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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • saarth
  • Newbie
  • 263226 Views
  • 790 replies
  • 81 likes
  • Account
  • 263226 Views
  • 790 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1129102 Views
  • 118 replies
  • 106 likes
  • Account
  • 1129102 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 72008 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 72008 Views
  • 63 replies
  • 8 likes

Lost wedding playlist!!!! Wedding this weekend!!!

I just lost the playlist for my wedding this weekend. Apparently there was something to do with having my premium account and then another one with facebook. This happend about 20 minutes or so ago. Please help! Thank you!!!

  • Newbie
  • I just lost the playlist for my wedding this weekend.  Apparently there was something to do with having my premium account and then another one with facebook.  This happend about 20 minutes...
  • Sam
  • Spotify
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Spotify won't withdraw money from my paypal account.

For some reason, although I have enough money on my bank account, Spotify won't withdraw money to renew my Spotify premium membership. What can I do to fix this? I really need my Spotify premium membership tomorrow, and I don't want my membership to ...

  • Casual Listener
  • For some reason, although I have enough money on my bank account, Spotify won't withdraw money to renew my Spotify premium membership. What can I do to fix this? I really need my Spotify premium memb...
  • user-removed
  • Not applicable
  • 1275 Views
  • 3 replies
  • 0 likes
  • 1275 Views
  • 3 replies
  • 0 likes

Deleted palylist

I have recovered my deleted playlist, but the thing is that itfstill make me the owner of the playlist even though i deleted it ?

  • Newbie
  • I have recovered my deleted playlist, but  the thing  is that itfstill make me the owner of the playlist even though i deleted it ?
  • 64 Views
  • 0 replies
  • 0 likes
  • 64 Views
  • 0 replies
  • 0 likes

Can't reset password of the original (non-FB) account, missing Premium status

Hi, This is the problem: Wife was logged in on Spotify (the app) on our home laptop using her original Spotify account. She then clicked the "Upgrade account" button and paid for a 1-month Premium on the web page that was opened. Next she created a p...

  • Newbie
  • Hi,   This is the problem:   Wife was logged in on Spotify (the app) on our home laptop using her original Spotify account. She then clicked the "Upgrade account" button and pa...
  • 177 Views
  • 0 replies
  • 0 likes
  • 177 Views
  • 0 replies
  • 0 likes

Facebook Posts!

Right, what the f*ck is going on with Spotify. Without changing any settings, its suddenly decided to post up every track I listen to to Facebook! This is a f*cking joke. No privacy setting update, just a change to behaviour. So now my entire family ...

  • Regular
  • Right, what the f*ck is going on with Spotify.   Without changing any settings, its suddenly decided to post up every track I listen to to Facebook!   This is a f*cking joke.  ...
  • Stupify
  • Community Legend
  • 272 Views
  • 3 replies
  • 0 likes
  • 272 Views
  • 3 replies
  • 0 likes

Direct payment via Paypal

Hey,I've got almost no money left in my usual bank account, and since it's only one day left til it's filled up, I figured I don't want to move money from my savings. However, I still have money in my Paypal account, and so I was going to sign up for...

  • Casual Listener
  • Hey, I've got almost no money left in my usual bank account, and since it's only one day left til it's filled up, I figured I don't want to move money from my savings. However, I still have money in...
  • Richard
  • Roadie
  • 663 Views
  • 4 replies
  • 0 likes
  • 663 Views
  • 4 replies
  • 0 likes

Spotify not detecting wifi on computer

I have a very excellent internet connection, but when I clicked on Spotify, it said that it was in offline mode. I've tried restarting the computer and re-installing the program. Is there any way I could get some assistance?

  • Newbie
  • I have a very excellent internet connection, but when I clicked on Spotify, it said that it was in offline mode. I've tried restarting the computer and re-installing the program. Is there any way I c...
  • David
  • Spotify Legend
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Poor management of subscriptions

Spotify not notified by mail when you drop a subscription. Spotify has continued to charge it despite canceling the account. How can I have proof of cancellation?

  • Regular
  • Spotify   not   notified   by mail when   you drop   a   subscription.   Spotify   has continued to charge it  despite canceling   ...
  • David
  • Spotify Legend
  • 111 Views
  • 3 replies
  • 0 likes
  • 111 Views
  • 3 replies
  • 0 likes

top artists

there is no search box on the help screen so i wrote this post. I played the same song over and over and over and it never went to the top of favorite songs. I dont understand. it shows music that i only listened to once just to hear it and songs i d...

  • Casual Listener
  • there is no search box on the help screen so i wrote this post.   I played the same song over and over and over and it never went to the top of favorite songs. I dont understand. it shows ...
  • 89 Views
  • 0 replies
  • 0 likes
  • 89 Views
  • 0 replies
  • 0 likes

no SEARCH option to the Help page on the Spotify.com website????

are. you . kidding. me???? i can't search for help on spotify.com???PLEASE tell me i'm missing something.

  • Casual Listener
  • are. you . kidding. me????   i can't search for help on spotify.com??? PLEASE tell me i'm missing something.
  • newuser1111
  • Casual Listener
  • 113 Views
  • 1 replies
  • 1 likes
  • 113 Views
  • 1 replies
  • 1 likes

Can't cancel subscription b/c of facebook

I'm trying to cancel my Spotify Premium subscription before it renews in March because I can't afford it any more.But every time I try to cancel and enter my password, it says it is incorrect. I created my account through facebook, so when I enter my...

  • Casual Listener
  • I'm trying to cancel my Spotify Premium subscription before it renews in March because I can't afford it any more. But every time I try to cancel and enter my password, it says it is incorrect. I cr...
  • David
  • Spotify Legend
  • 721 Views
  • 6 replies
  • 2 likes
  • 721 Views
  • 6 replies
  • 2 likes

Spotify Unlimited!! i have paid twice ??

I have signed up to Spotify Unlimited this morning, my account hasnt upgraded and i think i have been charged twice. Can someone help please. Thank You

  • Newbie
  • I have signed up to Spotify Unlimited this morning, my account hasnt upgraded and i think i have been charged twice.   Can someone help please. Thank You
  • Sam
  • Spotify
  • 387 Views
  • 3 replies
  • 0 likes
  • 387 Views
  • 3 replies
  • 0 likes

Hacked account

Hi, my Premium account has been hacked and my playlists were deleted and someone added a brand new one. A couple weeks ago, I changed the password and then two days ago, someone broke in again and deleted my music and added their own. Help.

  • Newbie
  • Hi, my Premium account has been hacked and my playlists were deleted and someone added a brand new one. A couple weeks ago, I changed the password and then two days ago, someone broke in again and de...
  • Sam
  • Spotify
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Premium

If I unsubscribe from the paid service, I can always reactivate later, right?

  • Newbie
  • If I unsubscribe from the paid service, I can always reactivate later, right? 
  • Sam
  • Spotify
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

facebook not fully linked with account

Hi there, Here's what i did: 1) I had an old non-facebook Spotify account but couldn't use due to Linux at home and firewall at work 2) No more firewall - Spotify said my old username was no longer active, so I created a new account linked to FB. 3) ...

  • Newbie
  • Hi there,    Here's what i did:   1) I had an old non- facebook  Spotify account but couldn't use due to Linux at home and firewall at work 2) No more firewall - Spotify...
  • 134 Views
  • 0 replies
  • 0 likes
  • 134 Views
  • 0 replies
  • 0 likes

No sound/crash when I try to play a song

Hello, I'm using Windows 7 Home Premium. For a long while now, my computer simply will not play any songs from Spotify. When I open Spotify, I can look at apps, do searches, etc, but when I click on a song to hear it, the system starts "working" but ...

  • Newbie
  • Hello, I'm using Windows 7 Home Premium.  For a long while now, my computer simply will not play any songs from Spotify.  When I open Spotify, I can look at apps, do searches, etc, but when...
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

Had problems with paying, now my subscription will expire

A few weeks ago I went overseas and took money out of my bank but it didn't register that until I went home and I realized I didn't have any money on my bank because I moved the last I had. During that time spotify tried to withdraw funds but were un...

  • Casual Listener
  • A few weeks ago I went overseas and took money out of my bank but it didn't register that until I went home and I realized I didn't have any money on my bank because I moved the last I had. During th...
  • Richard
  • Roadie
  • 94 Views
  • 1 replies
  • 0 likes
  • 94 Views
  • 1 replies
  • 0 likes

Spotify logs off by itself

When I log in to spotify a window immediately is displayed saying “Spotify® Terms and Conditions of Use” with a document and information. When this window is shown I can’t use spotify when it’s dimmed in the background. I think there is another windo...

  • Casual Listener
  • When I log in to spotify a window immediately is displayed saying “Spotify® Terms and Conditions of Use” with a document and information. When this window is shown I can’t use spotify when it’s dimme...
  • Ricpet
  • Casual Listener
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Spotify has cheated me

I used a coupon for one free month and canceled the subscription before they expire,still, after 3 months without using spotify I see that it was charging. I have returned tounsubscribe and the system is unable spotify not even to send emails justifi...

  • Regular
  • I used a   coupon   for   one free month   and canceled   the subscription   before they   expire , still,   after 3 months   without ...
  • Richard
  • Roadie
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

I am a premium member but my account says that I am using Spotify Free

I pay for Premium automatically every month. This weekend I tried to use Spotify on my phone and was told that I am not a premium member. Any help would be appreciated.

  • Casual Listener
  • I pay for Premium automatically every month. This weekend I tried to use Spotify on my phone and was told that I am not a premium member. Any help would be appreciated.
  • hisdaddyness
  • Casual Listener
  • 256 Views
  • 2 replies
  • 0 likes
  • 256 Views
  • 2 replies
  • 0 likes