Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ooleebs1
  • Regular
  • 196779 Views
  • 720 replies
  • 63 likes
  • Account
  • 196779 Views
  • 720 replies
  • 63 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1101629 Views
  • 118 replies
  • 106 likes
  • Account
  • 1101629 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 55015 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 55015 Views
  • 58 replies
  • 8 likes

Updated Unlimited to Premium issue

Hello!I Updated my Spotify Unlimited to Premium 5 days ago. Got charged, but still got Spotify Unlimited...

  • Newbie
  • Hello! I Updated my Spotify Unlimited to Premium 5 days ago. Got charged, but still got Spotify Unlimited...
  • Richard
  • Roadie
  • 366 Views
  • 29 replies
  • 0 likes
  • 366 Views
  • 29 replies
  • 0 likes

List that should be available online are not available

It is the THIRD time it has happened these week and I am quite annoyed. I get a message in my phone when I open Spotify stating that I have accounts on more than three devices (which by the way I DO NOT have) and asks me to resart Sopyify. When I res...

  • Newbie
  • It is the THIRD time it has happened these week and I am quite annoyed. I get a message in my phone when I open Spotify stating that I have accounts on more than three devices (which by the way I DO ...
  • Richard
  • Roadie
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

New user probs?

Hi there, started my spotify experience about 2-3 days ago, and here are all my probs, maybe there are some ideas what to do... The situation:Mobile device is a SAMSUNG Galaxy S2 with fresh andoid 4.0.3.Only Linux at home, so I installed the Spotify ...

  • Newbie
  • Hi there,   started my spotify experience about 2-3 days ago, and here are all my probs, maybe there are some ideas what to do...   The situation: Mobile device is a SAMSUNG Galaxy S2 ...
  • Stupify
  • Community Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Two accounts connected to facebook- can only access one

Howdy. Help would be appreciated. I've had Spotify for yonks. But I stopped using it when the "you can only listen five times" rule came in because my playlists became pretty pointless. Then I created a new Spotify account when the facebook deal came...

  • Casual Listener
  • Howdy. Help would be appreciated.   I've had Spotify for yonks. But I stopped using it when the "you can only listen five times" rule came in because my playlists became pretty pointless. &nb...
  • 616 Views
  • 0 replies
  • 0 likes
  • 616 Views
  • 0 replies
  • 0 likes

advertisment

Hello,there. I've bought the Spotify Membership to avoid advertisment but there are still adverts in spotify... What should I do ?

  • Casual Listener
  • Hello,there. I've bought the Spotify Membership to avoid advertisment but there are still adverts in spotify... What should I do ?
  • 125 Views
  • 0 replies
  • 1 likes
  • 125 Views
  • 0 replies
  • 1 likes

Premium account - playing music on multiple desktops (at the same time)

Hi All, I just upgraded to premium as I want to play music in multiple locations (off my linux machine connected to speakers in the bathroom and off my windows desktop for music in my office). I'm sure this was possible with a premium subscription bu...

  • Casual Listener
  • Hi All,   I just upgraded to premium as I want to play music in multiple locations (off my linux machine connected to speakers in the bathroom and off my windows desktop for music in my office...
  • matmbl
  • Casual Listener
  • 471 Views
  • 3 replies
  • 0 likes
  • 471 Views
  • 3 replies
  • 0 likes

Accidentally deleted a playlist,,,help!

My playlist was called    slow    Can you help?

  • Regular
  • My playlist was called    slow    Can you help?
  • 94 Views
  • 0 replies
  • 0 likes
  • 94 Views
  • 0 replies
  • 0 likes

Spotify Premium not showing on different laptop

Ok, I think I'm doing something stupid here. I signed up to Spotify Premium on one laptop. When I go to use it on my other laptop (this one), it's only showing that I have a free account + my playlist subscriptions haven't been updated. When I opened...

  • Casual Listener
  • Ok, I think I'm doing something stupid here.   I signed up to Spotify Premium on one laptop. When I go to use it on my other laptop (this one), it's only showing that I have a free account + m...
  • villaz_1989
  • Casual Listener
  • 320 Views
  • 3 replies
  • 0 likes
  • 320 Views
  • 3 replies
  • 0 likes

i dont want facebook, please help me

I want to deactivate my Facebook account, but continue using spotify. Is this possible? I deactivated my Fb this morning, but when i logged into Spotify it automatically reactivated it.Please can someone help me. How do i disconnect the two?

  • Casual Listener
  • I want to deactivate my Facebook account, but continue using spotify. Is this possible?   I deactivated my Fb this morning, but when i logged into Spotify it automatically reactivated it. Ple...
  • Stupify
  • Community Legend
  • 300 Views
  • 3 replies
  • 0 likes
  • 300 Views
  • 3 replies
  • 0 likes

CANT UPGRADE

I have logged into correctly, clicked on unlimited option, chose Visa as payment option, clicked next and it says"Sorry, wrong password" I have logged in and out multiple times, used several browsers and still does not work. please help

  • Casual Listener
  • I have logged into correctly, clicked on unlimited option, chose Visa as payment option, clicked next and it says " Sorry, wrong password"   I have logged in and out multiple times, used se...
  • imlivinginthe80
  • Casual Listener
  • 258 Views
  • 6 replies
  • 0 likes
  • 258 Views
  • 6 replies
  • 0 likes

Someone I know connected the wrong facebookaccount to my spotify!

Know what to do? Someone I know connected the wrong facebookaccount to my spotify, and now I cant change it back.. How do I do?Thank you thank you!!/Anja

  • Newbie
  • Know what to do? Someone I know connected the wrong facebookaccount to my spotify, and now I cant change it back..  How do I do? Thank you thank you!! /Anja
  • 92 Views
  • 0 replies
  • 0 likes
  • 92 Views
  • 0 replies
  • 0 likes

I'm fed up

I jeep on having problems with spotify...now i cannot listen to the songs in the offline mode and i'm paying 10€ each month to have spotify premium...is there any other music support i can switch to?thanks

  • Newbie
  • I jeep on having problems with spotify...now i cannot listen to the songs in the offline mode and i'm paying 10€ each month to have spotify premium...is there any other music support i can switch to?...
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

Moved to the US

Hi there,I moved from the UK to the US and have been unable to log into my acount ever since. How do I gain access to my spotify from the US. I was just visiting the UK for a short while.Sudipto

  • Regular
  • Hi there, I moved from the UK to the US and have been unable to log into my acount ever since. How do I gain access to my spotify from the US. I was just visiting the UK for a short while. Sudipto
  • 166 Views
  • 0 replies
  • 0 likes
  • 166 Views
  • 0 replies
  • 0 likes

Trying to delete my account, spotify not helping

I came to the community forum to look for help permanently deleting my account, and found posts from a moderator saying to contact spotify support. I did so and received an automated email saying "If you have a question about Spotify then your first ...

  • Visitor
  • I came to the community forum to look for help permanently deleting my account, and found posts from a moderator saying to contact spotify support. I did so and received an automated email saying "If...
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes

Cannot connect with Facebook

Hello, When I try to connect with my Facebook account I get the following message from the Facebook popup: Sorry, something went wrong.We're working on getting this fixed as soon as we can.Go BackFacebook © 2011 · Help

  • Casual Listener
  • Hello,   When I try to connect with my Facebook account I get the following message from the Facebook popup:   Sorry, something went wrong. We're working on getting this fixed as soon ...
  • 351 Views
  • 0 replies
  • 0 likes
  • 351 Views
  • 0 replies
  • 0 likes

Wrong artist on album Wilderness by Tony Williams

Just heard a track on the Wilderness album by Tony WIlliams streaming online from KCSM Jazz 91. The album is on Spotifiy but with the incorrect artist name of Tony Alonso. Not sure if this is the best place to let Spotify know. Let me know if there i...

  • Newbie
  • Just heard a track on the Wilderness album by Tony WIlliams streaming online from KCSM Jazz 91. The album is on Spotifiy but with the incorrect artist name of Tony Alonso.   Not sure if this i...
  • 130 Views
  • 0 replies
  • 0 likes
  • 130 Views
  • 0 replies
  • 0 likes

Spotify Is Unable To Withdraw Funds...

Hi there,since yesterday I have been getting the message 'Spotify is unable to withdrawn funds due to a bank error' every time I log into Spotify. I checked my credit card and there have been no problems with it. I signed up for Spotify Premium ages ...

  • Music Fan
  • Hi there, since yesterday I have been getting the message 'Spotify is unable to withdrawn funds due to a bank error' every time I log into Spotify. I checked my credit card and there have been no pr...
  • humphreym
  • Music Fan
  • 472 Views
  • 6 replies
  • 0 likes
  • 472 Views
  • 6 replies
  • 0 likes

Solved!! Account disabled since I moved country

I moved to Denmark and since my account has been disabled. Previously I was using a free account in the UK. I would like to continue doing the same in Denmark but everytime I try to change my details it asks me to pay. I have e-mailed spotify custome...

  • Newbie
  • I moved to Denmark and since my account has been disabled. Previously I was using a free account in the UK. I would like to continue doing the same in Denmark but everytime I try to change my details...
  • zhuki
  • Regular
  • 485 Views
  • 1 replies
  • 0 likes
  • 485 Views
  • 1 replies
  • 0 likes

Offline tracks

When I open my account, I get the message "The offline tracks have expired. You need to login to Spotify to re-activate them".What do I have to do? I do log into my account every time I use my account. Is there something else I need to do? I really, ...

  • Regular
  • When I open my account, I get the message "The offline tracks have expired. You need to login to Spotify to re-activate them". What do I have to do? I do log into my account every time I use my acco...
  • lindacth
  • Regular
  • 195 Views
  • 3 replies
  • 0 likes
  • 195 Views
  • 3 replies
  • 0 likes

Playlists are suddenly gone and spotify tells me im using a free account.

Suddenly spotify tells me i have an free account and all my playlists are gone. When i check my account history it says i never had an premium account. This was the first month i am using spotify premium and i did realy like it.I buyed myself an gift...

  • Newbie
  • Suddenly spotify tells me i have an free account and all my playlists are gone.   When i check my account history it says i never had an premium account.   This was the first month i am...
  • 106 Views
  • 0 replies
  • 0 likes
  • 106 Views
  • 0 replies
  • 0 likes