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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mothical
  • Newbie
  • 156922 Views
  • 175 replies
  • 12 likes
  • Account
    Free
  • 156922 Views
  • 175 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10629 Views
  • 3 replies
  • 10 likes
  • Security
  • 10629 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 507232 Views
  • 985 replies
  • 112 likes
  • Account
  • 507232 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124510 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124510 Views
  • 74 replies
  • 12 likes

Announcement - Service Outage - 20/11/2012

Hi guys, We've been experiencing a few service issues at the moment which may include, but are not limited to, login or streaming errors. We're looking into it at the moment. We'll keep you updated.

  • Spotify
  • Spotify
  • Hi guys,   We've been experiencing a few service issues at the moment which may include, but are not limited to, login or streaming errors.   We're looking into it at the moment. We...
  • Sam
  • Spotify
  • 6544 Views
  • 17 replies
  • 3 likes
  • 6544 Views
  • 17 replies
  • 3 likes

Solved!! subscription issue (slightly complex)

Hi there, I apologise if this subject (or similar) has already been covered. I have an account (premium) which was registered through Facebook, but to an old account using my current e-mail address. Unfortuately, last week I made the mistake of addin...

  • Casual Listener
  • Hi there, I apologise if this subject (or similar) has already been covered.   I have an account (premium) which was registered through Facebook, but to an old account using my current e-mai...
  • omilton88
  • Casual Listener
  • 740 Views
  • 4 replies
  • 0 likes
  • 740 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify Social Not Working

I can't get Spotify Social to work on my laptop or my mobile. This has happened before, but I am unable to resolve it as I had done in the past through changing the language settings. Is this current problem specifically something affecting me or are...

  • Casual Listener
  • I can't get Spotify Social to work on my laptop or my mobile. This has happened before, but I am unable to resolve it as I had done in the past through changing the language settings. &nb...
  • user-removed
  • Not applicable
  • 3450 Views
  • 7 replies
  • 1 likes
  • 3450 Views
  • 7 replies
  • 1 likes

I bought 141 songs to be replaced to my computer - but where are they???

I have a Spotify Premium account and I wanted to buy different types of songs for 8 hours to be played on my birthday party. There is no internet connection available and I wanted to re-organise playlist so I thought best to buy the music altogether....

  • Casual Listener
  • I have a Spotify Premium account and I wanted to buy different types of songs for 8 hours to be played on my birthday party. There is no internet connection available and I wanted to re-organise...
  • Peter__
  • Community Legend
  • 592 Views
  • 6 replies
  • 0 likes
  • 592 Views
  • 6 replies
  • 0 likes

I have three different order ID's! Am I getting charged three times?

Prett self explanitory but as I was purchasing spotify my laptop crashed and I have just got three emails from them with three different order ID's does anyone know if this means I will be charger three times? Thanks

  • Casual Listener
  • Prett self explanitory but as I was purchasing spotify my laptop crashed and I have just got three emails from them with three different order ID's does anyone know if this means I will be charger th...
  • Jude
  • Spotify Legend
  • 727 Views
  • 1 replies
  • 0 likes
  • 727 Views
  • 1 replies
  • 0 likes

Solved!! Accidentally deleted my favorite playlist : ( can it be restored?

I was on the Linux version and it just deleted when I clicked delete...no prompt or anything...please tell me there's a way to get this back. I'll love you forever.

  • Casual Listener
  • I was on the Linux version and it just deleted when I clicked delete...no prompt or anything...please tell me there's a way to get this back. I'll love you forever.
  • Sam
  • Spotify
  • 2510 Views
  • 41 replies
  • 0 likes
  • 2510 Views
  • 41 replies
  • 0 likes

Solved!! Spotify Twitter Account

I won 2 tickets from Spotify UK's twitter account - retweet to win tickets to Hackneys Little Noise Sessions with Noah & The Whale and a few other bands. Spotify UK's twitter account direct messarod me to say congratulations you have won and to provi...

  • Casual Listener
  • I won 2 tickets from Spotify UK's twitter account - retweet to win tickets to Hackneys Little Noise Sessions with Noah & The Whale and a few other bands.  Spotify UK's twitter account dire...
  • diego
  • Spotify Legend
  • 959 Views
  • 6 replies
  • 0 likes
  • 959 Views
  • 6 replies
  • 0 likes

disconnect spotify from facebook

i am a premium spotify user who started using spotify through facebook. i deleted my facebook because i no longer wanted it. i now realize that i cannnot use spotify without it reactivating my facebook account. i want to be able to keep all my play l...

  • Visitor
  • i am a premium spotify user who started using spotify through facebook. i deleted my facebook because i no longer wanted it. i now realize that i cannnot use spotify without it reactivating my facebo...
  • Peter__
  • Community Legend
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Mobile premium

Hello can anyone help me I just paid for the premium online but it tells me I have to pay for it again is that true that I would have to pay again the 9.99 dollars?

  • Casual Listener
  • Hello can anyone help me I just paid for the premium online but it tells me I have to pay for it again is that true that I would have to pay again the 9.99 dollars?
  • Richard
  • Community Legend
  • 351 Views
  • 2 replies
  • 0 likes
  • 351 Views
  • 2 replies
  • 0 likes

I deactivated my facebook but i want to keep spotify and disconnect from facebook.

I have already paide for my subscription for a month is there any way that i can transfer over to another account and start fresh or is there anyway that i can disconnect from facebook?

  • Casual Listener
  • I have already paide for my subscription for a month is there any way that i can transfer over to another account and start fresh or is there anyway that i can disconnect from facebook? 
  • colton
  • Casual Listener
  • 422 Views
  • 2 replies
  • 0 likes
  • 422 Views
  • 2 replies
  • 0 likes

Different Country erroe

Hi, Signed up the other day on my android when you went live in Ireland, On friday i got a not able to connect error so i uninstalled the app and went back in Since then i've been getting an "You are in the wrong country error" I checked my account t...

  • Newbie
  • Hi,    Signed up the other day on my android when you went live in Ireland,    On friday i got a not able to connect error so i uninstalled the app and went back in &nbs...
  • Peter__
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Solved!! Country problem

I'm trying to change my country as i've moved and it keeps coming up with "Invalid Country" also its saying my password is invalid when it isn't. I've tried every password i've used over 2 years and still nothing. Any advice? Also my e-mail keeps say...

  • Casual Listener
  • I'm trying to change my country as i've moved and it keeps coming up with "Invalid Country" also its saying my password is invalid when it isn't. I've tried every password i've used over 2 years and ...
  • Peter__
  • Community Legend
  • 836 Views
  • 4 replies
  • 0 likes
  • 836 Views
  • 4 replies
  • 0 likes

Spotify Premium doesn't stream

Hello, Since this afternoon my spotify client on my macbook pro won't stream. First it said it was in offline mode, while I was clearly hooked up to the internet. And after re-installing it, it didn't work at all. Now I'm at the point where, on this ...

  • Regular
  • Hello,   Since this afternoon my spotify client on my macbook pro won't stream. First it said it was in offline mode, while I was clearly hooked up to the internet. And after re-installing i...
  • meahtenoha
  • Spotify
  • 820 Views
  • 11 replies
  • 0 likes
  • 820 Views
  • 11 replies
  • 0 likes

Still does not work

I have tried all of this. I am paying for Premium. I joined long before 2011. But now it does not work. I am close to giving up. Do I really need to leave Spotify?

  • Newbie
  • I have tried all of this. I am paying for Premium. I joined long before 2011. But now it does not work. I am close to giving up. Do I really need to leave Spotify?
  • meahtenoha
  • Spotify
  • 374 Views
  • 2 replies
  • 0 likes
  • 374 Views
  • 2 replies
  • 0 likes

What is/is not allowed ref. streaming, syncing & squeezebox devices

Premium Account. I really wish there was a clear FAQ on what can & can't be achieved with syncing & streaming, with examples. Syncing, I understand only 3 devices can have off-line syncing, Is there a way for me to check which devices are sync allowe...

  • Casual Listener
  • Premium Account.   I really wish there was a clear FAQ on what can & can't be achieved with syncing & streaming, with examples.   Syncing, I understand only 3 devices can have o...
  • qronos1
  • Music Fan
  • 3399 Views
  • 7 replies
  • 1 likes
  • 3399 Views
  • 7 replies
  • 1 likes

Solved!! lost my account

after my software update I don't know how to get inside my spotify account don't know user name and don't know pasword

  • Visitor
  • after my software update I don't know how to get inside my spotify account don't know user name and don't know pasword
  • maiteprofededib
  • Casual Listener
  • 1224 Views
  • 4 replies
  • 0 likes
  • 1224 Views
  • 4 replies
  • 0 likes

Intermittent sign in Pc and Tivo using Virgin Media

I am currently experiancing intermittent sign in problems my PC spoitify tells me im offline and my Tivo does no go past the logging in screen. Is there a problem with spotify

  • Regular
  • I am currently experiancing intermittent sign in problems my PC spoitify tells me im offline and my Tivo does no go past the logging in screen.   Is there a problem with spotify
  • Sam
  • Spotify
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

Solved!! 2nd November - Not getting Premium? Read here!

Hello all, Thanks for reading. As of around 1730 UTC on the 2nd November, some users informed us that they aren't receiving the Premium service. We're aware of some server outage at the moment which is causing this issue. Our systems are redistributi...

  • Spotify Legend
  • Hello all,   Thanks for reading.    As of around 1730 UTC on the 2nd November, some users informed us that they aren't receiving the Premium service. We're aware of some server...
  • Sam
  • Spotify
  • 6483 Views
  • 38 replies
  • 1 likes
  • 6483 Views
  • 38 replies
  • 1 likes

Many music titles not available in Luxembourg! :(

First of all, I am really happy to see spotify up and running in our "third-world" country Luxembourg... Well done! Unfortunately lots of titles are unavailable on "OUR" market (which in itself is already a contra-productive, non-sensical approach, t...

  • Visitor
  • First of all, I am really happy to see spotify up and running in our "third-world" country Luxembourg... Well done! Unfortunately lots of titles are unavailable on "OUR" market (which in itself &nb...
  • winmarc
  • Regular
  • 512 Views
  • 3 replies
  • 0 likes
  • 512 Views
  • 3 replies
  • 0 likes