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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4265 Views
  • 0 replies
  • 9 likes
  • Security
  • 4265 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462976 Views
  • 974 replies
  • 110 likes
  • Account
  • 462976 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204866 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204866 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112783 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112783 Views
  • 72 replies
  • 12 likes

Playlist tracks disappearing with no notifiation... extremely annoying

Hello Spotify staff, Here is something that should be changed/improved in spotify. I have a spotify unlimited account. It sometimes happens that some titles that have been available so far are suddenly not available anymore. I have three points about...

  • Casual Listener
  • Hello Spotify staff,   Here is something that should be changed/improved in spotify.   I have a spotify unlimited account. It sometimes happens that some titles that have been avail...
  • Redgis
  • Casual Listener
  • 330 Views
  • 2 replies
  • 0 likes
  • 330 Views
  • 2 replies
  • 0 likes

Artist / Album dissappeared

Hi, can't find the band Alexander Abreu Y Havana D' Primera and their album Pasaporte anymore on Spotify. Taken off due to licencing issues? Antti

  • Regular
  • Hi,   can't find the band Alexander Abreu Y Havana D' Primera and their album Pasaporte anymore on Spotify.   Taken off due to licencing issues?   Antti
  • 174 Views
  • 0 replies
  • 0 likes
  • 174 Views
  • 0 replies
  • 0 likes

Solved!! Free 30 Day Premium & Student Discount

Hey, I've just signed up for the free 30 day premium subscription for my account which, when it expires, will renew at the normal rate of £9.99 per month. However I have access to the student discount with NUS and would like to apply that as soon as ...

  • Regular
  • Hey,   I've just signed up for the free 30 day premium subscription for my account which, when it expires, will renew at the normal rate of £9.99 per month. However I have access to the st...
  • Peter__
  • Community Legend
  • 8551 Views
  • 9 replies
  • 0 likes
  • 8551 Views
  • 9 replies
  • 0 likes

Can't Change My Username?

I started my FREE account using my Facebook credentials. Obviously, my account is connected to my name, but I would really like to change my Username to something else other than my name. Help?

  • Casual Listener
  • I started my FREE account using my Facebook credentials. Obviously, my account is connected to my name, but I would really like to change my Username to something else other than my name. Help?
  • Stupify
  • Community Legend
  • 3316 Views
  • 5 replies
  • 0 likes
  • 3316 Views
  • 5 replies
  • 0 likes

Album no longer in spottily at all?

just the otherday i was listening to an album by Man Overboard, "Before We Met: A Collection of Old Songs" and now today the album is no longer on spotify the artist is still on spotify an di was wondering why this one album disappeared and it it wil...

  • Newbie
  • just the otherday i was listening to an album by Man Overboard, "Before We Met: A Collection of Old Songs" and now today the album is no longer on spotify 😞  the artist is still on spotify an d...
  • David
  • Spotify Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

NUS Extra 50% Discount Help Please

Hi I currently have a Spotify Premium account in my name, for which I pay £9.99 a month. My wife has a NUS Extra card in her name and I was wondering if this could be used on my account to receive the 50% discount for 12 months? Thanks

  • Visitor
  • Hi   I currently have a Spotify Premium account in my name, for which I pay £9.99 a month. My wife has a NUS Extra card in her name and I was wondering if this could be used on my acc...
  • user-removed
  • Not applicable
  • 302 Views
  • 2 replies
  • 0 likes
  • 302 Views
  • 2 replies
  • 0 likes

My Account Seems to be Gone???

Hi, So I have been using Spotify Premium for a while now with my Facebook, david@[Snip - Mod].com, until last Friday I was unable to play any music. So I logged out on my One X and have not been able to log back in. I then tried my Mac at home and th...

  • Regular
  • Hi,   So I have been using Spotify Premium for a while now with my Facebook, david@[Snip - Mod].com, until last Friday I was unable to play any music. So I logged out on my One X and have no...
  • user-removed
  • Not applicable
  • 758 Views
  • 9 replies
  • 0 likes
  • 758 Views
  • 9 replies
  • 0 likes

Switch from Facebook to Twitter ? ?

I want to switch my connected account from Facebook to Twitter. I want to do this because my facebook account has my full name, and my twitter has an alias. At work, my spotifiy account is connected to twitter, the way a I want it, but at home, it's ...

  • Casual Listener
  • I want to switch my connected account from Facebook to Twitter.  I want to do this because my facebook account has my full name, and my twitter has an alias.  At work, my spotifiy account i...
  • David
  • Spotify Legend
  • 940 Views
  • 4 replies
  • 0 likes
  • 940 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Spotify premium doesn't work

Hi, When I try to use Spotify on my iPhone, it says I have to download spotify premium. The problem is, I already have spotify premium. In the account center it says I have an active premium subscription. Could you please fix this problem? Kind regar...

  • Newbie
  • Hi,   When I try to use Spotify on my iPhone, it says I have to download spotify premium. The problem is, I already have spotify premium. In the account center it says I have an active premium s...
  • David
  • Spotify Legend
  • 47136 Views
  • 212 replies
  • 9 likes
  • 47136 Views
  • 212 replies
  • 9 likes

Password reset and Premium not recognized

Hello! I upgraded to a Premium subscription several months ago. Recently, it stopped working. I changed my payment information and verified on https://www.spotify.com/us/account/subscription/ that I have an active Premium subscription again. However,...

  • Newbie
  • Hello!   I upgraded to a Premium subscription several months ago.  Recently, it stopped working.  I changed my payment information and verified on https://www.spotify.com/us/a...
  • toyx4xrunner
  • Casual Listener
  • 509 Views
  • 2 replies
  • 0 likes
  • 509 Views
  • 2 replies
  • 0 likes

Stolen ipod

Hi spotify. I had my iPod stolen today. Is there anyway you could please remove it from my account? Thank you

  • Newbie
  • Hi spotify. I had my iPod stolen today. Is there anyway you could please remove it from my account? Thank you
  • Peter__
  • Community Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

iPhone premium subscription wont work

I have subscribed to spotiify premium but I cannot stream any music on demand through the spotify app on my iphone. I am on a 4s using IOS6. Could you please help?

  • Newbie
  • I have subscribed to spotiify premium but I cannot stream any music on demand through the spotify app on my iphone. I am on a 4s using IOS6. Could you please help?
  • Peter__
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Connection error after latest upgrade

Just upgraded to the latest Spotify and now I'm in constant offline mode. I was listening to music when it asked me to upgrade, I did and now it's not working. (Error code 101) Did something change in the latest patch? Using Windows 7 btw.

  • Casual Listener
  • Just upgraded to the latest Spotify and now I'm in constant offline mode. I was listening to music when it asked me to upgrade, I did and now it's not working. (Error code 101)   Did somethi...
  • Korpasjaervii
  • Casual Listener
  • 303 Views
  • 2 replies
  • 0 likes
  • 303 Views
  • 2 replies
  • 0 likes

Utter Rubbish

So often SPOTIFY with SONOS stops working. I try to contact you and nothing happens - I'm a big Spotify fan but it is becoming so unrelaible its pointless paying £10 per month - please contact me - i don't want to give up on you

  • Newbie
  • So often SPOTIFY with SONOS stops working. I try to contact you and nothing happens  - I'm a big Spotify fan but it is becoming so unrelaible its pointless paying £10 per month  -  ple...
  • 199 Views
  • 0 replies
  • 0 likes
  • 199 Views
  • 0 replies
  • 0 likes

Solved!! Would Spotify work in Korea?

Hi there, I'm currently using Spotify on a premium account in Australia. I will be on a holiday for two months in South Korea, and I just wanted to know if my Spotify will work fine. I will be taking my mac, iPad and iPhone.

  • Casual Listener
  • Hi there,   I'm currently using Spotify on a premium account in Australia. I will be on a holiday for two months in South Korea, and I just wanted to know if my Spotify will work fine. &...
  • MattJamesTaylor
  • Music Fan
  • 3150 Views
  • 3 replies
  • 0 likes
  • 3150 Views
  • 3 replies
  • 0 likes

nature sounds

a few days ago, i listened to a nature sounds playlist on spotify. but, now everytime i try to listen to my starred playlist, it plays one song and then goes to the 7 hours of nature sounds playlist. how do i fix this?

  • Casual Listener
  • a few days ago, i listened to a nature sounds playlist on spotify.  but, now everytime i try to listen to my starred playlist, it plays one song and then goes to the 7 hours of nature sounds pla...
  • neo-x
  • Community Legend
  • 428 Views
  • 3 replies
  • 0 likes
  • 428 Views
  • 3 replies
  • 0 likes

"Sing um dein Leben" Album

When is this album available?!

  • Casual Listener
  • When is this album available?!
  • 235 Views
  • 0 replies
  • 1 likes
  • 235 Views
  • 0 replies
  • 1 likes

Solved!! Consolidating Accounts

I set up a Spotify premum account for my father under one of my email accounts by registering him for Facebook. We shared use of the account but he now no longer uses it and I would like to consolidate my Spotify Premium account under his Facebook na...

  • Casual Listener
  • I set up a Spotify premum account for my father under one of my email accounts by registering him for Facebook.   We shared use of the account but he now no longer uses it and I would like t...
  • gunnellr
  • Casual Listener
  • 570 Views
  • 2 replies
  • 0 likes
  • 570 Views
  • 2 replies
  • 0 likes

membership

Oct 18 I subscribed and paid for spotify unlimitted then immediately upgraded to premium today. but I still can't listen to songs that require premium memership . I have tried logging in and out of spotify, I have restarted my cell twice, and I even ...

  • Regular
  • Oct 18 I subscribed and paid for spotify unlimitted then immediately upgraded to premium today. but I still can't listen to songs that require premium memership . I have tried logging in and out of ...
  • cam619
  • Regular
  • 1566 Views
  • 8 replies
  • 0 likes
  • 1566 Views
  • 8 replies
  • 0 likes

Problem mix 2 artists in 1

Hi, There is a problem with artist "Deluxe". The album "Polishing Peanuts EP" is from an other artist band named "Deluxe". This band is different from "Deluxe" the galician rock band wich is described in spotify. I don't know where i can report this ...

  • Casual Listener
  • Hi,   There is a problem with artist "Deluxe". The album "Polishing Peanuts EP" is from an other artist band named "Deluxe". This band is different from "Deluxe" the galician rock band w...
  • 183 Views
  • 0 replies
  • 2 likes
  • 183 Views
  • 0 replies
  • 2 likes