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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 6373 Views
  • 1 replies
  • 9 likes
  • Security
  • 6373 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 472945 Views
  • 978 replies
  • 111 likes
  • Account
  • 472945 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207730 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207730 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 118923 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118923 Views
  • 72 replies
  • 12 likes

Solved!! Subscription / trial

Hey Community. i've recently noticed something, when I checked my bank. It says that I've payed 99 kr. For Spotify premium. But i haven't said yes for a subscription. - I said yes for the free trial, didn't say I wanted to continue. - is there anyway...

  • Casual Listener
  • Hey Community. i've recently noticed something, when I checked my bank. It says that I've payed 99 kr. For Spotify premium. But i haven't said yes for a subscription. - I said yes for the free trial,...
  • Peter__
  • Community Legend
  • 462 Views
  • 5 replies
  • 0 likes
  • 462 Views
  • 5 replies
  • 0 likes

Help.

I recently purchased premium & it doesn't seem to be working on my iPhone. I'm very happy with the app. The one problem is, It only lets me listen to radio. help please?

  • Newbie
  • I recently purchased premium & it doesn't seem to be working on my iPhone. I'm very happy with the app. The one problem is, It only lets me listen to radio. help please?
  • Peter__
  • Community Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Can't use my premium

I was late on my payment of this february but I paid it today, and I can't use my premuim this is sad it says that I am not a premuim user anymore? I mean I just paid

  • Visitor
  • I was late on my payment of this february but I paid it today, and I can't use my premuim this is sad it says that I am not a premuim user anymore? I mean I just paid
  • Peter__
  • Community Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Offline devices not competitive?

With a few big name coming to the music stream arena, I would like to make a suggestion to compete with other companies and to ease some of your extra work that you have to do with offline device restetting. Please change offline device limit from 3 ...

  • Casual Listener
  • With a few big name coming to the music stream arena, I would like to make a suggestion to compete with other companies and to ease some of your extra work that you have to do with offline device res...
  • Sam
  • Spotify
  • 288 Views
  • 5 replies
  • 0 likes
  • 288 Views
  • 5 replies
  • 0 likes

Solved!! App says card about to expire but it doesn't expire for another 2 years.

That's it really. I set an unlimited account up last month, with my Visa debit card. The card expires in 2015, but Spotify is saying it "is about to expire" here, now in 2013.

  • Casual Listener
  • That's it really. I set an unlimited account up last month, with my Visa debit card. The card expires in 2015, but Spotify is saying it "is about to expire" here, now in 2013.
  • ollykilo
  • Casual Listener
  • 559 Views
  • 2 replies
  • 0 likes
  • 559 Views
  • 2 replies
  • 0 likes

Premium account cut off.

In November I changed credit card and my playlists got cut off. I then gave them my new card details but they never reactivated my playlists even though I sent them several messages. Today is the first time I have received a reply which directed me t...

  • Newbie
  • In November I changed credit card and my playlists got cut off. I then gave them my new card details but they never reactivated my playlists even though I sent them several messages. Today is the fir...
  • Richard
  • Community Legend
  • 910 Views
  • 2 replies
  • 0 likes
  • 910 Views
  • 2 replies
  • 0 likes

need my devices cleared

I recently started a new job and need my work Mac book cleared from my registered devices. I currently use Spotify on my new work pc and mobile phone but I also want to be able to use my pc at home and I believe my old work Mac book is still register...

  • Newbie
  • I recently started a new job and need my work Mac book cleared from my registered devices. I currently use Spotify on my new work pc and mobile phone but I also want to be able to use my pc at home a...
  • Peter__
  • Community Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Trying to get spotify to work on my wife's phone!!! Help!!!

Hi I set my spotify up to sign in with my Facebook, unfortunately she has her own Facebook And I didn't think that it would make a difference on her phone. Please help me fix this! It won't let me sign in to our account on her phone because of this F...

  • Newbie
  • Hi I set my spotify up to sign in with my Facebook, unfortunately she has her own Facebook And I didn't think that it would make a difference on her phone. Please help me fix this! It won't let me si...
  • Peter__
  • Community Legend
  • 495 Views
  • 1 replies
  • 0 likes
  • 495 Views
  • 1 replies
  • 0 likes

Premium paid via PayPal but not active

Hi! A friend of mine paid for a Premium account via PayPal yesterday. She has even got a payment confirmation email. However, her account status still does not show Premium. What can I do to help her?

  • Casual Listener
  • Hi! A friend of mine paid for a Premium account via PayPal yesterday. She has even got a payment confirmation email. However, her account status still does not show Premium. What can I do to help h...
  • Peter__
  • Community Legend
  • 443 Views
  • 5 replies
  • 0 likes
  • 443 Views
  • 5 replies
  • 0 likes

Change Acoount Log In

hi there; when i first got spotify i used my fb acoount but now i wanna take out my fb account from spotify and make a new one directly from spotify. how can i do that?

  • Newbie
  • hi there;   when i first got spotify i used my fb acoount but now i wanna take out my fb account from spotify and make a new one directly from spotify. how can i do that?
  • Peter__
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

WTH Is Going On With Hacking Accounts

I have had my account hjacked for a second time in 6 months. Someone changed the password and email address. Someone has obviously compromised the Spotify membership database. This is unaccetpable! It's happening to many people. I'll cancel my servic...

  • Newbie
  • I have had my account hjacked for a second time in 6 months. Someone changed the password and email address. Someone has obviously compromised the Spotify membership database. This is unaccetpable! I...
  • Peter__
  • Community Legend
  • 977 Views
  • 2 replies
  • 0 likes
  • 977 Views
  • 2 replies
  • 0 likes

Solved!! Please Delete my account !!

I cannot delete my account via the form which is not working! Can someone help me and delete my account. Thanks, Lee PS My contact email address is now [snip - email - mod]

  • Visitor
  • I cannot delete my account via the form which is not working!   Can someone help me and delete my account.   Thanks,   Lee   PS My contact email address is now [s...
  • user-removed
  • Not applicable
  • 400 Views
  • 4 replies
  • 0 likes
  • 400 Views
  • 4 replies
  • 0 likes

A Few Questions... (About Playlists And Such)

I am thinking about upgrading to Spotify Premium but i have a few questions. First of all, how exactly would I create an offline playlist? Secondly, will offline tracks play at the highest bitrate? Lastly, will the speed of my internet be o.k. (8mbps...

  • Visitor
  • I am thinking about upgrading to Spotify Premium but i have a few questions. First of all, how exactly would I create an offline playlist? Secondly, will offline tracks play at the highest bitrat...
  • Peter__
  • Community Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Solved!! Payment Refused - Possibly because my country is wrong?

Any attempts at payment from both PayPal and my VISA Debit card are being. I'm trying to get the 30 day trial, and then hopefully a subscription from there onwards. I have a feeling that the reason my card is being declined is because I'm in the UK, ...

  • Casual Listener
  • Any attempts at payment from both PayPal and my VISA Debit card are being. I'm trying to get the 30 day trial, and then hopefully a subscription from there onwards.    I have a feeling ...
  • SeerUK
  • Casual Listener
  • 528 Views
  • 2 replies
  • 0 likes
  • 528 Views
  • 2 replies
  • 0 likes

paid even though I no longer have spotify premium!

what should you do if you have paid when you do not have spotify premium and I had it before.Dad paid into it and it has been sent to spotigy but I have the free version!can anyone help me

  • Casual Listener
  • what should you do if you have paid when you do not have spotify premium and I had it before. Dad paid into it and it has been sent to spotigy but I have the free version! can anyone help me 
  • wikefors
  • Casual Listener
  • 397 Views
  • 4 replies
  • 0 likes
  • 397 Views
  • 4 replies
  • 0 likes

Solved!! Can't change country

My account has my country set to Germany, but it should be US. On my profile page, the country selector is grayed out. the help link below says to train the country on my profile page, which is where the selector is grayed out. I looked on the commun...

  • Casual Listener
  • My account has my country set to Germany, but it should be US. On my profile page, the country selector is grayed out. the help link below says to train the country on my profile page, which is where...
  • Thedev
  • Community Legend
  • 1427 Views
  • 5 replies
  • 0 likes
  • 1427 Views
  • 5 replies
  • 0 likes

Subscription help

I have a Premium subscription but when I try to access it on my phone it doesn't work. I've tried uninstalling and reinstalling it but nothing really helped.

  • Newbie
  • I have a Premium subscription but when I try to access it on my phone it doesn't work. I've tried uninstalling and reinstalling it but nothing really helped. 
  • Thedev
  • Community Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Activating premium on iPhone

I activated premium but it won't work on my iPhone

  • Newbie
  • I activated premium but it won't work on my iPhone
  • Thedev
  • Community Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Spotify Account Gone

On my mac i clicked, unlink spotify from facebook. But now i'm not able to login. It keeps saying that my account is managed from facebook. But i unlinked it. when i try to recover my password from account 1140991241 it keeps saying it. Now spotify m...

  • Visitor
  • On my mac i clicked, unlink spotify from facebook. But now i'm not able to login. It keeps saying that my account is managed from facebook. But i unlinked it.   when i try to recover my pass...
  • Liam
  • Community Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Preimum

Hi! I wanna cancel my premium payment but I can't log in to my account cause I've forgot my hotmail password and my spotify password so how do I cancel the payment?!

  • Newbie
  • Hi! I wanna cancel my premium payment but I can't log in to my account cause I've forgot my hotmail password and my spotify password so how do I cancel the payment?!
  • Liam
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes