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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81945 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
657450 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
738769 Views
18 replies
29 likes
I changed cards with my bank and forgot to update my Spotify account. I was previously paying the discounted rate of £4.99 per month through my NUS extra card. However, now I only have the option to re-sign to Premium at £9.99 per month. How can I re...
I changed cards with my bank and forgot to update my Spotify account. I was previously paying the discounted rate of £4.99 per month through my NUS extra card. However, now I only have the option to ...
Spotify
312 Views
1 replies
0 likes
I am so frustrated! Ive tried a billion times to get premium but I cant even login. I am so close to getting rid of spotify! This is horrible!!!
I am so frustrated! Ive tried a billion times to get premium but I cant even login. I am so close to getting rid of spotify! This is horrible!!!
Spotify
209 Views
1 replies
0 likes
Please help. I was having difficulty signing in and finally after signing in with Facebook I realize all my playlists I've created are gone and there are playlists there that I've never seen before?! Hope you can help
Please help. I was having difficulty signing in and finally after signing in with Facebook I realize all my playlists I've created are gone and there are playlists there that I've never seen before?!...
Spotify
198 Views
1 replies
0 likes
Hello I have now been charged £9.99 two months in a row when i dont even have a premium account. I signed up for a free trial but cancelled my account months ago and yet im still being charged. When i go to my account details on here i can clearly se...
Hello I have now been charged £9.99 two months in a row when i dont even have a premium account. I signed up for a free trial but cancelled my account months ago and yet im still being cha...
Newbie
545 Views
6 replies
0 likes
Hello, I have a facebook spotify account, and a spotify credentials account, now I want to have my spotify account linked to facebook. So everything in my facebook account will go to the spotify account! Is this possible? And how? Thanks in advance /...
Hello, I have a facebook spotify account, and a spotify credentials account, now I want to have my spotify account linked to facebook. So everything in my facebook account will ...
Spotify
425 Views
1 replies
0 likes
How can I get new releases, top tracks etc. for a country different from my account's country? Just because I keep my money there does not necesseraliy mean I like their music...
How can I get new releases, top tracks etc. for a country different from my account's country? Just because I keep my money there does not necesseraliy mean I like their music...
Newbie
2199 Views
4 replies
0 likes
I have got a new email and my old one was hacked so i have no acess to it.I wan`t to change my pasword back but that is impossible as the url to reset my pasword comes to my old email.I have tryde support but it seems like they answer to my old email...
I have got a new email and my old one was hacked so i have no acess to it. I wan`t to change my pasword back but that is impossible as the url to reset my pasword comes to my old email. I have tryd...
Spotify
292 Views
1 replies
0 likes
This seems to be a common thread on here... But I’ve just recently upgraded my account from Unlimited to Premium on my iPhone. Just checked my bank account online and I’m still getting charged for both accounts. Is this an Issue I can get restored or...
This seems to be a common thread on here... But I’ve just recently upgraded my account from Unlimited to Premium on my iPhone. Just checked my bank account online and I’m still getting charged for bo...
Spotify Legend
247 Views
1 replies
0 likes
I read that 99% of all material is encoded in 320kpbs. But why is the sound quality of a lot of songs so terrible? Just one example: Emeli Sandé – My Kind of Love It sounds destroyed, especially after 45s! Where do they get their material from before...
I read that 99% of all material is encoded in 320kpbs. But why is the sound quality of a lot of songs so terrible? Just one example: Emeli Sandé – My Kind of Love It sounds destroyed, especially af...
Casual Listener
20859 Views
32 replies
0 likes
Hi I accidentally hit the purchase button twice for 19 songs. I did this within a few seconds and have two different order numbers. I would like to be reimbursed for one of these purchases as it's obviously a mistake and I dont want to pay £30 for 19...
Hi I accidentally hit the purchase button twice for 19 songs. I did this within a few seconds and have two different order numbers. I would like to be reimbursed for one of these purchases as it's ...
Spotify Legend
267 Views
1 replies
0 likes
Hi, This may be a stupid question but when I switch on offline mode. Is it free for premium users and the 30day trial?
Hi, This may be a stupid question but when I switch on offline mode. Is it free for premium users and the 30day trial?
Newbie
5513 Views
2 replies
0 likes
If you only want to pay a month of Spotify as I do?
If you only want to pay a month of Spotify as I do?
Casual Listener
346 Views
1 replies
0 likes
Hi all, I have an issue here. I basicly got a spotify Premium account to connect my Sonos system to it. I loged in using facebook and got the number after a long search on spotify to connect the Sonos. All worked. Now, a few months later, I thought o...
Hi all, I have an issue here. I basicly got a spotify Premium account to connect my Sonos system to it. I loged in using facebook and got the number after a long search...
402 Views
0 replies
0 likes
I have created my account with name JohanCarlstein long long time ago, then this spring i changed to johancarlstein when discussing with my Internetprovider (because here i started to have problems to login) then it worked fine for some weeks, but i ...
I have created my account with name JohanCarlstein long long time ago, then this spring i changed to johancarlstein when discussing with my Internetprovider (because here i started to have problems t...
Community Legend
723 Views
5 replies
1 likes
Hi! I've recently moved to UK from Sweden, and now Spotify prompts me to change country - yeah no problem. However when I try to update my profile, but still using my Swedish credit card it doens't work! Do I really have to have a UK/English card? Th...
Hi! I've recently moved to UK from Sweden, and now Spotify prompts me to change country - yeah no problem. However when I try to update my profile, but still using my Swedish credit card...
Spotify Legend
289 Views
3 replies
0 likes
I have been paying for spotify thru paypal it went out of my account in aug and sept and sent to spotify premium, but i have not been able to access it. my paypal payment details say i have paid for premium but when i go on to my spotify act it says ...
I have been paying for spotify thru paypal it went out of my account in aug and sept and sent to spotify premium, but i have not been able to access it. my paypal payment details sa...
Casual Listener
457 Views
2 replies
0 likes
Dear Spotify/people who can help me, earlier this year I received a Spotify premium code as a gift, it was for 12 months. Suddenly yesterday my account downgraded to the free version. Is there anyone that could tell me why? Kind regards
Dear Spotify/people who can help me, earlier this year I received a Spotify premium code as a gift, it was for 12 months. Suddenly yesterday my account downgraded to the free version. Is t...
Regular
478 Views
2 replies
0 likes
Hello, I would like to upload my music for other people to listen to, I dont want any money or royalties or anything. I'd just like to let people listen if they so choose, is there any way to do this without signing on with some label or something? I...
Hello, I would like to upload my music for other people to listen to, I dont want any money or royalties or anything. I'd just like to let people listen if they so choose, is there any way to do this...
Spotify
323 Views
1 replies
0 likes
So I've added some facebook friends I think have interesting taste in music to my favorites so I can keep up to date with what they're listening to and check some of it out myself. Anyways, I recently removed this girl from my facebook friends and no...
So I've added some facebook friends I think have interesting taste in music to my favorites so I can keep up to date with what they're listening to and check some of it out myself. Anyways, I recentl...
Regular
653 Views
2 replies
0 likes
