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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • saarth
  • Newbie
  • 263658 Views
  • 790 replies
  • 81 likes
  • Account
  • 263658 Views
  • 790 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1129165 Views
  • 118 replies
  • 106 likes
  • Account
  • 1129165 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 72075 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 72075 Views
  • 63 replies
  • 8 likes

Can't access my premium content

Im a premium subscriber and I logged out and then logged back in but now I'm told I can't access my playlist because its for premium subscribers only. Any suggestions?

  • Newbie
  • Im a premium subscriber and I logged out and then logged back in but now I'm told I can't access my playlist because its for premium subscribers only. Any suggestions?
  • meahtenoha
  • Spotify
  • 93 Views
  • 1 replies
  • 0 likes
  • 93 Views
  • 1 replies
  • 0 likes

Spotify Premium not working on iPad

I absolutely LOVE this service and have told MANY people about how great it is, but I have been unable to search or even PLAY songs on my IPad or android phone for at least a week. I am paying for the premium subscription and am now debating cancelin...

  • Newbie
  • I absolutely LOVE this service and have told MANY people about how great it is, but I have been unable to search or even PLAY songs on my IPad or android phone for at  least a week. I am paying ...
  • 505 Views
  • 0 replies
  • 2 likes
  • 505 Views
  • 0 replies
  • 2 likes

Had spotify premium and its just disappeared

So, Ive had spotify premium since last year, had no problems what so ever till now... I open it up on my phone and it goes you need to be premium.. Then i go on my laptop to figure out why and its just put me on free again? So i decide to pay premium...

  • Casual Listener
  • So, Ive had spotify premium since last year, had no problems what so ever till now... I open it up on my phone and it goes you need to be premium.. Then i go on my laptop to figure out why and its ju...
  • meahtenoha
  • Spotify
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Solved!! Deleting an account

Hey all! Right, Ive tried twice now to delete my account by contacting customer support by email. The first message I sent off was responded to by an automated email basically saying come here. After reading some posts a mod mentioned that it was jus...

  • Visitor
  • Hey all!   Right, Ive tried twice now to delete my account by contacting customer support by email.   The first message I sent off was responded to by an automated email basically sayin...
  • meahtenoha
  • Spotify
  • 177869 Views
  • 109 replies
  • 16 likes
  • 177869 Views
  • 109 replies
  • 16 likes

Solved!! My purchased MP3s do not appear in Downloads or in my C-drive

Hi I paied for 15 MP3s, purchase went well and money has been withdrawn but there is not a single file in my downloads library. The files are not anywhere on my computer either! What is happening? How do I get to them?

  • Casual Listener
  • Hi   I paied for 15 MP3s, purchase went well and money has been withdrawn but there is not a single file in my downloads library. The files are not anywhere on my computer either! What is ha...
  • ftaj
  • Casual Listener
  • 277 Views
  • 2 replies
  • 0 likes
  • 277 Views
  • 2 replies
  • 0 likes

payment fails

Have always had spotify permium but two months ago it just stoped withdraw money and spotify premium stoped working. I now tried to get my spotify premium back by buying it again, paiment fails over and over agin. The card is not expired, it has got ...

  • Casual Listener
  • Have always had spotify permium but two months ago it just stoped withdraw money and spotify premium stoped working. I now tried to get my spotify premium back by buying it again, paiment fails over ...
  • user-removed
  • Not applicable
  • 367 Views
  • 14 replies
  • 0 likes
  • 367 Views
  • 14 replies
  • 0 likes

Trying to sign up for premium with NUS extra card but can't

So I have been trying to sign up to spotify premium using my nus extra card, but can't get past past this step despite entering all the correct details: https://www.spotify.com/uk/nus/go/ When I click Submit it stays on the same page. Surprise surpri...

  • Casual Listener
  • So I have been trying to sign up to spotify premium using my nus extra card, but can't get past past this step despite entering all the correct details: https://www.spotify.com/uk/nus/go/ &nbs...
  • 158 Views
  • 0 replies
  • 0 likes
  • 158 Views
  • 0 replies
  • 0 likes

To all of you that does not have premium

Stop spamming other peoples threads! A community founder has told everyone SEVERAL times if you just bother to look through a thread that Spotify is working on this and that there is no ETA on when it will be fixed. All we know is that this issue wil...

  • Music Fan
  • Stop spamming other peoples threads!   A community founder has told everyone SEVERAL times if you just bother to look through a thread that Spotify is working on this and that there is no ET...
  • user-removed
  • Not applicable
  • 255 Views
  • 3 replies
  • 1 likes
  • 255 Views
  • 3 replies
  • 1 likes

Solved!! Bought unlimited still have free version.

This is my second post. Have paid for Unlimited but am not getting the serivice

  • Casual Listener
  • This is my second post. Have paid for Unlimited but am not getting the serivice
  • user-removed
  • Not applicable
  • 567 Views
  • 23 replies
  • 0 likes
  • 567 Views
  • 23 replies
  • 0 likes

Premium working

OK I take it back. Premium is working fine

  • Casual Listener
  • OK I take it back. Premium is working fine
  • user-removed
  • Not applicable
  • 111 Views
  • 1 replies
  • 1 likes
  • 111 Views
  • 1 replies
  • 1 likes

Why would you allow your computer system to take money from people

...and then not provide them with premium service they have paid for Really fed up that I've just paid £10 for premium.. but it doesn't work. it says I have a premium account in my account settings.. but this actually has no impact on the spotify app...

  • Newbie
  • ...and then not provide them with premium service they have paid for Really fed up that I've just paid £10 for premium.. but it doesn't work. it says I have a premium account in my account settin...
  • 84 Views
  • 0 replies
  • 0 likes
  • 84 Views
  • 0 replies
  • 0 likes

No puedo iniciar sesión

Perdi mi correo y ahora no me acuerdo de mi contraseña Alguien sabe como puedo recuperar mi contraseña y canviar la dirreccion de correo? Gracias

  • Newbie
  • Perdi mi correo y ahora no me acuerdo de mi contraseña Alguien sabe como puedo recuperar mi contraseña y canviar la dirreccion de correo? Gracias 🙂
  • 127 Views
  • 0 replies
  • 0 likes
  • 127 Views
  • 0 replies
  • 0 likes

Got 30 day premium trial - still hearing ads

I thought the idea of upgrading to Premium by using the 30 day free trial would remove the ads, etc. At least I'm still hearing them on the desktop application. I realize that you are giving me something for free, but I did essentially sign up for a ...

  • Newbie
  • I thought the idea of upgrading to Premium by using the 30 day free trial would remove the ads, etc.  At least I'm still hearing them on the desktop application.   I realize that you are ...
  • carolbear92
  • Newbie
  • 514 Views
  • 4 replies
  • 0 likes
  • 514 Views
  • 4 replies
  • 0 likes

Old spotify account replaced all my playlists from facebook account

Hello fellows, I have been using spotify through my facebook account (yiwei145@gmail.com). I am studying abroad now (in the Netherlands, originally used Spotify in Germany) and was not able to log-in to spotify via my facebook account. I was asked to...

  • Newbie
  • Hello fellows,   I have been using spotify through my facebook account (yiwei145@gmail.com).   I am studying abroad now (in the Netherlands, originally used Spotify in Germany) and ...
  • 275 Views
  • 0 replies
  • 0 likes
  • 275 Views
  • 0 replies
  • 0 likes

Spotify premium, problem with account.

Hi I live in Sweden I have a problem and hope that you guys can fix this. I don't know my username or password to spotify when im trying to log in via spotify details and when I try to get my spotify username and password back I need click at forget ...

  • Newbie
  • Hi   I live in Sweden I have a problem and hope that you guys can fix this.   I don't know my username or password to spotify when im trying to log in via spotify details and when...
  • 461 Views
  • 0 replies
  • 0 likes
  • 461 Views
  • 0 replies
  • 0 likes

not working app

really how long is it going to take to fix it. u know pay good money for this and really we can't use it what's up with that

  • Casual Listener
  • really how long is it going to take to fix it. u know pay good money for this and really we can't use it what's up with that
  • user-removed
  • Not applicable
  • 87 Views
  • 1 replies
  • 0 likes
  • 87 Views
  • 1 replies
  • 0 likes

problems with fb

hi I was using my friends phoe with spotify, I connected it with my facebook and now I have no clue how to delete my FB account from his spotify? the problem is that he is old premium user without fb and I want to get my own spotify with my fb accoun...

  • Newbie
  • hi I was using my friends phoe with spotify, I connected it with my facebook and now I have no clue how to delete my FB account from his spotify? the problem is that he is old premium user without ...
  • 82 Views
  • 0 replies
  • 0 likes
  • 82 Views
  • 0 replies
  • 0 likes

Rubbish system

I bought spotify premium. I've reinstalled, restarted, turned my laptop off and on, signed out and i'm still on free need it for tonight

  • Casual Listener
  • I bought spotify premium. I've reinstalled, restarted, turned my laptop off and on, signed out and i'm still on free need it for tonight
  • user-removed
  • Not applicable
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

Problem to cancel my subscription

Hello there! i gott'a problem with my spotify i want to remove my payment, but i dont get any acsess to remove it? could you guys remove my credit-card from there, i really want to stop paying, for premium. /Fritz Tollefsen i've been tryied to go on ...

  • Casual Listener
  • Hello there! i gott'a problem with my spotify i want to remove my payment, but i dont get any acsess to remove it? could you guys remove my credit-card from there, i really want to stop paying, ...
  • fritztollefsen
  • Casual Listener
  • 156 Views
  • 2 replies
  • 0 likes
  • 156 Views
  • 2 replies
  • 0 likes

BS

You guys better get your **bleep** together or we are looking at class action law suit

  • Casual Listener
  • You guys better get your **bleep** together or we are looking at class action law suit  
  • Stagliano
  • Casual Listener
  • 84 Views
  • 2 replies
  • 1 likes
  • 84 Views
  • 2 replies
  • 1 likes