Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80426 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653865 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734327 Views
18 replies
29 likes
So my country is shown as being set to Denmark in my account. However, I am in America. When I try to change it, it says that it will change according to my IP address. Can someone please help me? Also, does anyone have a customer support number for ...
So my country is shown as being set to Denmark in my account. However, I am in America. When I try to change it, it says that it will change according to my IP address. Can someone please ...
Spotify
327 Views
3 replies
0 likes
Synced up to facebook and bought premium. Signed in with my old username as it has my playlists on it and my 'facebook login' didn't have them. Is there a way to sync my accounts?! Both are on the same e-mail address so I'm not sure if I just have th...
Synced up to facebook and bought premium. Signed in with my old username as it has my playlists on it and my 'facebook login' didn't have them. Is there a way to sync my a...
Casual Listener
1015 Views
2 replies
0 likes
Hi all I made an account years ago, I had some good playlists. I've finally installed Spotify again just now and synced it up with Facebook. A common problem it seems: I've lost my playlists. I read that if you sign in with your old details then you ...
Hi all I made an account years ago, I had some good playlists. I've finally installed Spotify again just now and synced it up with Facebook. A common problem it seems: I've lost my playlis...
Newbie
11849 Views
6 replies
1 likes
I recently had to change my facebook password because it got hacked and now spotify wont let me log in with facebook. Logging in with facebook info was the only way I did it. When I log in with what my old password used to be it wont let me play anyt...
I recently had to change my facebook password because it got hacked and now spotify wont let me log in with facebook. Logging in with facebook info was the only way I did it. When I log in with what ...
Newbie
278 Views
1 replies
0 likes
Hello, I don't know how or why it happend, but all but one of my starred songs have disappeared. It seems as if an adminsitrator can help recover them. Can you please help? I spent many months buliding it up. Username: mklvly Thanks in advance.
Hello, I don't know how or why it happend, but all but one of my starred songs have disappeared. It seems as if an adminsitrator can help recover them. Can you please help? I spent many mo...
272 Views
0 replies
0 likes
page 4.99 de spoty unlimited y otros 9 de spoty online, el cobro se me hizo y tan solo disfrute de spoty unos 15 dias, cuando deberia de haber sido un mes, en la factura tengo desde el 14/12/2012 y a dia de hoy llevo casi una semana y media sin servi...
page 4.99 de spoty unlimited y otros 9 de spoty online, el cobro se me hizo y tan solo disfrute de spoty unos 15 dias, cuando deberia de haber sido un mes, en la factura tengo desde el 14/12/2012 y a...
240 Views
0 replies
0 likes
I have forgot my password but do not get an email when I click Send on the Reset password page. I have to admit that I did wrongly spell my email address when I registered many moons ago (forgot a u in ruud). BUT: I did open a not so hot mail account...
I have forgot my password but do not get an email when I click Send on the Reset password page. I have to admit that I did wrongly spell my email address when I registered many moons ago (forgot a u ...
Community Legend
532 Views
1 replies
0 likes
I deactivated my facebook account "marshiintae@gmail.com" and my spotify account no longer allows me to log in. Could you please move my playlist titled "Rap" and the "Starred" playlist to my new facebook/spotify account "intothetae@gmail.com" Thanks...
I deactivated my facebook account "marshiintae@gmail.com" and my spotify account no longer allows me to log in. Could you please move my playlist titled "Rap" and the "Starred" playlist to my new fac...
Community Legend
409 Views
3 replies
0 likes
I recently received an email from Spotify stating there were problems with the recent payment. Looking in my account, my subsctiption status is "Free" and there is no receipt for the recent payment, but Paypal shows that the transaction was successfu...
I recently received an email from Spotify stating there were problems with the recent payment. Looking in my account, my subsctiption status is "Free" and there is no receipt for the recent paym...
Casual Listener
792 Views
3 replies
0 likes
I had the 1 month free trial, that wasn't up until the last week of this month, and two days ago I downloaded the free app on my ipod. Through the app, I was offered a FREE month subscription for the premium spotify. Today my ipod wont let me update ...
I had the 1 month free trial, that wasn't up until the last week of this month, and two days ago I downloaded the free app on my ipod. Through the app, I was offered a FREE month subscription for the...
Casual Listener
1748 Views
2 replies
0 likes
Hi I would like to delete my spotify account. What should I do?
Hi I would like to delete my spotify account. What should I do?
Community Legend
805 Views
1 replies
0 likes
I have managed to link my account to an email address that doesn't exist and I've forgotten the password I had given, the problem is I've linked my paypal account, how do I cancel this account?? PLEASE HELP.
I have managed to link my account to an email address that doesn't exist and I've forgotten the password I had given, the problem is I've linked my paypal account, how do I cancel this account?? PLEA...
Community Legend
261 Views
1 replies
0 likes
deutsch: Hallo liebes Spotify Team, ich bis vor kurzem, wurde bei euch jede Episode von ASOT (a state of trance) hochgeladen. Dies war für mich der Hauptgrund für die Premium Version. Leider ist seit der Episode 591 keine neue Episode mehr hochgelade...
deutsch: Hallo liebes Spotify Team, ich bis vor kurzem, wurde bei euch jede Episode von ASOT (a state of trance) hochgeladen. Dies war für mich der Hauptgrund für die Premium Ve...
Newbie
1004 Views
1 replies
0 likes
I've been using Spotify Premium for 6+ months now. Never missed a payment. Just had my last payment processed on 12/24. However, when I logged in to Spotify for the last three days, it says I am on Spotify Free. Now it says I am on a 24 hour free tri...
I've been using Spotify Premium for 6+ months now. Never missed a payment. Just had my last payment processed on 12/24. However, when I logged in to Spotify for the last three days,...
Community Legend
295 Views
1 replies
0 likes
I was expecting to get my 30 days free, I paid with Paypal, but they charged me right away, and it says on my account they will charge me again on 2/5/13. What gives? Why did I not get the 30 free days I was promised?
I was expecting to get my 30 days free, I paid with Paypal, but they charged me right away, and it says on my account they will charge me again on 2/5/13. What gives? Why did I not get the 30 free da...
Regular
345 Views
4 replies
0 likes
I want to be able to create a Spotify playlist and share it with my followers on a Facebook Page, and keep this seperate from my own personal Facebook account. Does anyone know how to do this? Thanks in advance!
I want to be able to create a Spotify playlist and share it with my followers on a Facebook Page, and keep this seperate from my own personal Facebook account. Does anyone know how to do this? &nbs...
336 Views
0 replies
1 likes
Okay so Ive been trying all day to get my premium subscription to work.Ive regularly subscribed to premium before and know I have enough funds on my card and its the same one I usually use.Why isn't it working now? What can I do to make it work again...
Okay so Ive been trying all day to get my premium subscription to work. Ive regularly subscribed to premium before and know I have enough funds on my card and its the same one I usually use. W...
Community Legend
190 Views
1 replies
0 likes
Hello. Six days ago, 12/30/12, I submitted a request via the contact form on the Spotify website. It was assigned case number # 00459846, I also got this string of text: Connecting to Facebook ref:_00DD0pxIW._500D0MPV8q:ref Please note, this account ...
Hello. Six days ago, 12/30/12, I submitted a request via the contact form on the Spotify website. It was assigned case number # 00459846, I also got this string of text: Con...
Not applicable
484 Views
1 replies
0 likes
Help When I last updated Spotify on my iphone it mucked up my playlists and squished half of then together under one playlist. I thought (stupidly) I could sort them out by deleting the playlist they were all stored under and then log out and log in....
Help When I last updated Spotify on my iphone it mucked up my playlists and squished half of then together under one playlist. I thought (stupidly) I could sort them out by deleting the playlist th...
129 Views
0 replies
0 likes
