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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yordan
  • Moderator
  • 396102 Views
  • 943 replies
  • 107 likes
  • Account
  • 396102 Views
  • 943 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170403 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170403 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98817 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98817 Views
  • 68 replies
  • 10 likes

Solved!! "Didnt inform me enough!"

Hey I am really disapointted of your way to subscribe people. I tryed 30 free premium, and was subscribed for something i didnt even know about. You didnt inform me enough! I used to love your service. Is it possible that i can get my money back for ...

  • Visitor
  • Hey I am really disapointted of your way to subscribe people. I tryed 30 free premium, and was subscribed for something i didnt even know about. You didnt inform me enough! I used to love your servi...
  • Sam
  • Spotify
  • 427 Views
  • 2 replies
  • 0 likes
  • 427 Views
  • 2 replies
  • 0 likes

Spotify profile appearing on Google

I've had a Spotify account since around June 2011, and only now has my profile started showing up online. I never authorized this, and contacted Spotify customer support. Big surprise: I never got a response. Even after changing my privacy settings m...

  • Visitor
  • I've had a Spotify account since around June 2011, and only now has my profile started showing up online. I never authorized this, and contacted Spotify customer support. Big surprise: I never got a ...
  • Sam
  • Spotify
  • 588 Views
  • 2 replies
  • 0 likes
  • 588 Views
  • 2 replies
  • 0 likes

my new spotify premium dosn't work

i just bought spotify premium and i went to go listen to it on my ipad and told me i had to buy premium, it confused me concidering i already bought it, so i tried it on my ipod and the same thing happened whats wrong with my spotify premium did i ju...

  • Newbie
  • i just bought spotify premium and i went to go listen to it on my ipad and told me i had to buy premium, it confused me concidering i already bought it, so i tried it on my ipod and the same thing ha...
  • Sam
  • Spotify
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

48hr trial instead of 30 days....

I signed up for the 30 day trial but was only given 48 hours. And it appears my account is not premium

  • Casual Listener
  • I signed up for the 30 day trial but was only given 48 hours. And it appears my account is not premium  
  • Sam
  • Spotify
  • 335 Views
  • 4 replies
  • 0 likes
  • 335 Views
  • 4 replies
  • 0 likes

Charged $27 for ????, almost overdrew my bank account

I've already sent a contact form, but I thought I would put it here too, just in case. This morning I was greeted by a nearly overdrawn bank account due to a $27 charge from Spotify, in addition to my monthly $9.99 fee. I have no clue what the charge...

  • Newbie
  • I've already sent a contact form, but I thought I would put it here too, just in case. This morning I was greeted by a nearly overdrawn bank account due to a $27 charge from Spotify, in addition to m...
  • Sam
  • Spotify
  • 191 Views
  • 2 replies
  • 0 likes
  • 191 Views
  • 2 replies
  • 0 likes

Issues with timelimit.

I saw this problem on other parts of the forum, but no one really was like mine. I've had spotify for nearly 3-4 years now, i can only listen to spotify about 2 hours a week which i find pretty odd. My sister got spotify about a month before me, then...

  • Casual Listener
  • I saw this problem on other parts of the forum, but no one really was like mine. I've had spotify for nearly 3-4 years now, i can only listen to spotify about 2 hours a week which i find pretty odd...
  • Sam
  • Spotify
  • 232 Views
  • 4 replies
  • 0 likes
  • 232 Views
  • 4 replies
  • 0 likes

Account Hacked!

Well, it is interesting to note that by calling my subject "Account Hacked!" - about 10 different subjects all came up with the same concept. Ugh. My Premium Account has been hacked. I have left 4 "messages" on the support web form with only one auto...

  • Casual Listener
  • Well, it is interesting to note that by calling my subject "Account Hacked!" - about 10 different subjects all came up with the same concept.  Ugh.   My Premium Account has been hacked....
  • Sam
  • Spotify
  • 902 Views
  • 14 replies
  • 0 likes
  • 902 Views
  • 14 replies
  • 0 likes

spotify playing music on it's own or account hacked?

i'll start from the beginning: i closed my pc, left home to visit my grandparents. then suddenly i get messages on facebook and last.fm that i've played savant and hallucinogen. not possible since my pc is 600kilometers away from me. alright, i panic...

  • Regular
  • i'll start from the beginning: i closed my pc, left home to visit my grandparents. then suddenly i get messages on facebook and last.fm that i've played savant and hallucinogen. not possible since my...
  • Sam
  • Spotify
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Re: Someone else using your account? Post here.

please log me out of all my accounts. i have reset my password a few times but still can't log in.

  • Casual Listener
  • please log me out of all my accounts. i have reset my password a few times but still can't log in.
  • Sam
  • Spotify
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

gift card info

Question: If I purchase a gift card, can I be sure that card will be sent to me to print off and give the hard copy to the recipient? The form asks me to list the recipient and his email address, and I'm concerned that the card will be sent to him an...

  • Newbie
  • Question:  If I purchase a gift card, can I be sure that card will be sent to me to print off and give the hard copy to the recipient?  The form asks me to list the recipient and his email ...
  • kcroy
  • Regular
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Facebook and Spotify

I've deleted a FB account and now I can't use my Spotify account anymore.. It's an option to create a new account but here's the question: is it possible to copy the (paid for) services from one account to another account- one that is not connected t...

  • Casual Listener
  • I've deleted a FB account and now I can't use my Spotify account anymore.. It's an option to create a new account but here's the question: is it possible to copy the (paid for) services fro...
  • Peter__
  • Community Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Need help!

Someone else is logged into my spotify on their cell phone and has my account linked with their Facebook. Can't seem to figure this out.

  • Newbie
  • Someone else is logged into my spotify on their cell phone and has my account linked with their Facebook. Can't seem to figure this out.
  • Peter__
  • Community Legend
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

STAFF PLEASE HELP

Hi so I just received an online giftcard from my stepmom and i went to redeem it and at the confirmation page I accidently hit a wrong number causing my phone number to be wrong and press send. I didnt relieze what happend until after the fact. I tri...

  • Newbie
  • Hi so I just received an online giftcard from my stepmom and i went to redeem it and at the confirmation page I accidently hit a wrong number causing my phone number to be wrong and press send. I did...
  • Peter__
  • Community Legend
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Upgrade Is NOT working

I upgraded to Spotify premium on Friday, it is now Sunday and it still not allowing me to do anything. Every time I try do listen to music I can only listen to free radio without being a premium member. I AM A PREMIUM MEMBER. I do not want to cancel,...

  • Newbie
  • I upgraded to Spotify premium on Friday, it is now Sunday and it still not allowing me to do anything. Every time I try do listen to music I can only listen to free radio without being a premium memb...
  • Peter__
  • Community Legend
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Charged for a annual subscription instead of monthly

I have just received a Paypal bill for £119.88 GBP, which is your ANNUAL premium subscription cost despite having ONLY EVER been on a monthly plan and my account currently shows that I am on a monthly plan. I want the money refunded within 24 hours o...

  • Newbie
  • I have just received a Paypal bill for £119.88 GBP, which is your ANNUAL premium subscription cost despite having ONLY EVER been on a monthly plan and my account currently shows that I am on a m...
  • Peter__
  • Community Legend
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Transfer premium account and playist to new one

I cancelled my facebook account last week and found out that spotify is instrinsicly linked to it. I created a new account and I wanted to know how to move all my playists and premnium membership to the new account. Please assist. Thanks, Josh

  • Newbie
  • I cancelled my facebook account last week and found out that spotify is instrinsicly linked to it.  I created a new account and I wanted to know how to move all my playists and premnium membersh...
  • Peter__
  • Community Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Non-Facebook account

Hello, I was wondering if anyone knows if it is possible to transfer the premium service to a non-facebook account?

  • Newbie
  • Hello,   I was wondering if anyone knows if it is possible to transfer the premium service to a non-facebook account?
  • Peter__
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Can't log into my account!

I'm having some troubles logging into my account. The one i'm logged into now, isn't the one i'm normally using. The problem is that, i have no idea what my username is! When i try to recover by typing my email address, it says it's connected to face...

  • Visitor
  • I'm having some troubles logging into my account. The one i'm logged into now, isn't the one i'm normally using.   The problem is that, i have no idea what my username is! When i try to reco...
  • Peter__
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

NUS Annual Premium Subscription

Hi there, I just purchased my first month of Spotify Premium at the NUS discounted price of £4.99 a month. I wanted to change my payments to annual, and on my subscriptions page it says that this will cost £119.88. Seeing as I get the discounted pric...

  • Visitor
  • Hi there,   I just purchased my first month of Spotify Premium at the NUS discounted price of £4.99 a month.  I wanted to change my payments to annual, and on my subscriptions page it s...
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes

Cannot Login on Computer or iOS

I tried installing Spotify on new iOS device. App kept trying to connect me through Facebook. When I refused to connect, login process restarted with prompt that my login credentials were incorrect. Logged into Spotify website to update password. Tha...

  • Newbie
  • I tried installing Spotify on new iOS device. App kept trying to connect me through Facebook. When I refused to connect, login process restarted with prompt that my login credentials were incorrect. ...
  • 93 Views
  • 0 replies
  • 0 likes
  • 93 Views
  • 0 replies
  • 0 likes