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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287864 Views

529 replies

34 likes

Account
Free
  • 287864 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13639 Views

6 replies

11 likes

Security
  • 13639 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540513 Views

990 replies

114 likes

Account
  • 540513 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129618 Views

74 replies

12 likes

Account
Login
Premium
  • 129618 Views
  • 74 replies
  • 12 likes

I tried to delete my account...

So, I did the contact form thing, wait a few, and now I'm stuck here. How long until my account gets deleted. And I'm just making sure that it does happen.

Visitor

So, I did the contact form thing, wait a few, and now I'm stuck here. How long until my account gets deleted. And I'm just making sure that it does happen.

148 Views

0 replies

0 likes

  • 148 Views
  • 0 replies
  • 0 likes

Giftcard for "Unlimited" subscription

Is it possible to boy a giftcard for a friend for the Unlimited subscription? I can only find an e-card for Premium.

Newbie

Is it possible to boy a giftcard for a friend for the Unlimited subscription? I can only find an e-card for Premium.

Peter__

Community Legend

220 Views

1 replies

0 likes

  • 220 Views
  • 1 replies
  • 0 likes

Solved!! Unsubscribe from emails

I've unsubscribed from Spotify emails dozens of times, yet I keep receiving emails. This is very annoying. I've read through the forums and checked to see if I had another account through Facebook, and I guess I did. I'm not sure how that works. I ne...

Casual Listener

I've unsubscribed from Spotify emails dozens of times, yet I keep receiving emails. This is very annoying.   I've read through the forums and checked to see if I had another account through ...

bradanders

Casual Listener

537 Views

4 replies

0 likes

  • 537 Views
  • 4 replies
  • 0 likes

Bank Account Mixup

I switched my bank and have new accounts now. I canceled my sofort.com entry last year already, this is what their website says: Betrag: 9,99 EUR pro Monat Eingestellt am: 10.07.2012 Now something went wrong, my Premium Account is cancelled, this is ...

Newbie

I switched my bank and have new accounts now. I canceled my sofort.com entry last year already, this is what their website says:   Betrag: 9,99 EUR pro Monat Eingestellt am: 10.07.2012...

Sam

Spotify

228 Views

1 replies

0 likes

  • 228 Views
  • 1 replies
  • 0 likes

Solved!! I accidentally paid twice for my spotify premium account by Paypall How to cancel one?

Hi, I am trying to contact someone about this. But the only option I can find is to post it here although it's not a very convenient place to ask you to cancel on of my unlimited buyings. Please help me out a.s.a.p. Thanks!

Casual Listener

Hi, I am trying to contact someone about this. But the only option I can find is to post it here although it's not a very convenient place to ask you to cancel on of my unlimited buyings. Please help...

Birgity

Casual Listener

390 Views

2 replies

0 likes

  • 390 Views
  • 2 replies
  • 0 likes

Spotify Premium dropped out

When I logged into Spotify today it told me about upgrading from Free to Unlimited/Premium, which was something of a surprise seeing as I've been a Premium user for quite some time now! When I checked my bank account I notice that my payments always ...

Newbie

When I logged into Spotify today it told me about upgrading from Free to Unlimited/Premium, which was something of a surprise seeing as I've been a Premium user for quite some time now!   Wh...

Peter__

Community Legend

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

from premium to free because of a payment mistake?!

yesterday my account changed vom premium to free without a reason. I never had a problem with the payment! now I got a message, that there was a mistake with the payment and my account will set to premium when the next payment starts in 3 days. but t...

Newbie

yesterday my account changed vom premium to free without a reason. I never had a problem with the payment! now I got a message, that there was a mistake with the payment and my account will set to ...

250 Views

0 replies

0 likes

  • 250 Views
  • 0 replies
  • 0 likes

Can't upgrade to Premium; 'This feature is currently unavailable. Please try again later.'

Hi there, I'm trying to upgrade from my current 'unlimited' membership to Premium so I can use the app on my mobile devices. However, when I try to upgrade using any of the various links, I get this message: 'This feature is currently unavailable. Pl...

Regular

Hi there,   I'm trying to upgrade from my current 'unlimited' membership to Premium so I can use the app on my mobile devices. However, when I try to upgrade using any of the various links, ...

sikknote

Regular

907 Views

4 replies

0 likes

  • 907 Views
  • 4 replies
  • 0 likes

Adding people / friends

Hi I am a spotify premium user. I don't have a facebook account. I am having trouble adding friends to my spotify account. A friend recently joined spotify. I have tried typing "spotify:user:username" in the search bar, but simply get a red banner sa...

Casual Listener

Hi   I am a spotify premium user.  I don't have a facebook account.  I am having trouble adding friends to my spotify account.  A friend recently joined spotify.  I have ...

makker99

Casual Listener

471 Views

3 replies

0 likes

  • 471 Views
  • 3 replies
  • 0 likes

Deleted playlist !!!

He borrado una lista sin darme cuenta, creyendo q era solo el modo offline!!,hay alguna manera de recuperarla?El nombre de la lista COLOMBIA VARIOS USUARIO-cafecolombia Gracias.Atentamente nacho rivera

Casual Listener

He borrado una lista sin darme cuenta, creyendo q era solo el modo offline!!,hay alguna manera de recuperarla? El nombre de la lista COLOMBIA VARIOS USUARIO-cafecolombia Gracias. Atentamente ...

223 Views

0 replies

0 likes

  • 223 Views
  • 0 replies
  • 0 likes

Solved!! get track buy now for 1 - what does that mean exactly

hi i have spot prem. i clicked Get Track. Window just shows the track Title and one button 'Buy now for 1'. Is that USD 1 or 1 banana? Is there a second dialog with further info about the track and the album, after that or is my Credit card (for 1 un...

Regular

hi i have spot prem. i clicked Get Track. Window just shows the track Title and one button 'Buy now for 1'.  Is that  USD 1 or 1 banana?  Is there a second dialog with further info abo...

Peter__

Community Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Spotify Free stopped working

I am using spotify free after I had used premium for some time. Now I had a red timebar running on the upper right corner that went down from 10 minutes to 0 and now I can't listen to anything anymore. What has happened here?

Casual Listener

I am using spotify free after I had used premium for some time. Now I had a red timebar running on the upper right corner that went down from 10 minutes to 0 and now I can't listen to anything anym...

Peter__

Community Legend

834 Views

1 replies

0 likes

  • 834 Views
  • 1 replies
  • 0 likes

Account Issues with facebook created premium account

I have a spotify account that was created with a facebook account. This is a premium account. I no longer wish to use facebook and once I deactivate facebook, my spotify account is deemed useless. Spotify somehow continues to work on my iPhone (I thi...

Newbie

I have a spotify account that was created with a facebook account. This is a premium account. I no longer wish to use facebook and once I deactivate facebook, my spotify account is deemed useless. Sp...

Peter__

Community Legend

290 Views

1 replies

1 likes

  • 290 Views
  • 1 replies
  • 1 likes

Premium service not working

I just paid for spotify premium and its not working on any mobile devices. I see that this is a common problem with people and have logged out and in several times to no avail.... Please resolve the issue ASAP. I also really don't like how difficult ...

Casual Listener

I just paid for spotify premium and its not working on any mobile devices. I see that this is a common problem with people and have logged out and in several times to no avail.... Please resolve the ...

Peter__

Community Legend

264 Views

1 replies

0 likes

  • 264 Views
  • 1 replies
  • 0 likes

Missing Starred Playlist

I am mising my playlists. Why is that and how do I go about restoring them? Kent

Casual Listener

I am mising my playlists.  Why is that and how do I go about restoring them?   Kent

Peter__

Community Legend

213 Views

1 replies

0 likes

  • 213 Views
  • 1 replies
  • 0 likes

Dutch (NL Spotify) Moneybookers Credit Card (Master Card) start Trial 30 days premium

Hi all, I'm trying to enable the 30 days trial of spotify Netherlands. The card is registered in the NL. But the company is in the UK. That shouldn't make a difference should it? I get the following message: Declined, please check or change payment d...

Newbie

Hi all,   I'm trying to enable the 30 days trial of spotify Netherlands. The card is registered in the NL. But the company is in the UK. That shouldn't make a difference should it?   ...

Pantomine

Newbie

805 Views

4 replies

0 likes

  • 805 Views
  • 4 replies
  • 0 likes

I am paying fro premium and only receiving the free service

I have be using spotify for over a year and about 3 months ago my premium subscription magically turned into a free service and you are still billing me! To make matters worse i think i may now be paying twice as not realising the money was still com...

Casual Listener

I have be using spotify for over a year and about 3 months ago my premium subscription magically turned into a free service and you are still billing me! To make matters worse i think i may now be pa...

meahtenoha

Spotify

168 Views

1 replies

0 likes

  • 168 Views
  • 1 replies
  • 0 likes

Problems resetting password

Hello, now I'm writing the 4th time. When I created my account, I had a typing mistake in my EMail Address. Fortunately the Email address at the provider was free, so that I could register it. But when I now try to reset my password I don't get an Em...

Newbie

Hello,   now I'm writing the 4th time. When I created my account, I had a typing mistake in my EMail Address. Fortunately the Email address at the provider was free, so that I could register...

meahtenoha

Spotify

204 Views

1 replies

0 likes

  • 204 Views
  • 1 replies
  • 0 likes

Autostart on subscription?

I just discovered that i've been charged for a subscription that i haven't started. I'm using the free version and I'm happy with that. How on earth can a subscription just activate itself?! Please help!SincerelyHannah Käck

Casual Listener

I just discovered that i've been charged for a subscription that i haven't started. I'm using the free version and I'm happy with that. How on earth can a subscription just activate itself?! Please...

meahtenoha

Spotify

366 Views

3 replies

0 likes

  • 366 Views
  • 3 replies
  • 0 likes

Unable to connect to facebook - temporary error

I am trying to connect my Facebook to my spotify account. I'm going here: https://www.spotify.com/uk/account/overview/ Then clicking on "Manually connect with Facebook" in the sidebar. However, I get an error message, "Sorry there has been a temporar...

Casual Listener

I am trying to connect my Facebook to my spotify account. I'm going here: https://www.spotify.com/uk/account/overview/   Then clicking on "Manually connect with Facebook" in the sidebar....

dank_kush

Casual Listener

1594 Views

2 replies

0 likes

  • 1594 Views
  • 2 replies
  • 0 likes