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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4468 Views
  • 0 replies
  • 9 likes
  • Security
  • 4468 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463744 Views
  • 974 replies
  • 110 likes
  • Account
  • 463744 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205200 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205200 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112956 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112956 Views
  • 72 replies
  • 12 likes

Premium account for desktop but showing as unavailable for mobile

I have spotify for desktop and was thinking of getting a premium account. But when I tried to download the mobile version it is noy listed in the Google Play store. and in the spotify website it says that it is not available for my country. If I get ...

  • Casual Listener
  • I have spotify for desktop and was thinking of getting a premium account. But when I tried to download the mobile version it is noy listed in the Google Play store. and in the spotify website it says...
  • Richard
  • Community Legend
  • 324 Views
  • 3 replies
  • 0 likes
  • 324 Views
  • 3 replies
  • 0 likes

Solved!! Credit card and country

Hi! I am a norwgian student with a norwegian credit card studying in America. Is there no way I can buy spotify premium? I wont get an american credit card just to get spotify, I've also tried to change country, but that is impossible as the option b...

  • Casual Listener
  • Hi!  I am a norwgian student with a norwegian credit card studying in America. Is there no way I can buy spotify premium? I wont get an american credit card just to get spotify, I've also tri...
  • viclie
  • Casual Listener
  • 4592 Views
  • 2 replies
  • 0 likes
  • 4592 Views
  • 2 replies
  • 0 likes

Solved!! problem with bank account while purchasing premium account

hello everybody, heres my problem.... Im currently living in Germany, but my bank account here does not allow me to pay online, so I tried to pay with my spanish credit cards, but as far as I have a German IP I cant pay or change the country of my pr...

  • Casual Listener
  • hello everybody, heres my problem....   Im currently living in Germany, but my bank account here does not allow me to pay online, so I tried to pay with my spanish credit cards, but as far a...
  • viclie
  • Casual Listener
  • 1259 Views
  • 9 replies
  • 0 likes
  • 1259 Views
  • 9 replies
  • 0 likes

reset password

dont remember my password, and im logging in with facebook. Thats fine, but when im in, spotify wants my spotify password. I then push the password reset button and write my email, it only says i have to reset my facebook password. Can spotify please...

  • Newbie
  • dont remember my password, and im logging in with facebook.   Thats fine, but when im in, spotify wants my spotify password.   I then push the password reset button and write my ema...
  • meahtenoha
  • Spotify
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Facebook Spotify tab no longer shows stats

Hi all. Not sure if this is the best place to post this but none of the other subforums seemed appropriate. So, Spotify + Facebook integration may be a controversial decision, but I've been fine with it because of the stat tracking that used to show ...

  • Newbie
  • Hi all. Not sure if this is the best place to post this but none of the other subforums seemed appropriate. So, Spotify + Facebook integration may be a controversial decision, but I've been fine ...
  • 377 Views
  • 0 replies
  • 3 likes
  • 377 Views
  • 0 replies
  • 3 likes

Premium services not working on iphone

Hi I am a spotify premium subscription member. The premium services work on the desktop app and not my iphone. I have tried logging in and logging out of my account but the premium services will still not work. Please help. Thanks!

  • Newbie
  • Hi   I am a spotify premium subscription member.  The premium services work on the desktop app and not my iphone.  I have tried logging in and logging out of my account but the pre...
  • Peter__
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

People subscribing to playlists that I've deleted

Hi,Deleted some playlists earlier today but a couple of hours later I get an email telling me a friend has subscribed to one of those lists, and somehow the list is still existing... Can I stop this?

  • Regular
  • Hi, Deleted some playlists earlier today but a couple of hours later I get an email telling me a friend has subscribed to one of those lists, and somehow the list is still existing... Can I stop thi...
  • axel_torslanda
  • Regular
  • 265 Views
  • 4 replies
  • 0 likes
  • 265 Views
  • 4 replies
  • 0 likes

Help

I can no longer log in. I have a premium account and every time I try to log in with my iPad it stalls (I can see the playlists) and then it says I don't have the correct password. My desktop app is giving me error 401 as well. Please help. mek27300

  • Visitor
  • I can no longer log in.  I have a premium account and every time I try to log in with my iPad it stalls (I can see the playlists) and then it says I don't have the correct password.  My des...
  • Peter__
  • Community Legend
  • 464 Views
  • 13 replies
  • 0 likes
  • 464 Views
  • 13 replies
  • 0 likes

Premium and Downloading in the UK

It is really unfortunate that Spotify stopped the downloading service in the UK. This was part of the Premium package. Suddenly stopping a service without explanation is reprehensible and reminds me of the MSN Music fiasco. MSN suddenly stopped their...

  • Newbie
  • It is really unfortunate that Spotify stopped the downloading service in the UK. This was part of the Premium package. Suddenly stopping a service without explanation is reprehensible and reminds m...
  • Peter__
  • Community Legend
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Solved!! Spotify unlimited ad-supported?

Hey, I got this lovely supprise today suggesting that the spotify unlimited will now be ad-supported. Can someone confirm this one for me?

spotify.png
  • Casual Listener
  • Hey,   I got this lovely supprise today suggesting that the spotify unlimited will now be ad-supported. Can someone confirm this one for me?  
  • Peter__
  • Community Legend
  • 1679 Views
  • 6 replies
  • 0 likes
  • 1679 Views
  • 6 replies
  • 0 likes

Premium Account

I recently change my facebook account. I want to use my Spotify Premium account on my new facebook account. How can I do this?

  • Newbie
  • I recently change my facebook account. I want to use my Spotify Premium account on my new facebook account. How can I do this?
  • Peter__
  • Community Legend
  • 306 Views
  • 3 replies
  • 0 likes
  • 306 Views
  • 3 replies
  • 0 likes

I have in error set up 2 spotify accounts getting charged twice per month please advise

Hi, I have somehow managed to set up 2 premium spotify accounts. 2 separate payments leave my account monthly. One is active and I use daily the other was set up in error when I swapped computers I reset up the account not knowing that I would be cha...

  • Newbie
  • Hi, I have somehow managed to set up 2 premium spotify accounts.  2 separate payments leave my account monthly. One is active and I use daily the other was set up in error when I swa...
  • Peter__
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Charged after cancelling my subscription

Hey, I cancelled my Premium subscription in November, and deleted my card details. I went through December, and everything seemed fine, but then, in January, I was charged for the Premium again. Why? How do I get my money back? I've tried using the c...

  • Regular
  • Hey,   I cancelled my Premium subscription in November, and deleted my card details. I went through December, and everything seemed fine, but then, in January, I was charged for the Premium ...
  • Peter__
  • Community Legend
  • 263 Views
  • 3 replies
  • 0 likes
  • 263 Views
  • 3 replies
  • 0 likes

Playlist revision history: can it be done?

I've started to update a monthly, public playlist of songs that I like. However, I have started to write them down manually for reference. I accidentally deleted last month's tracks and started fresh- without taking them down for reference. I want to...

  • Newbie
  • I've started to update a monthly, public playlist of songs that I like. However, I have started to write them down manually for reference. I accidentally deleted last month's tracks and started f...
  • 273 Views
  • 0 replies
  • 1 likes
  • 273 Views
  • 0 replies
  • 1 likes

Can not upgrade my profile -> free to premium

Hey Leute, kann leider kein gutes Englisch, also schreib ich in Deutsch.. Bei mir gibt es Probleme mit dem Upgrade.. Ich hab leider keine VISACARD / MASTERCARD oder so. Immer wenn ich versuche mit Rechnung zu bestellen steht da das entweder mein E-MA...

  • Newbie
  • Hey Leute,   kann leider kein gutes Englisch, also schreib ich in Deutsch..   Bei mir gibt es Probleme mit dem Upgrade.. Ich hab leider keine VISACARD / MASTERCARD oder so. Immer ...
  • 249 Views
  • 0 replies
  • 0 likes
  • 249 Views
  • 0 replies
  • 0 likes

Unsubscribe

Hi, I am an unlimited user but since the last month I've wanted to unsubscribe. I did all the process to cancel my subscription and it seemed it was ok, but on 14/01/2013 I realized that no! My account have still active and I paid 5€. I am very upset...

  • Casual Listener
  • Hi, I am an unlimited user but since the last month I've wanted to unsubscribe. I did all the process to cancel my subscription and it seemed it was ok, but on 14/01/2013 I realized th...
  • Liam
  • Community Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Unsubscribe

Hi, I am an unlimited user but since the last month I've wanted to unsubscribe. I did all the process to cancel my subscription and it seemed it was ok, but on 14/01/2013 I realized that no! My account have still active and I paid 5€. I am very upset...

  • Casual Listener
  • Hi, I am an unlimited user but since the last month I've wanted to unsubscribe. I did all the process to cancel my subscription and it seemed it was ok, but on 14/01/2013 I realized th...
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes

"Remove this person" doesn`t work

Hi! I want to unfollow a person and have pushed the button "remove this person", but he is still showing up on the list and I`m still getting information about what he is listening to. Very annoying. When I`m going back to his profil he is removed, s...

  • Casual Listener
  • Hi! I want to unfollow a person and have pushed the button "remove this person", but he is still showing up on the list and I`m still getting information about what he is listening to. Very annoyin...
  • 338 Views
  • 0 replies
  • 0 likes
  • 338 Views
  • 0 replies
  • 0 likes

Please get BT to stop throttling!

I am using spotify unlimited for listening to music at work perfectly fine and love the service. However when I try to listen to it at home on the same laptop it doesn't play songs at all. I'm not just talking about throttling and slowing down either...

  • Casual Listener
  • I am using spotify unlimited for listening to music at work perfectly fine and love the service. However when I try to listen to it at home on the same laptop it doesn't play songs at all. I'm not ju...
  • grahammm
  • Roadie
  • 910 Views
  • 3 replies
  • 0 likes
  • 910 Views
  • 3 replies
  • 0 likes

Spotify Free not refreshing 10 hour playtime!

Hi there, I'm currently having an issue with my spotify, in that I used up my 10 hours allowance last month, about a week ago. But now it's a new month the 10 hours hasn't refreshed or reloaded, meaning I'm still unable to use Spotify. Any ideas why?...

  • Casual Listener
  • Hi there,   I'm currently having an issue with my spotify, in that I used up my 10 hours allowance last month, about a week ago. But now it's a new month the 10 hours hasn't refreshed or reloa...
  • Peter__
  • Community Legend
  • 1840 Views
  • 7 replies
  • 2 likes
  • 1840 Views
  • 7 replies
  • 2 likes