Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with logging in, passwords, and account settings.
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
ribezaz
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
the name of my playlist was called African Music and I deleted this by complete accident! is there a way I can get it back?
I have set up a playlist called "My Review List" with songs I want to check out/listen more to to decide if I want to keep them. But really what I'd like to do is add songs to my own Inbox, since that also contains songs I need to review.
I and a friend have a playlist called "dagens track" (The track of the day), where we each put a track in everyday. We have some friends who would like to subsribe us, but i can't make it published as long as it is collaborative with my friend. Anybo...
I have tried unsubscribing, setting my account o never notify and now I am sick of the spam. How do I delete my account?!?
How can i save the changes i make in my preferences to stop spotify posting to FB?
Hi, I unsubscribed from Premium free trail and i am SURE of it because it took me to a page that said something along the line of "sorry to hear about this....you can come back anytime to renew subscription..." then 3 minutes later, I get notified th...
I hear that i can have a moderator kick everyone off if i choose to do so. I am also going to reset my password. Is that possible to kick the devices off?
I just want to stop e-mails from Spotify. When you go to the page to change the e-mail preferences, for some asinine reason it highlights your e-mail address and shows a message saying it's already in use and will not process the request. These messa...
How do I purchase a premium Gift code for use in Australia. I can only find country UK? Thanks?
Hi, I cannot see or access my "Liked From Radio" Playlist. Can you help?
Heyo, I've got a spotify account which is not linked to a facebook account. At times I've been tempted to log in in order to browse for music, but I've noticed on previous occasions (and on this forum) that Spotify has a tendency to screw the custome...
I accidentally deleted my playlist 'Well I guess i need to download these songs' and I was wondering if anyone can help me retrieve it! There's over 100 songs on this playlist I'd love to get back, thanks!
I started my 30day trial a couple of hours ago but it's not activated on my iPhone 5 it will not let me stream on demand. Please help! Order ID: 133757834014
Hace un par de días me di de alta en el servicio premiun con un mes a coste o. Acabo de ver el cargo de mi tarjeta por duplicado, y que mi actual bono caduca dentro de 1 mes. ¿Alguien sabe como puedo solucionarlo? no encuentro ningun mail de contacto...
HeyIs there a way to move my playlists from this account to my kingofnuthin@hotmail.co.uk account or just swapping the accounts. basicly i want all the darcy-masters playlists on the kingofnuthin account. hope that makes sensecheersscott
Hi there, Another bloody Facebook question, sorry... I linked my Spotify / Facebook accounts by mistake (clicked too fast on Facebook, silly me) and even though I deactivated the "Connect to Facebook" button in the options, my full name and Facebook ...
Hey, I had a quick quesiton about my account. I currently have a Spotify Premium acocunt linked up with my Facebook account. I have recently deleted my Facebook account. Is there any way to change it where I dont log on with Facebook when logging int...
hi, I bought a used macbook from a friend and opened spotify. spotify asked do I want to log in with my facebook account and I pressed ok. because I have been using spotify that way in my old computer. But when it opened there vere none of my playlis...
Accidently payed for subscription twice,got 2 confirmation e-mails. will I be billed twice in same month ?
Hello there, Spotify Community!I am use my premium spotify account on all my devices back and forth throughout my house and on the go, but I am curious: when I am at home, is there a way to use all my devices at the same time like they are different ...