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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1476 Views
  • 0 replies
  • 7 likes
  • Security
  • 1476 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445163 Views
  • 970 replies
  • 108 likes
  • Account
  • 445163 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198712 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198712 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108069 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108069 Views
  • 70 replies
  • 11 likes

'recently played' shows music I didn't listen to. hacked or glitch?

PlanPremiumCountryGermanyDeviceSony Xperia Z3+Operating SystemAndroid My Question or IssueFor a few months now I have some music in my recently played section that I didn't even listen to or know. My account is part of a family subscription and as fa...

  • Visitor
  •   Plan Premium Country Germany Device Sony Xperia Z3+ Operating System Android   My Question or Issue For a few months now I have some music in my recently played section that I ...
  • Rene01
  • Community Legend
  • 1126 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 1126 Views
  • 1 replies
  • 0 likes

Wrong email for account

PlanPremiumCountryTurkey Hi, For a couple of months, I noticed someone else is playing songs on my spotify account on a different phone time to time. Today I realized email of my account is someone else's email and I can't change it because it doesn'...

  • Newbie
  • Plan Premium Country Turkey   Hi,  For a couple of months, I noticed someone else is playing songs on my spotify account on a different phone time to time. Today I realized email of m...
  • Billy-J
  • Spotify Star
  • 359 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 359 Views
  • 1 replies
  • 0 likes

Solved!! Cargo no reconocido

Acaban de aplicarme un cargo "recurrente" por $1188 pesos de ADYEN*Spotify cuando yo tengo mis dos cuentas como Spotify free y NO autoricé dicha transacción. Tuve que bloquear mi tarjeta de crédito para que no se sigan haciendo estos cargos pero de v...

  • Newbie
  • Acaban de aplicarme un cargo "recurrente" por $1188 pesos de ADYEN*Spotify cuando yo tengo mis dos cuentas como Spotify free y NO autoricé dicha transacción. Tuve que bloquear mi tarjeta de crédito p...
  • Manuelbasto81
  • Visitor
  • 7823 Views
  • 50 replies
  • 1 likes
  • 7823 Views
  • 50 replies
  • 1 likes

Solved!! Spotify Artistes vérification impossible

Bonjour,Je n'arrive pas à accéder à la suite de la vérification de mon compte Spotify Artiste. La recherche trouve bien mon lien où se trouvent mes Podcast, mais une page blanche avec trois petits points reste affichée pour une durée indéterminée (vo...

  • Casual Listener
  • Bonjour, Je n'arrive pas à accéder à la suite de la vérification de mon compte Spotify Artiste.  La recherche trouve bien mon lien où se trouvent mes Podcast, mais une page blanche avec trois ...
  • Akram123
  • Casual Listener
  • 1403 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 1403 Views
  • 2 replies
  • 0 likes

Solved!! Gratis Spotify Premium van KPN op verkeerde account

Hoi,Door KPN Glasvezel hebben mijn ouders een activeercode gekregen voor Spotify Premium. Nu hebben zij een nieuw account gemaakt en geactiveerd met die code, terwijl zij Spotify nauwelijks gebruiken. Ik daarentegen heb een Facebook-gelinkt account m...

  • Casual Listener
  • Hoi, Door KPN Glasvezel hebben mijn ouders een activeercode gekregen voor Spotify Premium. Nu hebben zij een nieuw account gemaakt en geactiveerd met die code, terwijl zij Spotify nauwelijks gebru...
  • xxroompjeexx
  • Visitor
  • 2281 Views
  • 6 replies
  • 0 likes
  • Account
  • 2281 Views
  • 6 replies
  • 0 likes

Delete Playlists in the Recover Playlist tab?

I know that when you delete a playlist it gets stored in the "Recover Playlist" tab under Account Settings. What I want to know is, is there a way to completely remove these playlists so I don't have an option to restore them? I know it's a strange t...

  • Casual Listener
  • I know that when you delete a playlist it gets stored in the "Recover Playlist" tab under Account Settings. What I want to know is, is there a way to completely remove these playlists so I don't have...
  • Emilia_8
  • Community Legend
  • 1387 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 1387 Views
  • 4 replies
  • 0 likes

Account hacked pls help

PlanPremiumCountryUnited statesDeviceSamsung Galaxy 5, xbox one x.Operating SystemNo idea.My Question or IssueSo I got hacked, someone is now using my spotify to listen to music I never would listen to. Now my recommended section is ruined it's almos...

  • Casual Listener
  • Plan Premium Country United states Device Samsung Galaxy 5, xbox one x. Operating System No idea. My Question or Issue So I got hacked, someone is now using my spotify to listen to music I n...
  • Billy-J
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 278 Views
  • 1 replies
  • 0 likes

account hacked

My password to my premium Spotify account has been hacked. Someone continues to change information and my original playlists are missing. PlanPremiumCountry USA Device(iPhone 8 ) My Question or Issue

  • Visitor
  • My password to my premium Spotify account has been hacked. Someone continues to change information and my original playlists are missing.  Plan Premium Country USA    Device (iPh...
  • Billy-J
  • Spotify Star
  • 269 Views
  • 1 replies
  • 0 likes
  • Account
  • 269 Views
  • 1 replies
  • 0 likes

spotify is SCAM

Thanks i must block credit credit card because you charged me for 80euros for nothing i don't have active subscription and i can't delete my credit card number. **bleep** you, you **bleep**ing thiefs

  • Visitor
  • Thanks i must block credit credit card because you charged me for 80euros for nothing i don't have active subscription and i can't delete my credit card number.   **bleep** you, you **bleep**i...
  • Billy-J
  • Spotify Star
  • 376 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium account for groups

I would like to subscribe to a premium account for a group of colleagues in my company.how can i subscribe for 1 account and make all my colleagues enjoying it under the same account?The idea is to act like the Family account but for more than 5 peop...

  • Newbie
  • I would like to subscribe to a premium account for a group of colleagues in my company. how can i subscribe for 1 account and make all my colleagues enjoying it under the same account? The ide...
  • Booplesnoot
  • Casual Listener
  • 4050 Views
  • 6 replies
  • 1 likes
  • Premium
  • 4050 Views
  • 6 replies
  • 1 likes

Facebook to new spotify account

PlanPremiumCountrySlovakiaOperating System(iOS 10, Windows 10 My Question or IssueHi, i just want to ask how to connect my FB to new Spotify account. FB acc was connected to my old account but i already permanently deleted it and unconnected FB but i...

  • Casual Listener
  •   Plan Premium Country Slovakia Operating System (iOS 10, Windows 10   My Question or Issue Hi, i just want to ask how to connect my FB to new Spotify account. FB acc was connected...
  • bohdxx
  • Casual Listener
  • 438 Views
  • 1 replies
  • 0 likes
  • Account
  • 438 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Premium access

I have signed up to spotify premium for families and tried to add 3 additional users at the same address via the iphone app. However what ever I did, now only 1 person can access Spotify premium at any one time and when one accesses it they knock the...

  • Casual Listener
  • I have signed up to spotify premium for families and tried to add 3 additional users at the same address via the iphone app. However what ever I did, now only 1 person can access Spotify premium at a...
  • Petya
  • Community Legend
  • 553 Views
  • 5 replies
  • 0 likes
  • 553 Views
  • 5 replies
  • 0 likes

Superuser Contribution Help with Spotify Family Plan playing on home Sonos and elsewhere

PlanFamilyCountry USA DeviceSonos + Alexa at home, Samsung GS9, Work/Windows ComputerI am having trouble with the Spotify family plan. My wife and I both have an account within the family plan, I listen to Spotify at work on my desktop as well as my ...

  • Newbie
  •   Plan Family Country USA   Device Sonos + Alexa at home, Samsung GS9, Work/Windows Computer I am having trouble with the Spotify family plan. My wife and I both have an account with...
  • Petya
  • Community Legend
  • 1809 Views
  • 2 replies
  • 0 likes
  • Account
    Unlimited
  • 1809 Views
  • 2 replies
  • 0 likes

Solved!! Two accounts, supposed to be one account. 2 charges!

Hello Spotify, Please help I thought I was switching my spotify premium to spotify premium family and I guess I used different usernames and now I have been charged twice for both plans! Please help, can you integrate both accounts and cancel my spot...

  • Visitor
  • Hello Spotify,   Please help I thought I was switching my spotify premium to spotify  premium family and I guess I used different usernames and now I have been charged twice for both plan...
  • Brunelicia
  • Community Legend
  • 789 Views
  • 1 replies
  • 1 likes
  • Premium
    Subscription
  • 789 Views
  • 1 replies
  • 1 likes

how to deactivate hulu

How do I deactivate hulu from my spotify premium student account.   

  • Visitor
  • How do I deactivate hulu from my spotify premium student account.     
  • Billy-J
  • Spotify Star
  • 1419 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 1419 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change account administrator

My son had a premium account that we were paying for. We recently decided to upgrade his account to a family premium account so we could all use the service. My son is now the administrator of the family account and I would like to make my account th...

  • Newbie
  • My son had a premium account that we were paying for. We recently decided to upgrade his account to a family premium account so we could all use the service. My son is now the administrator of t...
  • 8y79jtkyaqoncgx
  • Visitor
  • 1543 Views
  • 4 replies
  • 1 likes
  • 1543 Views
  • 4 replies
  • 1 likes

See Followers

So, I'm new artist on Spotify. I can see whoever follow me on my personal account but I can't see my band followers. Any idea?

  • Visitor
  • So, I'm new artist on Spotify. I can see whoever follow me on my personal account but I can't see my band followers. Any idea?
  • OneByBoo
  • Roadie
  • 953 Views
  • 1 replies
  • 1 likes
  • Account
    Other
  • 953 Views
  • 1 replies
  • 1 likes

i can't link my facebook account

PlanPremiumCountryTurkey Device(Mi A1, )Operating System(Android Oreo, Windows 10) My Question or IssueI unlinked my facebook account from my spotify account. And I cant link it again. I logged in with facebook but my username still shows a series of...

  • Casual Listener
  • Plan Premium Country Turkey   Device (Mi A1, ) Operating System (Android Oreo, Windows 10)   My Question or Issue I unlinked my facebook account from my spotify account. And...
  • Loxer
  • Community Legend
  • 616 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 616 Views
  • 5 replies
  • 0 likes

Solved!! Suddenly logged out and forgot password and e-mail password

PlanPremiumCountryNetherlands DeviceiPhone 5 and Macbook Pro 2015Operating SystemiOS My Question or IssueToday I was suddenly logged out of Spotify on all my devices (a different account from which I am now posting). I tried all of my passwords but n...

  • Casual Listener
  • Plan Premium Country Netherlands   Device iPhone 5 and Macbook Pro 2015 Operating System iOS   My Question or Issue Today I was suddenly logged out of Spotify on all my devices (...
  • charlotte_1986
  • Visitor
  • 4345 Views
  • 5 replies
  • 1 likes
  • Account
    Login
  • 4345 Views
  • 5 replies
  • 1 likes

Solved!! Why did my account name change?

PlanPremiumCountryUSDeviceiPhone/ChromebookOperating SystemiOS/Chrome OS My Question or IssueWhy did my username change? It used to show my full name, and now it shows my common username, but it's still attached through Facebook. What happened?

  • Regular
  • Plan Premium Country US Device iPhone/Chromebook Operating System iOS/Chrome OS   My Question or Issue Why did my username change? It used to show my full name, and now it shows my com...
  • Luan
  • Spotify Star
  • 1171 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 1171 Views
  • 3 replies
  • 0 likes