Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80435 Views

9 replies

2 likes

Account
Login
  • 80435 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653910 Views

13 replies

4 likes

Account
  • 653910 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734390 Views

18 replies

29 likes

  • 734390 Views
  • 18 replies
  • 29 likes

Spotify for Artists (Something Went Wrong)

I just got a song released on Spotify so I wanted to claim my profile asap. So I downloaded the Spotify for Artists app and it keeps saying “something went wrong”. I also tried on 2 browser and on different internet connection, still no luck. Any hel...

Regular

I just got a song released on Spotify so I wanted to claim my profile asap. So I downloaded the Spotify for Artists app and it keeps saying “something went wrong”. I also tried on 2 browser and on di...

sqxt-a9gz_39j

Casual Listener

4159 Views

12 replies

11 likes

Account
  • 4159 Views
  • 12 replies
  • 11 likes

Not my Playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy are new playlist being created daily on my account? I've changed my password and nothing ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Why are...

Luan

Spotify Star

444 Views

1 replies

0 likes

Account
Security
  • 444 Views
  • 1 replies
  • 0 likes

SPOTIFY HELP WOULD BE NICE

SPOTIFY is a great music provider, In my opinion the best one out there. As far as customer service...... I would compare it to giving myself a root canal with no freezing using a pocket knife.........Some of the community seems to know things readin...

Music Fan

  SPOTIFY is a great music provider, In my opinion the best one out there.  As far as customer service...... I would compare it to giving myself a root canal with no freezing using a pock...

Luan

Spotify Star

1439 Views

11 replies

0 likes

Account
  • 1439 Views
  • 11 replies
  • 0 likes

Don't have access to email and forgot my password

Okay so this problem is completely my own fault but a bit annoying. I signed up for spotify premium years ago but I don't remember my password. Easy enough to solve right? Except it turns out I had mistyped my email and I only just found this out. In...

Newbie

Okay so this problem is completely my own fault but a bit annoying.  I signed up for spotify premium years ago but I don't remember my password. Easy enough to solve right? Except it turns out ...

Luan

Spotify Star

885 Views

1 replies

0 likes

Account
Login
Premium
  • 885 Views
  • 1 replies
  • 0 likes

Unable to change Country

I've moved to a new country, and just hit the 14 day limit. Spotify prompted me to change my country, yet if I click on the drop down country menu, the only option I have is the US, where I was previously. I've browsed the Community for a while, and ...

Casual Listener

I've moved to a new country, and just hit the 14 day limit. Spotify prompted me to change my country, yet if I click on the drop down country menu, the only option I have is the US, where I was previ...

Luan

Spotify Star

935 Views

3 replies

0 likes

Account
Free
Login
Other
  • 935 Views
  • 3 replies
  • 0 likes

No puedo ingresar a mí cuenta premium

No puedo ingresar a mí cuenta premium . Probé todas las opciones , hace una semana que estoy con esto . Busque cualquier tipo de cuenta que podría tener , distintos e mails , probé todo y no consigo dar con la cuenta . Lo único que sé es que me están...

Visitor

No puedo ingresar a mí cuenta premium . Probé todas las opciones , hace una semana que estoy con esto . Busque cualquier tipo de cuenta que podría tener , distintos e mails , probé todo y no consigo ...

OneByBoo

Roadie

458 Views

1 replies

0 likes

Premium
  • 458 Views
  • 1 replies
  • 0 likes

Playing on multiple speakers

PlanPremiumCountryUKLDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have several speakers around the house and I was able to play the same song on all of them, th...

Casual Listener

Plan Premium Country UKL Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have several ...

MusicMadMick

Casual Listener

1193 Views

3 replies

0 likes

Account
  • 1193 Views
  • 3 replies
  • 0 likes

Approval Code ?

PlanPremiumCountryCanadaDevicePC app / Elgato StreamdeckOperating SystemWindows 10 My QuestionI am trying to get the Approval Code in order to link my stream deck to Spotify, unfortunately, I have been searching for the last 2 days where to get this ...

Visitor

Plan Premium Country Canada Device PC app / Elgato Streamdeck Operating System Windows 10   My Question I am trying to get the Approval Code in order to link my stream deck to Spotify,...

OneByBoo

Roadie

3741 Views

1 replies

1 likes

Account
Login
Subscription
  • 3741 Views
  • 1 replies
  • 1 likes

My artist avatar/pic disappeared overnight.

My artist avatar/pic disappeared overnight. This morning when I woke up it had changed to my latest single art. Band is called Lovefeast. Could an enemy report my art? I had it commissioned so I own the rights to it. It is also not offensive in any w...

Casual Listener

My artist avatar/pic disappeared overnight. This morning when I woke up it had changed to my latest single art. Band is called Lovefeast. Could an enemy report my art? I had it commissioned so I own ...

orkaodyssey

Casual Listener

557 Views

2 replies

0 likes

Account
  • 557 Views
  • 2 replies
  • 0 likes

No option to disconnect Facebook

PlanPremium for FamilyCountryUSADevicePCOperating SystemWindows 10My Question or IssueI need to change my email address. I have followed the instructions for disconnecting Facebook (reset PW, etc), but when I try to disconnect Facebook in the Spotify...

Visitor

Plan Premium for Family Country USA Device PC Operating System Windows 10 My Question or Issue I need to change my email address. I have followed the instructions for disconnecting Faceboo...

user-removed

Not applicable

623 Views

1 replies

0 likes

Account
  • 623 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs in "liked songs" that I didn't like

Songs keep showing up in my 'Liked Songs' that I didn't like. No one else is using my account (that I know of). I do have other users (family) but they haven't been using the account and even if they were, the songs that are getting saved are stuff t...

Visitor

Songs keep showing up in my 'Liked Songs' that I didn't like.  No one else is using my account (that I know of).  I do have other users (family) but they haven't been using the account and ...

eule_7834

Roadie

16333 Views

8 replies

9 likes

Other
  • 16333 Views
  • 8 replies
  • 9 likes

Superuser Contribution Missing playlists + strange recently played activity

Plan PremiumCountry: Denmark Device iPhone 8 XROperating System (iOS 10.14.6) My Question or Issue2 Issues here: 1. my recently played activity is incorrect. I have updated passwords through my password app (1password) so the passwords are super stro...

Newbie

Plan Premium Country: Denmark   Device iPhone 8 XR Operating System (iOS 10.14.6)   My Question or Issue 2 Issues here:  1. my recently played activity is incorrect. ...

Petya

Community Legend

1061 Views

1 replies

0 likes

Other
  • 1061 Views
  • 1 replies
  • 0 likes

Won't acceppt my address

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Question or IssuePremium FamilyCanadalaptopWindows 10My Question or IssueTrying to add my...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System   (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...

riggerk5

Music Fan

771 Views

1 replies

1 likes

Premium
  • 771 Views
  • 1 replies
  • 1 likes

Help Please

How to Sign Out account spotify that login in other device, without using the device?

Visitor

How to Sign Out account spotify that login in other device, without using the device?

Brunelicia

Community Legend

301 Views

1 replies

0 likes

Account
  • 301 Views
  • 1 replies
  • 0 likes

Spotify Pago

Seguinte, recorri a comunidade pois eu comprei o plano premium de 1 ano no Spotify, porem faz 1 mês que ele foi pausado, não intendi o motivo, ninguem da assistencia me mandou um email explicando o motivo... Se alguem souber me responda aqui em abaix...

Visitor

Seguinte, recorri a comunidade pois eu comprei o plano premium de 1 ano no Spotify, porem faz 1 mês que ele foi pausado, não intendi o motivo, ninguem da assistencia me mandou um email explicando o m...

Brunelicia

Community Legend

512 Views

1 replies

0 likes

Account
Premium
Subscription
  • 512 Views
  • 1 replies
  • 0 likes

recover account with user id and no email

PlanFamily PremiumCountryCanada Device(iPhone 8plus, Operating System(iOS 10, My Question or IssueMy daughter has lost her account from our family plan and only has the user id, starts with xm...... She no longer has access to the original email asso...

Visitor

Plan Family Premium Country Canada   Device (iPhone 8plus,  Operating System (iOS 10,    My Question or Issue My daughter has lost her account from our family plan and ...

WouterAntwerp

Newbie

586 Views

2 replies

0 likes

Account
  • 586 Views
  • 2 replies
  • 0 likes

Solved!! Privacy Concerns

Just joined yesterday, Sept 4, 2019. Two questions for now: I don't want to see other people's playlists. Is there a setting for that?How to download just one song.

Visitor

Just joined yesterday, Sept 4, 2019. Two questions for now:   I don't want to see other people's playlists. Is there a setting for that? How to download just one song.

Brunelicia

Community Legend

1317 Views

1 replies

0 likes

Social & Random
  • 1317 Views
  • 1 replies
  • 0 likes

Unable to add family members to family premium

Signed up to family premium today. Have been able to add the husband with the link but am having trouble adding my two sons.One already has a spotify account that has now been cancelled, he can open the invite link and enter his details but it wont v...

Casual Listener

Signed up to family premium today.  Have been able to add the husband with the link but am having trouble adding my two sons. One already has a spotify account that has now been cancelled, he ...

Brunelicia

Community Legend

698 Views

3 replies

0 likes

Account
  • 698 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution change country

Hello, I used to be the main account for spotify premium for my family members, but as we live in Malaysia as well, we decided to change to family premium as its far cheaper than Danish spotify. But the issue is even though im in malaysia right now, ...

Music Fan

Hello, I used to be the main account for spotify premium for my family members, but as we live in Malaysia as well, we decided to change to family premium as its far cheaper than Danish spotify. But ...

11123349791

Music Fan

804 Views

4 replies

0 likes

Account
  • 804 Views
  • 4 replies
  • 0 likes

Technical problem with adding an address to spotify family

Spotify FamilyPremiumFrance Device(iPhone XS Max, Macbook Pro late 2016)Operating System(iOS 12, Mac OS Mojave 10.) My Problème:HelloIn order to take advantage of Spotify Family's new products, Spotify asks me to update my mailing address.But the sys...

Casual Listener

Spotify Family Premium France   Device (iPhone XS Max, Macbook Pro late 2016) Operating System (iOS 12,  Mac OS Mojave 10.)   My Problème: Hello In order to take advantage o...

Rene01

Community Legend

1024 Views

3 replies

0 likes

Account
Premium
  • 1024 Views
  • 3 replies
  • 0 likes