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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4589 Views
  • 1 replies
  • 9 likes
  • Security
  • 4589 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 465071 Views
  • 976 replies
  • 111 likes
  • Account
  • 465071 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205614 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205614 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113224 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113224 Views
  • 72 replies
  • 12 likes

Change subscription without re-paying?

Yesterday I recieved a Spotify Premium code (I won it in a contest), and the person who gave it to me said that it would be possible for me to chose between 3 months of Premium or 6 months of Unlimited. However, when I redeemed, there was only "Premi...

  • Newbie
  • Yesterday I recieved a Spotify Premium code (I won it in a contest), and the person who gave it to me said that it would be possible for me to chose between 3 months of Premium or 6 months of Unlimit...
  • Sam
  • Spotify
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Premium trial not working

I have just signed up for the free 30 day trial of Premium, but when I go to use it, it says that I do not have Premium and can only listen to radio.

  • Newbie
  • I have just signed up for the free 30 day trial of Premium, but when I go to use it, it says that I do not have Premium and can only listen to radio.
  • Sam
  • Spotify
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Audio problems with certain tracks

Hello everyone, I have been listening to this album Pino Daniele – Nero A Metà for a week after which the tracks started playing just for about fifteen/twenty seconds. The actual timeline keeps advancing but the audio disappears. Bizarre. Fortunately...

  • Newbie
  • Hello everyone,    I have been listening to this album Pino Daniele – Nero A Metà for a week after which the tracks started playing just for about fifteen/twenty seconds. The actua...
  • 99 Views
  • 0 replies
  • 0 likes
  • 99 Views
  • 0 replies
  • 0 likes

número de compras erroneo

hola, He comprado hace unas horas 3 temas, y durante el proceso la aplicación se quedó colgada al hacer la primera compra, no respondía la descarga, por lo que tuve que repetir la compra. Como resultado en lugar de 3 canciones se me han cargado 4 com...

  • Newbie
  • hola, He comprado hace unas horas 3 temas, y durante el proceso la aplicación se quedó colgada al hacer la primera compra, no respondía la descarga, por lo que tuve que repetir la compra. Como resu...
  • 96 Views
  • 0 replies
  • 0 likes
  • 96 Views
  • 0 replies
  • 0 likes

Solved!! Unlimited service

Does the Unlimited service stay $4.99 or does it change prices after first purchase?

  • Newbie
  • Does the Unlimited service stay $4.99 or does it change prices after first purchase?
  • Peter__
  • Community Legend
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Solved!! Need Moderator Help: Disconnect from Facebook

Hello - I had to delete my Facebook account and now am unable to use Spotify. Would it be possible for a moderator to manually disconnect my Facebook from my Spotify account? It was created after the integration period so I'm not able to do it myself...

  • Casual Listener
  • Hello -   I had to delete my Facebook account and now am unable to use Spotify. Would it be possible for a moderator to manually disconnect my Facebook from my Spotify account? It was create...
  • Peter__
  • Community Legend
  • 349 Views
  • 3 replies
  • 0 likes
  • 349 Views
  • 3 replies
  • 0 likes

purchased song don't show up in download

So i purchased a 30-song-bundle the other day. and started downloading just fine. but now whenever i download a song it is not going onto the download section of my spotify. However, it is still downloaded onto my computer and then shown in spotify a...

  • Newbie
  • So i purchased a 30-song-bundle the other day. and started downloading just fine. but now whenever i download a song it is not going onto the download section of my spotify. However, it is still down...
  • 209 Views
  • 0 replies
  • 1 likes
  • 209 Views
  • 0 replies
  • 1 likes

Solved!! Recover my playlist for my weddingparty pleassssse

Dear Spotify, I have been working weeks on my playlist for my wedding party and accidentally deleted it. Can you please recover it for me ? It was called 'trouw' thank you very much!!!!!!!!!!!!!!!

  • Casual Listener
  • Dear Spotify,   I have been working weeks on my playlist for my wedding party and accidentally deleted it.  Can you please recover it for me ?  It was called 'trouw'   tha...
  • vdmwillie
  • Casual Listener
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Removing songs from playlist

I would like to remove a song from a playlist I created but the delete option is not active because the song is not in my library, I took it from a friend's playlist. How do I get this song out of my playlist?

  • Newbie
  • I would like to remove a song from a playlist I created but the delete option is not active because the song is not in my library, I took it from a friend's playlist. How do I get this song out of my...
  • meahtenoha
  • Spotify
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Playlist disappeared

Hi! I just realized that one of my main playlists is gone. Not sure how it happened. It's called "Pandora July". Can someone on staff please restore it? Thanks!

  • Visitor
  • Hi! I just realized that one of my main playlists is gone. Not sure how it happened. It's called "Pandora July". Can someone on staff please restore it? Thanks!
  • 159 Views
  • 0 replies
  • 0 likes
  • 159 Views
  • 0 replies
  • 0 likes

Can't listen to songs my friends are listening to!

Hello! I'm wondering how come i can't listen to for example Avicii – Last Dance - Radio Edit when my friends can? Is it something wrong with my account or how is this possible?

  • Regular
  • Hello!   I'm wondering how come i can't listen to for example Avicii – Last Dance - Radio Edit when my friends can? Is it something wrong with my account or how is this possible?
  • nabrian84
  • Casual Listener
  • 2723 Views
  • 8 replies
  • 0 likes
  • 2723 Views
  • 8 replies
  • 0 likes

Playlist are gone

I accidentally started a new account it got linked to my Facebook now I'm trying to find a way to get my account back the one with all my music I went from thousands of songs what can I do this situation is driving me crazy please help im losing it I...

  • Casual Listener
  • I accidentally started a new account it got linked to my Facebook now I'm trying to find a way to get my account back the one with all my music I went from thousands of songs what can I do this situa...
  • Richard
  • Community Legend
  • 334 Views
  • 7 replies
  • 0 likes
  • 334 Views
  • 7 replies
  • 0 likes

Solved!! All e-cards say "Happy Christmas", I want to say "Happy Birthday"

Just because it's Christmas soon, doesn't mean nobody has a birthday! Any workaround available?

  • Casual Listener
  • Just because it's Christmas soon, doesn't mean nobody has a birthday! Any workaround available?
  • mkz
  • Casual Listener
  • 384 Views
  • 2 replies
  • 0 likes
  • 384 Views
  • 2 replies
  • 0 likes

account

hey ive just been paid for spotify unlimitied but i keep getting breaks for adverts in my music streaming. can you tell me why this is happening, if it carrys on im just gonna stop my subscription because im not really getting what i paid for. thanks...

  • Newbie
  • hey ive just been paid for spotify unlimitied but i keep getting breaks for  adverts in my music streaming. can you tell me why this is happening, if it carrys on im just gonna stop my subscript...
  • Peter__
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Can cancel my subscription!

Hello i have a problem with my subscription. 2012-11-06 i bought a month of subscription with a card that only had 100 swedish crowns on it. Now 2012-12-13 i cant remove the subscription? Why? I stil lhave premium? How can you give me premium without...

  • Casual Listener
  • Hello i have a problem with my subscription. 2012-11-06 i bought a month of subscription with a card that only had 100 swedish crowns on it. Now 2012-12-13 i cant remove the subscription? Why? I stil...
  • Peter__
  • Community Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Changed facebook account but old account still charged, need funds on new account.

I have tried using the Contact Form but the turn around time for a responds is slow and my problem is time sensitive. Reference # 500265 I had an account with an old facebook account, decided to get new account, deleted that account and cancel spotif...

  • Casual Listener
  • I have tried using the Contact Form but the turn around time for a responds is slow and my problem is time sensitive.   Reference # 500265   I had an account with an old facebook ac...
  • meahtenoha
  • Spotify
  • 518 Views
  • 3 replies
  • 0 likes
  • 518 Views
  • 3 replies
  • 0 likes

Picture on playlist

I like the picture that is added to your playlists, consisting of 4 pictures belonging to albums from your playlist. Is it possible to change that picture, or make it kind of dynamic, so that when you add new track they show up as well?

  • Newbie
  • I like the picture that is added to your playlists, consisting of 4 pictures belonging to albums from your playlist. Is it possible to change that picture, or make it kind of dynamic, so that when yo...
  • Richard
  • Community Legend
  • 2022 Views
  • 3 replies
  • 5 likes
  • 2022 Views
  • 3 replies
  • 5 likes

premium, non-facebook user wants to share tracks

I have an old premium account with a non-facebook username. I used to be able to easily send tracks on any device to people I have in my favorites list by hitting the share button and typing in their name. I briefly connected my account with facebook...

  • Visitor
  • I have an old premium account with a non-facebook username. I used to be able to easily send tracks on any device to people I have in my favorites list by hitting the share button and typing in their...
  • user-removed
  • Not applicable
  • 535 Views
  • 5 replies
  • 0 likes
  • 535 Views
  • 5 replies
  • 0 likes

Premium account - can I close my Facebook account whilst maintain my subscription?

Hello, I am a premium user of Spotify and login through my Facebook account. Now, I want to get rid of my Facebook account but continue to login on Spotify, perhaps with a Spotify account as I've noticed there is this second option that I didn't noti...

  • Casual Listener
  • Hello,   I am a premium user of Spotify and login through my Facebook account. Now, I want to get rid of my Facebook account but continue to login on Spotify, perhaps with a Spotify account ...
  • Sam
  • Spotify
  • 477 Views
  • 1 replies
  • 0 likes
  • 477 Views
  • 1 replies
  • 0 likes

Premium Account Hacked and NO Response From Spotify?

I've been trying to get my hacked account back for the last 3 days, can somebody at Spotify please take care of this and my last message. Spotify Case # 00432414 Thanks!

  • Newbie
  • I've been trying to get my hacked account back for the last 3 days, can somebody at Spotify please take care of this and my last message.   Spotify Case # 00432414   Thanks!
  • Sam
  • Spotify
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes