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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 461 Views
  • 0 replies
  • 7 likes
  • Security
  • 461 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 441065 Views
  • 968 replies
  • 108 likes
  • Account
  • 441065 Views
  • 968 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1196035 Views
  • 119 replies
  • 116 likes
  • Account
  • 1196035 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 107091 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 107091 Views
  • 70 replies
  • 11 likes

Starred tracks gone completely

Logged in with Facebook... tracks aren't there. I was using Spotify 3 days ago under the same account. Help?

  • Newbie
  • Logged in with Facebook... tracks aren't there. I was using Spotify 3 days ago under the same account.   Help?
  • Peter__
  • Community Legend
  • 199 Views
  • 3 replies
  • 0 likes
  • 199 Views
  • 3 replies
  • 0 likes

So mom asks what this "SPOTIFY" purchase is....

So I set up my Spotify payments through a paypal account I share with my mom. She emails me, "is this SPOTIFY your purchase ???" My response: Yes. I forgot I had it set up to come out of paypal. Spotify is all the music you could EVER want to listen ...

  • Casual Listener
  • So I set up my Spotify payments through a paypal account I share with my mom. She emails me, "is this SPOTIFY your purchase ???" My response:   Yes. I forgot I had it set up to come out of p...
  • MattSuda
  • Spotify Star
  • 256 Views
  • 3 replies
  • 2 likes
  • 256 Views
  • 3 replies
  • 2 likes

When will my premium start working!!!

I purchased spotify premium on TUESDAY! And it still won't let me liten to songs I have listened to more then 5 times. I am so annoyed. I want a refund of the time that it isn't working.

  • Music Fan
  • I purchased spotify premium on TUESDAY! And it still won't let me liten to songs I have listened to more then 5 times. I am so annoyed. I want a refund of the time that it isn't working. 
  • 188 Views
  • 0 replies
  • 0 likes
  • 188 Views
  • 0 replies
  • 0 likes

Solved!! Someone else name is in the upper right corner?

Hi, I was at a party this this weekend, and when I got home my Spotify account is having someone elses name in the upper right corner...why is this and how can I remove it? I changed the password and reinstalled Spotify, but it's still there. Same go...

  • Casual Listener
  • Hi,   I was at a party this this weekend, and when I got home my Spotify account is having someone elses name in the upper right corner...why is this and how can I remove it? I changed the p...
  • segas
  • Casual Listener
  • 532 Views
  • 2 replies
  • 0 likes
  • 532 Views
  • 2 replies
  • 0 likes

My play list has vanished

Please help. I've tried logging on again nothing has worked.

  • Regular
  • Please help. I've tried logging on again nothing has worked. 😞
  • Cazemail
  • Regular
  • 280 Views
  • 6 replies
  • 0 likes
  • 280 Views
  • 6 replies
  • 0 likes

Change Email

I have suscribed with my Facebook account but I have my Facebook (FB) account with an old email that I do not check anymore. I tried updating my FB with my new email but I made a alternate FB with my new email only to waste the use of my new email on...

  • Casual Listener
  • I have suscribed with my Facebook account but I have my Facebook (FB) account with an old email that I do not check anymore. I tried updating my FB with my new email but I made a alternate FB with my...
  • Peter__
  • Community Legend
  • 383 Views
  • 1 replies
  • 0 likes
  • 383 Views
  • 1 replies
  • 0 likes

Lost playlists when i moved country

Hi I recently moved to France from Norway. Spotify told me I wasn't in the country i registered in and I had to change my country and then a short time after all my lists dissapeared, please can you help? Thanks Elisabeth

  • Casual Listener
  • Hi I recently moved to France from Norway. Spotify told me I wasn't in the country i registered in and I had to change my country and then a short time after all my lists dissapeared, please can you ...
  • elisgu
  • Casual Listener
  • 476 Views
  • 6 replies
  • 0 likes
  • 476 Views
  • 6 replies
  • 0 likes

All my playlists have disappeared. FAQ unhelpful.

I have a free spotify account that I signed up for more than a year back. I then linked it to my facebook account. Recently (about 2 weeks ago) I suddenly lost all my playlists one day. I followed steps from this FAQ (http://community.spotify.com/t5/...

  • Newbie
  • I have a free spotify account that I signed up for more than a year back. I then linked it to my facebook account. Recently (about 2 weeks ago) I suddenly lost all my playlists one day.  ...
  • 112 Views
  • 0 replies
  • 0 likes
  • 112 Views
  • 0 replies
  • 0 likes

Solved!! Using US premium acct if

Will I be able to use my premium account (set up in US) to stream music to my iPod when traveling in France?

  • Visitor
  • Will I be able to use my  premium account (set up in US) to stream music to my iPod when traveling in France?
  • user-removed
  • Not applicable
  • 237 Views
  • 2 replies
  • 0 likes
  • 237 Views
  • 2 replies
  • 0 likes

Facebook account disabled, can't use my spotify.

Hi guys! Yesterday my Facebook account got disabled because of fake name or information. I cannot use spotify anymore because facebook disabled my account. And the worst part is that I had Premium and I paid just a couple of days ago! I've submitted ...

  • Casual Listener
  • Hi guys! Yesterday my Facebook account got disabled because of fake name or information. I cannot use spotify anymore because facebook disabled my account. And the worst part is that I had Premium ...
  • Peter__
  • Community Legend
  • 1248 Views
  • 3 replies
  • 0 likes
  • 1248 Views
  • 3 replies
  • 0 likes

Recuperar mi lista

ROCIOOOOOOO porfavor espero me puedas ayudara recupera mi lista llamada BAJAR muchas gracias

  • Newbie
  • ROCIOOOOOOO porfavor espero me puedas ayudara recupera mi lista llamada BAJAR muchas gracias
  • 188 Views
  • 0 replies
  • 0 likes
  • 188 Views
  • 0 replies
  • 0 likes

Playlist tracks disappearing with no notifiation... extremely annoying

Hello Spotify staff, Here is something that should be changed/improved in spotify. I have a spotify unlimited account. It sometimes happens that some titles that have been available so far are suddenly not available anymore. I have three points about...

  • Casual Listener
  • Hello Spotify staff,   Here is something that should be changed/improved in spotify.   I have a spotify unlimited account. It sometimes happens that some titles that have been avail...
  • Redgis
  • Casual Listener
  • 323 Views
  • 2 replies
  • 0 likes
  • 323 Views
  • 2 replies
  • 0 likes

Artist / Album dissappeared

Hi, can't find the band Alexander Abreu Y Havana D' Primera and their album Pasaporte anymore on Spotify. Taken off due to licencing issues? Antti

  • Regular
  • Hi,   can't find the band Alexander Abreu Y Havana D' Primera and their album Pasaporte anymore on Spotify.   Taken off due to licencing issues?   Antti
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

Solved!! Free 30 Day Premium & Student Discount

Hey, I've just signed up for the free 30 day premium subscription for my account which, when it expires, will renew at the normal rate of £9.99 per month. However I have access to the student discount with NUS and would like to apply that as soon as ...

  • Regular
  • Hey,   I've just signed up for the free 30 day premium subscription for my account which, when it expires, will renew at the normal rate of £9.99 per month. However I have access to the st...
  • Peter__
  • Community Legend
  • 8476 Views
  • 9 replies
  • 0 likes
  • 8476 Views
  • 9 replies
  • 0 likes

Can't Change My Username?

I started my FREE account using my Facebook credentials. Obviously, my account is connected to my name, but I would really like to change my Username to something else other than my name. Help?

  • Casual Listener
  • I started my FREE account using my Facebook credentials. Obviously, my account is connected to my name, but I would really like to change my Username to something else other than my name. Help?
  • Stupify
  • Community Legend
  • 3290 Views
  • 5 replies
  • 0 likes
  • 3290 Views
  • 5 replies
  • 0 likes

Album no longer in spottily at all?

just the otherday i was listening to an album by Man Overboard, "Before We Met: A Collection of Old Songs" and now today the album is no longer on spotify the artist is still on spotify an di was wondering why this one album disappeared and it it wil...

  • Newbie
  • just the otherday i was listening to an album by Man Overboard, "Before We Met: A Collection of Old Songs" and now today the album is no longer on spotify 😞  the artist is still on spotify an d...
  • David
  • Spotify Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

NUS Extra 50% Discount Help Please

Hi I currently have a Spotify Premium account in my name, for which I pay £9.99 a month. My wife has a NUS Extra card in her name and I was wondering if this could be used on my account to receive the 50% discount for 12 months? Thanks

  • Visitor
  • Hi   I currently have a Spotify Premium account in my name, for which I pay £9.99 a month. My wife has a NUS Extra card in her name and I was wondering if this could be used on my acc...
  • user-removed
  • Not applicable
  • 290 Views
  • 2 replies
  • 0 likes
  • 290 Views
  • 2 replies
  • 0 likes

My Account Seems to be Gone???

Hi, So I have been using Spotify Premium for a while now with my Facebook, david@[Snip - Mod].com, until last Friday I was unable to play any music. So I logged out on my One X and have not been able to log back in. I then tried my Mac at home and th...

  • Regular
  • Hi,   So I have been using Spotify Premium for a while now with my Facebook, david@[Snip - Mod].com, until last Friday I was unable to play any music. So I logged out on my One X and have no...
  • user-removed
  • Not applicable
  • 713 Views
  • 9 replies
  • 0 likes
  • 713 Views
  • 9 replies
  • 0 likes

Switch from Facebook to Twitter ? ?

I want to switch my connected account from Facebook to Twitter. I want to do this because my facebook account has my full name, and my twitter has an alias. At work, my spotifiy account is connected to twitter, the way a I want it, but at home, it's ...

  • Casual Listener
  • I want to switch my connected account from Facebook to Twitter.  I want to do this because my facebook account has my full name, and my twitter has an alias.  At work, my spotifiy account i...
  • David
  • Spotify Legend
  • 928 Views
  • 4 replies
  • 0 likes
  • 928 Views
  • 4 replies
  • 0 likes