Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88150 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
735641 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
755394 Views
18 replies
29 likes
But its no premium on my ipod or sell phone its saying i have to ugrade to premium but i already did. Its a complete waste of 10 dollars and it doesnt even work im mad im not going to lie please fix this or give me my money back.
But its no premium on my ipod or sell phone its saying i have to ugrade to premium but i already did. Its a complete waste of 10 dollars and it doesnt even work im mad im not going to lie please fix ...
Community Legend
198 Views
1 replies
0 likes
Didnt know I had my old card hooked to my spotify account so when I missed a payment my spotify went back to the free version. I changed the card on my account and payed for premium again. Got the reciept and everything but my spotify is still the fr...
Didnt know I had my old card hooked to my spotify account so when I missed a payment my spotify went back to the free version. I changed the card on my account and payed for premium again. Got the re...
Community Legend
262 Views
1 replies
0 likes
Hi there, i subscribed to Spotify Unlimited and then realized i can access the service on my ipad so i upgraded to Premium, but when i select a track on my ipad i get a pop up telling me i need premium. I checked my account and it says i have premium...
Hi there, i subscribed to Spotify Unlimited and then realized i can access the service on my ipad so i upgraded to Premium, but when i select a track on my ipad i get a pop up telling me i need premi...
Community Legend
275 Views
1 replies
0 likes
I bought premium about a half hour ago, but the desktop app nor the Android app is letting me use preium features.
I bought premium about a half hour ago, but the desktop app nor the Android app is letting me use preium features.
Community Legend
282 Views
1 replies
0 likes
I went to listen to Spotify on my android phone after work and it prompted me to connect accounts or something. I logged out and logged back in using my facebook details but everything was missing. I got home and sure enough my pc client is saying th...
I went to listen to Spotify on my android phone after work and it prompted me to connect accounts or something. I logged out and logged back in using my facebook details but everything was missing. ...
Community Legend
464 Views
4 replies
0 likes
Dear Spotify, I've been trying to publish playlists to the general public for a few months (I'm a part of a company, and we want to offer playlists through spotify for different products). They are listed as 'Public'. The playlists we create are not ...
Dear Spotify, I've been trying to publish playlists to the general public for a few months (I'm a part of a company, and we want to offer playlists through spotify for different products)....
Casual Listener
263 Views
2 replies
0 likes
Hi, I deleted my Favs playlist by mistake and was wondering if you could please undelete it. There were 1100 some songs in it. Thanks much. Kriss.
Hi, I deleted my Favs playlist by mistake and was wondering if you could please undelete it. There were 1100 some songs in it. Thanks much. Kriss.
Casual Listener
422 Views
2 replies
0 likes
Hi there, i deleted my old Facebook account and now there is no possibility to login again. Now my subscription is running. Can you add my old account to my new one? It is the same e-mail like before. Thank you!
Hi there, i deleted my old Facebook account and now there is no possibility to login again. Now my subscription is running. Can you add my old account to my new one? It is the same e-mai...
Community Legend
294 Views
1 replies
0 likes
Hello! Can you pleae help me? I have paid for Spotify premium but I can't connect it with my facebook. I can see in my account that I have paid and they have take my money but it dosen't work. What shall I do?
Hello! Can you pleae help me? I have paid for Spotify premium but I can't connect it with my facebook. I can see in my account that I have paid and they have take my money but it dosen't work. ...
Community Legend
481 Views
1 replies
0 likes
I've tried logging out/in, turning off device, and reinstalling app. Still not letting me access premium content on iPad or iPhone.
I've tried logging out/in, turning off device, and reinstalling app. Still not letting me access premium content on iPad or iPhone.
Newbie
725 Views
5 replies
0 likes
I think this may be the only way to get it done. Please remove me from your mailing lists. I've unsubscribed on every email I get, changed my email preferences, even emailed spotify support and nothing has happened. Please, whoever moderates here, ca...
I think this may be the only way to get it done. Please remove me from your mailing lists. I've unsubscribed on every email I get, changed my email preferences, even emailed spotify suppo...
Community Legend
438 Views
3 replies
0 likes
Hi I had the free trail on spotify and had a upgrade, I have had a card issue to pay for the services and my card failed a few times but all off a sudden my playlist is deleted and I can not access nothing on spotify again wht is this and why can't I...
Hi I had the free trail on spotify and had a upgrade, I have had a card issue to pay for the services and my card failed a few times but all off a sudden my playlist is deleted and I can not access n...
220 Views
0 replies
0 likes
