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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414707 Views
  • 965 replies
  • 108 likes
  • Account
  • 414707 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1181442 Views
  • 119 replies
  • 116 likes
  • Account
  • 1181442 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 102104 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 102104 Views
  • 68 replies
  • 10 likes

Can I clone my account?

Due to me and my partner separating I now find myself in the uncomfortable situation of sharing a spottily acccount with her, is it possible to make a new account with same playlists as the old without having to manually copy all of the playlists? Re...

  • Newbie
  • Due to me and my partner separating I now find myself in the uncomfortable situation of sharing a spottily acccount with her, is it possible to make a new account with same playlists as the old witho...
  • Sam
  • Spotify
  • 2214 Views
  • 1 replies
  • 0 likes
  • 2214 Views
  • 1 replies
  • 0 likes

not getting what I paid for

I have been paying for unlimited for about three months, but am only getting the free version. What do I do?

  • Newbie
  • I have been paying for unlimited for about three months, but am only getting the free version. What do I do?
  • Sam
  • Spotify
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Overcharged

I think I have been overcharged a lot I have lost 80£ from this there is nothing that I can see of the loss of the money I'm sure that this has overcharged a lot

  • Newbie
  • I think I have been overcharged a lot I have lost 80£ from this there is nothing that I can see of the loss of the money I'm sure that this has overcharged a lot
  • Richard
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Solved!! Problem with loggin in my first Facebook account in Spotify

Hello! I can't login with my first Facebook account: 117802880 Now it is: 1147946556 I would like to use the first account: 117802880. I have all my playlists there! How can i fix this? Kind regards Ralf

  • Newbie
  • Hello!   I can't login with my first Facebook account: 117802880 Now it is: 1147946556   I would like to use the first account: 117802880. I have all my playlists t...
  • Richard
  • Community Legend
  • 498 Views
  • 1 replies
  • 0 likes
  • 498 Views
  • 1 replies
  • 0 likes

Not getting password email

I ordered a password for Spotify to be able to use Sonos. I got the message that the link for the the password has been sent to my email. In fact I haven´t got an email. I tried several times, but I didn't get an answer. I sent a message to the suppo...

  • Casual Listener
  • I ordered a password for Spotify to be able to use Sonos. I got the message that the link for the the password has been sent to my email. In fact I haven´t got an email. I tried se...
  • Richard
  • Community Legend
  • 327 Views
  • 7 replies
  • 0 likes
  • 327 Views
  • 7 replies
  • 0 likes

Changing from Premium, to NUS Premium (UK)

Hi, I currently have an ongoing subscription to Spotify Premium (£9.99), I will soon be recieving an NUS Extra card via my university, could you please advise on the process of applying the 50% discount to my current subscription? Many thanks.

  • Music Fan
  • Hi,   I currently have an ongoing subscription to Spotify Premium (£9.99), I will soon be recieving an NUS Extra card via my university, could you please advise on the process of applying th...
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes

How to switch from facebook credentials login to normal Spotify username and password?

Hi, Is there a way to switch from facebook credentials login to normal Spotify username and password? I have registered and linked up my Spotify to my Facebook account but now I will need to be able to log on to Spotify with a different credentials t...

  • Newbie
  • Hi, Is there a way to switch from facebook credentials login to normal Spotify username and password? I have registered and linked up my Spotify to my Facebook account but now I will need to be abl...
  • Stupify
  • Community Legend
  • 647 Views
  • 1 replies
  • 0 likes
  • 647 Views
  • 1 replies
  • 0 likes

Lost Playlists

Hi, I recently reinstalled windows and installed Spotify yet when I Log into spotify all my playlists are missing. My mobile phone app still has all my Lists its just the main program that has the problem. Any advice that could help fix this for me? ...

  • Newbie
  • Hi, I recently reinstalled windows and installed Spotify yet when I Log into spotify all my playlists are missing. My mobile phone app still has all my Lists its just the main program that has the pr...
  • David
  • Spotify Legend
  • 235 Views
  • 3 replies
  • 0 likes
  • 235 Views
  • 3 replies
  • 0 likes

bought wrong giftcard, spotify won't return my emails

Dear all, I accidentially bought the wrong card (one month premium instead of two months unlimited). I tried to email spotify using the contact form, but two tries have not yet resulted in contact. Anybody got a suggestion what to do? Thanks, bye, Ma...

  • Newbie
  • Dear all, I accidentially bought the wrong card (one month premium instead of two months unlimited). I tried to email spotify using the contact form, but two tries have not yet resulted in contact....
  • David
  • Spotify Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Wrong facebook account used.

Hey, the facebook account connected to my account is my sons facebook because he has been using my spotify and he has done that. But I want to change it to mine again.. How exactly??

  • Casual Listener
  • Hey, the facebook account connected to my account is my sons facebook because he has been using my spotify and he has done that. But I want to change it to mine again.. How exactly??
  • Walmestad
  • Casual Listener
  • 210 Views
  • 3 replies
  • 0 likes
  • 210 Views
  • 3 replies
  • 0 likes

wont allow me to cancel my premium subscription

Trying to cancel my premium subscription next month but everytime I get to the final stage of confirming my password it takes me back to the start again....tried 5 times but still nothing....contacted spotify but no reply...very frustrating as I'm pa...

  • Visitor
  • Trying to cancel my premium subscription next month but everytime I get to the final stage of confirming my password it takes me back to the start again....tried 5 times but still nothing....contacte...
  • David
  • Spotify Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Cancelled subscription still got charged

I cancelled my spotify membership and then I got charged $9.99. To make things worse I can't even use spotify it says I'm not a premium user anymore, so I either want a refund or a full months of premium.

  • Casual Listener
  • I cancelled my spotify membership and then I got charged $9.99. To make things worse I can't even use spotify it says I'm not a premium user anymore, so I either want a refund or a full months of pre...
  • 130 Views
  • 0 replies
  • 0 likes
  • 130 Views
  • 0 replies
  • 0 likes

how do I remove myself from spotify?

for the love of god, how do i delete my spotify account?!?!?!

  • Visitor
  • for the love of god, how do i delete my spotify account?!?!?!
  • Liam
  • Community Legend
  • 1015 Views
  • 1 replies
  • 0 likes
  • 1015 Views
  • 1 replies
  • 0 likes

Solved!! Download paid twice

This was my first purchase of music in Spotify. Carmina Burana. 30/8/2012. Only 22,98 via Paypal, but I clicked twice for payment and I have been charged twice. How can I get it refounded ?

  • Regular
  • This was my first purchase of music in Spotify. Carmina Burana. 30/8/2012. Only 22,98 via Paypal, but I clicked twice for payment and I have been charged twice. How can I get it refounded ?
  • Sam
  • Spotify
  • 444 Views
  • 11 replies
  • 0 likes
  • 444 Views
  • 11 replies
  • 0 likes

Solved!! Spotify Premium Not Working on iphone after inputting new credit card

Same problem as others who had to reactivate premium due to credit card change. My case # is 00260377. Working fine on my computer, but premium is not being recognized on my phone...

  • Casual Listener
  • Same problem as others who had to reactivate premium due to credit card change.  My case # is 00260377.  Working fine on my computer, but premium is not being recognized on my phone...
  • Sam
  • Spotify
  • 757 Views
  • 3 replies
  • 0 likes
  • 757 Views
  • 3 replies
  • 0 likes

Spotify Premium not working....go figure.

Just upgraded to Premium today, and on my laptop and Andriod phone it's telling me in my account details I have an active premium subscription, however when I try and use it on either my laptop or Android it's saying I need to sign up for premium. Re...

  • Newbie
  • Just upgraded to Premium today, and on my laptop and Andriod phone it's telling me in my account details I have an active premium subscription, however when I try and use it on either my laptop or An...
  • RRR123
  • Casual Listener
  • 246 Views
  • 2 replies
  • 1 likes
  • 246 Views
  • 2 replies
  • 1 likes

Re: recuperar listas

Hola! He formateado mi ordenador, y al volver a instalar spotify no aparecen ninguna de las listas que tenía. ¿Cómo puedo recuperarlas? Gracias!!!

  • Newbie
  • Hola!   He formateado mi ordenador, y al volver a instalar spotify no aparecen ninguna de las listas que tenía. ¿Cómo puedo recuperarlas?   Gracias!!!
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes

How to get off Facebook login

Hi I want to come off Facebook and my spotify is registered to it. I deleted FB and it stopped all my spotify. How can I transfer from a FB login to normal?

  • Visitor
  • Hi I want to come off Facebook and my spotify is registered to it. I deleted FB and it stopped all my spotify. How can I transfer from a FB login to normal?
  • Stupify
  • Community Legend
  • 663 Views
  • 6 replies
  • 0 likes
  • 663 Views
  • 6 replies
  • 0 likes

Facebook Account Changed

Hi, i changed my facebook account and want to transfer all my playlists and my premium account to my new facebook. Is this possible? Greetings

  • Newbie
  • Hi,   i changed my facebook account and want to transfer all my playlists and my premium account to my new facebook. Is this possible?   Greetings
  • 103 Views
  • 0 replies
  • 0 likes
  • 103 Views
  • 0 replies
  • 0 likes

Mistake registering and paid for premium

Hi can anyone help please, I have paid for premium through FB account and I want it transfterred to normal email login account as I was to stop FB. I have created a new email account so its notlinked to FB but it's asking me to pay again! Can anyone ...

  • Visitor
  • Hi can anyone help please, I have paid for premium through FB account and I want it transfterred to normal email login account as I was to stop FB. I have created a new email account so its notlinked...
  • 110 Views
  • 0 replies
  • 0 likes
  • 110 Views
  • 0 replies
  • 0 likes