Spotify premium service not working

Hi! I've recently purchased Spotify on my mobile device(iPhone), I come to realize that it still believes I am a free user. I'm quite disappointed with this, because I would like to choose the songs I can listen to. This problem needs to be resolved ...

• Justwantmymusic
• Regular
• Hi! I've recently purchased Spotify on my mobile device(iPhone), I come to realize that it still believes I am a free user. I'm quite disappointed with this, because I would like to choose the songs ...
• 2012-11-18 6:49:11 AM
• 2012-11-18 9:38:17 AM
• petiteflower918
• Newbie
• 219 Views
• 2 replies
• 0 likes

Question: synced foreign (not local) files still available when downgrading?

Hey! I'm trying to make a decision whether or not to get Spotify Premium, and one question I've had in considering is this: If I had Premium and I synched non-local files and/or playlists to my iPod touch, and then I downgraded to Unlimited or Free, ...

• TMoffat
• Casual Listener
• Hey! I'm trying to make a decision whether or not to get Spotify Premium, and one question I've had in considering is this:   If I had Premium and I synched non-local files and/or playlists ...
• 2012-11-17 10:12:10 PM
• 2012-11-18 4:12:51 AM
• Peter__
• Community Legend
• 178 Views
• 1 replies
• 0 likes

Changed payment method, unsure if it's ok

Hi, I've cancelled my payment method. When I go back to https://www.spotify.com/nl/account/subscription/change-payment/, the paypal button is automatically selected. So I'm unsure if my cancellation worked. I got a premium code, so need to have this ...

• mpaa
• Casual Listener
• Hi,   I've cancelled my payment method. When I go back to https://www.spotify.com/nl/account/subscription/change-payment/, the paypal button is automatically selected. So I'm unsure if my ca...
• 2012-11-16 10:12:15 AM
• 2012-11-17 9:18:01 PM
• Peter__
• Community Legend
• 346 Views
• 5 replies
• 0 likes

Some of my playlists disappear on some devices! How can I get them back?

• Wallertobe
• Newbie
• 2012-11-17 6:26:56 PM
• 141 Views
• 0 replies
• 0 likes

Handelsbanken doesn't allow to pay for Premium

Hi! I have tried to upgrade to Premium several times now but the payment page keeps saying: This is not a valid card number. Please verify that you entered your card number correctly using only numbers, without spaces and dashes. Bank: Handelsbanken ...

• lallu234
• Newbie
• Hi!   I have tried to upgrade to Premium several times now but the payment page keeps saying:   This is not a valid card number.  Please verify that you entered your card ...
• 2012-11-17 3:24:31 PM
• 2012-11-17 5:51:15 PM
• Jude
• Spotify Legend
• 930 Views
• 2 replies
• 0 likes

charged three times for a free trial - before its even done

Okay I signed up for a one month free trial this month. Been charged three times so far and its not even been a month. Sent a help ticket. Had no reply. Getting a little irritated as I was planning on spending that money on Christmas presents. So che...

• needforfreedom
• Casual Listener
• Okay I signed up for a one month free trial this month. Been charged three times so far and its not even been a month. Sent a help ticket. Had no reply. Getting a little irritated as I was planning o...
• 2012-11-17 5:23:19 PM
• 2012-11-17 5:27:57 PM
• Peter__
• Community Legend
• 170 Views
• 1 replies
• 0 likes

Updated debit card

HelpI have updated my bank details, however still not able to access my account so no musicCan anyone help please

• vancomycin
• Newbie
• Help I have updated my bank details, however still not able to access my account so no music Can anyone help please
• 2012-11-17 11:52:52 AM
• 2012-11-17 12:28:12 PM
• Peter__
• Community Legend
• 184 Views
• 1 replies
• 0 likes

How do I make an account seperate from my fb

So I am a premium user. I use my facebook account to login, can I also have an accoutn to login seperate from my facebook? Thanks

• jigglywiggly
• Regular
• So I am a premium user.   I use my facebook account to login, can I also have an accoutn to login seperate from my facebook? Thanks
• 2012-11-16 12:40:23 AM
• 2012-11-17 11:14:22 AM
• Liam
• Community Legend
• 588 Views
• 4 replies
• 0 likes

Premium on my iphone?

This has been asked, but how can I make spotify premium work as an app?

• aberry2016
• Newbie
• This has been asked, but how can I make spotify premium work as an app?
• 2012-11-17 3:43:46 AM
• 2012-11-17 10:32:49 AM
• Liam
• Community Legend
• 172 Views
• 2 replies
• 0 likes

Coldplay

Wil the new coldplay 2012 live songs come out on spotify?

• marc
• Music Fan
• Wil the new coldplay 2012 live songs come out on spotify?
• 2012-11-16 7:43:40 PM
• 2012-11-17 9:16:59 AM
• licenced
• Community Legend
• 397 Views
• 2 replies
• 0 likes

how to cancel an order for an account I cant access?

Hi. Im in a strange situation, Im currently paying for an account I cant get into and I want to quit that payment and upgrade this account I have logged in with now. The other account Im paying for is for a friend that's dead and want to quit it So f...

• ojstejn
• Newbie
• Hi.   Im in a strange situation, Im currently paying for an account I cant get into and I want to quit that payment and upgrade this account I have logged in with now.   The other a...
• 2012-11-17 3:09:17 AM
• 2012-11-17 9:13:49 AM
• licenced
• Community Legend
• 234 Views
• 1 replies
• 0 likes

NEED TO DELETE ACCOUNT. ACCOUNT HAS BEEN MERGED WITH FRIENDS.

Somehow my account has been merged with my friends. I previously had an account through facebook as sineaad.kathleen.kelly@gmail.com. Then I logged into my account on my friends computer and messed it up so it joined her spotify account - the one I a...

• user-removed
• Visitor
• Somehow my account has been merged with my friends. I previously had an account through facebook as sineaad.kathleen.kelly@gmail.com. Then I logged into my account on my friends computer and messed i...
• 2012-09-14 2:00:47 PM
• 2012-11-17 1:02:25 AM
• Jude
• Spotify Legend
• 283 Views
• 2 replies
• 0 likes

Can't change password...

So on spotify, I can login perfectly fine with my facebook login. If I go to the change password field on spotify, and I change my password and enter my fb password, it just says wrong password. Why?

• jigglywiggly
• Regular
• So on spotify, I can login perfectly fine with my facebook login. If I go to the change password field on  spotify, and I change my password and enter my fb password, it just says wrong passwo...
• 2012-11-16 12:48:34 AM
• 2012-11-16 12:49:17 AM
• jigglywiggly
• Regular
• 204 Views
• 1 replies
• 1 likes

Help please, I unlinked Facebook and lost all my Playlists!

Hi, I tried all possibilities following the help on spotify website, and also from the community because I found other people having the same problem, but could not solve it...I just unlink facebook from my spotify preferences and suddenly everything...

• user-removed
• Visitor
• Hi, I tried all possibilities following the help on spotify website, and also from the community because I found other people having the same problem, but could not solve it...I just unlink facebook ...
• 2012-11-16 8:36:48 PM
• 2012-11-16 8:38:37 PM
• Richard
• Community Legend
• 302 Views
• 1 replies
• 0 likes

Why no options when sharing on Facebook?

I am in admin position on a FB page. I want to post a Spotify playlist on it. However, when I click 'share' on Spotify, I'm not given any options. It automatically puts the playlist on my own personal timeline. It's VERY irritating. When I share some...

• clasgorman
• Newbie
• I am in admin position on a FB page. I want to post a Spotify playlist on it. However, when I click 'share' on Spotify, I'm not given any options. It automatically puts the playlist on my own persona...
• 2012-11-16 7:03:48 PM
• 2012-11-16 7:22:34 PM
• Liam
• Community Legend
• 186 Views
• 1 replies
• 0 likes

suddenly not premium member anymore?

Suddenly ive been degraded to spotify free? my playlists are still there, but just premium, and not able to more then 10 hours of music. But it works like regular/premium on my iphone WHy so?

• tommycarola
• Newbie
• Suddenly ive been degraded to spotify free? my playlists are still there, but just premium, and not able to more then 10 hours of music. But it works like regular/premium on my iphone   ...
• 2012-11-16 5:14:25 PM
• 2012-11-16 6:27:28 PM
• Liam
• Community Legend
• 597 Views
• 3 replies
• 0 likes