Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • snickerdoc
  • Newbie
  • 195427 Views
  • 719 replies
  • 63 likes
  • Account
  • 195427 Views
  • 719 replies
  • 63 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1101202 Views
  • 118 replies
  • 106 likes
  • Account
  • 1101202 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 54725 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 54725 Views
  • 58 replies
  • 8 likes

need to logout everyone from my spotify account

Hi! Can someone help me with logging out of every spotify that I am on. ThanksAdriangt

  • Newbie
  • Hi!   Can someone help me with logging out of every spotify that I am on.   Thanks Adriangt
  • licenced
  • Community Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Werbung

In Eurer Werbung heißt es andauert: "personalisiert" das ist in Deutschland ein ganz böses Wort. Deutsche wollen nicht kategorisiert und mit personalisierter Werbung überhäuft werden. Auch wenn ich darin technisch wie auch aus der Sicht Marketing ric...

  • Newbie
  • In Eurer Werbung heißt es andauert:   "personalisiert"     das ist in Deutschland ein ganz böses Wort. Deutsche wollen nicht kategorisiert und mit personalisierter Werbung überhäu...
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes

Solved!! Unable to update my credit card

I got a message in the Spotify client that my credit card is about to expire. When I tried to change the credit card, all I got was this: Help?

  • Newbie
  • I got a message in the Spotify client that my credit card is about to expire. When I tried to change the credit card, all I got was this:     Help?
  • TobiasBerg
  • Casual Listener
  • 401 Views
  • 9 replies
  • 0 likes
  • 401 Views
  • 9 replies
  • 0 likes

Canceled my free trial today but still got charged $9.99

Customer service seems to be hard to find with Spotify, there is no number I can call to remove this charge because I don't use the service anymore and was under the impression that I had until today to cancel. I've emailed spotify but from what I've...

  • Newbie
  • Customer service seems to be hard to find with Spotify, there is no number I can call to remove this charge because I don't use the service anymore and was under the impression that I had until today...
  • meahtenoha
  • Spotify
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Solved!! New to Spotify Automatically logs me out

I'm new to spotify and tried logging in with my facebook account. When i do log in it opens the program and goes to the welcome to spotify popup. When i close that it automatically logs me out. I saw some posts about disconnecting from the facebook a...

  • Casual Listener
  • I'm new to spotify and tried logging in with my facebook account.  When i do log in it opens the program and goes to the welcome to spotify popup.  When i close that it automatically logs m...
  • BigJ
  • Casual Listener
  • 506 Views
  • 1 replies
  • 0 likes
  • 506 Views
  • 1 replies
  • 0 likes

Solved!! Worst payment service ever

Hello,Honestly, I really loved your service until I switched to try out the 30 day trial.Well before the 30 days was over I tried cancelling my subscription but JUST WOULDN'T LET ME. I kept getting "incorrect password". My account is connected throug...

  • Newbie
  • Hello, Honestly, I really loved your service until I switched to try out the 30 day trial. Well before the 30 days was over I tried cancelling my subscription but JUST WOULDN'T LET ME. I kept getti...
  • meahtenoha
  • Spotify
  • 445 Views
  • 7 replies
  • 0 likes
  • 445 Views
  • 7 replies
  • 0 likes

Just purchased Premium. yet i don't have premium? feeling robbed here

Just bought Premium accidently. it overdrew my bank account, and whats worse, it's not working. what gives!? tested on PC app and Android app. no premium. the website premium page says i have premium. FIX THIS! =/

  • Casual Listener
  • Just bought Premium accidently. it overdrew my bank account, and whats worse, it's not working. what gives!? tested on PC app and Android app. no premium. the website premium page says i have premium...
  • Bunie
  • Casual Listener
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Solved!! If tracks are removed from database, are they from your playlists?

If I have say, 200 albums in a playlist, if at some point album abc is removed from spotifys available database but then re-added several weeks later, will it re-appear in my playlist? Would it appear 'greyed out' in the meantime in my playlist or wo...

  • Regular
  • If I have say, 200 albums in a playlist, if at some point album abc is removed from spotifys available database but then re-added several weeks later, will it re-appear in my playlist?   Would...
  • user-removed
  • Not applicable
  • 823 Views
  • 6 replies
  • 0 likes
  • 823 Views
  • 6 replies
  • 0 likes

Solved!! New Premium Account - WIthout Facebook

I'm interested in opening a Premium account directly without a Facebook account. I'm not interestedin a Facebook link. Is that not possible?

  • Newbie
  • I'm interested in opening a Premium account directly without a Facebook account. I'm not interested in a Facebook link.    Is that not possible?  
  • user-removed
  • Not applicable
  • 2367 Views
  • 13 replies
  • 0 likes
  • 2367 Views
  • 13 replies
  • 0 likes

Solved!! Student discount

Hey Spotify. I just read that you liked education and are willing to "help" students by making a student discount for all that got the NUS extra card in UK.Are you planning on make similar offers in other countries?Give the same discount to students ...

  • Newbie
  • Hey Spotify.   I just read that you liked education and are willing to "help" students by making a student discount for all that got the NUS extra card in UK. Are you planning on make simil...
  • Sam
  • Spotify
  • 5600 Views
  • 3 replies
  • 1 likes
  • 5600 Views
  • 3 replies
  • 1 likes

Premium subsciber, but getting ads.

I have been a premium subscriber for a while now, but all of a sudden, I am getting ads. I went to my account and it listed me as free, but showed my credit card info. I authorized a payment, it said I am a premium subscriber, but still getting ads a...

  • Regular
  • I have been a premium subscriber for a while now, but all of a sudden, I am getting ads.  I went to my account and it listed me as free, but showed my credit card info.  I authorized a paym...
  • Sam
  • Spotify
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Trend-Micro blocking download due to virus.

Is there a problem here or should I try some work-around to allow the download?

  • Visitor
  • Is there a problem here or should I try some work-around to allow the download?
  • licenced
  • Community Legend
  • 743 Views
  • 1 replies
  • 0 likes
  • 743 Views
  • 1 replies
  • 0 likes

Serriusly.. Someone Help me

I am getting a new mail every time someone is posting... why? sooo annoying

  • Casual Listener
  • I am getting a new mail every time someone is posting... why? sooo annoying 😛
  • licenced
  • Community Legend
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

Spotify in various rooms in my house

Hello! I ativated the 30-day spotify premium tryout to look if it does everything I want it to do - and simply it does not. I have a WDTV Live which can access Spotify, My computer and a netbook WDTV -> Living RoomPC -> Working-SpaceNetbook -> Sleepi...

  • Regular
  • Hello!   I ativated the 30-day spotify premium tryout to look if it does everything I want it to do - and simply it does not.   I have a WDTV Live which can access Spotify, My computer ...
  • licenced
  • Community Legend
  • 599 Views
  • 1 replies
  • 0 likes
  • 599 Views
  • 1 replies
  • 0 likes

30 day free trial

Hey, i have looked around on the page but cant seem to find when this offer ends. I have probably not looked closely enough at the site but i guess someone could answer this one easily

  • Regular
  • Hey, i have looked around on the page but cant seem to find when this offer ends. I have probably not looked closely enough at the site but i guess someone could answer this one easily
  • Grayson
  • Roadie
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Solved!! Converting Unlimited days into Premium ones

One of my friends gave me 2 gift cards for my bday, so i used them and was a Unlimited user ever sincebut recently i won a free 3 months Premium code so i thought i'd give it a try turned out i couldn't. i supposed to apply for a Premium subscribtion...

  • Casual Listener
  • One of my friends gave me 2 gift cards for my bday, so i used them and was a Unlimited user ever since but recently i won a free 3 months Premium code so i thought i'd give it a try  turned ou...
  • user-removed
  • Not applicable
  • 448 Views
  • 5 replies
  • 0 likes
  • 448 Views
  • 5 replies
  • 0 likes

Problem with 30 days free trial!!

I want to sign up for the 30 days free trial, but every time I enter my card number and such, I get an warning saying that I need to check or change my payment details or something like that.PLEASE HELP!

  • Visitor
  • I want to sign up for the 30 days free trial, but every time I enter my card number and such, I get an warning saying that I need to check or change my payment details or something like that. PLEASE...
  • Sam
  • Spotify
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Spotify/FB problem

My FaceBook account won't show what i'm listening too because its just two triangles on the spotify CD's there, and it wont update what im listening to. Why?It started 3 days ago and i have no idea why. Any help?

  • Newbie
  • My FaceBook account won't show what i'm listening too because its just two triangles on the spotify CD's there, and it wont update what im listening to. Why? It started 3 days ago and i have no idea...
  • Sam
  • Spotify
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Trying to cancel 30 day trial and claiming I have inserted wrong password: please advise.

Hi there, I'm finding I'm having a similiar problem to someone you responded to yesterday.I have changed by facebook password and still having no luck in being able to cancel the 30 day free trial as it continuously says 'incorrect password'.Please a...

  • Casual Listener
  • Hi there,    I'm finding I'm having a similiar problem to someone you responded to yesterday. I have changed by facebook password and still having no luck in being able to cancel the 30 ...
  • Sam
  • Spotify
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

edit from facebook accont to log whit a user name

Hi there!I have an account where I log in with my facebook id.But it is so that I get tired of Facebook and resigned the account.So now the question is can you turn it into an account that you log in with a user id instead of facebook account?/Erik

  • Visitor
  • Hi there! I have an account where I log in with my facebook id . But it is so that I get tired of Facebook and resigned the account. So now the question is can ...
  • Stupify
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes