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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9100 Views
  • 1 replies
  • 9 likes
  • Security
  • 9100 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482757 Views
  • 979 replies
  • 111 likes
  • Account
  • 482757 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211078 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211078 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121034 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121034 Views
  • 72 replies
  • 12 likes

Solved!! I closed my old Spotify account. Will my old community account get closed too ?

Hi,The title says it all.The thing is that I can't access my old community account since my old Spotify got closed and because of that I can't close my old community account myself.My old account name is "Lantha" (without the underscore at the end)Th...

  • Casual Listener
  • Hi, The title says it all. The thing is that I can't access my old community account since my old Spotify got closed and because of that I can't close my old community account myself. My old accou...
  • Luan
  • Spotify Star
  • 939 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 939 Views
  • 1 replies
  • 0 likes

How to know who is using my account

There's someone using my account, because I can see recently played tracks I haven't listened to. How can I check the login register, to check where do they connect from and try to understand what's going on?Thanks.

  • Visitor
  • There's someone using my account, because I can see recently played tracks I haven't listened to. How can I check the login register, to check where do they connect from and try to understand what's ...
  • OneByBoo
  • Roadie
  • 1645 Views
  • 1 replies
  • 0 likes
  • Account
  • 1645 Views
  • 1 replies
  • 0 likes

setting spotify NOT to open when i turn on my device

PlanPremiumCountry USA Device(iPhone 8, , Macbook Pro late 2016)Operating System ios, windows 11 pro how do you keep spotify from auto logging on?. i turned off the auto log on feature in the advance settings but the damm thing still keeps logging on...

  • Visitor
  • Plan Premium Country USA   Device (iPhone 8,  , Macbook Pro late 2016) Operating System ios, windows 11 pro   how do you keep spotify from auto logging on?. i turned off the au...
  • Luan
  • Spotify Star
  • 665 Views
  • 1 replies
  • 0 likes
  • Premium
  • 665 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to change display name?

When i signed up, I chose a display name.But when i upgraded to premium, my display name became a bunch of random numbers and alp[habets.How can i restore my original display name?

  • Casual Listener
  • When i signed up, I chose a display name. But when i upgraded to premium, my display name became a bunch of random numbers and alp[habets. How can i restore my original display name?
  • TehWX
  • Casual Listener
  • 1684 Views
  • 9 replies
  • 0 likes
  • Account
  • 1684 Views
  • 9 replies
  • 0 likes

Superuser Contribution Recently played artists not updating

Windows 7 Home Premium (64-bit), Service pack 1Free account: Accessed through 1.1.9.383.g9f48828e Seems no matter how many tracks I play during a session, my “recently played artists” only updates the last artist in the list, rather than shifting the...

  • Visitor
  • Windows 7 Home Premium (64-bit), Service pack 1 Free account: Accessed through 1.1.9.383.g9f48828e   Seems no matter how many tracks I play during a session, my “recently played artists” only...
  • Petya
  • Community Legend
  • 2278 Views
  • 4 replies
  • 5 likes
  • Free
  • 2278 Views
  • 4 replies
  • 5 likes

Superuser Contribution Recently played artists not loading or updating

PlanPremiumCountryUS Device(iPhone 8, Macbook Pro 2018)Operating System(iOS 10, etc.) My Question or IssueMy recently played artist is not loading or updating, it appears but will not update to the played artists I have a already listened to. I have ...

  • Newbie
  •   Plan Premium Country US   Device (iPhone 8, Macbook Pro 2018) Operating System (iOS 10, etc.)   My Question or Issue My recently played artist is not loading or updating,...
  • Petya
  • Community Legend
  • 2973 Views
  • 3 replies
  • 2 likes
  • Premium
  • 2973 Views
  • 3 replies
  • 2 likes

I cant disconnect Facebook

PlanPremiumCountryTurkeyDevicePC , AndroidOperating SystemAndroid and Windows 10 My Question or IssueI cant disconnect from facebook account. I actually want to change my username but I think im still connected with facebook so i cant change it. Can ...

  • Casual Listener
  • Plan Premium Country Turkey Device PC , Android Operating System Android and Windows 10   My Question or Issue I cant disconnect from facebook account. I actually want to change my use...
  • BartogGM
  • Casual Listener
  • 663 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 663 Views
  • 5 replies
  • 0 likes

Solved!! Sorry, we couldn't load friends to follow error

My Question or IssueSo I had a regular Spotify account that was originally just linked to my email and I recently got Facebook and wanted to link them up so I followed the instructions on here to link it up using my phone. Facebook said it was connec...

  • Casual Listener
  • My Question or Issue So I had a regular Spotify account that was originally just linked to my email and I recently got Facebook and wanted to link them up so I followed the instructions on here&nbsp...
  • ethieona02
  • Casual Listener
  • 4218 Views
  • 5 replies
  • 0 likes
  • Account
  • 4218 Views
  • 5 replies
  • 0 likes

Facebook login to normal email login

PlanPremiumCountryBulgariaDeviceN/AOperating SystemN/A My Question or IssueHi guys and girls, I'm finding mostly outdated posts from 2012 - 2015 on this and I'm not sure if anything changed since, so apologies if such topic already exists.My question...

  • Newbie
  • Plan Premium Country Bulgaria Device N/A Operating System N/A   My Question or Issue Hi guys and girls,   I'm finding mostly outdated posts from 2012 - 2015 on this and I'm not ...
  • OneByBoo
  • Roadie
  • 555 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 555 Views
  • 1 replies
  • 0 likes

"You can’t join your own plan!"

Plan - Premium DuoCountry - BrazilMy Question or IssueWhen I send the link (from my HP Notebook) to my wife's whatsapp with the invitation to her joining my Premium Duo Plan and she clicks the link the answer is:"You’re already subscribed to Premium ...

  • Newbie
  • Plan - Premium Duo Country - Brazil My Question or Issue When I send the link (from my HP Notebook) to my wife's whatsapp with the invitation to her joining my Premium Duo Plan and she c...
  • OneByBoo
  • Roadie
  • 2194 Views
  • 1 replies
  • 0 likes
  • Premium
  • 2194 Views
  • 1 replies
  • 0 likes

Artists' followers are set to 0

When I go in my library -> artist and select one from the list, I enter in a page where is written the correct number of followers and the list of tracks/albums I "liked". But if I select the menu (upper-right corner) from that page, go to "Artist's ...

  • Casual Listener
  • When I go in my library -> artist and select one from the list, I enter in a page where is written the correct number of followers and the list of tracks/albums I "liked". But if I select the...
  • Luan
  • Spotify Star
  • 2498 Views
  • 4 replies
  • 1 likes
  • 2498 Views
  • 4 replies
  • 1 likes

Account Messed Up

PlanFree/PremiumCountryUnited StatesDeviceiPhone XOperating SystemiOS 10 My Question or IssueHi, I am a college student and I was on the student discount. I looked at my bank account one day and it said I was getting charged $14.99 for Spotify a mont...

  • Visitor
  • Plan Free/Premium Country United States Device iPhone X Operating System iOS 10   My Question or Issue Hi, I am a college student and I was on the student discount. I looked at my bank...
  • osornios
  • Spotify Star
  • 441 Views
  • 1 replies
  • 0 likes
  • Account
  • 441 Views
  • 1 replies
  • 0 likes

I can't make the payment

I had to pay for my spotify premium duo November 25th, but I'm having credit card issues. has been asked to update payment details, but declines all credit cards I place. both debit and credit. I am trying to switch to the premium family plan and is ...

  • Casual Listener
  •   I had to pay for my spotify premium duo November 25th, but I'm having credit card issues. has been asked to update payment details, but declines all credit cards I place. both debit and credi...
  • -zjrq5incr_ag
  • Casual Listener
  • 657 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 657 Views
  • 1 replies
  • 0 likes

Solved!! Unable to upload profile picture

PlanPremiumCountryMexicoOperating SystemWindows 10 My Question or IssueI'm currently using version 1.1.20.510.g7d28aaaa and no matter how may times I add a picture to my profile it just doesn't update it. The picture stays as long as I'm using Spotif...

  • Casual Listener
  • Plan Premium Country Mexico Operating System Windows 10   My Question or Issue I'm currently using version 1.1.20.510.g7d28aaaa and no matter how may times I add a picture to my profile ...
  • archiefem
  • Casual Listener
  • 1441 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 1441 Views
  • 3 replies
  • 0 likes

Giving access to Family plan to children without email address

Hello, We have a Family subscription. At the moment we are using our personnal accounts for our children. But we would like to add them in separate accounts.We need the ability to do that without having to create them a personnal email account.How ca...

  • Casual Listener
  • Hello,   We have a Family subscription. At the moment we are using our personnal accounts for our children. But we would like to add them in separate accounts. We need the ability to do that ...
  • chipolatof
  • Casual Listener
  • 1649 Views
  • 2 replies
  • 1 likes
  • Account
    Login
    Subscription
  • 1649 Views
  • 2 replies
  • 1 likes

Update billing account

PlanPremium familyCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am unable to update my billing account, there is no option to update under my plan???

  • Casual Listener
  • Plan Premium family Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am ...
  • rigs82
  • Casual Listener
  • 720 Views
  • 2 replies
  • 0 likes
  • Account
  • 720 Views
  • 2 replies
  • 0 likes

Superuser Contribution Username

Family plan Country Samsung galaxy 8 Operating System Android Oreo, My Question or Issue 'Edited out for security'. I've cancelled my account several times but it still finds my email address. I cant sign up again to create a new name. Is it because ...

  • Casual Listener
  • Family plan Country Samsung galaxy 8 Operating System Android Oreo,   My Question or Issue 'Edited out for security'. I've cancelled my account several times but it still find...
  • Lisa1
  • Casual Listener
  • 517 Views
  • 4 replies
  • 0 likes
  • Account
  • 517 Views
  • 4 replies
  • 0 likes

Superuser Contribution Cant find my

Hi , i cant find my account after i log out . I just know my number of credit card in it . Please help

  • Casual Listener
  • Hi , i cant find my account after i log out . I just know my number of credit card in it . Please help 
  • Petya
  • Community Legend
  • 479 Views
  • 4 replies
  • 0 likes
  • Account
  • 479 Views
  • 4 replies
  • 0 likes

Superuser Contribution Username not changing back even after disconnecting from Facebook

PlanPremium CountrySingapore DeviceiPhone X, desktop My Question or IssueAfter I connected to Facebook, my username changed. I read the threads and figured out how to disconnect it. I managed to do so. However, my username has not changed back despit...

  • Visitor
  •   Plan Premium   Country Singapore   Device iPhone X, desktop   My Question or Issue After I connected to Facebook, my username changed. I read the threads and figured ...
  • Petya
  • Community Legend
  • 904 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 904 Views
  • 3 replies
  • 0 likes