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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4437 Views
  • 0 replies
  • 9 likes
  • Security
  • 4437 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463472 Views
  • 974 replies
  • 110 likes
  • Account
  • 463472 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205105 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205105 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112901 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112901 Views
  • 72 replies
  • 12 likes

Spotify in Austria - please also wirthout Facebook!!!

hello, i like spotify and i'm realy happy with it. but i had to create a fake facebook account to sign up. now - i hate facebook - i want to leave facebook. but there is no chance to use spotify in austria without facebook. why? in other countries th...

  • Casual Listener
  • hello, i like spotify and i'm realy happy with it. but i had to create a fake facebook account to sign up. now - i hate facebook - i want to leave facebook. but there is no chance to use spotif...
  • ottiauswien
  • Casual Listener
  • 238 Views
  • 2 replies
  • 0 likes
  • 238 Views
  • 2 replies
  • 0 likes

Spotify Update Deleted Music From Playlist

Spotify Update Deleted Music From Playlist Hi, I updated Spotify and when it restarted, some songs of mine got deleted. Why? and can I retieve them? Thanks in advance.

  • Casual Listener
  • Spotify Update Deleted Music From Playlist   Hi,   I updated Spotify and when it restarted, some songs of mine got deleted. Why? and can I retieve them?   Thanks in advan...
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

Solved!! Spotify premium not working

I purchased spotify premium and it still tells me that only premium users are allowed

  • Casual Listener
  • I purchased spotify premium and it still tells me that only premium users are allowed
  • Al_weezie
  • Casual Listener
  • 364 Views
  • 2 replies
  • 0 likes
  • 364 Views
  • 2 replies
  • 0 likes

Help! I need to recover a playlist

How do I recover a playlist on Spotify?

  • Regular
  • How do I recover a playlist on Spotify?
  • Marco
  • Community Legend
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

3 months in a spotify free land!

Im going to Afghanistan for three months, an I'm pretty sure there's no Spotify there! I wonder if my spotify premium will work over there! does anyone know if you can use spotify premium for three months in a row without loging in?

  • Newbie
  • Im going to Afghanistan for three months, an I'm pretty sure there's no Spotify there! I wonder if my spotify premium will work over there! does anyone know if you can use spotify premium for three m...
  • Marco
  • Community Legend
  • 433 Views
  • 1 replies
  • 0 likes
  • 433 Views
  • 1 replies
  • 0 likes

Solved!! spotify in afghanistan

Hey, for Christmas i want to buy an spotify e-card for my brother (Premium Account). A problem might be, that he is on a mission in afghanistan for 3 months. Now the question ist, if he could use this service there or not. Within the offline-mode it ...

  • Casual Listener
  • Hey,    for Christmas i want to buy an spotify e-card for my brother (Premium Account). A problem might be, that he is on a mission in afghanistan for 3 months. Now the question ist, if...
  • m_otti
  • Casual Listener
  • 2938 Views
  • 3 replies
  • 0 likes
  • 2938 Views
  • 3 replies
  • 0 likes

Can no longer stream to one device and listen to offline tracks on another

Hi, I have a premium account and today I noticed that I can't listen (stream) on my ipad , iphone or windows PC, and have any other one of the other devices play a song which is offline. Has something changed recently? I have changed my password on m...

  • Casual Listener
  • Hi,   I have a premium account and today I noticed that I can't listen  (stream) on my ipad , iphone or windows PC, and have any other one of the other devices play a song which is offl...
  • 122 Views
  • 0 replies
  • 0 likes
  • 122 Views
  • 0 replies
  • 0 likes

Why is it not possible to purchase a one year premium subscription?

Hi, My last one year premium subscription expired. I had locked my Visa card so Spotify could not renew my subscription them self. That was according to my plan. Now I like to purchase a new one year subscription. That is not possible. Why?

  • Casual Listener
  • Hi, My last one year premium subscription expired. I had locked my Visa card so Spotify could not renew my subscription them self. That was according to my plan.    Now I like to purc...
  • David
  • Spotify Legend
  • 242 Views
  • 3 replies
  • 0 likes
  • 242 Views
  • 3 replies
  • 0 likes

Changed Credit info but spotify only lets me listen to radio.

I changed my credit info on my account And spotify is not letting me listen to the songs i choose its only giving me he option to start a radio

  • Newbie
  • I changed my credit info on my account   And spotify is not letting me listen to the songs i choose its only giving me he option to start a radio
  • Peter__
  • Community Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

NUS Discount on an Annual Subscription

Hi Everybody I have an NUS discount (50%) for my Spotify account. However, this is charged monthly. Is there any way I can just pay for the whole year in advance rather than monthly (I like to have everything paid rather than coming out on different ...

  • Casual Listener
  • Hi Everybody 🙂   I have an NUS discount (50%) for my Spotify account. However, this is charged monthly. Is there any way I can just pay for the whole year in advance rather than monthly (I ...
  • David
  • Spotify Legend
  • 392 Views
  • 2 replies
  • 0 likes
  • 392 Views
  • 2 replies
  • 0 likes

Solved!! Gift Cards for current subscribers?

I want to purchase a gift card (6-month subscription) for a buddy of mine. He's currently a subscriber, but money is usually tight, so thought 6 months of free Spotify Premium would be a nice gift. Can current Premium subscribers redeem those gift ca...

  • Casual Listener
  • I want to purchase a gift card (6-month subscription) for a buddy of mine.  He's currently a subscriber, but money is usually tight, so thought 6 months of free Spotify Premium would be a nice g...
  • wcdude18
  • Casual Listener
  • 381 Views
  • 2 replies
  • 0 likes
  • 381 Views
  • 2 replies
  • 0 likes

can't connect facebook

can't connect facebook to mac app or iphone app. i have a paid premium acct. please help.

  • Casual Listener
  • can't connect facebook to mac app or iphone app.     i have a paid premium acct.     please help. 
  • 136 Views
  • 0 replies
  • 0 likes
  • 136 Views
  • 0 replies
  • 0 likes

can't connect to facebook

on mac app or iphone app. i have a paid premium account. please help.

  • Casual Listener
  • on mac app or iphone app.     i have a paid premium account.     please help. 
  • 165 Views
  • 0 replies
  • 0 likes
  • 165 Views
  • 0 replies
  • 0 likes

Want change my payment method, but it didn't work

Hi there, I want to change my payment method from SofortÜberweisung (Germany) to a different bank account or to my papal account, but it does not work. Can anybody help me?

  • Visitor
  • Hi there,   I want to change my payment method from SofortÜberweisung (Germany) to a different bank account or to my papal account, but it does not work. Can anybody help me?
  • 305 Views
  • 0 replies
  • 1 likes
  • 305 Views
  • 0 replies
  • 1 likes

Solved!! I deleted two of my playlist? help please

One was named Hip-Hop and the other was named Kountry they was deleted today... I just became a premium user and I didnt know if i deleted it on my iphone it deleted on the laptop too... this is really frustrating... I spent days on these playlists a...

  • Casual Listener
  • One was named Hip-Hop and the other was named Kountry they was deleted today... I just became a premium user and I didnt know if i deleted it on my iphone it deleted on the laptop too... this is real...
  • Sam
  • Spotify
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Payment problems

Hello, On the 28 Nov. 2012 I have paid the invoice for the premium account which is also shown on my bank account. Nevertheless I received an email from spotify saying that there are problems with the payment and my account will be downgraded. I don'...

  • Regular
  • Hello,   On the 28 Nov. 2012 I have paid the invoice for the premium account which is also shown on my bank account. Nevertheless I received an email from spotify saying that there are probl...
  • Sam
  • Spotify
  • 343 Views
  • 3 replies
  • 0 likes
  • 343 Views
  • 3 replies
  • 0 likes

Account has been hacked!

My Premium account has been hacked which Spotify have now sorted but my playlists have disappeared and I can see that the hacker has made purchases using the 'download' this track option. What do I do?

  • Casual Listener
  • My Premium account has been hacked which Spotify have now sorted but my playlists have disappeared and I can see that the hacker has made purchases using the 'download' this track option.   ...
  • Sam
  • Spotify
  • 744 Views
  • 9 replies
  • 0 likes
  • 744 Views
  • 9 replies
  • 0 likes

No response, Deactivated Facebook however can not log in to Spotify?! Help.

I have deactivated my Facebook profile and have no intentions on returning. I understand I signed up using Facebook credentials, but since I no longer have a Facebook profile I can not use my Spotify Premium account. I have sent in a request form and...

  • Newbie
  • I have deactivated my Facebook profile and have no intentions on returning.  I understand I signed up using Facebook credentials, but since I no longer have a Facebook profile I can not use my S...
  • Sam
  • Spotify
  • 279 Views
  • 1 replies
  • 1 likes
  • 279 Views
  • 1 replies
  • 1 likes

Giving tracks to somebody, who does not yet have a Spotify account, and who lives in Australia

I live in the UK, where the cost of a 100-track download is £50. I would like to give my daughter in Australia a gift of 100 Spotify tracks of her choice. She does not have a Spotify account, but of course she can easily sign up. I can buy Spotify gi...

  • Newbie
  • I live in the UK, where the cost of a 100-track download is £50.   I would like to give my daughter in Australia a gift of 100 Spotify tracks of her choice. She does not have a Spotify accou...
  • Sam
  • Spotify
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Problems with italian credit card

Dear all, I really want to upgrade to Premium, but apparently payment through my italian credit card is not accepted since I am living in Netherlands. I thought I could get around the problem by changing my country to Italy, but this is not possible ...

  • Casual Listener
  • Dear all,   I really want to upgrade to Premium, but apparently payment through my italian credit card is not accepted since I am living in Netherlands. I thought I could get around the prob...
  • Sam
  • Spotify
  • 335 Views
  • 3 replies
  • 0 likes
  • 335 Views
  • 3 replies
  • 0 likes