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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

81645 Views

9 replies

2 likes

Account
Login
  • 81645 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

656892 Views

13 replies

4 likes

Account
  • 656892 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

738053 Views

18 replies

29 likes

  • 738053 Views
  • 18 replies
  • 29 likes

Facebook temporary error

Hi, I'm trying to connect my spotify account to my facebook profile, but it doesn't work neither with the iPhone/iPad apps (Facebook connection error) nor with the online account settings (Sorry there has been a temporary error, please try again late...

Casual Listener

Hi,   I'm trying to connect my spotify account to my facebook profile, but it doesn't work neither with the iPhone/iPad apps (Facebook connection error) nor with the online account settings ...

Peter__

Community Legend

879 Views

3 replies

0 likes

  • 879 Views
  • 3 replies
  • 0 likes

My spotify account stopped working

No songs are available to listen to even though I have a premium account.

Newbie

No songs are available to listen to even though I have a premium account.

Peter__

Community Legend

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

Facebook

I had my spotify account linked to my facebook but i deactivated it and do not have access to it anymorefor outside reasons, how can I stop them from charging the account?

Casual Listener

I had my spotify account linked to my facebook but i deactivated it and do not have access to it anymorefor outside reasons, how can I stop them from charging the account?

Sam

Spotify

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

How to delete a post??

Hello! I accidentally 'posted' or 'shared' something on my wall or profile thing. I don't want it there.. So how to I delete it?

Newbie

Hello! I accidentally 'posted' or 'shared' something on my wall or profile thing. I don't want it there.. So how to I delete it?

The_Indolent

Music Fan

14924 Views

23 replies

12 likes

  • 14924 Views
  • 23 replies
  • 12 likes

Just experienced a huge security issue

So, I'm talking with a friend and he opened Spotify (auto-login) while we were chatting. He shared his screen, and my account was logged in. He has no knowledge of my login name, email, or password (I use KeePass and an email address I don't share, s...

Casual Listener

So, I'm talking with a friend and he opened Spotify (auto-login) while we were chatting. He shared his screen, and my account was logged in. He has no knowledge of my login name, email, or password (...

Sam

Spotify

462 Views

3 replies

0 likes

  • 462 Views
  • 3 replies
  • 0 likes

Student, no NUS

Hi, NUS extra never appealed to me, as I wouldn't use it often enough. However, I've heard students get 50% off subscription and I'm an A level student (eligible for NUS). Must I purchase an NUS card or can I prove I am a student through a verified e...

Regular

Hi, NUS extra never appealed to me, as I wouldn't use it often enough. However, I've heard students get 50% off subscription and I'm an A level student (eligible for NUS). Must I purchase an NUS ...

Peter__

Community Legend

484 Views

3 replies

0 likes

  • 484 Views
  • 3 replies
  • 0 likes

PLEASE HELP ME!!!!!

I don't know what to do!! I have always logged in to spotify with my facebook account, but then suddenly it became an another account, and all of my song vanished. And my account 'cathxp' I don't remember my password, and when i go in to reset passwo...

Newbie

I don't know what to do!! I have always logged in to spotify with my facebook account, but then suddenly it became an another account, and all of my song vanished. And my account 'cathxp' I don't rem...

Peter__

Community Legend

189 Views

1 replies

0 likes

  • 189 Views
  • 1 replies
  • 0 likes

Solved!! Downloading Playlists

Hi!I'm currently trying out the 30 day Premium free trial on my tablet. I think I may have just made an expensive mistake however! When I view my 'Starred' playlist there is a green button that says 'Download Playlist'. I clicked that (accidentally!)...

Casual Listener

Hi! I'm currently trying out the 30 day Premium free trial on my tablet. I think I may have just made an expensive mistake however! When I view my 'Starred' playlist there is a green button that say...

natalievtee

Casual Listener

617 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Just started free 30 day trial but phone says 48hrs.

I just started the free trial for 30 days and then I login and it said you 48hr free trial has started? Please help or I will cancel...

Newbie

I just started the free trial for 30 days and then I login and it said you 48hr free trial has started? Please help or I will cancel...

Peter__

Community Legend

215 Views

1 replies

0 likes

  • 215 Views
  • 1 replies
  • 0 likes

Facebook link/deactivation

Hello, I signed up through facebook. I deactivated facebook and subsequently lost connection to spotify. I would like to keep the service as i am paying for it, but not have it tied to my facebook. Is that possible or should i just wait until my prem...

Newbie

Hello,    I signed up through facebook. I deactivated facebook and subsequently lost connection to spotify. I would like to keep the service as i am paying for it, but not have it tied ...

Peter__

Community Legend

307 Views

2 replies

0 likes

  • 307 Views
  • 2 replies
  • 0 likes

Solved!! Hijacked!

My spotify acocunt has been hijacked. I have used spotify for years now, but somone else is now using my account, has changed the email adress, personal details and password. They have also deleted my playlist. I can now only get access via my facebo...

Casual Listener

My spotify acocunt has been hijacked. I have used spotify for years now, but somone else is now using my account, has changed the email adress, personal details and password. They have also deleted m...

Jamie

Spotify Legend

2435 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

Solved!! Klarna

i paid 2 times now with Klarna .. yes i paid the premium for 2 Months... but i have SPotify free now and cant pay again with klarna..why ?

Casual Listener

i paid 2 times now with Klarna .. yes i paid the premium for 2 Months... but i have SPotify free now and cant pay again with klarna.. why ?

Peter__

Community Legend

744 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Stop 2 days Premium

Please I don't want those 2 days. How can I stop this

Casual Listener

Please I don't want those 2 days. How can I stop this

DaDoge

Casual Listener

472 Views

5 replies

0 likes

  • 472 Views
  • 5 replies
  • 0 likes

Spotify Premium Card Doesnt work :/

Hii There I just Bought a Spotify Premium gift card! but if i typ it at the site it says that the premium code is invalid i tryed every code on the card nothing works i tryed to contact the shop where i bought it and they told me i need to contact sp...

Newbie

Hii There   I just Bought a Spotify Premium gift card! but if i typ it at the site it says that the premium code is invalid i tryed every code on the card nothing works 😕 i tryed to c...

Marco

Community Legend

232 Views

1 replies

0 likes

  • 232 Views
  • 1 replies
  • 0 likes

Still waiting

So I made a post or two a few weeks ago about my spotify playlists dissapeared after I formatted PC and I could only login on my Facebook spotify account. Both are now connected, but the playlists of the previous (non-fb I think) are gone and don't s...

Casual Listener

So I made a post or two a few weeks ago about my spotify playlists dissapeared after I formatted PC and I could only login on my Facebook spotify account.   Both are now connected, but the p...

meahtenoha

Spotify

440 Views

4 replies

0 likes

  • 440 Views
  • 4 replies
  • 0 likes

Facebook

Hi! My spotify account is attached to my girlfirends facebook account .Since she got her own spotify account i would like to change that to my own FB account How and where can I do that??

Newbie

Hi! My spotify account is attached to my girlfirends facebook account .Since she got her own spotify account i would like to change  that to my own FB account  How  and where can I do ...

Liam

Community Legend

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes

I just signed up for Premium via Paypal for the free trial but got charged via Paypal.

Why do they charge you $9.99 up front when you are supposed to get one month free as advertised? I'm glad to pay it if I like the service but I signed up for the free trial first. Thank you, Maitri Libellule

Newbie

Why do they charge you $9.99 up front when you are supposed to get one month free as advertised? I'm glad to pay it if I like the service but I signed up for the free trial first.   Thank yo...

Liam

Community Legend

235 Views

1 replies

0 likes

  • 235 Views
  • 1 replies
  • 0 likes

I accidentally deleted my playlist

I accidentally deleted my playlist entitled "SONGSTEENS" today, 04/02/2013 around 15:30 (GMT+1). Any help is greatly appreciated.

Casual Listener

I accidentally deleted my playlist entitled "SONGSTEENS" today, 04/02/2013 around 15:30 (GMT+1).   Any help is greatly appreciated.

Peter__

Community Legend

197 Views

1 replies

0 likes

  • 197 Views
  • 1 replies
  • 0 likes

Unlinked Facebook from spotify, lost everything

Hi, I lost everything when I unlinked Facebook from my Spotify account. Now, when I link it back to FB it created a new account. I can't access my playlists and I lost my premium suscription. Can you link my original account back to my FB account? my...

Casual Listener

Hi,    I lost everything when I unlinked Facebook from my Spotify account.  Now, when I link it back to FB it created a new account. I can't access my playlists and I lost my premi...

paddington82

Casual Listener

487 Views

5 replies

0 likes

  • 487 Views
  • 5 replies
  • 0 likes

Yikes! I think I have more than one spotify account???

How can I delete my account if there is more than one? Which one do I use? I cant remember the email for the one I paid premium for....yikes

Newbie

How can I delete my account if there is more than one?  Which one do I use?  I cant remember the email for the one I paid premium for....yikes

Goodman

Spotify Legend

252 Views

1 replies

0 likes

  • 252 Views
  • 1 replies
  • 0 likes