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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1579 Views
  • 0 replies
  • 7 likes
  • Security
  • 1579 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445710 Views
  • 970 replies
  • 108 likes
  • Account
  • 445710 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198967 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198967 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108233 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108233 Views
  • 70 replies
  • 11 likes

from premium to free because of a payment mistake?!

yesterday my account changed vom premium to free without a reason. I never had a problem with the payment! now I got a message, that there was a mistake with the payment and my account will set to premium when the next payment starts in 3 days. but t...

  • Newbie
  • yesterday my account changed vom premium to free without a reason. I never had a problem with the payment! now I got a message, that there was a mistake with the payment and my account will set to ...
  • 210 Views
  • 0 replies
  • 0 likes
  • 210 Views
  • 0 replies
  • 0 likes

Can't upgrade to Premium; 'This feature is currently unavailable. Please try again later.'

Hi there, I'm trying to upgrade from my current 'unlimited' membership to Premium so I can use the app on my mobile devices. However, when I try to upgrade using any of the various links, I get this message: 'This feature is currently unavailable. Pl...

  • Regular
  • Hi there,   I'm trying to upgrade from my current 'unlimited' membership to Premium so I can use the app on my mobile devices. However, when I try to upgrade using any of the various links, ...
  • sikknote
  • Regular
  • 689 Views
  • 4 replies
  • 0 likes
  • 689 Views
  • 4 replies
  • 0 likes

Adding people / friends

Hi I am a spotify premium user. I don't have a facebook account. I am having trouble adding friends to my spotify account. A friend recently joined spotify. I have tried typing "spotify:user:username" in the search bar, but simply get a red banner sa...

  • Casual Listener
  • Hi   I am a spotify premium user.  I don't have a facebook account.  I am having trouble adding friends to my spotify account.  A friend recently joined spotify.  I have ...
  • makker99
  • Casual Listener
  • 414 Views
  • 3 replies
  • 0 likes
  • 414 Views
  • 3 replies
  • 0 likes

Deleted playlist !!!

He borrado una lista sin darme cuenta, creyendo q era solo el modo offline!!,hay alguna manera de recuperarla?El nombre de la lista COLOMBIA VARIOS USUARIO-cafecolombia Gracias.Atentamente nacho rivera

  • Casual Listener
  • He borrado una lista sin darme cuenta, creyendo q era solo el modo offline!!,hay alguna manera de recuperarla? El nombre de la lista COLOMBIA VARIOS USUARIO-cafecolombia Gracias. Atentamente ...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

Solved!! get track buy now for 1 - what does that mean exactly

hi i have spot prem. i clicked Get Track. Window just shows the track Title and one button 'Buy now for 1'. Is that USD 1 or 1 banana? Is there a second dialog with further info about the track and the album, after that or is my Credit card (for 1 un...

  • Regular
  • hi i have spot prem. i clicked Get Track. Window just shows the track Title and one button 'Buy now for 1'.  Is that  USD 1 or 1 banana?  Is there a second dialog with further info abo...
  • Peter__
  • Community Legend
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Spotify Free stopped working

I am using spotify free after I had used premium for some time. Now I had a red timebar running on the upper right corner that went down from 10 minutes to 0 and now I can't listen to anything anymore. What has happened here?

  • Casual Listener
  • I am using spotify free after I had used premium for some time. Now I had a red timebar running on the upper right corner that went down from 10 minutes to 0 and now I can't listen to anything anym...
  • Peter__
  • Community Legend
  • 801 Views
  • 1 replies
  • 0 likes
  • 801 Views
  • 1 replies
  • 0 likes

Account Issues with facebook created premium account

I have a spotify account that was created with a facebook account. This is a premium account. I no longer wish to use facebook and once I deactivate facebook, my spotify account is deemed useless. Spotify somehow continues to work on my iPhone (I thi...

  • Newbie
  • I have a spotify account that was created with a facebook account. This is a premium account. I no longer wish to use facebook and once I deactivate facebook, my spotify account is deemed useless. Sp...
  • Peter__
  • Community Legend
  • 267 Views
  • 1 replies
  • 1 likes
  • 267 Views
  • 1 replies
  • 1 likes

Premium service not working

I just paid for spotify premium and its not working on any mobile devices. I see that this is a common problem with people and have logged out and in several times to no avail.... Please resolve the issue ASAP. I also really don't like how difficult ...

  • Casual Listener
  • I just paid for spotify premium and its not working on any mobile devices. I see that this is a common problem with people and have logged out and in several times to no avail.... Please resolve the ...
  • Peter__
  • Community Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Missing Starred Playlist

I am mising my playlists. Why is that and how do I go about restoring them? Kent

  • Casual Listener
  • I am mising my playlists.  Why is that and how do I go about restoring them?   Kent
  • Peter__
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Dutch (NL Spotify) Moneybookers Credit Card (Master Card) start Trial 30 days premium

Hi all, I'm trying to enable the 30 days trial of spotify Netherlands. The card is registered in the NL. But the company is in the UK. That shouldn't make a difference should it? I get the following message: Declined, please check or change payment d...

  • Newbie
  • Hi all,   I'm trying to enable the 30 days trial of spotify Netherlands. The card is registered in the NL. But the company is in the UK. That shouldn't make a difference should it?   ...
  • Pantomine
  • Newbie
  • 773 Views
  • 4 replies
  • 0 likes
  • 773 Views
  • 4 replies
  • 0 likes

I am paying fro premium and only receiving the free service

I have be using spotify for over a year and about 3 months ago my premium subscription magically turned into a free service and you are still billing me! To make matters worse i think i may now be paying twice as not realising the money was still com...

  • Casual Listener
  • I have be using spotify for over a year and about 3 months ago my premium subscription magically turned into a free service and you are still billing me! To make matters worse i think i may now be pa...
  • meahtenoha
  • Spotify
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Problems resetting password

Hello, now I'm writing the 4th time. When I created my account, I had a typing mistake in my EMail Address. Fortunately the Email address at the provider was free, so that I could register it. But when I now try to reset my password I don't get an Em...

  • Newbie
  • Hello,   now I'm writing the 4th time. When I created my account, I had a typing mistake in my EMail Address. Fortunately the Email address at the provider was free, so that I could register...
  • meahtenoha
  • Spotify
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Autostart on subscription?

I just discovered that i've been charged for a subscription that i haven't started. I'm using the free version and I'm happy with that. How on earth can a subscription just activate itself?! Please help!SincerelyHannah Käck

  • Casual Listener
  • I just discovered that i've been charged for a subscription that i haven't started. I'm using the free version and I'm happy with that. How on earth can a subscription just activate itself?! Please...
  • meahtenoha
  • Spotify
  • 271 Views
  • 3 replies
  • 0 likes
  • 271 Views
  • 3 replies
  • 0 likes

Unable to connect to facebook - temporary error

I am trying to connect my Facebook to my spotify account. I'm going here: https://www.spotify.com/uk/account/overview/ Then clicking on "Manually connect with Facebook" in the sidebar. However, I get an error message, "Sorry there has been a temporar...

  • Casual Listener
  • I am trying to connect my Facebook to my spotify account. I'm going here: https://www.spotify.com/uk/account/overview/   Then clicking on "Manually connect with Facebook" in the sidebar....
  • dank_kush
  • Casual Listener
  • 1545 Views
  • 2 replies
  • 0 likes
  • 1545 Views
  • 2 replies
  • 0 likes

Traveling and Unable to Subscribe with Card

Hello ... I am a US resident currently studying in the UK ... I am trying to update my account to a UK account to match my IP address, but it is requesting a UK card to back up the account, which I don't have. How can I still sign up for a UK account...

  • Newbie
  • Hello ... I am a US resident currently studying in the UK ... I am trying to update my account to a UK account to match my IP address, but it is requesting a UK card to back up the account, which I d...
  • Peter__
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Solved!! Misattributed album caused spurious email notification - how to report?

I got an email this morning saying Garbage had a new album out, which ordinarily would have been very pleasant news except that this album was actually by The Garbage and the Flowers. The misattribution to Garbage is currently still visible on the al...

  • Newbie
  • I got an email this morning saying Garbage had a new album out, which ordinarily would have been very pleasant news except that this album was actually by The Garbage and the Flowers.  The misat...
  • Peter__
  • Community Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Premium borta

Bytte lösenord, då blev mitt premium till spotify free istället, men jag debiteras 99kr i månaden ändå, varför någon? Kanske har blivit nytt konto och så debiteras jag för det gamla som jag inte kommer in på typ. Någon av er som vet nåt? Tack på förh...

  • Newbie
  • Bytte lösenord, då blev mitt premium till spotify free istället, men jag debiteras 99kr i månaden ändå, varför någon?  Kanske har blivit nytt konto och så debiteras jag för det gamla som jag i...
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
  • 0 likes

Hi, all my playlists are gone after i formated my computer.

Hi, can you please help me? all my playlists are gone. and my hotmail dont work so if you can please send them to jesper.hellstrom@telia.com

  • Casual Listener
  • Hi, can you please help me? all my playlists are gone. and my hotmail dont work so if you can please send them to jesper.hellstrom@telia.com
  • Peter__
  • Community Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

how can i make sure none of my spotify activiity is shared with my friends on facebook

Hi I dont want to bother my facebook friends with my activity on spotify. I receive an email every time one of my friends does anything on spotify and it is very annorying. How can I make sure none of my friends receive such emails or receive notices...

  • Newbie
  • Hi  I dont want to bother my facebook friends with my activity on spotify. I receive an email every time one of my friends does anything on spotify and it is very annorying. How can I make sur...
  • ekiem
  • Newbie
  • 356 Views
  • 2 replies
  • 0 likes
  • 356 Views
  • 2 replies
  • 0 likes

checking/unchecking 'share my activity on spotify social' multiple times -- what do other users see?

I apologize if this is a repost of sorts, but I haven't seen the answer to my question anywhere. Is the sharing preference saved with the history records of the songs i play? Let me clarify with the following sequence of events: 1) Friend1 has spotif...

  • Casual Listener
  • I apologize if this is a repost of sorts, but I haven't seen the answer to my question anywhere.   Is the sharing preference saved with the history records of the songs i play? Let me cl...
  • Sam
  • Spotify
  • 3285 Views
  • 3 replies
  • 0 likes
  • 3285 Views
  • 3 replies
  • 0 likes