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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

293796 Views

529 replies

34 likes

Account
Free
  • 293796 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13739 Views

6 replies

11 likes

Security
  • 13739 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541991 Views

990 replies

115 likes

Account
  • 541991 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129759 Views

74 replies

12 likes

Account
Login
Premium
  • 129759 Views
  • 74 replies
  • 12 likes

Only 42 minutes left this month? It's the 5th?

I noticed that I only have 42 minutes left to listen this month. I have only listened one day, during dinner, definatly 10 hours.. why is that? I want my music this month It's only the 5th of febuary so will I be without spotify for the rest of febua...

Newbie

I noticed that I only have 42 minutes left to listen this month. I have only listened one day, during dinner, definatly 10 hours.. why is that? I want my music this month 😞 It's only the 5th of febu...

Peter__

Community Legend

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

Gift Card Blues

Hello, I received a gift card as a gift in the mail from Target. I tried to redeem it and got an 'Invalid-something' error. I went to a local Target and made sure it was activated, which it was. I have tried several times to enter the code and never ...

Newbie

Hello,   I received a gift card as a gift in the mail from Target. I tried to redeem it and got an 'Invalid-something' error. I went to a local Target and made sure it was activated, which i...

Peter__

Community Legend

519 Views

3 replies

0 likes

  • 519 Views
  • 3 replies
  • 0 likes

Delete Forum Account

Can you please delete the forum account from old spoty account? The Spotify account is deleted but I still get notices from the forum which I can not login to disable. Also please record this in your feedback that all this issue is due to facebook lo...

Music Fan

Can you please delete the forum account from old spoty account? The Spotify account is deleted but I still get notices from the forum which I can not login to disable.   Also please record t...

Peter__

Community Legend

721 Views

3 replies

0 likes

  • 721 Views
  • 3 replies
  • 0 likes

Killed of facebook, no spotify

So I cancelled my facebook a month or so back. It was not until recently that I discovered that this also denied me access to my spotify account, so now I have a premium account which I can't access at all, which kinda sucks. I've sent atleast 5+ ema...

Visitor

So I cancelled my facebook a month or so back. It was not until recently that I discovered that this also denied me access to my spotify account, so now I have a premium account which I can't access ...

Peter__

Community Legend

192 Views

1 replies

0 likes

  • 192 Views
  • 1 replies
  • 0 likes

Joined on 1/4 for the 30 Day Free Trial, but will be charged $9.99 on 1/7. Please explain

Hello, Rather than explain it in paragraph form, I'll just outline the events that have led to this confusion. On 1/4: I logged into Spotify with my facebook account. Decided to upgrade to Premium. Submitted my cc information. In https://www.spotify....

Newbie

Hello, Rather than explain it in paragraph form, I'll just outline the events that have led to this confusion.   On 1/4: I logged into Spotify with my facebook account. Decided to upgrad...

Peter__

Community Legend

257 Views

1 replies

0 likes

  • 257 Views
  • 1 replies
  • 0 likes

Solved!! What happens to synced playlists when a premium subscription is over?

So, I found that I have a 48-hour free trial of spotify premium because I have recently gotten spotify for my Blackberry, and I have synced a playlist for offline listening, and I am wondering what will happen to that playlist once my trial expires, ...

Newbie

So, I found that I have a 48-hour free trial of spotify premium because I have recently gotten spotify for my Blackberry, and I have synced a playlist for offline listening, and I am wondering what w...

Peter__

Community Legend

644 Views

1 replies

0 likes

  • 644 Views
  • 1 replies
  • 0 likes

please help i delted a playlist

this was my favorite playlist and i was trying to download it on my iphone nad i hit delete!!! please help me!

Casual Listener

this was my favorite playlist and i was trying to download it on my iphone nad i hit delete!!! please help me! 

Peter__

Community Legend

186 Views

1 replies

0 likes

  • 186 Views
  • 1 replies
  • 0 likes

deleted playlist

Help When I last updated Spotify on my iphone it mucked up my playlists and squished half of then together under one playlist. I thought (stupidly) I could sort them out by deleting the playlist they were all stored under and then log out and log in....

Newbie

Help When I last updated Spotify on my iphone it mucked up my playlists and squished half of then together under one playlist. I thought (stupidly) I could sort them out by deleting the playlist th...

114 Views

0 replies

0 likes

  • 114 Views
  • 0 replies
  • 0 likes

Just paid twice for one month's Premium

Just bought Premium, and the page didn't load (No Data Received) so I refreshed and the payment was taken twice. Obviously I only want to pay once, any chance I can get one of the payments refunded?

Newbie

Just bought Premium, and the page didn't load (No Data Received) so I refreshed and the payment was taken twice.   Obviously I only want to pay once, any chance I can get one of the payments r...

Peter__

Community Legend

390 Views

4 replies

0 likes

  • 390 Views
  • 4 replies
  • 0 likes

free for 3months with virgin

iv had spotify before free for 6 months when i first got virgin installed now my contract is up and iv resubscribed for another 12 months which gives me another 3 months free but utsnot showing up on my account .does this mean u get the free premium ...

Newbie

iv had spotify before free for 6 months when i first got virgin installed now my contract is up and iv resubscribed for another 12 months which gives me another 3 months free but utsnot showing up on...

Peter__

Community Legend

242 Views

1 replies

0 likes

  • 242 Views
  • 1 replies
  • 0 likes

This must be illegal / cheating spotify

You know this: http://spotifypremiumcode.co.uk/?page_id=7 that is illegal - right? Stop them, if it is. by the way: how about price rebate if buying 6 months or more? Likely gives you more customers greetings

Casual Listener

You know this: http://spotifypremiumcode.co.uk/?page_id=7 that is illegal - right? Stop them, if it is. by the way: how about price rebate if buying 6 months or more? Likely gives you more cust...

Peter__

Community Legend

1896 Views

1 replies

0 likes

  • 1896 Views
  • 1 replies
  • 0 likes

Two accounts

Hello, i have a problem regarding my Spotify account. It is connected to Facebook, but my E-Mail address is outdated. When I try to change it to my current one (andre at mcflash99 dot de), I get the message, that there is already an account registere...

Newbie

Hello,   i have a problem regarding my Spotify account. It is connected to Facebook, but my E-Mail address is outdated. When I try to change it to my current one (andre at mcflash99 dot de),...

Peter__

Community Legend

193 Views

1 replies

0 likes

  • 193 Views
  • 1 replies
  • 0 likes

Premium Gift Card says code has already been redeemed.

I received a Premium Gift for Christmas and when I went to upgrade my subscription, it says the code was redeemed. This was purchased by my parents for me, and this was the first time I tried to do this. How can I find out who redeemed and it switch ...

Newbie

I received a Premium Gift for Christmas and when I went to upgrade my subscription, it says the code was redeemed. This was purchased by my parents for me, and this was the first time I tried to do t...

Peter__

Community Legend

689 Views

1 replies

0 likes

  • 689 Views
  • 1 replies
  • 0 likes

Refund this poor-man please!!

Hello, I was hoping to attain a service member from Spotify to refund charges to my credit card that I did not realize were accumulating monthly. I don't remember the last time I used spotify but I believe it was over 9 months ago. I thought I had ca...

Newbie

Hello, I was hoping to attain a service member from Spotify to refund charges to my credit card that I did not realize were accumulating monthly.  I don't remember the last time I used spotify b...

Rorey

Spotify

246 Views

1 replies

0 likes

  • 246 Views
  • 1 replies
  • 0 likes

Premium Subscription disappeared

Hi, in december I prepaid for 12 months of premium through spotify vouchers (2x3 months + 6x1 month), however today I log in and I see I am a spotify free user, all my premium credits have disappeared... wtf?

Casual Listener

Hi, in december I prepaid for 12 months of premium through spotify vouchers (2x3 months + 6x1 month), however today I log in and I see I am a spotify free user, all my premium credits have disappeare...

187Media

Casual Listener

344 Views

3 replies

0 likes

  • 344 Views
  • 3 replies
  • 0 likes

Solved!! Lost playlists

Hi i've logged into my spotify account this morning to find all of my playlists are gone, however they are still listed on my iphone app! Please help

Casual Listener

Hi i've logged into my spotify account this morning to find all of my playlists are gone, however they are still listed on my iphone app! Please help

christopherbox7

Newbie

645 Views

7 replies

0 likes

  • 645 Views
  • 7 replies
  • 0 likes

Solved!! Music Glitch

I don't know what is the best way to report this but this song: spotify:track:6kZXuGvxzxTqWyqZpaGMVa has a glitch at 1:00 Metric – The Wanderlust High quality streaming is not activated, but I have an Unlimited account. Thanks, Jean-Sébastien

Casual Listener

I don't know what is the best way to report this but this song: spotify:track:6kZXuGvxzxTqWyqZpaGMVa   has a glitch at 1:00   Metric – The Wanderlust   High quality strea...

jsgoupil

Casual Listener

802 Views

2 replies

0 likes

  • 802 Views
  • 2 replies
  • 0 likes

I'm a preemium user and it's not working on mobile

I've had premium for months and always use it on my mobile. My cc expired so I updated it. I am trying to use premium on my mobile. I have logged out and logged back in. It says I am premium on my PC. It's been 24 hours. How do I solve this?

Newbie

I've had premium for months and always use it on my mobile.  My cc expired so I updated it.  I am trying to use premium on my mobile.  I have logged out and logged back in.  ...

Sam

Spotify

203 Views

1 replies

0 likes

  • 203 Views
  • 1 replies
  • 0 likes

Did a clean reinstall and still not getting Premium

I ordered premium on the 25th, and am still not getting it on my computer or my iphone. I did a clean reinstallation on my macbook. It did not help, and my account settings do not read Premium. Help! It means I am most certainly NOT getting my free m...

Casual Listener

I ordered premium on the 25th, and am still not getting it on my computer or my iphone.  I did a clean reinstallation on my macbook.  It did not help, and my account settings do not read Pr...

steviethek

Casual Listener

278 Views

3 replies

0 likes

  • 278 Views
  • 3 replies
  • 0 likes

No longer premium spotify

Hi, My kid deleted my mobile Spotify app and when I downloaded it again I no longer have Spotfiy premium or acces to any playlists. I have checked and I have paid for it for this month. What should I do? Lina

Casual Listener

Hi,   My kid deleted my mobile Spotify app and when I downloaded it again I no longer have Spotfiy premium or acces to any playlists. I have checked and I have paid for it for this month. Wh...

Sam

Spotify

230 Views

1 replies

0 likes

  • 230 Views
  • 1 replies
  • 0 likes