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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414441 Views
  • 965 replies
  • 108 likes
  • Account
  • 414441 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1181244 Views
  • 119 replies
  • 115 likes
  • Account
  • 1181244 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101538 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101538 Views
  • 68 replies
  • 10 likes

Superuser Contribution Credit card payment and country don't match, both issued in USA

PlanPremium / FamilyCountryUSA DeviceMacBookPro18, iPhone 14 My Question or IssueI attempt to add a new credit card to my subscription payment methods. My Spotify account is set to USA. My credit card is issued in USA. However, I receive the error "Y...

  • Casual Listener
  • Plan Premium / Family Country USA   Device MacBookPro18, iPhone 14   My Question or Issue I attempt to add a new credit card to my subscription payment methods. My Spotify account ...
  • esmeralda-p
  • Casual Listener
  • 282 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 282 Views
  • 4 replies
  • 0 likes

Payment problem

Hey everyone, I have a problem with my spotify account. You see i had a premium account and I lost the password. But for some time now, I cannot find a way to stop spotify charging me. Anyone with such a problem?Thanks a lot.

  • Visitor
  •   Hey everyone, I have a problem with my spotify account. You see i had a premium account and I lost the password. But for some time now, I cannot find a way to stop spotify charging me.&nbsp...
  • Maxim
  • Spotify Star
  • 86 Views
  • 1 replies
  • 0 likes
  • Account
  • 86 Views
  • 1 replies
  • 0 likes

Spotify is not letting me change countries and region.

After selecting update card > Change Country > Spotify refreshes the pages and makes me select a payment plan for premium in the currency of the original country, thus not letting me update my payment options. Any advice on how to fix this?

  • Visitor
  • After selecting update card > Change Country > Spotify refreshes the pages and makes me select a payment plan for premium in the currency of the original country, thus not letting me update my ...
  • Maxim
  • Spotify Star
  • 79 Views
  • 1 replies
  • 0 likes
  • 79 Views
  • 1 replies
  • 0 likes

ADS DANGEROUSLY LOUD = LAWSUIT

My Issue:Your ads are dangerously loud. I get that you need to have ads to support the free version but the volume is CRIMINAL. You're going to damage someone's hearing. it's 2020 for crying out loud, don't tell me you can't control it. The freaking ...

  • Casual Listener
  • My Issue: Your ads are dangerously loud. I get that you need to have ads to support the free version but the volume is CRIMINAL. You're going to damage someone's hearing. it's 2020 for crying out lo...
  • Rickster3
  • Newbie
  • 2155 Views
  • 6 replies
  • 10 likes
  • Account
    Free
    Other
  • 2155 Views
  • 6 replies
  • 10 likes

Shared Spotify

Hi there, I have a premium account: my partner signed out in error when he got a new phone. He now can’t sign in a duo premium account like he did before. When I send him the link to log on it just gives him my Spotify and he changes my music. I am p...

  • Visitor
  • Hi there, I have a premium account: my partner signed out in error when he got a new phone. He now can’t sign in a duo premium account like he did before. When I send him the link to log on it just g...
  • Anyk17
  • Spotify Star
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

My artist name is being used by a other artist

PlanFreeCountryNetherlandsDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I click my album and single I can see my artist name. Then when I click it j see someo...

  • Visitor
  •   Plan Free Country Netherlands Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • Maxim
  • Spotify Star
  • 155 Views
  • 1 replies
  • 0 likes
  • Account
  • 155 Views
  • 1 replies
  • 0 likes

Premium gift card not working

I received a Spotify premium gift card and it is not accepting the pin on the back of the card and there is not one on the receipt. I have an individual premium account, so I don’t understand why it’s not working. The card was bought at Walmart, and ...

  • Casual Listener
  • I received a Spotify premium gift card and it is not accepting the pin on the back of the card and there is not one on the receipt. I have an individual premium account, so I don’t understand why it’...
  • Maxim
  • Spotify Star
  • 176 Views
  • 5 replies
  • 0 likes
  • Account
    Subscription
  • 176 Views
  • 5 replies
  • 0 likes

Superuser Contribution I can't log in in the app

The email and password are right but the app says that is an error and I can't get in my account

  • Visitor
  • The email and password are right but the app says that is an error and I can't get in my account
  • AlejaR
  • Moderator
  • 582 Views
  • 10 replies
  • 0 likes
  • 582 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution There are songs in my played songs history I haven't listen to

PlanPremiumCountryFrance DeviceRedmi note 11 Operating SystemAndroid 13 tkq122114001 My Question Hellothere are songs on my listened songs history I haven't listen to. There are multiple devices (Google homes) in the house and My phone asks me severa...

  • Newbie
  • Plan Premium Country France  Device Redmi note 11  Operating System Android 13 tkq122114001   My Question  Hello there are songs on my listened songs history I haven'...
  • Yordan
  • Moderator
  • 192 Views
  • 1 replies
  • 0 likes
  • Security
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution Necesito cambiar mi número de tarjeta

He notado que no suena las canciones cuando no hay señal, Y verifique y veo que la tarjeta donde cobran la mensualidad no esla correcta.

  • Visitor
  • He notado que no suena las canciones cuando no hay señal, Y verifique y veo que la tarjeta donde cobran la mensualidad no esla correcta.
  • Yordan
  • Moderator
  • 104 Views
  • 1 replies
  • 0 likes
  • 104 Views
  • 1 replies
  • 0 likes

Anyway to find info on who accessed my account

My account was accessed by someone, they deleted all my liked songs, playlists, and podcasts, and replaced them with others. The songs and playlists that they picked where done so cause their names and content, being things like threats, insults or j...

  • Visitor
  • My account was accessed by someone, they deleted all my liked songs, playlists, and podcasts, and replaced them with others. The songs and playlists that they picked where done so cause their names a...
  • Maxim
  • Spotify Star
  • 215 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 215 Views
  • 1 replies
  • 0 likes

Family member removed

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFamily member was removed and was not able to answer the verify email because they've been away ...

  • Visitor
  • Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Family member w...
  • Maxim
  • Spotify Star
  • 86 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 86 Views
  • 1 replies
  • 0 likes

Superuser Contribution [PS4] how do I find out my usernane and password on my PS4 account?

PlanPremium CountryScotland Device(Playstation 4)Operating SystemN/A My Question or IssueHow do I know what my email address and password is on my PS4 account. I would like to use it on other devices.

  • Casual Listener
  • Plan Premium  Country Scotland  Device (Playstation 4) Operating System N/A   My Question or Issue How do I know what my email address and password is on my PS4 account. I wo...
  • brysonpetry
  • Visitor
  • 10609 Views
  • 7 replies
  • 3 likes
  • Account
    Premium
  • 10609 Views
  • 7 replies
  • 3 likes

How do I change credit card payment?

I want to change credit card for payment. My credit card was hack

  • Visitor
  • I want to change credit card for payment. My credit card was hack
  • user-removed
  • Not applicable
  • 690 Views
  • 2 replies
  • 0 likes
  • 690 Views
  • 2 replies
  • 0 likes

Superuser Contribution account gone

I've now had two different spotify accounts. the first one i had i stopped using because i wanted to use a different email and just start over with my playlists. I thought the account was still up but when i search it on spotify or try to log back in...

  • Visitor
  • I've now had two different spotify accounts. the first one i had i stopped using because i wanted to use a different email and just start over with my playlists. I thought the account was still up bu...
  • eskerdt
  • Visitor
  • 225 Views
  • 3 replies
  • 1 likes
  • Account
  • 225 Views
  • 3 replies
  • 1 likes

Solved!! Blurry Profile Picture

PlanPremiumCountry United States DeviceDell LaptopOperating SystemWindows My Question or IssueI recently updated my spotify profile and had no issues, however any time I close out spotify from my phone, or laptop, the photo appears blurry. I have tri...

  • Regular
  •   Plan Premium Country  United States   Device Dell Laptop Operating System Windows   My Question or Issue I recently updated my spotify profile and had no issues, how...
  • tabitha_faye1
  • Newbie
  • 8104 Views
  • 8 replies
  • 1 likes
  • Account
    Premium
  • 8104 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution Language of recommendations

I live in Sweden, but am not interested in Swedish music and more importantly not interested in Swedish podcasts at all. Preferably I'd like US podcast recommendations. I can't find any way to change this in the settings?I've set my language preferen...

  • Casual Listener
  • I live in Sweden, but am not interested in Swedish music and more importantly not interested in Swedish podcasts at all. Preferably I'd like US podcast recommendations. I  can't find any way to ...
  • ImTheLouD1
  • Casual Listener
  • 10101 Views
  • 11 replies
  • 6 likes
  • Account
  • 10101 Views
  • 11 replies
  • 6 likes

Superuser Contribution Reverting back to a password on Spotify that I've used before

So I recently had to change my password because the app on my phone wasn't signing in for some reason (Android, Samsung Galaxy S9+). This was after the newest update, and no matter which password I typed in it gave me an error. This didn't make any s...

Spotify Technical Support.png
  • Casual Listener
  • So I recently had to change my password because the app on my phone wasn't signing in for some reason (Android, Samsung Galaxy S9+). This was after the newest update, and no matter which password I t...
  • user-removed
  • Not applicable
  • 8030 Views
  • 13 replies
  • 11 likes
  • Account
    Login
    Premium
  • 8030 Views
  • 13 replies
  • 11 likes

Solved!!Superuser Contribution 1 email 2 account

Hy, my problem is that I have 2 accounts with 1 email and on one I bought premium but its only working on my phoneOn other devices and in chrome I log in to my old account which is connected to FacebookWhat can I do to log in to the right account? Ma...

  • Casual Listener
  • Hy, my problem is that I have 2 accounts with 1 email and on one I bought premium but its only working on my phone On other devices and in chrome I log in to my old account which is connected to Fac...
  • Yordan
  • Moderator
  • 22487 Views
  • 14 replies
  • 0 likes
  • Account
  • 22487 Views
  • 14 replies
  • 0 likes

i am being billed for spotify but i do not have an account.

i do not have a spotify account, but i am being billed $11 a month anyway. i called my credit card company to try to cancel it but they said only spotify could do that. but i cannot log in because again, i do not have an account. please let me know w...

  • Visitor
  • i do not have a spotify account, but i am being billed $11 a month anyway. i called my credit card company to try to cancel it but they said only spotify could do that. but i cannot log in because ag...
  • Maxim
  • Spotify Star
  • 93 Views
  • 1 replies
  • 0 likes
  • 93 Views
  • 1 replies
  • 0 likes