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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
84099 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
660246 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
742092 Views
18 replies
29 likes
Hi, Im getting error code 408 when im trying to log in. Ive tried with Facebook-login and spotify details-login and still getting error 408.What do i do?! Help!
Hi, Im getting error code 408 when im trying to log in. Ive tried with Facebook-login and spotify details-login and still getting error 408. What do i do?! Help!
Newbie
60539 Views
14 replies
2 likes
Right now I get the free version if I update to the $4.99 a month unlimited is it higher resolution and can I record music onto a 16 gig flash drive and play from that on my computer. Or to get higher yet resolution do I have to pay $10 a month? I do...
Right now I get the free version if I update to the $4.99 a month unlimited is it higher resolution and can I record music onto a 16 gig flash drive and play from that on my computer. Or to get...
Community Legend
438 Views
1 replies
0 likes
I bought a friend a one year subscription to Spotify Premium but she can't use it, weeks have passed and we cannot figure this out. She says:I have been trying to contact them since the day you bought the subscription for me. Since then my acct has n...
I bought a friend a one year subscription to Spotify Premium but she can't use it, weeks have passed and we cannot figure this out. She says: I have been trying to contact them since ...
Regular
277 Views
2 replies
0 likes
I wom a 1 year premium subscription and can't figure out how to redeem it. Whwn I check in they ask for a credit card. HELP!
I wom a 1 year premium subscription and can't figure out how to redeem it. Whwn I check in they ask for a credit card. HELP!
Community Legend
900 Views
1 replies
0 likes
Since I subscribed a month ago I couldn't make Spotify play any music. I keep getting "802 error" popup on desktop client and complete silence / no error message on iPhone. I'm using Spotify Pro account (located in Europe/Slovenia) and installed it o...
Since I subscribed a month ago I couldn't make Spotify play any music. I keep getting "802 error" popup on desktop client and complete silence / no error message on iPhone. I'm using ...
445 Views
0 replies
0 likes
I changed my credit card and missed an automatic payment so spotify downgraded me to the free version. That makes sense. But now that I've put in my new card number and started paying for premium again, I can't get premium back on my iPhone 5. Alread...
I changed my credit card and missed an automatic payment so spotify downgraded me to the free version. That makes sense. But now that I've put in my new card number and started paying for premium aga...
Community Legend
465 Views
1 replies
0 likes
I might have kept the subscribtion but you billed me on 1-17 and 12-17 after I cancelled my free trial. How do I email support?
I might have kept the subscribtion but you billed me on 1-17 and 12-17 after I cancelled my free trial. How do I email support?
Casual Listener
254 Views
2 replies
0 likes
Hy, I'm from Romania and I really want to use spotify but I can't i made my account in Ireland when I was there and after that I came back to Romania, I listened for 14 days and now, since yesterday i can't use it anymore...I know why i can't and i t...
Hy, I'm from Romania and I really want to use spotify but I can't i made my account in Ireland when I was there and after that I came back to Romania, I listened for 14 days and now, since yesterda...
Community Legend
971 Views
3 replies
0 likes
I have purchased Unlimited. Even so I get to hear adverts......
I have purchased Unlimited. Even so I get to hear adverts......
Community Legend
622 Views
1 replies
0 likes
I have tried to contact you via the form on your website twice, 2 months ago, and 4 days ago. I have unfortunately not received a response. I'm trying to help my mom to acces her spotify premium account.The problem is that she has accidentally two Sp...
I have tried to contact you via the form on your website twice, 2 months ago, and 4 days ago. I have unfortunately not received a response. I'm trying to help my mom to acces her spotify premiu...
Community Legend
704 Views
6 replies
0 likes
Can I please get a refund for the month that was paid thru paypal? Today I checked my paypal and all of a sudden I see that I've paid 9.99 for a spotify premium subscription. The thing is that I don't recall activating the subscription. I haven't rea...
Can I please get a refund for the month that was paid thru paypal? Today I checked my paypal and all of a sudden I see that I've paid 9.99 for a spotify premium subscription. The thing is that I don'...
Community Legend
367 Views
1 replies
0 likes
I created a Spotify Account recently about 2 weeks ago. Apparently it had my country down as UK. Today it told me that I should change my country because the IP address was not in the UK. It then told me that I could only use Spotify for 14 days whil...
I created a Spotify Account recently about 2 weeks ago. Apparently it had my country down as UK. Today it told me that I should change my country because the IP address was not in the UK. It then tol...
Community Legend
1230 Views
5 replies
0 likes
I recently tried to change my account subscription to another card so that I could continue enjoying the spotify services. Sadly I didn't notice that I had a card saved on the account, so it charged a card that I don't have money on. I have corrected...
I recently tried to change my account subscription to another card so that I could continue enjoying the spotify services. Sadly I didn't notice that I had a card saved on the account, so it charged ...
Community Legend
283 Views
1 replies
0 likes
Was unlimited, upgraded to premium now subscription hasgone and i'm back to free although i still have until the 8th Feb until next payment due
Was unlimited, upgraded to premium now subscription hasgone and i'm back to free although i still have until the 8th Feb until next payment due
Community Legend
209 Views
1 replies
0 likes
I just bought an onkyo tx-nr515 and it has the ability to login to spotify. But my spotify account was created using my facebook credentials and you can't use that to login. So is there anyway for me to get a username and password for that account? O...
I just bought an onkyo tx-nr515 and it has the ability to login to spotify. But my spotify account was created using my facebook credentials and you can't use that to login. So is there anyway for me...
215 Views
0 replies
0 likes
I just bought an onkyo tx-nr515. It has the ability to login to spotify. But I created my spotify account using facebook credentials and you can't use those to log in. So is there anyway for me to get a username and password to login? Or am I going t...
I just bought an onkyo tx-nr515. It has the ability to login to spotify. But I created my spotify account using facebook credentials and you can't use those to log in. So is there anyway for me to ge...
Regular
1113 Views
16 replies
0 likes
Hi I clicked on the "Try Premium for 30 days link" today, and enabled the Premium service. The web page said I would be charged after 30 days; but I got charged $9.99 immediately. What's going on ... and how do I get a refund. Thanks
Hi I clicked on the "Try Premium for 30 days link" today, and enabled the Premium service. The web page said I would be charged after 30 days; but I got charged $9.99 immediately. ...
Community Legend
389 Views
1 replies
0 likes
I am a premium user. I bought some songs a few months ago. I would like to buy some more, but I receive a message stating that it is no longer possible to purchase songs. Will this be permanent? Thanks
I am a premium user. I bought some songs a few months ago. I would like to buy some more, but I receive a message stating that it is no longer possible to purchase songs. Will this be permanent? Than...
Spotify
246 Views
1 replies
0 likes
When I purchase unlimited, it says upgrade failed repeatedly
When I purchase unlimited, it says upgrade failed repeatedly
Community Legend
358 Views
2 replies
0 likes
Not sure where to put this on the community forum. This morning all my playlists are empty. I have tried loggin out and back in and no luck. Are there problems with the server?? Would really hate to lose these playlists. I pay for the premium service...
Not sure where to put this on the community forum. This morning all my playlists are empty. I have tried loggin out and back in and no luck. Are there problems with the server??&nbs...
Spotify
9030 Views
1 replies
0 likes
