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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80405 Views

9 replies

2 likes

Account
Login
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  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653844 Views

13 replies

4 likes

Account
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  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734280 Views

18 replies

29 likes

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  • 18 replies
  • 29 likes

NO SOLUTIONS WORK - Missing playlists/starred tracks am paying premium still but have no songs

My playlists/starred songs are all gone. No solutions on here work, everything looks normal and its says im still on my premium account for which im paying for. This has happened on my laptop and on my android phone. I have used spotify for a long ti...

Regular

My playlists/starred songs are all gone. No solutions on here work, everything looks normal and its says im still on my premium account for which im paying for. This has happened on my laptop and on ...

Peter__

Community Legend

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Spotify gift card error!

Hello! I bought a gift card for myself today, and want 1 month premium. After I've typed the code and pressed ok, Google Chrome (And Internet Explorer) get an error message that told that I can't get connection on the website. Whats wrong? Problem so...

Newbie

Hello! I bought a gift card for myself today, and want 1 month premium. After I've typed the code and pressed ok, Google Chrome (And Internet Explorer) get an error message that told that I can't get...

Peter__

Community Legend

658 Views

10 replies

0 likes

  • 658 Views
  • 10 replies
  • 0 likes

Solved!! Not ten hours Spotify but only 30 minutes?

Hello there. I need some help.. The moth started only a few days ago and I didn't get 10 hours but 30 minutes! o.o Now I can't listen to music anymore and I have to wait till next month. What's this about? Best wishes.. Daphne

Newbie

Hello there. I need some help..   The moth started only a few days ago and I didn't get 10 hours but 30 minutes! o.o Now I can't listen to music anymore and I have to wait till next month...

Peter__

Community Legend

873 Views

4 replies

0 likes

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  • 4 replies
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all my playlists are gone?

spotify im not happy with my service at all iv logged in on my spotify today and every single one of my playlists are gone i need this issue resolved asap i have not deleted any of them they have all just disapeared and i can see this has happened to...

Casual Listener

spotify im not happy with my service at all iv logged in on my spotify today and every single one of my playlists are gone i need this issue resolved asap i have not deleted any of them they have all...

Peter__

Community Legend

276 Views

1 replies

0 likes

  • 276 Views
  • 1 replies
  • 0 likes

Payment failed

Hello Mr. Spotify I've been Premium user for about year. So far there has been no problems with payment. But now, in November I was told the credit card payment is failed. And I can't get it through myself as well. There is no issue with account, car...

Casual Listener

Hello Mr. Spotify 🙂   I've been Premium user for about year. So far there has been no problems with payment. But now, in November I was told the credit card payment is failed. And I ca...

ziffis

Casual Listener

973 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Linking to new Facebook pages: This page is not yet approved to add catalogs.

Facebook URL: https://www.facebook.com/lilcorymuzik Spotify: Lil Cory Reasons FB should have approved me: Def Jam (Major Label) distributes my music I have spent money in facebook ads My music is not only on Spotify but iTunes, Rhapsody and more... I...

Regular

Facebook URL: https://www.facebook.com/lilcorymuzik   Spotify: Lil Cory   Reasons FB should have approved me:   Def Jam (Major Label) distributes my music I hav...

Lilcory

Casual Listener

3587 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Missing playlists/starred tracks am paying premium still but have no songs

My playlists/starred songs are all gone. No solutions on here work, everything looks normal and its says im still on my premium account for which im paying for. This has happened on my laptop and on my android phone. I have used spotify for a long ti...

Regular

My playlists/starred songs are all gone. No solutions on here work, everything looks normal and its says im still on my premium account for which im paying for. This has happened on my laptop and on ...

NakeiferW

Regular

941 Views

4 replies

1 likes

  • 941 Views
  • 4 replies
  • 1 likes

Subscription Billing

Hi, I had the 30 day free trial of spotify, but I guess its finally up because I was billed today. I wasn't given an alert that it was going to be up and I really can't afford to be billed because I'm a college student with no job and I'm kind of jus...

Newbie

Hi,   I had the 30 day free trial of spotify, but I guess its finally up because I was billed today. I wasn't given an alert that it was going to be up and I really can't afford to be billed...

Peter__

Community Legend

305 Views

1 replies

0 likes

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  • 1 replies
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spotify/netflix

Hello! Ive heard some people got netflix free for 1 year cuz they had spotify premium.. they did get a mail from spotify .. why havent i?? I also want 1 year free netflix because i got premium aswell.. [Snip - Email Address - Mod] send me something n...

Newbie

Hello! Ive heard some people got netflix free for 1 year cuz they had spotify premium.. they did get a mail from spotify .. why havent i?? I also want 1 year free netflix because i got premium aswell...

Peter__

Community Legend

1007 Views

3 replies

0 likes

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  • 3 replies
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Payment problem

I bought a vanilla visa gift card to make my payment and it keeps declining it. Has anyone else had this problem? I tried contacting Spotify amd haven't been emailed back.

Newbie

I bought a vanilla visa gift card to make my payment and it keeps declining it. Has anyone else had this problem? I tried contacting Spotify amd haven't been emailed back.

Peter__

Community Legend

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

What do I have to do to get some help around here?

I've tried the help threads, I've PM'd mods, I've sent a contact form and gotten one response that fixed nothing and replied to it twice. I've sent them security information to merge accounts and still no help. Is there a number I can call to get thi...

Visitor

I've tried the help threads, I've PM'd mods, I've sent a contact form and gotten one response that fixed nothing and replied to it twice. I've sent them security information to merge accounts and sti...

Peter__

Community Legend

531 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Mistaken Payment

Spotify charged me 9.99 after the free trial ran out. I was unaware that it would happen at midnight, and as such I didn't cancel until 12:30AM or so. I love the service but I simply cannot afford the 10 dollars right now and a refund would really re...

Casual Listener

Spotify charged me 9.99 after the free trial ran out. I was unaware that it would happen at midnight, and as such I didn't cancel until 12:30AM or so. I love the service but I simply cannot afford th...

Marco

Community Legend

541 Views

6 replies

0 likes

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  • 6 replies
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new/returning member question about account usage

hello spotify community, maybe a bit fo a strange question but i have started using spotify again yesterday as i think i used it when the library was alot smaller and this time i have signed in via my facebook login details. Due to not having the gre...

Newbie

hello spotify community,     maybe a bit fo a strange question but i have started using spotify again yesterday as i think i used it when the library was alot smaller and this time i ...

Stupify

Community Legend

239 Views

1 replies

0 likes

  • 239 Views
  • 1 replies
  • 0 likes

No salen todos mis amigos de Facebook en Amigos

Hola, cuando abro la sección Amigos de Spotify no salen todos mis amigos de Facebook, sólo me salen dos, por qué? qué puedo hacer? Muchas gracias.

Newbie

Hola, cuando abro la sección Amigos de Spotify no salen todos mis amigos de Facebook, sólo me salen dos, por qué? qué puedo hacer? Muchas gracias.

theloader22

Newbie

1410 Views

1 replies

5 likes

  • 1410 Views
  • 1 replies
  • 5 likes

Solved!! Invalid Dependencies

I have recently been getting the notice 'Invalid Dependencies Conflicting versions for api dependency (0.1.0 and 0.1.1' when I try to access 'What's New. As far as I know I haven't changed anything. The rest of Spotify seems to work OK. Any help woul...

Visitor

I have recently been getting the notice 'Invalid Dependencies Conflicting versions for api dependency (0.1.0 and 0.1.1' when I try to access 'What's New.   As far as I know I haven't changed...

cookiefucs

Casual Listener

5895 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Help!

Hey. I managed to delete a playlist called "SAD: '(" Can you help me to get this back?

Newbie

Hey. I managed to delete a playlist called "SAD: '(" Can you help me to get this back?

user-removed

Not applicable

154 Views

1 replies

0 likes

  • 154 Views
  • 1 replies
  • 0 likes

Re: Payment

I've premium and right now I've announces??   How can it be?

Newbie

I've premium and right now I've announces??   How can it be?

Peter__

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Solved!! Playlist Gone!!!

All my playlist which were downloaded for offline use have disappeared from my account. People are gonna say about the duplicate account thing which is the bit that troubles me. Originally I used to login using my facebook login and it never required...

Casual Listener

All my playlist which were downloaded for offline use have disappeared from my account. People are gonna say about the duplicate account thing which is the bit that troubles me. Originally I used to ...

Peter__

Community Legend

1108 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Privacy Policy - Transfer to other countries

Hi there, The recent changes to the Terms & Conditions and Privacy Policy have prompted me to sit and read through them, and I have a query regarding point 6 of the Privacy Policy (as well as a couple of suggestions around changes like this in genera...

Casual Listener

Hi there,   The recent changes to the Terms & Conditions and Privacy Policy have prompted me to sit and read through them, and I have a query regarding point 6 of the Privacy Policy (as ...

261 Views

0 replies

1 likes

  • 261 Views
  • 0 replies
  • 1 likes

De-linking Facebook / NUS discount transfer

Hi, firstly I am glad spotify has allowed subscribers to once again signup without facebook. I would like to de-link facebook from my account (I don't have an original spotify username and password, i signed up with facebook details) I don't think th...

Visitor

Hi, firstly I am glad spotify has allowed subscribers to once again signup without facebook. I would like to de-link facebook from my account (I don't have an original spotify username and password, ...

Stupify

Community Legend

399 Views

2 replies

0 likes

  • 399 Views
  • 2 replies
  • 0 likes