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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 6818 Views
  • 1 replies
  • 9 likes
  • Security
  • 6818 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 473624 Views
  • 978 replies
  • 111 likes
  • Account
  • 473624 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207772 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207772 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 118966 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118966 Views
  • 72 replies
  • 12 likes

Spotify Premium on Mobile

Isn't it supposed to be that you log into Spotify Mobile for the first time (via Facebook OR email address) and then you can get a 48 hour free trial of spotify premium? I logged into mobile (with email, not fb) for the first time and it will not all...

  • Newbie
  • Isn't it supposed to be that you log into Spotify Mobile for the first time (via Facebook OR email address) and then you can get a 48 hour free trial of spotify premium? I logged into mobile (with em...
  • David
  • Spotify Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Charged twice!!! Please refund

Like it seems many people before me I've been charged twice for Premium this month. I cannot afford this - can anyone help me get back my money please...

  • Newbie
  • Like it seems many people before me I've been charged twice for Premium this month. I cannot afford this - can anyone help me get back my money please...
  • Marco
  • Community Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Solved!! change premium account location from germany to ireland

hey, i'll go to ireland for 6 month. is it possible to pay with paypal in ireland? or do i need a cc/bank account or similar?

  • Regular
  • hey, i'll go to ireland for 6 month. is it possible to pay with paypal in ireland? or do i need a cc/bank account  or similar?  
  • Azu
  • Regular
  • 467 Views
  • 2 replies
  • 0 likes
  • 467 Views
  • 2 replies
  • 0 likes

Premium Not Working on iPhone

I signed up for Premium about 3 days ago and my iPhone does not recognize my account as Premium. I signed in with my Facebook account, which has Premium. Uninstalled the app, reinstalled it, still nothing.

  • Newbie
  • I signed up for Premium about 3 days ago and my iPhone does not recognize my account as Premium. I signed in with my Facebook account, which has Premium. Uninstalled the app, reinstalled it, still no...
  • Sam
  • Spotify
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Premium on iphone but not on computer

Hi, I have seen this topic on the forum but send a separate message about this 'cos I didn't get the info I was looking for. I first started with a free account on my computer and then bought an Iphone and took a premium account on it. I have since t...

  • Newbie
  • Hi, I have seen this topic on the forum but send a separate message about this 'cos I didn't get the info I was looking for. I first started with a free account on my computer and then bought an Ip...
  • Peter__
  • Community Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Premium mobile

My spotify on my phone isn't working either. I brought premium a while back and it was working fine but now it's not working at all. Could you help?

  • Casual Listener
  • My spotify on my phone isn't working either. I brought premium a while back and it was working fine but now it's not working at all. Could you help?
  • Peter__
  • Community Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

De Premium-code die je hebt opgegeven is ongeldig. Controleer of je de code correct hebt ingevoerd.

Hello my spotify card of 10 euro is't working. its activated by the shop were i bought it? somebody help me? greetz falko

  • Newbie
  • Hello my spotify card of 10 euro is't working. its activated by the shop were i bought it?   somebody help me?   greetz falko 
  • Peter__
  • Community Legend
  • 778 Views
  • 1 replies
  • 0 likes
  • 778 Views
  • 1 replies
  • 0 likes

Account stolen

Hello, My account appears to have been stolen. From what I can tell the username is still active but I can only assume someone changed the email address on me. I am also still getting charged for premium. Username for that account is DigitalSyn. Is t...

  • Casual Listener
  • Hello,   My account appears to have been stolen. From what I can tell the username is still active but I can only assume someone changed the email address on me.    I am also s...
  • Richard
  • Community Legend
  • 709 Views
  • 4 replies
  • 0 likes
  • 709 Views
  • 4 replies
  • 0 likes

Songs missing on one computer but not another

There's an album that I'm able to listen to on spotify on my laptop at home (Jessie Ware). However, when I try to listen to it on my computer at work, it's not listed. I tried closing and opening the program thinking maybe it just needed to refresh, ...

  • Newbie
  • There's an album that I'm able to listen to on spotify on my laptop at home (Jessie Ware).  However, when I try to listen to it on my computer at work, it's not listed.  I tried closing and...
  • Marco
  • Community Legend
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

WHICH VERSION DO I NEED?

I am looking to upgrade to unlimited or premium but just wondered which version I need in order to download music to my computer so I can burn tracks to CD? Thanks

  • Newbie
  • I am looking to upgrade to unlimited or premium but just wondered which version I need in order to download music to my computer so I can burn tracks to CD?   Thanks 🙂
  • Marco
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Solved!! Downloading means buying???

Hi there, happy new year. I am on a 30 day trial and i have installed both Spotify in my computer and in my Android device. As my Android device spends most of the day connected to a WiFi network i used the "Download list" functionality with it, just...

  • Newbie
  • Hi there,  happy new year.   I am on a 30 day trial and i have installed both Spotify in my computer and in my Android device. As my Android device spends most of the day connected to a...
  • Jude
  • Spotify Legend
  • 5853 Views
  • 1 replies
  • 0 likes
  • 5853 Views
  • 1 replies
  • 0 likes

Solved!! duration of spotify premium travel mode

Hi I'm currently on Spotify premium in Sweden but I will return to Hong Kong (where I'm from) on 11 January.I'm wondering if Spotify travel mode will work when I'm back in Hong Kong? If yes for how long?Coz I'd love to continue using Spotify when I'm...

  • Casual Listener
  • Hi I'm currently on Spotify premium in Sweden but I will return to Hong Kong (where I'm from) on 11 January. I'm wondering if Spotify travel mode will work when I'm back in Hong Kong?  If yes ...
  • meahtenoha
  • Spotify
  • 1405 Views
  • 3 replies
  • 0 likes
  • 1405 Views
  • 3 replies
  • 0 likes

Subscription - I don´t want to used Spority

I am unsympathetic towards your method to treat your customers. I have now in 3 month say, I don´t want to use you program. I have also wrote to you, but no answer. I have pay 300 kroner, I not should do.

  • Newbie
  • I am unsympathetic towards your method to treat your customers. I have now in 3 month say, I don´t want to use you program. I have also wrote to you, but no answer. I have pay 300 kroner, I not shoul...
  • meahtenoha
  • Spotify
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Solved!! Why charge for mobile, but not for desktop?

I don't see the logic (aside from increased revenue). Why charge for features on the mobile app, which are free on the desktop app?

  • Music Fan
  • I don't see the logic (aside from increased revenue). Why charge for features on the mobile app, which are free on the desktop app?
  • dsDoan
  • Music Fan
  • 462 Views
  • 2 replies
  • 0 likes
  • 462 Views
  • 2 replies
  • 0 likes

Downloads purchase service in Spain

To Support Team or Customer Service: I was about to get a download package and I got a pop up message stating that the purchase service is not available anymore. Is this something temporary or the service won't be on anymore?I decided to become a Pre...

  • Newbie
  • To Support Team or Customer Service:   I was about to get a download package and I got a pop up message stating that the purchase service is not available anymore. Is this something temporar...
  • Peter__
  • Community Legend
  • 535 Views
  • 2 replies
  • 0 likes
  • 535 Views
  • 2 replies
  • 0 likes

30 day trial.

If I log out of my account during the 30 day trial will the trial still be used?

  • Newbie
  • If I log out of my account during the 30 day trial will the trial still be used?
  • meahtenoha
  • Spotify
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

I'd like my payment returned.

I'm positive that I've canceled my spotify account several times for premium, I just received word that a transaction for $9.99 went through, that I'm 99% I didn't authorize or want so please refund my money immediately. Thanks.

  • Newbie
  • I'm positive that I've canceled my spotify account several times for premium, I just received word that a transaction for $9.99 went through, that I'm 99% I didn't authorize or want so please refund ...
  • meahtenoha
  • Spotify
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Solved!! Spotify keeps telling me "there is a problem with the spotify server"

I have had Spotify for almost a year now, first time this has ever happened; trying to sync some playlists, it wont let me, says there is a problem with the server. I go online and the website says the server is fine. I updated my ipad version, my de...

  • Casual Listener
  • I have had Spotify for almost a year now, first time this has ever happened; trying to sync some playlists, it wont let me, says there is a problem with the server. I go online and the website says t...
  • Jessshortis
  • Newbie
  • 4603 Views
  • 31 replies
  • 0 likes
  • 4603 Views
  • 31 replies
  • 0 likes

use spotify on more than one device

I have the premium. but spotify pauses when im listening to it on my ipod and my wife opens her playlist on the laptop ? is there a way to avoid this ? thanks

  • Casual Listener
  • I have the premium. but spotify pauses when im listening to it on my ipod and my wife opens her playlist on the laptop ? is there a way to avoid this ? thanks
  • CoachMatt
  • Casual Listener
  • 1058 Views
  • 2 replies
  • 0 likes
  • 1058 Views
  • 2 replies
  • 0 likes