Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Loneliest_Cabin
  • Community Manager
  • 277674 Views
  • 822 replies
  • 84 likes
  • Account
  • 277674 Views
  • 822 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1132677 Views
  • 118 replies
  • 107 likes
  • Account
  • 1132677 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 74882 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 74882 Views
  • 63 replies
  • 8 likes

Someone on Accoint

Could someone please help me sign my Spotify Preimum Account out of all devices If so Thank you, Would be much appreciated Thanks once again

  • Newbie
  • Could someone please help me sign my Spotify Preimum Account out of all devices If so Thank you, Would be much appreciated  Thanks once again 
  • Sam
  • Spotify
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

Student Premium Subscription (£5 a Month) Ended Due to Lack of Funds

My student premium subscription ended due to a lack of funds. It was £5 a month. In an email, Spoity says I can re-subscribe. However, it no longer offers a student premium subscription, only a premium one. Can I not continue with the student one whi...

  • Casual Listener
  • My student premium subscription ended due to a lack of funds. It was £5 a month. In an email, Spoity says I can re-subscribe.   However, it no longer offers a student premium subscription, o...
  • Sam
  • Spotify
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

New Face. acc, forgot password.

Hey, i have a problem. I create a new Facebook acc. I delete my old e-mail adress. Now i try to log in with my spotify acc but i forgot the password. The problem is that i can send a email to my old E-mail adress, becaus they is delete. I use premium...

  • Casual Listener
  • Hey, i have a problem.  I create a new Facebook acc.  I delete my old e-mail adress.  Now i try to log in with my spotify acc but i forgot the password.  The problem is th...
  • 346 Views
  • 0 replies
  • 0 likes
  • 346 Views
  • 0 replies
  • 0 likes

Paying twice for 1 Account.

Hi, i tried to buy Spotify on my mobile phone, but when i put in my credit card information it said "Failed" so i did it again. I noticed that the Spotify account later on worked on premium but im not getting charged 2 times for only 1 account. So ac...

  • Newbie
  • Hi, i tried to buy Spotify on my mobile phone, but when i put in my credit card information it said "Failed" so i did it again. I noticed that the Spotify account later on worked on premium but im no...
  • Sam
  • Spotify
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

remove the start yo and evertthing

Come on remove from my computer. You made my life miserable. Everything your spotify takes lots of my waiting time to get on my computer. I don't want it. It's bothering my life. My time is precious. I am doing business, I don't need to listen to spo...

  • Visitor
  • Come on remove from my computer. You made my life miserable. Everything your spotify takes lots of my waiting time to get on my computer. I don't want it. It's bothering my life. My time is precious....
  • Sam
  • Spotify
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

Lost account

Hi,so i have an issue with my Spotify account from Facebook. So 2 days ago my girlfriend asked me if i could create an account for her, so i did it, but not from Fb but from a normal username. After i did it she asked me to change the profile picture...

  • Newbie
  • Hi,so  i have an issue with my Spotify account from Facebook. So 2 days ago my girlfriend asked me if i could create an account for her, so i did it, but not from Fb but from a normal username. ...
  • Sam
  • Spotify
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Question regarding Free radio vs Premuim

I want to purchase premium, but I consistently find my favorite songs are almost always flagged as "This album is not currently available in the united states." I don't particularly listen to alot of popular music I guess. Is this limited to spotify ...

  • Newbie
  • I want to purchase premium, but I consistently find my favorite songs are almost always flagged as "This album is not currently available in the united states." I don't particularly listen to alot of...
  • Sam
  • Spotify
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

2 Spotify Accounts linked to 1 Facebook Account

Hi, I have had my original Spotify premium for some time now (Blackpool1953). As my children also wanted to use it, I have set up a second account today. However, it wanted me to do this via my Facebook account. When trying to do this it obviously re...

  • Newbie
  • Hi,   I have had my original Spotify premium for some time now (Blackpool1953). As my children also wanted to use it, I have set up a second account today. However, it wanted me to do t...
  • 280 Views
  • 0 replies
  • 1 likes
  • 280 Views
  • 0 replies
  • 1 likes

Solved!! Spotify is saying offline mode?????

Hello, I have been trying to log into Spotify the last few days and it tells me I am in offline mode. I have tried everything to try and change that. I usually log into Spotify from facebook but it just says I am not able to perform that action in of...

  • Newbie
  • Hello, I have been trying to log into Spotify the last few days and it tells me I am in offline mode. I have tried everything to try and change that. I usually log into Spotify from facebook but it j...
  • abigailZieger
  • Newbie
  • 1153 Views
  • 4 replies
  • 1 likes
  • 1153 Views
  • 4 replies
  • 1 likes

App update 0.5.6.19

Can anybody help what to do after the latest app update two days ago? Music plays approx. 2 minutes, and then nothing anymore. Tried logging out and in again. Installed the app again, but nothing seems to work.

  • Newbie
  • Can anybody help what to do after the latest app update two days ago? Music plays approx. 2 minutes, and then nothing anymore. Tried logging out and in again. Installed the app again, but nothing see...
  • 150 Views
  • 0 replies
  • 0 likes
  • 150 Views
  • 0 replies
  • 0 likes

Disable Spotify Social

Being logged in to my Spotifyaccount during a party a friend of mine by mistake attached her Spotify Social account (?) to my Spotify account. How to undo this? Before I didn't use Spotify Social at all.

  • Casual Listener
  • Being logged in to my Spotifyaccount during a party a friend of mine by mistake attached her Spotify Social account (?) to my Spotify account. How to undo this? Before I didn't use Spotify Social at ...
  • yamoon
  • Newbie
  • 20008 Views
  • 10 replies
  • 1 likes
  • 20008 Views
  • 10 replies
  • 1 likes

Ditch this account

Help, When I first came to browse this site and set up an account, I decided against doing so because I did not want to link to facebook. Unbeknowst to me, an account was set up without my approval, linked to facebook, and there is no obvious mechani...

  • Visitor
  • Help,   When I first came to browse this site and set up an account, I decided against doing so because I did not want to link to facebook.  Unbeknowst to me, an account was set up with...
  • Sam
  • Spotify
  • 271 Views
  • 5 replies
  • 0 likes
  • 271 Views
  • 5 replies
  • 0 likes

"Contact Spotify Support" is down

Posted a supportcase earlyer this week as i keep loosing all the track in my playlists. - got no email reply Posted a new case todag - still the same- the forms says " Thank you! Your message is on its way to us right now. We'll send you an email to ...

  • Casual Listener
  • Posted a supportcase earlyer this week as i keep loosing all the track in my playlists. - got no email reply Posted a new case todag - still the same- the forms says " Thank you! Your message is ...
  • argus
  • Casual Listener
  • 303 Views
  • 4 replies
  • 0 likes
  • 303 Views
  • 4 replies
  • 0 likes

Can't Get Premium 30-Day Trial

Hey there,Been trying to get the 30-day trial of Spotify Premium for the past few days... I had the 48 hour trial, but that's expired now and I'm looking to extend it to the full 30 days, however every time I type in my credit card info (which I have...

  • Music Fan
  • Hey there, Been trying to get the 30-day trial of Spotify Premium for the past few days... I had the 48 hour trial, but that's expired now and I'm looking to extend it to the full 30 days, however...
  • Sam
  • Spotify
  • 1141 Views
  • 5 replies
  • 0 likes
  • 1141 Views
  • 5 replies
  • 0 likes

Solved!! Can I unlink account from a mobile partner

Hi Spotify, I've received an offer from my mobile provider to try 3 months Spotify Premium for free... for this I'm using an account that I already have, if I do this I've read that this account will be linked with my provider (I'll pay Spotify throu...

  • Casual Listener
  • Hi Spotify,   I've received an offer from my mobile provider to try 3 months Spotify Premium for free... for this I'm using an account that I already have, if I do this I've read t...
  • RGo
  • Casual Listener
  • 440 Views
  • 2 replies
  • 0 likes
  • 440 Views
  • 2 replies
  • 0 likes

I 'm getting rid of facebook, but I want to keep my premium account. Help please

Hi all, I'm looking for some help. I won't be using Facebook anymore but I'm trying to find a way to keep using my premium account. Do I have to delete my old account/subscription for that to happen? I don't mind doing that, to be honest. I just want...

  • Newbie
  • Hi all,   I'm looking for some help.  I won't be using Facebook anymore but I'm trying to find a way to keep using my premium account.  Do I have to delete my old account/subscript...
  • Stupify
  • Community Legend
  • 270 Views
  • 1 replies
  • 1 likes
  • 270 Views
  • 1 replies
  • 1 likes

password reset won't work - fixed

I've reset my password multiple times over the past week. None of them seem to take. Just get that annoying buzz-beep every time I try to log in. Pretty annoyed, as I've been very big on Spotify for a while now, and this seems like a pretty bad accou...

  • Newbie
  • I've reset my password multiple times over the past week. None of them seem to take. Just get that annoying buzz-beep every time I try to log in. Pretty annoyed, as I've been very big on Spotify for ...
  • Sam
  • Spotify
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Can I clone my account?

Due to me and my partner separating I now find myself in the uncomfortable situation of sharing a spottily acccount with her, is it possible to make a new account with same playlists as the old without having to manually copy all of the playlists? Re...

  • Newbie
  • Due to me and my partner separating I now find myself in the uncomfortable situation of sharing a spottily acccount with her, is it possible to make a new account with same playlists as the old witho...
  • Sam
  • Spotify
  • 1781 Views
  • 1 replies
  • 0 likes
  • 1781 Views
  • 1 replies
  • 0 likes

not getting what I paid for

I have been paying for unlimited for about three months, but am only getting the free version. What do I do?

  • Newbie
  • I have been paying for unlimited for about three months, but am only getting the free version. What do I do?
  • Sam
  • Spotify
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Overcharged

I think I have been overcharged a lot I have lost 80£ from this there is nothing that I can see of the loss of the money I'm sure that this has overcharged a lot

  • Newbie
  • I think I have been overcharged a lot I have lost 80£ from this there is nothing that I can see of the loss of the money I'm sure that this has overcharged a lot
  • Richard
  • Roadie
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes