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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Fabio1970
  • Casual Listener
  • 261136 Views
  • 506 replies
  • 33 likes
  • Account
    Free
  • 261136 Views
  • 506 replies
  • 33 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13011 Views
  • 6 replies
  • 11 likes
  • Security
  • 13011 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 528800 Views
  • 989 replies
  • 113 likes
  • Account
  • 528800 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128019 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128019 Views
  • 74 replies
  • 12 likes

Paying for "basic-desktop, London". What is this?

I do not have an Spotify account, but pay 49,- n.kr. per month for something called " SPOTIFY basic-desktop, London". WHAT IS THIS? Rita Kjelstrup, Norway

  • Newbie
  • I do not have an Spotify account, but pay 49,- n.kr. per month for something called " SPOTIFY basic-desktop, London".   WHAT IS THIS?   Rita Kjelstrup, Norway
  • Sam
  • Spotify
  • 714 Views
  • 2 replies
  • 0 likes
  • 714 Views
  • 2 replies
  • 0 likes

Problemas con Facebook.

Por error he pulsado el boton de desconectar facebook y ahora dice que mi cuenta es free. Que puedo hacer??

  • Casual Listener
  • Por error he pulsado el boton de desconectar facebook y ahora dice que mi cuenta es free. Que puedo hacer??
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

Recover deleted playlists

Hi, I deleted some of my favourite playlists by accident today. Is there a way of recovering them? Thanks,

  • Casual Listener
  • Hi,   I deleted some of my favourite playlists by accident today.   Is there a way of recovering them?   Thanks,
  • Sam
  • Spotify
  • 342 Views
  • 3 replies
  • 0 likes
  • 342 Views
  • 3 replies
  • 0 likes

Premium Features are Quirky

I just got my Premium account working on my desktop, seems like most of the features are working fine (don't even know what they all are yet!! hah!), but when I signed into my phone, and tried to stream a song from one of my playlists, it says I need...

  • Newbie
  • I just got my Premium account working on my desktop, seems like most of the features are working fine (don't even know what they all are yet!! hah!), but when I signed into my phone, and tried to str...
  • Sam
  • Spotify
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

My playlists are gone!!

I bought a new phone and when i downloaded the app my playlists were gone.How do i get them back?Thanks,Linn

  • Casual Listener
  • I bought a new phone and when i downloaded the app my playlists were gone. How do i get them back? Thanks, Linn
  • Sam
  • Spotify
  • 255 Views
  • 3 replies
  • 0 likes
  • 255 Views
  • 3 replies
  • 0 likes

Deactivated facebook and spotify not working?

I deactivated my facebook account "marshiintae@gmail.com" and my spotify account no longer allows me to log in. Could you please move my playlist titled "Rap" and the "Starred" playlist to my new facebook/spotify account "intothetae@gmail.com" Thanks...

  • Casual Listener
  • I deactivated my facebook account "marshiintae@gmail.com" and my spotify account no longer allows me to log in. Could you please move my playlist titled "Rap" and the "Starred" playlist to my new fac...
  • Peter__
  • Community Legend
  • 392 Views
  • 3 replies
  • 0 likes
  • 392 Views
  • 3 replies
  • 0 likes

Can't Login, have tried time and time again - Premium member

Hi, my friend has had a spotify account for a while now and she said all of the sudden it stopped working. She logs in with her facebook account and now she has not been able to for a month or two now. She has had to pay for both of these months she ...

  • Visitor
  • Hi, my friend has had a spotify account for a while now and she said all of the sudden it stopped working. She logs in with her facebook account and now she has not been able to for a month or two no...
  • 131 Views
  • 0 replies
  • 0 likes
  • 131 Views
  • 0 replies
  • 0 likes

Spotify ticker on screen wont even show up

Hey, on the right side of my Spotify screen I would usually have a little ticker that tells me what my friends are listening to as they are listening to them. I dont know if this is spotify social, but I really enjoyed when it was there. One day as I...

  • Casual Listener
  • Hey, on the right side of my Spotify screen I would usually have a little ticker that tells me what my friends are listening to as they are listening to them.  I dont know if this is spotify soc...
  • Ignitable_Bman
  • Casual Listener
  • 869 Views
  • 5 replies
  • 0 likes
  • 869 Views
  • 5 replies
  • 0 likes

delete account!

delete my account asap!

  • Casual Listener
  • delete my account asap!
  • Peter__
  • Community Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Cant buy premium...

Payment failed. Please make sure that you have sufficient funds and that your credit card has not expired, if you're using one. To see your current payment details please go to your subscriptions page. If you still get this message after updating you...

  • Casual Listener
  • Payment failed. Please make sure that you have sufficient funds and that your credit card has not expired, if you're using one. To see your current payment details please go to your subscriptions pag...
  • MrPrick
  • Newbie
  • 1786 Views
  • 15 replies
  • 1 likes
  • 1786 Views
  • 15 replies
  • 1 likes

Solved!! Can't find "Social Network" settings to sort out missing music

I read the first post in the thread outlining what to do but I cannot find the "Social Network" options.

  • Casual Listener
  • I read the first post in the thread outlining what to do but I cannot find the "Social Network" options.
  • nyislanders6649
  • Casual Listener
  • 563 Views
  • 1 replies
  • 0 likes
  • 563 Views
  • 1 replies
  • 0 likes

Giftcard code is invalid?

Hi! i Bought a giftcard for 6 months yesterday, and when I try to update to premium I just get the message "The Premium code you entered is invalid. Please check that you have typed it correctly.", and the code is correctly... What to do?

  • Casual Listener
  • Hi! i Bought a giftcard for 6 months yesterday, and when I try to update to premium I just get the message "The Premium code you entered is invalid. Please check that you have typed it correctly...
  • meahtenoha
  • Spotify
  • 362 Views
  • 3 replies
  • 0 likes
  • 362 Views
  • 3 replies
  • 0 likes

No response from support - getting billed and can't login

I have set up a free account to get online here to try and get a response from support. I have sent numerous requests for help on my premium account and get no response. When I try to reset my passowrd - I am told my email is not associated with an a...

  • Casual Listener
  • I have set up a free account to get online here to try and get a response from support.   I have sent numerous requests for help on my premium account and get no response. When I try to re...
  • jsospotify
  • Casual Listener
  • 321 Views
  • 4 replies
  • 0 likes
  • 321 Views
  • 4 replies
  • 0 likes

Query best option for embedded play button on our new site

We're building a website based on memories with sections broken down into specific decades - is the best option to set up our own playlists for each decade or embedd the radio set for each decade and are both options feasible? Advice appreciated new ...

  • Regular
  • We're building a website based on memories with sections broken down into specific decades - is the best option to set up our own playlists for each decade or embedd the radio set for each decade and...
  • andyshill0113
  • Regular
  • 381 Views
  • 4 replies
  • 0 likes
  • 381 Views
  • 4 replies
  • 0 likes

Playlists for unlimited of free modus

I have just finished a 30 days test account, and I want to change to the free or unlmited modus. My question is: will my playlists then be deleted? Can I continue using them, if I am online? (I know that I cannot use is offline anymore.) Thanks and b...

  • Casual Listener
  • I have just finished a 30 days test account, and I want to change to the free or unlmited modus.   My question is: will my playlists then be deleted? Can I continue using them, if I am o...
  • geroya
  • Casual Listener
  • 222 Views
  • 2 replies
  • 0 likes
  • 222 Views
  • 2 replies
  • 0 likes

my premium stoped. And cant change back? My creditcard is not the problem.

My premium is gone, why? And why chant I change it back? My creditcard is not the problem. Help please.

  • Newbie
  • My premium is gone, why? And why chant I change it back? My creditcard is not the problem.   Help please.
  • Peter__
  • Community Legend
  • 308 Views
  • 2 replies
  • 0 likes
  • 308 Views
  • 2 replies
  • 0 likes

help!

Hello, please can you log me out of all sessions - someone is using my account and i don;t know who it is - creepy! Thanks

  • Casual Listener
  • Hello, please can you log me out of all sessions - someone is using my account and i don;t know who it is - creepy! Thanks
  • Peter__
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Payment Error with subscription

The monthly subscription does not work for me. Every month I have to enter my credit card details again. The first transaction works without any problems, but when it comes to the second one for the next month (subscription) it just fails. It is gett...

  • Newbie
  • The monthly subscription does not work for me. Every month I have to enter my credit card details again. The first transaction works without any problems, but when it comes to the second one for the ...
  • Peter__
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes