. Thanks
Hello, Today i put in a code from a physical giftcard from the Albert Heijn in Holland, i should be able to download 10 songs now. However i can't download a song without paying for it. I think i should be able to download 10 songs witout paying for ...
Hi, today I attempted to purchase this album from Spotify using download tokens. I downloaded the tokens, but was told that Spotify was unable to "get" the tracks, and to try again later. I instead checked iTunes store and managed to purchase the EP ...
Hola Soy un usuario asiduo a spotify con cuenta premium, el otro dia pero acidentalmente volvi a dar de alta el servicio premium ya mirando las diferencias entre unlimited y premium no se que hice pero se me activo automaticamente un mes premium. Nad...