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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1633 Views
  • 0 replies
  • 7 likes
  • Security
  • 1633 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446200 Views
  • 970 replies
  • 108 likes
  • Account
  • 446200 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199164 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199164 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108393 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108393 Views
  • 72 replies
  • 11 likes

Solved!! what's your real sound quality ?

Hi, since i'm interessed in buying a premium subscription, i read that you do not have all tracks at 320 kbps. So why are you claiming to offer music at a bitrate of 320kbps for premium users ? I mean, if we pay for premium, we deserve premium sound ...

  • Casual Listener
  • Hi,   since i'm interessed in buying a premium subscription, i read that you do not have all tracks at 320 kbps. So why are you claiming to offer music at a bitrate of 320kbps for premium ...
  • Jude
  • Spotify Legend
  • 4916 Views
  • 3 replies
  • 0 likes
  • 4916 Views
  • 3 replies
  • 0 likes

Handelsbanken doesn't allow to pay for Premium

Hi! I have tried to upgrade to Premium several times now but the payment page keeps saying: This is not a valid card number. Please verify that you entered your card number correctly using only numbers, without spaces and dashes. Bank: Handelsbanken ...

  • Newbie
  • Hi!   I have tried to upgrade to Premium several times now but the payment page keeps saying:   This is not a valid card number.  Please verify that you entered your card ...
  • Jude
  • Spotify Legend
  • 919 Views
  • 2 replies
  • 0 likes
  • 919 Views
  • 2 replies
  • 0 likes

Solved!! Can someone please tell me how to unsubscribe and delete my account here on spotify?

Help would be greatly appreciated! I probably read to fast, I'm just afraid that they will add bills so in order to prevent this I need to unsubscribe and delete my account.

  • Casual Listener
  • Help would be greatly appreciated!   I probably read to fast, I'm just afraid that they will add bills so in order to prevent this I need to unsubscribe and delete my account.
  • Peter__
  • Community Legend
  • 7176 Views
  • 9 replies
  • 0 likes
  • 7176 Views
  • 9 replies
  • 0 likes

charged three times for a free trial - before its even done

Okay I signed up for a one month free trial this month. Been charged three times so far and its not even been a month. Sent a help ticket. Had no reply. Getting a little irritated as I was planning on spending that money on Christmas presents. So che...

  • Casual Listener
  • Okay I signed up for a one month free trial this month. Been charged three times so far and its not even been a month. Sent a help ticket. Had no reply. Getting a little irritated as I was planning o...
  • Peter__
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Updated debit card

HelpI have updated my bank details, however still not able to access my account so no musicCan anyone help please

  • Newbie
  • Help I have updated my bank details, however still not able to access my account so no music Can anyone help please
  • Peter__
  • Community Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

How do I make an account seperate from my fb

So I am a premium user. I use my facebook account to login, can I also have an accoutn to login seperate from my facebook? Thanks

  • Regular
  • So I am a premium user.   I use my facebook account to login, can I also have an accoutn to login seperate from my facebook? Thanks
  • Liam
  • Community Legend
  • 564 Views
  • 4 replies
  • 0 likes
  • 564 Views
  • 4 replies
  • 0 likes

Premium on my iphone?

This has been asked, but how can I make spotify premium work as an app?

  • Newbie
  • This has been asked, but how can I make spotify premium work as an app?
  • Liam
  • Community Legend
  • 168 Views
  • 2 replies
  • 0 likes
  • 168 Views
  • 2 replies
  • 0 likes

Coldplay

Wil the new coldplay 2012 live songs come out on spotify?

  • Music Fan
  • Wil the new coldplay 2012 live songs come out on spotify?
  • licenced
  • Community Legend
  • 385 Views
  • 2 replies
  • 0 likes
  • 385 Views
  • 2 replies
  • 0 likes

how to cancel an order for an account I cant access?

Hi. Im in a strange situation, Im currently paying for an account I cant get into and I want to quit that payment and upgrade this account I have logged in with now. The other account Im paying for is for a friend that's dead and want to quit it So f...

  • Newbie
  • Hi.   Im in a strange situation, Im currently paying for an account I cant get into and I want to quit that payment and upgrade this account I have logged in with now.   The other a...
  • licenced
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

NEED TO DELETE ACCOUNT. ACCOUNT HAS BEEN MERGED WITH FRIENDS.

Somehow my account has been merged with my friends. I previously had an account through facebook as sineaad.kathleen.kelly@gmail.com. Then I logged into my account on my friends computer and messed it up so it joined her spotify account - the one I a...

  • Visitor
  • Somehow my account has been merged with my friends. I previously had an account through facebook as sineaad.kathleen.kelly@gmail.com. Then I logged into my account on my friends computer and messed i...
  • Jude
  • Spotify Legend
  • 272 Views
  • 2 replies
  • 0 likes
  • 272 Views
  • 2 replies
  • 0 likes

Can't change password...

So on spotify, I can login perfectly fine with my facebook login. If I go to the change password field on spotify, and I change my password and enter my fb password, it just says wrong password. Why?

  • Regular
  • So on spotify, I can login perfectly fine with my facebook login. If I go to the change password field on  spotify, and I change my password and enter my fb password, it just says wrong passwo...
  • jigglywiggly
  • Regular
  • 201 Views
  • 1 replies
  • 1 likes
  • 201 Views
  • 1 replies
  • 1 likes

Solved!! Accidentally purchased a song twice

Hi basically I think I may have purchased a song twice by mistake. Is there anyway to get a refund if I have on one of the purchases?

  • Newbie
  • Hi basically I think I may have purchased a song twice by mistake. Is there anyway to get a refund if I have on one of the purchases?
  • Peter__
  • Community Legend
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Help please, I unlinked Facebook and lost all my Playlists!

Hi, I tried all possibilities following the help on spotify website, and also from the community because I found other people having the same problem, but could not solve it...I just unlink facebook from my spotify preferences and suddenly everything...

  • Visitor
  • Hi, I tried all possibilities following the help on spotify website, and also from the community because I found other people having the same problem, but could not solve it...I just unlink facebook ...
  • Richard
  • Community Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Why no options when sharing on Facebook?

I am in admin position on a FB page. I want to post a Spotify playlist on it. However, when I click 'share' on Spotify, I'm not given any options. It automatically puts the playlist on my own personal timeline. It's VERY irritating. When I share some...

  • Newbie
  • I am in admin position on a FB page. I want to post a Spotify playlist on it. However, when I click 'share' on Spotify, I'm not given any options. It automatically puts the playlist on my own persona...
  • Liam
  • Community Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

suddenly not premium member anymore?

Suddenly ive been degraded to spotify free? my playlists are still there, but just premium, and not able to more then 10 hours of music. But it works like regular/premium on my iphone WHy so?

  • Newbie
  • Suddenly ive been degraded to spotify free? my playlists are still there, but just premium, and not able to more then 10 hours of music. But it works like regular/premium on my iphone   ...
  • Liam
  • Community Legend
  • 572 Views
  • 3 replies
  • 0 likes
  • 572 Views
  • 3 replies
  • 0 likes

Solved!! HELP! Spotify Tried to Double My Subscription Cost

I have been using Spotify for a couple of years as an Unlimited subscriber. I enjoy the service and many friends have subsequently signed up, I even trained them how to get the best out of it. I recently purchased an Android o/s tablet PC. I tried to...

  • Casual Listener
  • I have been using Spotify for a couple of years as an Unlimited subscriber.  I enjoy the service and many friends have subsequently signed up, I even trained them how to get the best out of it. ...
  • Peter__
  • Community Legend
  • 463 Views
  • 3 replies
  • 0 likes
  • 463 Views
  • 3 replies
  • 0 likes

Solved!! STOP emailing random facebook friends when I update playlist-- Help!

I have never chosen to publish any of my playlists, and have checked every setting I know to make sure my Spotify is private. However, today facebook friends were emailed when I added songs to a playlist, and this has never happened in the past. What...

  • Casual Listener
  • I have never chosen to publish any of my playlists, and have checked every setting I know to make sure my Spotify is private. However, today facebook friends were emailed when I added songs to a play...
  • Peter__
  • Community Legend
  • 1164 Views
  • 5 replies
  • 1 likes
  • 1164 Views
  • 5 replies
  • 1 likes

Solved!! Why buy tracks if you have premium

I have just discovered Spotify & have a 1 month free premium trial. I am confused though. If I can listen to anything any time I want why would I want to buy a track, or am I missing something ?? Thanks

  • Casual Listener
  • I have just discovered Spotify & have a 1 month free premium trial. I am confused though. If I can listen to anything any time I want why would I want to buy a track, or am I missing something ??...
  • danc27
  • Roadie
  • 858 Views
  • 9 replies
  • 0 likes
  • 858 Views
  • 9 replies
  • 0 likes

LOGGING IN

I HAVE BEEN PAYING PREMIUM RATE FOR A WHILE. I LOG IN TO MY ACCOUNT BUT ITS THE FREEE ONE. iT COULD WELL BE I HAVE FORGOTTEN MY ORIGINAL LOG IN NAME AND PASSWORD. WHAT DO I DO AS I CANT TALK TO ANYONE AND ITS DRIVING ME MAD. HAVE WE GOT TO A STAGE WH...

  • Visitor
  • I HAVE BEEN PAYING PREMIUM RATE FOR A WHILE. I LOG IN TO MY ACCOUNT BUT ITS THE FREEE ONE. iT COULD WELL BE I HAVE FORGOTTEN MY ORIGINAL LOG IN NAME AND PASSWORD. WHAT DO I DO AS I CANT TALK TO A...
  • Peter__
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Lost spotty account after connecting to facebook

After connecting spotify to facebook i cant verify with my original spotty account, since i dont remember the spotify password. And retreving lost password is impossible cause it only refers to my facebook login, dus both facebook and spotify has the...

  • Visitor
  • After connecting spotify to facebook i cant verify with my original spotty account, since i dont remember the spotify password. And retreving lost password is impossible cause it only refers to my ...
  • Peter__
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes