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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80347 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653656 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734058 Views
18 replies
29 likes
Hello today it seems like i bought Spotify unlimited. I clicked on spotify unlimited to see what specs it had. But then suddenly I paid 50 Dkk for it. I ain't using spotify unlimited, Actually I can't use it at all. I would see if you still could lis...
Hello today it seems like i bought Spotify unlimited. I clicked on spotify unlimited to see what specs it had. But then suddenly I paid 50 Dkk for it. I ain't using spotify unlimited, Actually I can'...
Community Legend
318 Views
1 replies
0 likes
I have been a Premium user of Spotify since april 2012. Now suddenly, today, I was downgraded to Free user, and all my 100+ playlists were gone. Some very strange things are happening: I entered a support contact form, and later today I again seemed ...
I have been a Premium user of Spotify since april 2012. Now suddenly, today, I was downgraded to Free user, and all my 100+ playlists were gone. Some very strange things are happening: &...
Spotify
595 Views
1 replies
0 likes
Hi, I have spotify premium, installed and based in the UK. All worked fine until I went to Abu Dhabi, where whenever I used my iPhone, my spotify said that only spotify premium users could use playlists and radio in that region. I figured it was just...
Hi, I have spotify premium, installed and based in the UK. All worked fine until I went to Abu Dhabi, where whenever I used my iPhone, my spotify said that only spotify premium users could use playli...
Casual Listener
1596 Views
12 replies
0 likes
This issue has been going on for a few days now and its driving my crazy. When I try to log into my premium account it says there is an error , if I try to say I forgot my password it says there is no active account associated with my email or my fac...
This issue has been going on for a few days now and its driving my crazy. When I try to log into my premium account it says there is an error , if I try to say I forgot my password it says there is n...
Community Legend
1093 Views
5 replies
0 likes
Hi,Can you please unlink my dopey boyfriend's Facebook account from my Spotify? I clicked preferences ands connect to resync my own but it flashes a pop up box and then disappears. I'm using a Mac on Safari if this is of any use. Thanks in advance
Hi, Can you please unlink my dopey boyfriend's Facebook account from my Spotify? I clicked preferences ands connect to resync my own but it flashes a pop up box and then disappears. I'm using a Ma...
Spotify
408 Views
3 replies
0 likes
My brother would like a Spotify Premium for the holidays. If I buy it now, will he receive it now? I don't want him to get it until the holiday.
My brother would like a Spotify Premium for the holidays. If I buy it now, will he receive it now? I don't want him to get it until the holiday.
Spotify
497 Views
2 replies
0 likes
Hello, I've just used my paypal account to buy (what I thought was) a one month subscription to Spotify. it turns out that I'll be billed repeatedly now, and I would like to turn that off, so I have paid for this month's subscription and it's a one o...
Hello, I've just used my paypal account to buy (what I thought was) a one month subscription to Spotify. it turns out that I'll be billed repeatedly now, and I would like to turn that off,...
Visitor
48347 Views
9 replies
7 likes
Is it possible to force logout my spotify account from any device it is logged into? Because I have changed my password but still gets paused because of use elsewhere.Username: rassehub
Is it possible to force logout my spotify account from any device it is logged into? Because I have changed my password but still gets paused because of use elsewhere. Username: rassehub
Spotify Legend
793 Views
4 replies
0 likes
Why did my Premium Account got disabled??? My payment was done.
Why did my Premium Account got disabled??? My payment was done.
Not applicable
1664 Views
22 replies
0 likes
I have got for some reason by registration two different Spotify IDs, and now I am being charged TWICE each month prom my PayPal account. I tried to contact the service team, but got no answer. What shall I do now? Thank you! Ljudmila
I have got for some reason by registration two different Spotify IDs, and now I am being charged TWICE each month prom my PayPal account. I tried to contact the service team, but got no answer....
Community Legend
372 Views
1 replies
0 likes
i down loaded the 30 day mobile free trial and it keep saying only premium users can listen to music on demand
i down loaded the 30 day mobile free trial and it keep saying only premium users can listen to music on demand
Community Legend
572 Views
1 replies
0 likes
Is there anyway to reset your spotify password through your facebook account? Someone has recently hijacked my account and I cannot reset the password via email.
Is there anyway to reset your spotify password through your facebook account? Someone has recently hijacked my account and I cannot reset the password via email.
Spotify Legend
437 Views
2 replies
0 likes
Hello! I have a spotify premium account connected to the mobilphone number: 0730-30 85 11. I pay 99 skr a month but i have lost the note where I wrote down login name and password. Could you help me? I also have a spotify free acount but that is conn...
Hello! I have a spotify premium account connected to the mobilphone number: 0730-30 85 11. I pay 99 skr a month but i have lost the note where I wrote down login name and password. Could you help m...
Community Legend
542 Views
1 replies
0 likes
I am a Irish customer and have tried numerous times to upgrade my account to Premium but Spotify won't accept the Credit Card. It's a Mastercard and is working for any other transactions. I've set up a Paypal account with the card but still refuses t...
I am a Irish customer and have tried numerous times to upgrade my account to Premium but Spotify won't accept the Credit Card. It's a Mastercard and is working for any other transactions. I've set up...
Newbie
3973 Views
17 replies
1 likes
Hi. Someone is using my spotify account and keeps disconnecting me... Could you please kick this guy/girl out of my account? Thanks
Hi. Someone is using my spotify account and keeps disconnecting me... Could you please kick this guy/girl out of my account? Thanks
Newbie
606 Views
4 replies
0 likes
Hiya, I signed up for Spotify on the Premium service - not intersted in trialing it as I want to use the service and have the access via my cellphone too. I signed up and entered my credit card details for the monthly subscription, but my account say...
Hiya, I signed up for Spotify on the Premium service - not intersted in trialing it as I want to use the service and have the access via my cellphone too. I signed up and entered my credit...
Casual Listener
880 Views
4 replies
0 likes
Hello, I have recently subscribed to Virgin and with that I recieved 3 months free Spotify premium. I live in a house share with 2 others. Can we link 3 different accounts to this offer? Chloe
Hello, I have recently subscribed to Virgin and with that I recieved 3 months free Spotify premium. I live in a house share with 2 others. Can we link 3 different accounts to this offer? Chloe
Community Legend
409 Views
1 replies
0 likes
Hi, so, a few days ago I finally downloaded the Spotify app onto my iPhone (4). It said that I had 48 hours left of my trial, and so I deleted the app right before my trial ended, figuring it wouldn't really be of much use afterwards. Today, I decide...
Hi, so, a few days ago I finally downloaded the Spotify app onto my iPhone (4). It said that I had 48 hours left of my trial, and so I deleted the app right before my trial ended, figuring it wouldn'...
Community Legend
5112 Views
6 replies
0 likes
Hi I deleted my facebook account and now I cant use my spotify service, i signed up for a new spotify account with "spotify credentials" but I would like to recover my old accound. My customer service email has gone unanswered Case #: 00356241
Hi I deleted my facebook account and now I cant use my spotify service, i signed up for a new spotify account with "spotify credentials" but I would like to recover my old accound. My customer servic...
Spotify Legend
757 Views
2 replies
0 likes
Hi all: Not sure what I'm doing wrong, but I can't seem to find any other users in the People tab. I click on it, then type my husband's username (or any of my friend's names) in the Search box using the required syntax "spotify:user:[username]". On ...
Hi all: Not sure what I'm doing wrong, but I can't seem to find any other users in the People tab. I click on it, then type my husband's username (or any of my friend's names) in the Searc...
Community Legend
1280 Views
16 replies
0 likes
