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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080837 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080837 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 50001 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 50001 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146512 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146512 Views
  • 4840 replies
  • 118 likes

spotify premium account changed to free (But im on virgin media)

Im about a month into my virgin media broadband, and have 6months free spotify premium. but ive just logged into spotify and my accounts gone to free and some offline songs not avail.ive been using premium for the last few weeks? is it a system error...

  • Casual Listener
  • Im about a month into my virgin media broadband, and have 6months free spotify premium.   but ive just logged into spotify and my accounts gone to free and some offline songs not avail. ive b...
  • Nicwilson07
  • Regular
  • 1330 Views
  • 14 replies
  • 0 likes
  • 1330 Views
  • 14 replies
  • 0 likes

Solved!! De-activate Facebook

All right.. Maybe I've been living under a rock, but this is just ridiculous.. And extremely frustrating.. I wish to deactivate my Facebook account, but continue to use Spotify (premium user).No problem right? Well WRONG!! Been struggling for a few h...

  • Newbie
  • All right.. Maybe I've been living under a rock, but this is just ridiculous.. And extremely frustrating..   I wish to deactivate my Facebook ...
  • user-removed
  • Not applicable
  • 3965 Views
  • 12 replies
  • 3 likes
  • 3965 Views
  • 12 replies
  • 3 likes

Solved!! Moving in circles - offer of another 30 days free trial denied

today I received a mail telling me that my premium trial subscription has expired, with a kind offer to prolong it with another period of 30 days for free. Great, I thought, let's go for it. Well, it turns out that when I press the button and log in ...

  • Newbie
  • today I received a mail telling me that my premium trial subscription has expired, with a kind offer to prolong it with another period of 30 days for free. Great, I thought, let's go for it.   ...
  • ruddhist
  • Regular
  • 1076 Views
  • 13 replies
  • 0 likes
  • 1076 Views
  • 13 replies
  • 0 likes

Account problems

Hi, For some reason my FB account has been connected with my friends login details here on spotify,Before the FB merge I used my email (nenne_tft@hotmail.com) and it worked fine. Now its gone and when I log in with my FB details i get his playlists e...

  • Newbie
  • Hi,   For some reason my FB account has been connected with my friends login details here on spotify, Before the FB merge I used my email (nenne_tft@hotmail.com) and it worked fine.   ...
  • 583 Views
  • 0 replies
  • 0 likes
  • 583 Views
  • 0 replies
  • 0 likes

Playlists

Hi, I logged onto spotify and accidentally pressed ''disconnect from facebook'', now it seems that all my playlists are completly gone. How do I restore them? I don't wanna rush you guys but I need to get it sorted within two hours. Thanks.

  • Not applicable
  • Hi,   I logged onto spotify and accidentally pressed ''disconnect from facebook'', now it seems that all my playlists are completly gone. How do I restore them?     I don't wanna ...
  • Thmc
  • Newbie
  • 789 Views
  • 4 replies
  • 0 likes
  • 789 Views
  • 4 replies
  • 0 likes

Solved!! Offline synced on more then 3 devices message?!

I often get a message on my iPhone from spotify that I have offline playlists synced on more then 3 devices, and I have an option if I want to save my offline playlists on my telefone the message says that I just should quit and restarts spotify.BUT ...

  • Newbie
  • I often get a message on my iPhone from spotify that I have offline playlists synced on more then 3 devices, and I have an option if I want to save my offline playlists on my telefone the message say...
  • Richard
  • Roadie
  • 21271 Views
  • 378 replies
  • 12 likes
  • 21271 Views
  • 378 replies
  • 12 likes

total time listening on spotify

Is there any way to see how much time an account spent playing music on spotify?

  • Newbie
  • Is there any way to see how much time an account spent playing music on spotify?
  • tommyb1
  • Newbie
  • 3107 Views
  • 2 replies
  • 15 likes
  • 3107 Views
  • 2 replies
  • 15 likes

subscribed but still getting ads

decided i'd go ahead and pay for unlimited, because it was advertised as not having advertisements. i'm still getting little blips about apps and such. what gives? false advertising.any way to disable them?

  • Newbie
  • decided i'd go ahead and pay for unlimited, because it was advertised as not having advertisements. i'm still getting little blips about apps and such. what gives? false advertising. any way to disa...
  • meahtenoha
  • Spotify
  • 756 Views
  • 1 replies
  • 0 likes
  • 756 Views
  • 1 replies
  • 0 likes

Using Spotify as a tool for music when livestreaming or uploading videos on youtube?

So I've been wondering, can I get copyright issues if I play a livestream of me playing games, while playing the music from Spotify to the stream? And what about using it on youtube videos? Sorry if this is the wrong place to ask this but didn't real...

  • Newbie
  • So I've been wondering, can I get copyright issues if I play a livestream of me playing games, while playing the music from Spotify to the stream? And what about using it on youtube videos?   ...
  • krikelin
  • Community Legend
  • 737 Views
  • 1 replies
  • 0 likes
  • 737 Views
  • 1 replies
  • 0 likes

Can't get premium1

Hi!When I try to buy premium it says that the payment fail. My card details are correct and everything is fine but some how it doesn't work! Can somebody help me?!

  • Newbie
  • Hi! When I try to buy premium it says that the payment fail. My card details are correct and everything is fine but some how it doesn't work! Can somebody help me?!
  • meahtenoha
  • Spotify
  • 726 Views
  • 2 replies
  • 0 likes
  • 726 Views
  • 2 replies
  • 0 likes

What's the point of offline mode?

What good is offline mode if you have to be able to sign in before you play anything? I was just on a flight and when we were able to turn out electronics back on I found I could not play any music due to not being able to login. Am I doing something...

  • Casual Listener
  • What good is offline mode if you have to be able to sign in before you play anything? I was just on a flight and when we were able to turn out electronics back on I found I could not play any music d...
  • AnttiP
  • Newbie
  • 2344 Views
  • 5 replies
  • 0 likes
  • 2344 Views
  • 5 replies
  • 0 likes

Solved!! How to cancel my subscription

Hiya , After having had numurous problems with spotify i would like to cancel my subscription .. but when it comes to the password bit .. it always says that my password is wrong ? ...... but im sure its not ..... i always log in using my facebook ac...

  • Regular
  • Hiya ,   After having had numurous problems with spotify i would like to cancel my subscription .. but when it comes to the password bit .. it always says that my password is wrong ? ........
  • Peter__
  • Community Legend
  • 8736 Views
  • 13 replies
  • 0 likes
  • 8736 Views
  • 13 replies
  • 0 likes

Really bad!

hi Spotify love this. What more than music could you wish for. I wanted to try spotify for 30 days so I subscribed and thought let's give it a go, but when the 30 days expired it would have been lovely to know that you were charged 10 pounds for it! ...

  • Casual Listener
  • hi Spotify   love this. What more than music could you wish for. I wanted to try spotify for 30 days so I subscribed and thought let's give it a go, but when the 30 days expired it would have ...
  • Hansholz
  • Gig Goer
  • 1337 Views
  • 7 replies
  • 0 likes
  • 1337 Views
  • 7 replies
  • 0 likes

I can't play songs!

It only say "Failed to enable Spotify social" when I try to play songs. I don't even have Spotify Social! Edit - Suddenly it began to work again, but still "Failed to enable Spotify social", that is nothing that should come up for me.

  • Regular
  • It only say "Failed to enable Spotify social" when I try to play songs.   I don't even have Spotify Social!    Edit - Suddenly it began to work again, but still "Failed to enable S...
  • 677 Views
  • 0 replies
  • 0 likes
  • 677 Views
  • 0 replies
  • 0 likes

Solved!! Log in to account site, doesn't work whit Google Chrome

Hi. I can't log in to my account site. When Im using Google Chrome browser. Nothing happens when Im trying to log in whit Google Chrome.Whit Mozilla Firefox or Microsoft Internet Explorer no probs. So the error only accur whit Google Chrome. Please h...

  • Newbie
  • Hi.   I can't log in to my account site. When Im using Google Chrome browser.  Nothing happens when Im trying to log in whit Google Chrome. Whit Mozilla Firefox or Microsoft Internet Ex...
  • temporary-alien
  • Regular
  • 4764 Views
  • 5 replies
  • 1 likes
  • 4764 Views
  • 5 replies
  • 1 likes

Wrong email address

hi, have forgotten my password and now realise that i entered the wrong email address when setting up my account, i am currently logged in but cant change anything without my forgotten password. please help

  • Newbie
  • hi, have forgotten my password and now realise that i entered the wrong email address when setting up my account, i am currently logged in but cant change anything without my forgotten password. plea...
  • Faxman
  • Newbie
  • 488 Views
  • 2 replies
  • 0 likes
  • 488 Views
  • 2 replies
  • 0 likes

My friends under "people" are gone

Hi, All of a sudden, yesterday i was thrown out from Spotify and when I logged back in my friends were gone from under "people". I only have 11 left. what has happened? And how to I get them back?I've tried several times to log out and log back in, n...

  • Casual Listener
  • Hi,   All of a sudden, yesterday i was thrown out from Spotify and when I logged back in my friends were gone from under "people". I only have 11 left. what has happened? And how to I get them...
  • Carren
  • Casual Listener
  • 1601 Views
  • 2 replies
  • 0 likes
  • 1601 Views
  • 2 replies
  • 0 likes

Want my premium bacK!

At christmas i got spotify premium 3 months and i activated it 25 th december.For a few days ago my playlist on spotify was deleted and the premium was gone!? Please, what should i do?! Contact somebody? // Carl

  • Not applicable
  • At christmas i got spotify premium 3 months and i activated it 25 th december. For a few days ago my playlist on spotify was deleted and the premium was gone!?   Please, what should i do?! Co...
  • Sam
  • Spotify
  • 1065 Views
  • 1 replies
  • 0 likes
  • 1065 Views
  • 1 replies
  • 0 likes

I`ve got a new VISA card

Hi.When my bank renewed my kredittcard, Spotify could`nt get the monthly payment. When i got the message, I changed the paymentinformation imediatly. But now it says I don`t have a Premium membership. Will that change next month now when the account-...

  • Newbie
  • Hi. When my bank renewed my kredittcard, Spotify could`nt get the monthly payment. When i got the message, I changed the paymentinformation imediatly. But now it says I don`t have a Premium membersh...
  • Peter__
  • Community Legend
  • 333 Views
  • 6 replies
  • 0 likes
  • 333 Views
  • 6 replies
  • 0 likes

Day 28 without Spotify - Still paying for Premium

Another Day gone and I am trying to keep my patience. I have a number of cases submitted to Spotify asking for help and the response I get is that someone is working on my issue. I ask why have all my case numbers been closed. There has been no resol...

  • Regular
  • Another Day gone and I am trying to keep my patience.   I have a number of cases submitted to Spotify asking for help and the response I get is that someone is working on my issue. &nbsp...
  • stuckinthe70s
  • Casual Listener
  • 781 Views
  • 1 replies
  • 0 likes
  • 781 Views
  • 1 replies
  • 0 likes