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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1741 Views
  • 0 replies
  • 8 likes
  • Security
  • 1741 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446869 Views
  • 970 replies
  • 108 likes
  • Account
  • 446869 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199414 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199414 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108555 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108555 Views
  • 72 replies
  • 11 likes

WTH Is Going On With Hacking Accounts

I have had my account hjacked for a second time in 6 months. Someone changed the password and email address. Someone has obviously compromised the Spotify membership database. This is unaccetpable! It's happening to many people. I'll cancel my servic...

  • Newbie
  • I have had my account hjacked for a second time in 6 months. Someone changed the password and email address. Someone has obviously compromised the Spotify membership database. This is unaccetpable! I...
  • Peter__
  • Community Legend
  • 961 Views
  • 2 replies
  • 0 likes
  • 961 Views
  • 2 replies
  • 0 likes

Solved!! Please Delete my account !!

I cannot delete my account via the form which is not working! Can someone help me and delete my account. Thanks, Lee PS My contact email address is now [snip - email - mod]

  • Visitor
  • I cannot delete my account via the form which is not working!   Can someone help me and delete my account.   Thanks,   Lee   PS My contact email address is now [s...
  • user-removed
  • Not applicable
  • 382 Views
  • 4 replies
  • 0 likes
  • 382 Views
  • 4 replies
  • 0 likes

A Few Questions... (About Playlists And Such)

I am thinking about upgrading to Spotify Premium but i have a few questions. First of all, how exactly would I create an offline playlist? Secondly, will offline tracks play at the highest bitrate? Lastly, will the speed of my internet be o.k. (8mbps...

  • Visitor
  • I am thinking about upgrading to Spotify Premium but i have a few questions. First of all, how exactly would I create an offline playlist? Secondly, will offline tracks play at the highest bitrat...
  • Peter__
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Solved!! Payment Refused - Possibly because my country is wrong?

Any attempts at payment from both PayPal and my VISA Debit card are being. I'm trying to get the 30 day trial, and then hopefully a subscription from there onwards. I have a feeling that the reason my card is being declined is because I'm in the UK, ...

  • Casual Listener
  • Any attempts at payment from both PayPal and my VISA Debit card are being. I'm trying to get the 30 day trial, and then hopefully a subscription from there onwards.    I have a feeling ...
  • SeerUK
  • Casual Listener
  • 515 Views
  • 2 replies
  • 0 likes
  • 515 Views
  • 2 replies
  • 0 likes

paid even though I no longer have spotify premium!

what should you do if you have paid when you do not have spotify premium and I had it before.Dad paid into it and it has been sent to spotigy but I have the free version!can anyone help me

  • Casual Listener
  • what should you do if you have paid when you do not have spotify premium and I had it before. Dad paid into it and it has been sent to spotigy but I have the free version! can anyone help me 
  • wikefors
  • Casual Listener
  • 389 Views
  • 4 replies
  • 0 likes
  • 389 Views
  • 4 replies
  • 0 likes

Solved!! Can't change country

My account has my country set to Germany, but it should be US. On my profile page, the country selector is grayed out. the help link below says to train the country on my profile page, which is where the selector is grayed out. I looked on the commun...

  • Casual Listener
  • My account has my country set to Germany, but it should be US. On my profile page, the country selector is grayed out. the help link below says to train the country on my profile page, which is where...
  • Thedev
  • Community Legend
  • 1406 Views
  • 5 replies
  • 0 likes
  • 1406 Views
  • 5 replies
  • 0 likes

Subscription help

I have a Premium subscription but when I try to access it on my phone it doesn't work. I've tried uninstalling and reinstalling it but nothing really helped.

  • Newbie
  • I have a Premium subscription but when I try to access it on my phone it doesn't work. I've tried uninstalling and reinstalling it but nothing really helped. 
  • Thedev
  • Community Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Activating premium on iPhone

I activated premium but it won't work on my iPhone

  • Newbie
  • I activated premium but it won't work on my iPhone
  • Thedev
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Spotify Account Gone

On my mac i clicked, unlink spotify from facebook. But now i'm not able to login. It keeps saying that my account is managed from facebook. But i unlinked it. when i try to recover my password from account 1140991241 it keeps saying it. Now spotify m...

  • Visitor
  • On my mac i clicked, unlink spotify from facebook. But now i'm not able to login. It keeps saying that my account is managed from facebook. But i unlinked it.   when i try to recover my pass...
  • Liam
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Preimum

Hi! I wanna cancel my premium payment but I can't log in to my account cause I've forgot my hotmail password and my spotify password so how do I cancel the payment?!

  • Newbie
  • Hi! I wanna cancel my premium payment but I can't log in to my account cause I've forgot my hotmail password and my spotify password so how do I cancel the payment?!
  • Liam
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Problem with my subscription

I like Spotify, I use it on Feb. 12. So I liked that I wanted to activate the premium version for a month for 0 Polish Złoty. I clicked the banner to go to the premium version. I entered your card number, etc., and I gave away, unfortunately we later...

  • Newbie
  • I like Spotify, I use it on Feb. 12. So I liked that I wanted to activate the premium version for a month for 0 Polish Złoty. I clicked the banner to go to the premium version. I entered your ...
  • Liam
  • Community Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Getting emails concerning someone's account that is not me...

I just received a couple of emails that were directed towards 'Katie' about people subscribing to her playlists, but I am not Katie and these are not my playlists. What should I do?

  • Casual Listener
  • I just received a couple of emails that were directed towards 'Katie' about people subscribing to her playlists, but I am not Katie and these are not my playlists. What should I do?
  • Richard
  • Community Legend
  • 279 Views
  • 3 replies
  • 0 likes
  • 279 Views
  • 3 replies
  • 0 likes

massive fail @ premium upgrade

hi spotify & community, i'm getting really frustrated here trying to upgrade from unlimited to premium. i tried it many times with my current german "sofort" subscription and it didn't work, saying spotify hasn't received my payments (although i have...

  • Newbie
  • hi spotify & community,   i'm getting really frustrated here trying to upgrade from unlimited to premium. i tried it many times with my current german "sofort" subscription and it didn't...
  • Sam
  • Spotify
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

30-DAY TRIAL: credit card doesn't work?

i've previously had a spotify account. I wanted to try out 30-day-trial for premium. But the problem is, that when I give my credit card information, nothing happens? "Declined, please check or change payment details." All the information is correct....

  • Newbie
  • i've previously had a spotify account. I wanted to try out 30-day-trial for premium. But the problem is, that when I give my credit card information, nothing happens?    "Declined, plea...
  • Sam
  • Spotify
  • 437 Views
  • 4 replies
  • 1 likes
  • 437 Views
  • 4 replies
  • 1 likes

Solved!! Another Facebook Question

I have deactivated my facebook and used to sign into spotify just fine without reactivating my facebook account. Suddenly I can't do that. I have a paid subscription and don't want to lose the month I've already paid for if I start another spotify ac...

  • Casual Listener
  • I have deactivated my facebook and used to sign into spotify just fine without reactivating my facebook account.  Suddenly I can't do that.  I have a paid subscription and don't want to los...
  • SmillerGrace
  • Casual Listener
  • 493 Views
  • 7 replies
  • 0 likes
  • 493 Views
  • 7 replies
  • 0 likes

Spotify claimed two times €4,99 for one month subscription

Hi Spotify,I've paid €4,99 for one month of subscription.But 3 days later Spotify took another €4,99 from my Paypal account?What to do now?Thanks,Regards.

  • Casual Listener
  • Hi Spotify, I've paid €4,99 for one month of subscription. But 3 days later Spotify took another €4,99 from my Paypal account? What to do now? Thanks, Regards.
  • JayAAP
  • Casual Listener
  • 208 Views
  • 2 replies
  • 0 likes
  • 208 Views
  • 2 replies
  • 0 likes

Error 408

Hi! Today I was going on my spotify on my iPhone and I got the 408 Error. I think my account is set to Norway, but I've been using it for 6 months in the US. Can this be fixed?

  • Newbie
  • Hi! Today I was going on my spotify on my iPhone and I got the 408 Error. I think my account is set to Norway, but I've been using it for 6 months in the US. Can this be fixed?
  • Thedev
  • Community Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Merging spotify

I had a old Facebook with spotiy ( cat profile)And I Changed the account info adding my yahoo. Email and password, the old user Id was a aol dadamedan2 w a different password. No Worries I can't see my other Facebook account with my profile the user ...

  • Newbie
  • I had a old Facebook with spotiy ( cat profile) And I Changed the account info adding my yahoo. Email and password, the old user Id was a aol dadamedan2 w a different password. No Worries 🙂 I ca...
  • 153 Views
  • 0 replies
  • 0 likes
  • 153 Views
  • 0 replies
  • 0 likes

Solved!! Re: Deleted a Playlist?

Hello! I have two new iphones (one for work and one private) when I started spotify in these phones, all my playlist were gone. I tryed to restart spotify and remove it, but nothing helps. And when i started my private computer (MAC) all my playlist ...

  • Casual Listener
  •   Hello!   I have two new iphones (one for work and one private) when I started spotify  in these phones, all my playlist were gone. I tryed to restart spotify and remove it, b...
  • Simon_Lagervall
  • Casual Listener
  • 290 Views
  • 3 replies
  • 0 likes
  • 290 Views
  • 3 replies
  • 0 likes

undo 'revoke spotify'

How can I undo 'revoke spotify' on facebook?

  • Newbie
  • How can I undo 'revoke spotify' on facebook?
  • 197 Views
  • 0 replies
  • 0 likes
  • 197 Views
  • 0 replies
  • 0 likes