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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • maryjane0_0
  • Visitor
  • 398136 Views
  • 947 replies
  • 107 likes
  • Account
  • 398136 Views
  • 947 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171327 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171327 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99059 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99059 Views
  • 68 replies
  • 10 likes

Buying Premium membership as a gift

Hello-- I want to buy a few months of Spotify Premium for just about everyone on my shopping list this year. What's the easiest way to do this?

  • Newbie
  • Hello-- I want to buy a few months of Spotify Premium for just about everyone on my shopping list this year.  What's the easiest way to do this?  
  • Sam
  • Spotify
  • 361 Views
  • 1 replies
  • 0 likes
  • 361 Views
  • 1 replies
  • 0 likes

Bought a gift card online, did not get it or a receipt

Hello, I bought a giftcard about a half hour ago and never got a confirmation email nor did the person I sent it to as a recipient get the gift card AND I was already charged. Can someone please help?

  • Casual Listener
  • Hello, I bought a giftcard about a half hour ago and never got a confirmation email nor did the person I sent it to as a recipient get the gift card AND I was already charged. Can someone please help?
  • Sam
  • Spotify
  • 347 Views
  • 2 replies
  • 0 likes
  • 347 Views
  • 2 replies
  • 0 likes

error 408 - your country does not match the one in your profile -- but it DOES!

I've been a spotify user since it was first available in Spain, i opened my account in Spain, and I am in Spain. Just a couple of weeks ago spotify quit working saying that my country does not match the one in my profile, and blocked me from accessin...

  • Visitor
  • I've been a spotify user since it was first available in Spain, i opened my account in Spain, and I am in Spain. Just a couple of weeks ago spotify quit working saying that my country does not match ...
  • user-removed
  • Not applicable
  • 687 Views
  • 7 replies
  • 0 likes
  • 687 Views
  • 7 replies
  • 0 likes

Artist looking for sales report

Any way to obtain a sales report I am an artist through tunecore. Looking for September and OctoberThanks

  • Newbie
  • Any way to obtain a sales report I am an artist through tunecore. Looking for September and October Thanks
  • Sam
  • Spotify
  • 468 Views
  • 1 replies
  • 0 likes
  • 468 Views
  • 1 replies
  • 0 likes

Help! My main playlist just disappeared.

Is there any way to get it back? It was called: "Coolest Music - Cooler Than Yours"

  • Regular
  • Is there any way to get it back? It was called: "Coolest Music - Cooler Than Yours"
  • Sam
  • Spotify
  • 161 Views
  • 2 replies
  • 0 likes
  • 161 Views
  • 2 replies
  • 0 likes

Gifting Spotify Unlimited for a year as an e-card in the UK

I would like to buy Spotifiy Unlimited as a Gift to somebody in the UK for 12 months, which currently costs £4.99 per month. https://www.spotify.com/uk/get-spotify/go/, or £59.88 for 12 months However the e-cards (described https://www.spotify.com/uk...

  • Newbie
  • I would like to buy Spotifiy Unlimited as a Gift to somebody in the UK for 12 months, which currently costs £4.99 per month. https://www.spotify.com/uk/get-spotify/go/, or £59.88 for 12 months ...
  • Sam
  • Spotify
  • 640 Views
  • 1 replies
  • 0 likes
  • 640 Views
  • 1 replies
  • 0 likes

PREMIUM SERVICE STOP WORKING AFTER BILLING

I have had this problem before where i get the premium service billed and pay for and then cannot access my service can only access the radio... I have no reason why this happens but it's frustrating... I was just billed on November 25th and now the ...

  • Newbie
  • I have had this problem before where i get the premium service billed and pay for and then cannot access my service can only access the radio... I have no reason why this happens but it's frustrating...
  • Sam
  • Spotify
  • 363 Views
  • 3 replies
  • 1 likes
  • 363 Views
  • 3 replies
  • 1 likes

Playlist

I seem to have the same problem as a lot of people. I am a premium customer but all my playlists have disappeared from iPhone and iPad. I have logged out and back in again! Thanks jo

  • Newbie
  • I seem to have the same problem as a lot of people. I am a premium customer but all my playlists have disappeared from iPhone and iPad. I have logged out and back in again! Thanks jo
  • Sam
  • Spotify
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Purchased downloads disappeared

I bought 100 downloads 17thof November and after a logout my remaining (I think it was 30 or 40 left) downloads are gone. When I want to download it asks to purchase songs. I did change my address from Spain to the UK. Is there a way for me to retrie...

  • Newbie
  • I bought 100 downloads  17thof November and after a logout my remaining (I think it was 30 or 40 left) downloads are gone. When I want to download it asks to purchase songs. I did change my addr...
  • Sam
  • Spotify
  • 306 Views
  • 2 replies
  • 0 likes
  • 306 Views
  • 2 replies
  • 0 likes

Solved!! offline playlists with 320 KB/s ?

When I save my playlist on a mobile device (or my PC) for offline use as a premium member- will songs be saved in 320 kb/s quality if I choose "high streaming quality" in the settings?

  • Newbie
  • When I save my playlist on a mobile device (or my PC) for offline use as a premium member- will songs be saved in 320 kb/s quality if I choose "high streaming quality" in the settings?
  • Sam
  • Spotify
  • 4447 Views
  • 4 replies
  • 0 likes
  • 4447 Views
  • 4 replies
  • 0 likes

Solved!! Spotify free without facebook?

Isn't it possible to get Spotify free without having a facebook account? It seems the only way to register is to enter my facebook credentials but since I don't have an account on facebook it's a bit tricky.

  • Newbie
  • Isn't it possible to get Spotify free without having a facebook account?   It seems the only way to register is to enter my facebook credentials but since I don't have an account on facebook i...
  • Sam
  • Spotify
  • 9689 Views
  • 11 replies
  • 1 likes
  • 9689 Views
  • 11 replies
  • 1 likes

cannot undo secondary account

From:https://www.spotify.com/us/help/faq/tech/secondary-account-created/ If you are logged into your original account here on the website, log out, using the link in the top, right corner of the page.Log into the Subscription page for the second acco...

  • Regular
  • From: https://www.spotify.com/us/help/faq/tech/secondary-account-created/     If you are logged into your original account here on the website, log out, using the link in the top,...
  • Peter__
  • Community Legend
  • 1114 Views
  • 13 replies
  • 2 likes
  • 1114 Views
  • 13 replies
  • 2 likes

Retrieve password

HelloI need help. I wrote some emails but no answer.I have a problem with my account spotify. I do not remember my password, so I can not access my Spotify account. I've tried resetting my password, but when I clicked on "remember password" and I put...

  • Regular
  • Hello I need help. I wrote some emails but no answer. I have a problem with my account spotify. I do not remember my password, so I can not access my Spotify account. I've tried resetting my pass...
  • dw14
  • Regular
  • 578 Views
  • 8 replies
  • 0 likes
  • 578 Views
  • 8 replies
  • 0 likes

Solved!! Payment nationality

Hello, Here is my problem: I'm a french student who lives in Belgium so my credit card is french but my IP is belgian. So when i want to pay, the payment is automatically refused... How can I fix my problem? (sorry for the low english skill)

  • Casual Listener
  • Hello, Here is my problem: I'm a french student who lives in Belgium so my credit card is french but my IP is belgian. So when i want to pay, the payment is automatically refused... How can I fix m...
  • Wopopo
  • Casual Listener
  • 363 Views
  • 3 replies
  • 0 likes
  • 363 Views
  • 3 replies
  • 0 likes

PLEASE STOP SENDING ME EMAILS!

Yes I have changed my email preferences in both my paid and facebook accounts - but still getting loads of irritating emails about people adding stuff to playlists I don't care about! Please delete my Facebook account as I never use it, and these ema...

  • Casual Listener
  • Yes I have changed my email preferences in both my paid and facebook accounts - but still getting loads of irritating emails about people adding stuff to playlists I don't care about!    ...
  • Sam
  • Spotify
  • 979 Views
  • 1 replies
  • 0 likes
  • 979 Views
  • 1 replies
  • 0 likes

HELP all of my playlists are gone!!!!

ref:_00DD0pxIW._500D0LlT9s:ref Hi, I've read the boards logged in via Facebook and Spotify, re-installed etc etc and nothing has changed, the only playlists I have are my local imported ones. Something strange was happening on my Facebook and Twitter...

  • Casual Listener
  • ref:_00DD0pxIW._500D0LlT9s:ref   Hi, I've read the boards logged in via Facebook and Spotify, re-installed etc etc and nothing has changed, the only playlists I have are my local import...
  • David
  • Spotify Legend
  • 170 Views
  • 2 replies
  • 0 likes
  • 170 Views
  • 2 replies
  • 0 likes

subscribed to Premium but can't play songs on Ipad

I signed my grandson up for Spotify premium using my credit card but he can't play songs on his ipad. We signed him up on my computer, does he need to download Spotify on HIS computer in addition to his ipad for everything to work. I logged into his ...

  • Casual Listener
  • I signed my grandson up for Spotify premium using my credit card but he can't play songs on his ipad.  We signed him up on my  computer, does he need to download Spotify on HIS computer in ...
  • MattSuda
  • Spotify Star
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Half a song is missing..?

Why is Metallica's (Deep Purple cover, on album Re-Machined) When A Blind Man Cries cut to 2:23 min..?

  • Newbie
  • Why is Metallica's (Deep Purple cover, on album Re-Machined) When A Blind Man Cries cut to 2:23 min..?
  • 188 Views
  • 0 replies
  • 1 likes
  • 188 Views
  • 0 replies
  • 1 likes

Subscribed to Premium... Account shows Free

Hi, I recently subscribed to a premium account, when I looked at my overview account it says I am currently a Free user. Got the email from PayPal saying it has been paid for. Please advise.

  • Casual Listener
  • Hi, I recently subscribed to a premium account, when I looked at my overview account it says I am currently a Free user. Got the email from PayPal saying it has been paid for. Please advise.
  • sundriya
  • Casual Listener
  • 509 Views
  • 4 replies
  • 0 likes
  • 509 Views
  • 4 replies
  • 0 likes