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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Hagersen
  • Casual Listener
  • 381364 Views
  • 917 replies
  • 107 likes
  • Account
  • 381364 Views
  • 917 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166050 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166050 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 96796 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 96796 Views
  • 68 replies
  • 10 likes

Lost my E-mail

Hi. I have recently forgotten my password to spotify but the email I'm registred to spotify with has been unreachable for reason unknown. In short, I can't reset my password and I can't change email adress because I don't know my password. I wonder i...

  • Casual Listener
  • Hi. I have recently forgotten my password to spotify but the email I'm registred to spotify with has been unreachable for reason unknown. In short, I can't reset my password and I can't change email ...
  • Richard
  • Community Legend
  • 506 Views
  • 1 replies
  • 0 likes
  • 506 Views
  • 1 replies
  • 0 likes

Cant use e-mail

Hi! I tried creating a new account using my E-mail adress, but it did not work because it said that the e-mail was already in use for an other account. then I went to the "forgot password or ursername" tab and tried to recover these by typing in my e...

  • Newbie
  • Hi!  I tried creating a new account using my E-mail adress, but it did not work because it said that the e-mail was already in use for an other account. then I went to the "forgot password o...
  • Richard
  • Community Legend
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

facebook

how do you disconnect facebook with one account, and connect whit another ??

  • Newbie
  • how do you disconnect facebook with one account, and connect whit another ?? 
  • Richard
  • Community Legend
  • 295 Views
  • 1 replies
  • 1 likes
  • 295 Views
  • 1 replies
  • 1 likes

Virgin - Spotify Premium

Join virgin media and they say i get 3-6 months free spotify premium... so i phone them to set up and they say i need to contact you guys. How do i get this set up?

  • Casual Listener
  • Join virgin media and they say i get 3-6 months free spotify premium... so i phone them to set up and they say i need to contact you guys.   How do i get this set up?
  • Richard
  • Community Legend
  • 3622 Views
  • 5 replies
  • 0 likes
  • 3622 Views
  • 5 replies
  • 0 likes

Sign out my accounts

Any way I can have all mine logged out and forced to resign in?

  • Newbie
  • Any way I can have all mine logged out and forced to resign in?
  • 549 Views
  • 0 replies
  • 0 likes
  • 549 Views
  • 0 replies
  • 0 likes

Duplicate Account wrong one is charging my card

I have two accounts, one is tied to facebook, one is not. The one tied to Facebook is the one my card gets charged for. I disabled facebook account, and need to get my non-facebook account to premium that I pay for. How can I do this? Do I need to po...

  • Newbie
  • I have two accounts, one is tied to facebook, one is not.  The one tied to Facebook is the one my card gets charged for.  I disabled facebook account, and need to get my non-facebook accoun...
  • 180 Views
  • 0 replies
  • 0 likes
  • 180 Views
  • 0 replies
  • 0 likes

Please Delete My Account (Connected through Facebook)

It shouldn't be this difficult. I would like all my account deleted and all of my data removed from your servers.

  • Newbie
  • It shouldn't be this difficult. I would like all my account deleted and all of my data removed from your servers.
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

Can not install Spotify on my tablet in Luxembourg

Hi, I have a premium account fromSweden that I use here in Luxembourg on my laptop, without any problem. Now I wanted to install it on my Tablet (Samsung Tab 2), and I can't cause it says that my country doesn't have spotify. How can I solve this? Sa...

  • Visitor
  • Hi,   I have a premium account fromSweden that I use here in Luxembourg on my laptop, without any problem. Now I wanted to install it on my Tablet (Samsung Tab 2), and I can't cause it says ...
  • 248 Views
  • 0 replies
  • 0 likes
  • 248 Views
  • 0 replies
  • 0 likes

Cant change country so i cant upgrade to spotify premium!!!!!!

Totally gutted that everytime i try to pay for spotify premium it displays it in dollars then refused my card details. Have tried my four different bank accounts and they all got declined. I live in the uk but downloaded spotify and tried the 48 hour...

  • Newbie
  • Totally gutted that everytime i try to pay for spotify premium it displays it in dollars then refused my card details. Have tried my four different bank accounts and they all got declined.  &n...
  • pascal379
  • Casual Listener
  • 402 Views
  • 3 replies
  • 0 likes
  • 402 Views
  • 3 replies
  • 0 likes

forgot my password and no longer have access to my email address to make a new one

I pay 10 dollars a month for spotify on my iphone and the email I used to set it up is no longer active. I forgot my password and now I can't reset my password because I can't access my email so I don't know what to do. My current email is nmoranguia...

  • Newbie
  • I pay 10 dollars a month for spotify on my iphone and the email I used to set it up is no longer active. I forgot my password and now I can't reset my password because I can't access my email so I do...
  • 309 Views
  • 0 replies
  • 0 likes
  • 309 Views
  • 0 replies
  • 0 likes

Account offline

Spotify is insisting my account is offline but it isn't... I've tried restarting, logging out, everything. I pay £10 a month for this service and I can't use it right now - please can this be looked at? My user is twiggystardust.

  • Newbie
  • Spotify is insisting my account is offline but it isn't... I've tried restarting, logging out, everything. I pay £10 a month for this service and I can't use it right now - please can this be looked ...
  • timmaysnell2003
  • Newbie
  • 1222 Views
  • 10 replies
  • 0 likes
  • 1222 Views
  • 10 replies
  • 0 likes

Unable to log onto Spotify Free Account on the Ipad..

I use Spotify on my desktop but now that i've clicked on that there's an IPad app available, I'd love to access it on the go too. however, each time I attempt to 'log on' using my username and correct password- it comes back with saying, ' could not ...

  • Newbie
  • I use Spotify on my desktop but now that i've clicked on that there's an IPad app available, I'd love to access it on the go too.   however, each time I attempt to 'log on' using my username...
  • Sam
  • Spotify
  • 539 Views
  • 1 replies
  • 0 likes
  • 539 Views
  • 1 replies
  • 0 likes

Premium Account Hacked!!

I am contacting you on behalf of US user lantern212; this is his THIRD attempt to contact spotify. Please see case numbers 00172253 and 00208353 for reference. Lantern212 has a legacy US Spotify account that does not require a facebook account. On 8/...

  • Casual Listener
  • I am contacting you on behalf of US user lantern212; this is his THIRD attempt to contact spotify. Please see case numbers 00172253 and 00208353 for reference.   Lantern212 has a legacy US S...
  • Sam
  • Spotify
  • 935 Views
  • 6 replies
  • 0 likes
  • 935 Views
  • 6 replies
  • 0 likes

Where is the e-card?

I purchased an e-card for a friend but neither I nor he has received a confirmation email. Furthermore, my credit card has already been charged. What's going on?! I used the contact form and the case # is 00212410. Any help or insight about this issu...

  • Newbie
  • I purchased an e-card for a friend but neither I nor he has received a confirmation email. Furthermore, my credit card has already been charged. What's going on?! I used the contact form and the case...
  • Sam
  • Spotify
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Payement by years

Is possible to do the subscription payment by years instead by months ?

  • Newbie
  • Is possible to do the  subscription payment   by years   instead by months ?
  • Stupify
  • Community Legend
  • 430 Views
  • 2 replies
  • 0 likes
  • 430 Views
  • 2 replies
  • 0 likes

End subscription now, how? (In order to upgrade via phone operator)

Case, I've got spotify unlimited, and i've canceled the subscription which ends next week. I got a new deal with my phone operator which includes spotify premium, I cannot upgrade my spotify account untill my previous subscription ends, I cannot use ...

  • Newbie
  • Case, I've got spotify unlimited, and i've canceled the subscription which ends next week. I got a new deal with my phone operator which includes spotify premium, I cannot upgrade my spotify accoun...
  • 304 Views
  • 0 replies
  • 0 likes
  • 304 Views
  • 0 replies
  • 0 likes

Charged for service but no subscripton

I was charged on August 6th for a premium subscription, 9.99 USD. My account shows no premium subscription and there was no record of it in my account history. How can this problem be solved? I have bank records to prove I've paid 3 months running. A...

  • Visitor
  • I was charged on August 6th for a premium subscription, 9.99 USD. My account shows no premium subscription and there was no record of it in my account history. How can this problem be solved? I have ...
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

Credit Card Expiry Notice When Profile Shows It Isn't

Hello A few days ago when I start Spotify I get the banner along the top saying my credit card is about to expire but I have already updated the account with my renewed card details and when I go into my profile it shows my one current card with the ...

  • Casual Listener
  • Hello  🙂   A few days ago when I start Spotify I get the banner along the top saying my credit card is about to expire but I have already updated the account with my renewed card detai...
  • Ricardoroberto
  • Casual Listener
  • 575 Views
  • 3 replies
  • 0 likes
  • 575 Views
  • 3 replies
  • 0 likes

Premium w/o credicard, paypal? - Belgium

Where can I buy spotify premium codes in Belgium. I can't buy them from the webstore as I don't like using paypal and I have no creditcard.

  • Regular
  • Where can I buy spotify premium codes in Belgium. I can't buy them from the webstore as I don't like using paypal and I have no creditcard. 
  • meahtenoha
  • Spotify
  • 660 Views
  • 3 replies
  • 0 likes
  • 660 Views
  • 3 replies
  • 0 likes

When i log me in on spotify, i get the playlists and information from another account?

When I log in on spotify, I get the playlists of one of my friends and his name on my account. When he logs in, he has my playlists. And when we are separately logged in, we both get the same message that spotify is online somewhere else?

  • Newbie
  • When I log in on spotify, I get the playlists of one of my friends and his name on my account. When he logs in, he has my playlists. And when we are separately logged in, we both get the same message...
  • David
  • Spotify Legend
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes