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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • chukos
  • Newbie
  • 168062 Views
  • 180 replies
  • 13 likes
  • Account
    Free
  • 168062 Views
  • 180 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11269 Views
  • 6 replies
  • 11 likes
  • Security
  • 11269 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 514602 Views
  • 986 replies
  • 112 likes
  • Account
  • 514602 Views
  • 986 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125799 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125799 Views
  • 74 replies
  • 12 likes

Solved!! Accidently paid premium with wrong payment

I meant to pay for spotify premium with paypal not my debit card and my debit has been overdrawn. Is there any way to get my money back to my card and pay with paypal? I already took out my debit card and added my paypal account. Need some help! than...

  • Casual Listener
  • I meant to pay for spotify premium with paypal not my debit card and my debit has been overdrawn. Is there any way to get my money back to my card and pay with paypal? I already took out my debit car...
  • AnthonyJustin
  • Casual Listener
  • 482 Views
  • 2 replies
  • 0 likes
  • 482 Views
  • 2 replies
  • 0 likes

Premium

I paid to reorder my premium on 1/15/2013 but yet my phone won't let me access it on my phone. My order number is 148235710016.

  • Newbie
  • I paid to reorder my premium on 1/15/2013 but yet my phone won't let me access it on my phone. My order number is 148235710016.
  • Peter__
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Solved!! A friend has connected her facebook account to my spotify account, now I can't get rid of her!

Please disconnect the facebook account linked to my spotify account and disconnect all devices since changing password doesn't work!RegardsAxel

  • Regular
  • Please disconnect the facebook account linked to my spotify account and disconnect all devices since changing password doesn't work! Regards Axel
  • axel_torslanda
  • Regular
  • 397 Views
  • 2 replies
  • 0 likes
  • 397 Views
  • 2 replies
  • 0 likes

Spotify not working...

Hi, just a quick question. I pay £10 a month for spotify on my iPad... It has worked fine for months then suddenly it won't let me play songs saying I need spotify premium on a desktop... :s really don't want to pay £10 for something I can't use... A...

  • Newbie
  • Hi, just a quick question. I pay £10 a month for spotify on my iPad... It has worked fine for months then suddenly it won't let me play songs saying I need spotify premium on a desktop... :s  re...
  • meahtenoha
  • Spotify
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

wont work'

im paying for priemium but it keeps saying on my phone, nook and desktop that i dont have it... yet they cvharged me already...it keeps saying i have no internet connection ...

  • Newbie
  • im paying for priemium but it keeps saying on my phone, nook and desktop that i dont have it... yet they cvharged me already...it keeps saying i have no internet connection ...
  • 143 Views
  • 0 replies
  • 0 likes
  • 143 Views
  • 0 replies
  • 0 likes

please help cannot login mobile saying trial over

I just signed up for a 30day trial after the 72hr expired. The mobile player is saying trail has ended. I have logged in an logged out..help thanks

  • Newbie
  • I just signed up for a 30day trial after the 72hr expired. The mobile player is saying trail has ended. I have logged in an logged out..help thanks
  • Peter__
  • Community Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Account Hijacked

Like several other people I've seen on the forum here, my account got hijacked. The contact email and password has been changed. I no longer have access to it. I've logged in with my facebook account for now. I've had no luck getting any response fro...

  • Visitor
  • Like several other people I've seen on the forum here, my account got hijacked. The contact email and password has been changed. I no longer have access to it. I've logged in with my facebook account...
  • user-removed
  • Not applicable
  • 256 Views
  • 2 replies
  • 0 likes
  • 256 Views
  • 2 replies
  • 0 likes

credit card declined because the 0 cent charge is below the minimum level accepted

My financial institution declines charges of 0 cents so I cannot set up my premium account. I've had a premium account for a while but my card expired so I am just trying to update with new one. I never had this problem in the past while using the sa...

  • Newbie
  • My financial institution declines charges of 0 cents so I cannot set up my premium account. I've had a premium account for a while but my card expired so I am just trying to update with new one. I ne...
  • 304 Views
  • 0 replies
  • 0 likes
  • 304 Views
  • 0 replies
  • 0 likes

difference between unlimited and premium

cant seem to find that info anywhere, if someone could explain or link me, it'd be appreciated ty

  • Newbie
  • cant seem to find that info anywhere, if someone could explain or link me, it'd be appreciated ty
  • Peter__
  • Community Legend
  • 25171 Views
  • 1 replies
  • 0 likes
  • 25171 Views
  • 1 replies
  • 0 likes

How get rid of commercial on unlimmited?

I pay for unlimited but still have commercial breaks,and my account says i have free,how to do to get rid of commercials break?

  • Casual Listener
  • I pay for unlimited but still have commercial breaks,and my account says i have free,how to do to get rid of commercials break?
  • Peter__
  • Community Legend
  • 920 Views
  • 3 replies
  • 0 likes
  • 920 Views
  • 3 replies
  • 0 likes

Changing profile picture?

Is there STILL no way to change a profile picture if you don't want to link to a Facebook account? Really Spotify? This is poor. Not all of us want to be on Facebook you know.

  • Casual Listener
  • Is there STILL no way to change a profile picture if you don't want to link to a Facebook account? Really Spotify? This is poor. Not all of us want to be on Facebook you know.
  • Sam
  • Spotify
  • 161699 Views
  • 25 replies
  • 434 likes
  • 161699 Views
  • 25 replies
  • 434 likes

Top lists not updating

I have (as many other users, I assume) my top lists set to "me". I want to see what I listen to the most. I have had Spotify for about 18 months now. The Top Lists have not been updated for several weeks. And, when they DID work, they were only updat...

  • Visitor
  • I have (as many other users, I assume) my top lists set to "me". I want to see what I listen to the most. I have had Spotify for about 18 months now. The Top Lists have not been updated for several w...
  • 331 Views
  • 0 replies
  • 0 likes
  • 331 Views
  • 0 replies
  • 0 likes

Can't acess my acount

I used my 48hr trial so I got the premium for 30days, so went to log in and it still comes up for me to get premium ???

  • Newbie
  • I used my 48hr trial so I got the premium for 30days, so went to log in and it still comes up for me to get premium ???
  • Peter__
  • Community Legend
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

This is a question having to do with spotify radio.

Hey guys, I just got Spotify Premium the other day and discovered that I can start playlist radio with the only playlist I have that connects from my itunes and has already been synced to my spotify. So my question is why can I only start this specif...

  • Newbie
  • Hey guys,   I just got Spotify Premium the other day and discovered that I can start playlist radio with the only playlist I have that connects from my itunes and has already been synced to ...
  • 324 Views
  • 0 replies
  • 0 likes
  • 324 Views
  • 0 replies
  • 0 likes

Change the time period of Top Lists

Is there a way to extend the time period that Top Lists are generated over? I'd rather have the list reflect my actual most listened to artists overall, rather than for the week (which is what it seems to be at the minute).

  • Newbie
  • Is there a way to extend the time period that Top Lists are generated over? I'd rather have the list reflect my actual most listened to artists overall, rather than for the week (which is what it see...
  • Peter__
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Solved!! Playlists are gone.

Hi! I just started my Spotify to see that all of my playlists are gone. Can you please help me? Have someone hacked me? /Mike

  • Casual Listener
  • Hi!   I just started my Spotify to see that all of my playlists are gone. Can you please help me? Have someone hacked me?   /Mike
  • meahtenoha
  • Spotify
  • 434 Views
  • 3 replies
  • 0 likes
  • 434 Views
  • 3 replies
  • 0 likes

Playlists still gone from my phone

Just figured out i needed to log in with my spotify details instead of the new facebook login to get my playlists back on my mac. Tried the same thing on my phone, but it says i dont have a premium account when i try to play a song. A quick reply wou...

  • Visitor
  • Just figured out i needed to log in with my spotify details instead of the new facebook login to get my playlists back on my mac.    Tried the same thing on my phone, but it says i dont...
  • meahtenoha
  • Spotify
  • 527 Views
  • 4 replies
  • 0 likes
  • 527 Views
  • 4 replies
  • 0 likes

NUS upgrade adverts

My flat mate and myself have both just purchased the NUS premium upgrade and are both still getting adverts.. how do we stop this? what is wrong...

  • Casual Listener
  • My flat mate and myself have both just purchased the NUS premium upgrade and are both still getting adverts.. how do we stop this? what is wrong...
  • fullstops
  • Casual Listener
  • 209 Views
  • 2 replies
  • 0 likes
  • 209 Views
  • 2 replies
  • 0 likes

Premium Question - Account

A friend of mine activated Premium on my Account, dont know how. If I look at my Profil @my Subscriptions, there stands: You are currently using Spotify Premium. Your account is associated with our partner telia-dk, please refer to telia-dk for quest...

  • Newbie
  • A friend of mine activated Premium on my Account, dont know how. If I look at my Profil @my Subscriptions, there stands: You are currently using Spotify Premium. Your account is associated with our...
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

Solved!! Spotify PIN not working, but I am sure it is the right one.

So I bought a spotify gift card yesterday, and decided to upgrade to Premium today. When I first entered the PIN i got a error page so I did it all over again, but then I ran into the message: The PIN code is false. So, how to fix this? Because I spe...

  • Newbie
  • So I bought a spotify gift card yesterday, and decided to upgrade to Premium today. When I first entered the PIN i got a error page so I did it all over again, but then I ran into the message: The PI...
  • Peter__
  • Community Legend
  • 773 Views
  • 1 replies
  • 0 likes
  • 773 Views
  • 1 replies
  • 0 likes