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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80348 Views

9 replies

2 likes

Account
Login
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Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653657 Views

13 replies

4 likes

Account
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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734058 Views

18 replies

29 likes

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Student card question

I have recently purchased my NUS extra card which entitles me to half price spotify premium. I have got a spotify premium subscription already recurring and am unsure of how to add this feature onto spotify so that I can get my half price premium. Do...

Newbie

I have recently purchased my NUS extra card which entitles me to half price spotify premium. I have got a spotify premium subscription already recurring and am unsure of how to add this feature onto ...

Jude

Spotify Legend

277 Views

1 replies

0 likes

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  • 1 replies
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Subscription for 1, 3 or 6 months?

Hello Forum, does anybody now, whether it is possible in Germany to make a subscription for Spotify just for 1, 3 or 6 months? Thank you very much in advance for your answers. Hallo Forum, ist es möglich, ein Spotify Abo nur für 1, 3 oder 6 Monate ab...

Casual Listener

Hello Forum, does anybody now, whether it is possible in Germany to make a subscription for Spotify just for 1, 3 or 6 months? Thank you very much in advance for your answers.     ...

Stupify

Community Legend

659 Views

3 replies

0 likes

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  • 3 replies
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Updated CC info and still unable to get Premium services

Hello, Due to a paypal hack I received new debit and credit cards. Spotify emailed yesterday stating my premium subscription was canceled due to no payment. I updated my debit card information last night and still unable to get premium services on my...

Casual Listener

Hello,   Due to a paypal hack I received new debit and credit cards.  Spotify emailed yesterday stating my premium subscription was canceled due to no payment.  I updated my debit ...

Jude

Spotify Legend

355 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Can't access spotify account

hi, so a couple of days back, i activated the spotify premium from the at&t promotion. before that every thing was working great but after that i haven't been able to sign in to my spotify account from the desktop/mobile app at all. maybe it isn't re...

Casual Listener

hi, so a couple of days back, i activated the spotify premium from the at&t promotion. before that every thing was working great but after that i haven't been able to sign in to my spotify acco...

thoams

Casual Listener

1132 Views

2 replies

0 likes

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Solved!! Free 30 day premium lasts 3 days?

Hi, I've switched from another music streaming program to spotify. When I signed up, I got one month of free trial on the premium version. Today's the 3rd day and now the program, website and app say I'm a free user.. Is that some bug? I also want to...

Casual Listener

Hi,   I've switched from another music streaming program to spotify. When I signed up, I got one month of free trial on the premium version. Today's the 3rd day and now the program, websit...

KuroiNine

Casual Listener

555 Views

4 replies

0 likes

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Solved!! What % of tracks on Spotify are streamed at 320kbps?

Hi, Do we know (or can Spotify confirm!) how many tracks online are indeed streamable at 320kbps? Is there a way of seeing the stream quality within the Spotify Application? Cheers, Mick

Casual Listener

Hi, Do we know (or can Spotify confirm!) how many tracks online are indeed streamable at 320kbps? Is there a way of seeing the stream quality within the Spotify Application? Cheers, Mick

Peter__

Community Legend

18998 Views

8 replies

0 likes

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canito 63

hola amigos, me he puesto en contacto con spoty, por el siguiente problema, tengo pagado mi subcriccion a premium. y no me da opcion de escuchar, solo lo descargado comprado. ellos me han dado esta solucion de la comunidad spoty. aller con el movil p...

Newbie

hola amigos, me he puesto en contacto con spoty, por el siguiente problema, tengo pagado mi subcriccion a premium. y no me da opcion de escuchar, solo lo descargado comprado. ellos me han dado ...

Rocio

Spotify Legend

257 Views

1 replies

0 likes

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Solved!! Premium account through Telia

Hi there! I'm experiencing a few difficulties with my Spotify 'Premium' account through Telia. When I opened my account it worked perfectly with the Premium advantages for a couple of days, but then I couldn't use Spotify on my iPhone and the ads sud...

Visitor

Hi there!   I'm experiencing a few difficulties with my Spotify 'Premium' account through Telia. When I opened my account it worked perfectly with the Premium advantages for a couple of days...

Conny76

Casual Listener

1117 Views

11 replies

0 likes

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Spotify unlimited, purcharsed songs and mobile

Hi, I would like to know if, with Spotify Unlimited, I can download (for offline use) songs that I purchased (and even better: that I bought somewhere else when matched in the Spotify catalogue). Thanks Benjamin

Newbie

Hi,   I would like to know if, with Spotify Unlimited, I can download (for offline use) songs that I purchased (and even better: that I bought somewhere else when matched in the Spotify cata...

David

Spotify Legend

267 Views

1 replies

0 likes

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  • 1 replies
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Can't get a password for my device.

Hi PLEASE HELP !!!!! I have followed instructions to set up my sonos system with my new premium subscription. I received an email with my device username but when I follow the link to set up a password it sends me in circles.What is wrong? Am I missi...

Newbie

Hi PLEASE HELP !!!!! I have followed instructions to set up my sonos system with my new premium subscription. I received an email with my device username but when I follow the link to set up a passwo...

Peter__

Community Legend

654 Views

2 replies

0 likes

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Paying for Premium for Two weeks, still no help

I paid for premium almost two weeks ago, I've tried signing in and out, did nothing but made me lose my playlists. My account on here still says i have spotify free. Also, I actually signed up for the 30 day free premium trial but my credit card was ...

Casual Listener

I paid for premium almost two weeks ago, I've tried signing in and out, did nothing but made me lose my playlists.  My account on here still says i have spotify free.  Also, I actually sign...

dmkennedy86

Casual Listener

327 Views

3 replies

0 likes

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Cannot Log in on any system

Hi. There's another post from someone with a similar issue, and their issue is unresolved. So here I go.. I cannot log in to spotify on my iPhone, MacBook, or Windows computer. iPhone: When trying to log-in through Facebook, my Facebook app opens and...

Newbie

Hi.    There's another post from someone with a similar issue, and their issue is unresolved.  So here I go..   I cannot log in to spotify on my iPhone, MacBook, or Window...

jemaxwell7

Casual Listener

686 Views

4 replies

0 likes

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  • 4 replies
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RICHARD... PLZ HELP!!!

I have been chrged now four months in a row after repeadely trying to recind my trial. I tried to check it out and it was not worth the money "for me" since I didn't listen enough away from home and I am unemployed so on a very tight military disabil...

Newbie

I have been chrged now four months in a row after repeadely trying to recind my trial. I tried to check it out and it was not worth the money "for me" since I didn't listen enough away from home and ...

Sam

Spotify

250 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Problem to cancel my subscription

Hello there! i gott'a problem with my spotify i want to remove my payment, but i dont get any acsess to remove it? could you guys remove my credit-card from there, i really want to stop paying, for premium. /Fritz Tollefsen i've been tryied to go on ...

Casual Listener

Hello there! i gott'a problem with my spotify i want to remove my payment, but i dont get any acsess to remove it? could you guys remove my credit-card from there, i really want to stop paying, ...

fritztollefsen

Casual Listener

328 Views

2 replies

0 likes

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  • 2 replies
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i disconnected from facebook and now my premium's gone

disconnected from facebook through the settings. couldn't log back in. aparently created a 2nd account. super retarded. how do i get my premium and my playlists back?

Casual Listener

disconnected from facebook through the settings. couldn't log back in. aparently created a 2nd account. super retarded. how do i get my premium and my playlists back? 

Jonboy86

Casual Listener

335 Views

3 replies

0 likes

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Password not arriving in my email

I want to use Spotiy from my Sonos system for which I apparently need a userid and password. I also need a premium account. I've upgraded to premium and obtained my userid. I've asked to have my password emailed to me a couple of times since I upgrad...

Newbie

I want to use Spotiy from my Sonos system for which I apparently need a userid and password.  I also need a premium account.  I've upgraded to premium and obtained my userid.  I've ask...

181 Views

0 replies

0 likes

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Solved!! I have been billed three times for one download

Hi, I have been billed and charged three times for one song download. When I attempted to download a song there was an error message saying try later which is what i did and then managed to download the song I wanted. However what is alarming is that...

Casual Listener

Hi,   I have been billed and charged three times for one song download. When I attempted to download a song there was an error message saying try later which is what i did and then manag...

Sam

Spotify

799 Views

6 replies

0 likes

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  • 6 replies
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Playlists gone?

I recently reinstalled spotify, and now my playlists are gone. Any way to fix this? Thanks

Newbie

I recently reinstalled spotify, and now my playlists are gone. Any way to fix this?   Thanks 

205 Views

0 replies

0 likes

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Remove Facebook, keep Spotify

Hi, I want to remove my Facebook and today I am using my Facebook to login to Spotify, how do I do so that I can use my old username, which isn't working anymore?

Casual Listener

Hi, I want to remove my Facebook and today I am using my Facebook to login to Spotify, how do I do so that I can use my old username, which isn't working anymore?

Richard

Community Legend

589 Views

3 replies

0 likes

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  • 3 replies
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Solved!! playlist still gone

hi there again i still cant see the 'letitgrow' playlist on my desktop and i know that i made it with my facebook account so...i dont know what to do...

Casual Listener

hi there again   i still cant see the 'letitgrow' playlist on my desktop and i know that i made it with my facebook account so...i dont know what to do...

tismak

Casual Listener

487 Views

3 replies

0 likes

  • 487 Views
  • 3 replies
  • 0 likes