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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • 1286584072
  • Visitor
  • 265815 Views
  • 519 replies
  • 34 likes
  • Account
    Free
  • 265815 Views
  • 519 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13063 Views
  • 6 replies
  • 11 likes
  • Security
  • 13063 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 529857 Views
  • 989 replies
  • 113 likes
  • Account
  • 529857 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128177 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128177 Views
  • 74 replies
  • 12 likes

Stop with the updates e-mails

Please, stop with the update e-mails. I set all the notification e-mails to off but still i get several e-mails a day with updates of people who have added new songs to their playlist.. How the hell it possible that i still get notification e-mails?

  • Newbie
  • Please, stop with the update e-mails. I set all the notification e-mails to off but still i get several e-mails a day with updates of people who have added new songs to their playlist..   ...
  • Peter__
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Disconnected FB account in an attempt to fix something

Just wondering why my Spotify music no longer shows up in my FB the way it used to.

  • Regular
  • Just wondering why my Spotify music no longer shows up in my FB the way it used to. 
  • HBruMar
  • Regular
  • 209 Views
  • 3 replies
  • 0 likes
  • 209 Views
  • 3 replies
  • 0 likes

Lost all playlists

Logged in just as usual today, and all my playlists where gone, is there any way to get them back??

  • Newbie
  • Logged in just as usual today, and all my playlists where gone, is there any way to get them back??
  • 182 Views
  • 0 replies
  • 1 likes
  • 182 Views
  • 0 replies
  • 1 likes

Location Based Adverts

Are some of the adverts played on Spotify based on your location? I had an advert play for a shopping centre where I used to live, but I know live almost 500 miles away and was wondering if there is any way to avoid that? Thanks

  • Newbie
  • Are some of the adverts played on Spotify based on your location? I had an advert play for a shopping centre where I used to live, but I know live almost 500 miles away and was wondering if there i...
  • Peter__
  • Community Legend
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Starred songs station....

So I'm just wondering how the "starred" station works. I figured it would be based off the songs and artist that I currently have starred. I've listen to this station all afternoon, and only two times has a song come up by one of the artists I have s...

  • Visitor
  • So I'm just wondering how the "starred" station works.  I figured it would be based off the songs and artist that I currently have starred.  I've listen to this station all afternoon, and o...
  • user-removed
  • Not applicable
  • 191 Views
  • 2 replies
  • 0 likes
  • 191 Views
  • 2 replies
  • 0 likes

Keeps decling my Visa Card Help!!

My card company will not authorize payments without a dollar amount on it. As you all know when spotify charges your account it doesnt put a dollar amount it just puts zero. Is there any way i can get a hold of spotify and have them put a dollar amou...

  • Newbie
  • My card company will not authorize payments without a dollar amount on it. As you all know when spotify charges your account it doesnt put a dollar amount it just puts zero. Is there any way i can ge...
  • Peter__
  • Community Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Charged twice!

My account has been charged twice for my Spotify Premium Account. Could you please refund it please!

  • Newbie
  • My account has been charged twice for my Spotify Premium Account. Could you please refund it please!
  • needforfreedom
  • Casual Listener
  • 293 Views
  • 3 replies
  • 0 likes
  • 293 Views
  • 3 replies
  • 0 likes

Delete my Account

I would like to delete my account. I unsubscribed but still get emails (even though I selected "never" for all email notifications. I do not wish to have an account, free or otherwise. How can my account be deleted?

  • Newbie
  • I would like to delete my account. I unsubscribed but still get emails (even though I selected "never" for all email notifications. I do not wish to have an account, free or otherwise. How can my acc...
  • Liam
  • Community Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Solved!! Please help - Transfer purchases to iTunes

Hey Hope somone out there can help me... I have a basic Spotify account and have purchased some Downloads. I wish to transfer these Downloads to my iTunes (so can listen on iPod) but can not work out how to do this. Some guidance would be much apprec...

  • Casual Listener
  • Hey   Hope somone out there can help me...   I have a basic Spotify account and have purchased some Downloads.  I wish to transfer these Downloads to my iTunes (so can listen o...
  • Peter__
  • Community Legend
  • 729 Views
  • 3 replies
  • 0 likes
  • 729 Views
  • 3 replies
  • 0 likes

Cancel subscription I do not have access to

I've resently realised that my ex-boyfriends spotify account is still payed by me. Even though i thought I took care of it 6 months ago.. I've tried contacting him, asking him to fix it, but he does not answer me or talk to me (he is pretty pissed). ...

  • Newbie
  • I've resently realised that my ex-boyfriends spotify account is still payed by me. Even though i thought I took care of it 6 months ago.. I've tried contacting him, asking him to fix it, but he does ...
  • Peter__
  • Community Legend
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Premium NUS Membership

Hello, Last weekend I subscribed to premium using the NUS discount, but for some reason it never showed on my account. I got a receipt from PayPal so I know I've paid for it, but the service never showed up on my account. I know there is a tech probl...

  • Casual Listener
  • Hello, Last weekend I subscribed to premium using the NUS discount, but for some reason it never showed on my account. I got a receipt from PayPal so I know I've paid for it, but the service never ...
  • Richard
  • Community Legend
  • 709 Views
  • 7 replies
  • 0 likes
  • 709 Views
  • 7 replies
  • 0 likes

Solved!! Unlink deleted Facebook Account

Hi, a long while ago I have deleted a facebook account and always logged in at Spotify with the Spotify login credentials. Now all Spotify notifications are sent to the email address used in the old (and deleted) Facebook Account. I want to change th...

  • Visitor
  • Hi, a long while ago I have deleted a facebook account and always logged in at Spotify with the Spotify login credentials. Now all Spotify notifications are sent to the email address used in the old ...
  • Peter__
  • Community Legend
  • 20191 Views
  • 7 replies
  • 1 likes
  • 20191 Views
  • 7 replies
  • 1 likes

Album missing !!! And no repeat track ?? wt... ??


I have for example the limitless ost no more... Where is it ? Thats only one example !
Tracks are missing... who worked fine for months. I have the unlimited acc.
What happens ?

Also, when for Gods sake, will you implement the REPEAT ONLY TRACK button ?...

  • Casual Listener
  • <br>I have for example the limitless ost no more... Where is it ? Thats only one example !<br>Tracks are missing... who worked fine for months. I have the unlimited acc.<br>What hap...
  • Peter__
  • Community Legend
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

giftcard code invalid

Hello, I've bought an €10 gift card around 2hours ago at an Albert Heijn. I tried to redeem my code but it says my code is invalid. I get this message: (It's Dutch) De Premium-code die je hebt opgegeven is ongeldig. Controleer of je de code correct h...

  • Newbie
  • Hello,   I've bought an €10 gift card around 2hours ago at an Albert Heijn. I tried to redeem my code but it says my code is invalid. I get this message: (It's Dutch) De Premium-code di...
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

Buenos dias

Buenos dias.estoy teniendo problemas con el pago.es el segundo mes que me cobrais doble y no se porque.no se si hay alguna manera de solucionar esto.no se como puedo contactar con alguien.intentare echar para atras los recibos de mas que m habeis cob...

  • Newbie
  • Buenos dias.estoy teniendo problemas con el pago.es el segundo mes que me cobrais doble y no se porque.no se si hay alguna manera de solucionar esto.no se como puedo contactar con alguien.intentare e...
  • 142 Views
  • 0 replies
  • 0 likes
  • 142 Views
  • 0 replies
  • 0 likes

Minimum Subscription Length

Hi there, Before I subscribe to a Premium or Unlimited Spofity account, I'm trying to find out if I will be locked into a 12 month contract or if I can opt out before 12 months. I would ideally like to subscribe for six months - is this possible? Tha...

  • Newbie
  • Hi there,   Before I subscribe to a Premium or Unlimited Spofity account, I'm trying to find out if I will be locked into a 12 month contract or if I can opt out before 12 months. I would id...
  • SteveBrammer
  • Community Legend
  • 5773 Views
  • 1 replies
  • 0 likes
  • 5773 Views
  • 1 replies
  • 0 likes

ive bought a voucher and got unlimited for 2 months

hi ppl could sum1 pls help me ive bought myself a £10 voucher and decided to get 2 months of spotify unlimited it states i can download with this supscription so ive gone ahead and done it, well i'm able to listen to music just like i could before on...

  • Newbie
  • hi ppl could sum1 pls help me ive bought myself a £10 voucher and decided to get 2 months of spotify unlimited  it states i can download with this supscription so ive gone ahead and done it, wel...
  • Peter__
  • Community Legend
  • 932 Views
  • 9 replies
  • 0 likes
  • 932 Views
  • 9 replies
  • 0 likes

Keep getting logged out

Hi, Both my ipod and ipad decided to log me out of spotify the other day for some reason. I couldnt remember my passwork and so re-set it with no issues. When I now try to log in on my ipod, the username and password are correct as it signs me in for...

  • Newbie
  • Hi, Both my ipod and ipad decided to log me out of spotify the other day for some reason. I couldnt remember my passwork and so re-set it with no issues. When I now try to log in on my ipod, the us...
  • Peter__
  • Community Legend
  • 440 Views
  • 1 replies
  • 0 likes
  • 440 Views
  • 1 replies
  • 0 likes

Spotify Premium

Hi all.. I just had to re-open my Faceok (just to login here) since i created my Spotify account with one. Plus i've sent two emails to support. none of which have responded. The issue is, i wish to close my Facebook account, but need it for this.......

  • Newbie
  • Hi all..   I just had to re-open my Faceok (just to login here) since i created my Spotify account with one. Plus i've sent two emails to support. none of which have responded.   Th...
  • Peter__
  • Community Legend
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes