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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1580 Views
  • 0 replies
  • 7 likes
  • Security
  • 1580 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445712 Views
  • 970 replies
  • 108 likes
  • Account
  • 445712 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198967 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198967 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108234 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108234 Views
  • 70 replies
  • 11 likes

spotify playing music on it's own or account hacked?

i'll start from the beginning: i closed my pc, left home to visit my grandparents. then suddenly i get messages on facebook and last.fm that i've played savant and hallucinogen. not possible since my pc is 600kilometers away from me. alright, i panic...

  • Regular
  • i'll start from the beginning: i closed my pc, left home to visit my grandparents. then suddenly i get messages on facebook and last.fm that i've played savant and hallucinogen. not possible since my...
  • Sam
  • Spotify
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Re: Someone else using your account? Post here.

please log me out of all my accounts. i have reset my password a few times but still can't log in.

  • Casual Listener
  • please log me out of all my accounts. i have reset my password a few times but still can't log in.
  • Sam
  • Spotify
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

gift card info

Question: If I purchase a gift card, can I be sure that card will be sent to me to print off and give the hard copy to the recipient? The form asks me to list the recipient and his email address, and I'm concerned that the card will be sent to him an...

  • Newbie
  • Question:  If I purchase a gift card, can I be sure that card will be sent to me to print off and give the hard copy to the recipient?  The form asks me to list the recipient and his email ...
  • kcroy
  • Regular
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Facebook and Spotify

I've deleted a FB account and now I can't use my Spotify account anymore.. It's an option to create a new account but here's the question: is it possible to copy the (paid for) services from one account to another account- one that is not connected t...

  • Casual Listener
  • I've deleted a FB account and now I can't use my Spotify account anymore.. It's an option to create a new account but here's the question: is it possible to copy the (paid for) services fro...
  • Peter__
  • Community Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Need help!

Someone else is logged into my spotify on their cell phone and has my account linked with their Facebook. Can't seem to figure this out.

  • Newbie
  • Someone else is logged into my spotify on their cell phone and has my account linked with their Facebook. Can't seem to figure this out.
  • Peter__
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

STAFF PLEASE HELP

Hi so I just received an online giftcard from my stepmom and i went to redeem it and at the confirmation page I accidently hit a wrong number causing my phone number to be wrong and press send. I didnt relieze what happend until after the fact. I tri...

  • Newbie
  • Hi so I just received an online giftcard from my stepmom and i went to redeem it and at the confirmation page I accidently hit a wrong number causing my phone number to be wrong and press send. I did...
  • Peter__
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Upgrade Is NOT working

I upgraded to Spotify premium on Friday, it is now Sunday and it still not allowing me to do anything. Every time I try do listen to music I can only listen to free radio without being a premium member. I AM A PREMIUM MEMBER. I do not want to cancel,...

  • Newbie
  • I upgraded to Spotify premium on Friday, it is now Sunday and it still not allowing me to do anything. Every time I try do listen to music I can only listen to free radio without being a premium memb...
  • Peter__
  • Community Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Charged for a annual subscription instead of monthly

I have just received a Paypal bill for £119.88 GBP, which is your ANNUAL premium subscription cost despite having ONLY EVER been on a monthly plan and my account currently shows that I am on a monthly plan. I want the money refunded within 24 hours o...

  • Newbie
  • I have just received a Paypal bill for £119.88 GBP, which is your ANNUAL premium subscription cost despite having ONLY EVER been on a monthly plan and my account currently shows that I am on a m...
  • Peter__
  • Community Legend
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

Transfer premium account and playist to new one

I cancelled my facebook account last week and found out that spotify is instrinsicly linked to it. I created a new account and I wanted to know how to move all my playists and premnium membership to the new account. Please assist. Thanks, Josh

  • Newbie
  • I cancelled my facebook account last week and found out that spotify is instrinsicly linked to it.  I created a new account and I wanted to know how to move all my playists and premnium membersh...
  • Peter__
  • Community Legend
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

Non-Facebook account

Hello, I was wondering if anyone knows if it is possible to transfer the premium service to a non-facebook account?

  • Newbie
  • Hello,   I was wondering if anyone knows if it is possible to transfer the premium service to a non-facebook account?
  • Peter__
  • Community Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Can't log into my account!

I'm having some troubles logging into my account. The one i'm logged into now, isn't the one i'm normally using. The problem is that, i have no idea what my username is! When i try to recover by typing my email address, it says it's connected to face...

  • Visitor
  • I'm having some troubles logging into my account. The one i'm logged into now, isn't the one i'm normally using.   The problem is that, i have no idea what my username is! When i try to reco...
  • Peter__
  • Community Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

NUS Annual Premium Subscription

Hi there, I just purchased my first month of Spotify Premium at the NUS discounted price of £4.99 a month. I wanted to change my payments to annual, and on my subscriptions page it says that this will cost £119.88. Seeing as I get the discounted pric...

  • Visitor
  • Hi there,   I just purchased my first month of Spotify Premium at the NUS discounted price of £4.99 a month.  I wanted to change my payments to annual, and on my subscriptions page it s...
  • 251 Views
  • 0 replies
  • 0 likes
  • 251 Views
  • 0 replies
  • 0 likes

Cannot Login on Computer or iOS

I tried installing Spotify on new iOS device. App kept trying to connect me through Facebook. When I refused to connect, login process restarted with prompt that my login credentials were incorrect. Logged into Spotify website to update password. Tha...

  • Newbie
  • I tried installing Spotify on new iOS device. App kept trying to connect me through Facebook. When I refused to connect, login process restarted with prompt that my login credentials were incorrect. ...
  • 107 Views
  • 0 replies
  • 0 likes
  • 107 Views
  • 0 replies
  • 0 likes

Solved!! Accidentally deleted playlists

Hi!I just recently managed to delete the two playlists that I listen to the most, one of which contains nearly 3000 songs. They are called "nu nu nu" and "alles gut". Is it possible to get them back...?! Thanks! Emelie

  • Casual Listener
  • Hi! I just recently managed to delete the two playlists that I listen to the most, one of which contains nearly 3000 songs. They are called "nu nu nu" and "alles gut". Is it possible to get them b...
  • ep12345
  • Casual Listener
  • 370 Views
  • 3 replies
  • 0 likes
  • 370 Views
  • 3 replies
  • 0 likes

More on the duplicate acc issue..

I'm lifting this topic again since there is no response when I tried with the contact form. The thing is that I can't login to my premium account (popjompa) after some merge with facebook, I can access it on this site and it is still a premium accoun...

  • Casual Listener
  • I'm lifting this topic again since there is no response when I tried with the contact form.  The thing is that I can't login to my premium account (popjompa) after some merge with facebook, I c...
  • Dicla
  • Newbie
  • 364 Views
  • 8 replies
  • 0 likes
  • 364 Views
  • 8 replies
  • 0 likes

Where do you submit errors?

Hello. I'm new to Spotify so excuse me for this newbie question; As is expected with a massive database such as Spotify's their DB contains a lot of errors and faulty links between completely different artist with the same name. The good news of cour...

  • Visitor
  • Hello.   I'm new to Spotify so excuse me for this newbie question;   As is expected with a massive database such as Spotify's their DB contains a lot of errors and faulty links betw...
  • Peter__
  • Community Legend
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Just signed up for the 30 free trial and now I can't change my payment method

Hello all, I'm sure I'm not the first one to have this issue. I have tried searching the boards for the answer but I haven't found an answer. I signed up for the free 30 day trial after the 48 hour trial. I was told I would not get charged for this a...

  • Newbie
  • Hello all, I'm sure I'm not the first one to have this issue. I have tried searching the boards for the answer but I haven't found an answer.   I signed up for the free 30 day trial after th...
  • Peter__
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Hits December 2012

The best hits.... http://open.spotify.com/user/112921300/playlist/3yN06UgNgvrhgwFEkgvPry

  • Roadie
  • The best hits....   http://open.spotify.com/user/112921300/playlist/3yN06UgNgvrhgwFEkgvPry
  • 98 Views
  • 0 replies
  • 0 likes
  • 98 Views
  • 0 replies
  • 0 likes

Solved!! Spotify keeps telling me I can't stream on demand

So I've tried logging on and off to try to get my spotify working like it should. I used to be premium. I stopped the services but payed about an hour ago for Premium again and it's not letting me "stream music on demand". And as a former premium sub...

  • Casual Listener
  • So I've tried logging on and off to try to get my spotify working like it should. I used to be premium. I stopped the services but payed about an hour ago for Premium again and it's not letting me "s...
  • Rebeckyanahi
  • Casual Listener
  • 758 Views
  • 2 replies
  • 0 likes
  • 758 Views
  • 2 replies
  • 0 likes

Cake Showroom of Compassion only has 3 songs??????

What happened to the entire album? I am a premium subscriber and want the whole album!! Larry

  • Casual Listener
  • What happened to the entire album? I am a premium subscriber and want the whole album!!   Larry
  • Peter__
  • Community Legend
  • 1204 Views
  • 1 replies
  • 0 likes
  • 1204 Views
  • 1 replies
  • 0 likes