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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10009 Views
  • 3 replies
  • 9 likes
  • Security
  • 10009 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 498771 Views
  • 982 replies
  • 112 likes
  • Account
  • 498771 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214593 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214593 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122898 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122898 Views
  • 72 replies
  • 12 likes

Solved!! Premium Account - Not working on PC

Hi, Just purchased a Premium Subscription and unfortunately does not appear to have been picked up buy the Application however the Spotify website says its Premium and my bank has confirmed the payment Now the previous trouble shooting I have attempt...

  • Regular
  • Hi,   Just purchased a Premium Subscription and unfortunately does not appear to have been picked up buy the Application however the Spotify website says its Premium and my bank has confirme...
  • user-removed
  • Not applicable
  • 1845 Views
  • 21 replies
  • 0 likes
  • 1845 Views
  • 21 replies
  • 0 likes

MY ACCOUNT WONT LOG IN

I have a new Spotify account, just got it today. My friend suggested it and I watched him used it. I liked how it looked so I bought a premium membership. I downloaded the program on my laptop as well as my Iphone. I can't log into my account on eith...

  • Casual Listener
  • I have a new Spotify account, just got it today.  My friend suggested it and I watched him used it.  I liked how it looked so I bought a premium membership.  I downloaded the program o...
  • michaelh
  • Newbie
  • 327 Views
  • 2 replies
  • 0 likes
  • 327 Views
  • 2 replies
  • 0 likes

spotify premium

I purchased spotify premium and when I try to listen on my android it still says I do not have premium. Please help me!

  • Newbie
  • I purchased spotify premium and when I try to listen on my android it still says I do not have premium. Please help me!
  • user-removed
  • Not applicable
  • 283 Views
  • 2 replies
  • 0 likes
  • 283 Views
  • 2 replies
  • 0 likes

Bought premium, still not working, don't have facebook.

Hi, I bought Premium a few days ago, and it shows up as premium when i click on upgrade inside spotify. My mobile app doesnt work either, and other computers still show I am a free user. Could you please look at this and extend my services the same n...

  • Regular
  • Hi,    I bought Premium a few days ago, and it shows up as premium when i click on upgrade inside spotify. My mobile app doesnt work either, and other computers still show I am a free u...
  • David
  • Spotify Legend
  • 3624 Views
  • 18 replies
  • 0 likes
  • 3624 Views
  • 18 replies
  • 0 likes

Solved!! HELP: Updated credit card details, Premium account not reflected on mobile apps

I just updated my credit card details for monthly purchase of Spotify premium, and now none of my mobile or desktop apps reflect the Premium Subscription I'm paying for. Even the desktop app has me listed as a Basic user. How do I fix this?????

  • Casual Listener
  • I just updated my credit card details for monthly purchase of Spotify premium, and now none of my mobile or desktop apps reflect the Premium Subscription I'm paying for. Even the desktop app has me l...
  • David
  • Spotify Legend
  • 1103 Views
  • 14 replies
  • 0 likes
  • 1103 Views
  • 14 replies
  • 0 likes

Spotify Premium Free Trial Not Working

Hi, I just signed up for the free trial today and it still plays ads. I've tried logging in and out again, clearing the cache, and reinstalling Spotify.

  • Newbie
  • Hi, I just signed up for the free trial today and it still plays ads. I've tried logging in and out again, clearing the cache, and reinstalling Spotify. 
  • David
  • Spotify Legend
  • 2370 Views
  • 2 replies
  • 0 likes
  • 2370 Views
  • 2 replies
  • 0 likes

Can't use premium services

I purchased a premium subscription today and can't use it on phone or computer. I have logged out and logged back in.......unintalled and reinstalled and still NOTHING!!! help!!

  • Newbie
  • I purchased a premium subscription today and can't use it on phone or computer.   I have logged out and logged back in.......unintalled and reinstalled and still NOTHING!!!   help...
  • user-removed
  • Not applicable
  • 337 Views
  • 2 replies
  • 0 likes
  • 337 Views
  • 2 replies
  • 0 likes

mislabeled tracks - Singles Round-Up

All the track titles are jumbled on Holly Golightly's album Singles Round-Up. For example, Card Table & No Hope Bar are swapped, Come The Day and Waiting Room are swapped... This is so annoying! Holly Golightly – Single's Round-Up

  • Newbie
  • All the track titles are jumbled on Holly Golightly's album Singles Round-Up. For example, Card Table & No Hope Bar are swapped, Come The Day and Waiting Room are swapped... This is so annoyi...
  • 161 Views
  • 0 replies
  • 0 likes
  • 161 Views
  • 0 replies
  • 0 likes

IOS and Mac spotify clients not recognizing premium subscription

Arrgh, I paid for premium subscription and my Spotify clients wont recognize the upgrade. My account page clearly shows I have a premium account.

  • Newbie
  • Arrgh, I paid for premium subscription and my Spotify clients wont recognize the upgrade. My account page clearly shows I have a premium account.
  • Peter__
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

A very unique problem

Hello. I am having a number of issues with my spotify account. 1. I seem to have two accounts. One that I signed up for through spotify and one through facebook. I am writing this message through the account I have through facebook. However I only us...

  • Visitor
  • Hello. I am having a number of issues with my spotify account. 1. I seem to have two accounts. One that I signed up for through spotify and one through facebook. I am writing this message through t...
  • user-removed
  • Not applicable
  • 455 Views
  • 7 replies
  • 0 likes
  • 455 Views
  • 7 replies
  • 0 likes

Cant log in

I just created a new account for spotify - using my Telia premium subscribtion. Created the account succesfully, I thought. But now it keeps saying wrong password. Reset my password succesfully, try to log in again - same problem! Whats going on ?

  • Newbie
  • I just created a new account for spotify - using my Telia premium subscribtion. Created the account succesfully, I thought. But now it keeps saying wrong password. Reset my password succesfully, try ...
  • Peter__
  • Community Legend
  • 642 Views
  • 8 replies
  • 1 likes
  • 642 Views
  • 8 replies
  • 1 likes

This is silly. I'm paying 10 dollars a month and cannot get a solution within 24 hours.

I've lost all my playlists, radio stations, and premium account and was recommended to a generic response page and still no help, no phone number to contact and the problem remains unsolved. WTF?

  • Visitor
  • I've lost all my playlists, radio stations, and premium account and was recommended to a generic response page and still no help, no phone number to contact and the problem remains unsolved. WTF?
  • user-removed
  • Not applicable
  • 1215 Views
  • 8 replies
  • 0 likes
  • 1215 Views
  • 8 replies
  • 0 likes

Someone is using my spotify help!

Someone is logged on my spotify and ive changed password but I don't know if they are logged out from it? How do I log ut others from my spotify?

  • Newbie
  • Someone is logged on my spotify and ive changed password but I don't know if they are logged out from it? How do I log ut others from my spotify?
  • user-removed
  • Not applicable
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Deactivate mail services but it activates itself again ?

Hello, I can't speak english so... I try since a week to deactivate the mails from spotify. In the mail I click on 'deactivate'. My browser opens en it's deactivated (he says !). But every morning I reveice a mail from spotify with '...has add a new ...

  • Newbie
  • Hello,   I can't speak english so... I try since a week to deactivate the mails from spotify. In the mail I click on 'deactivate'. My browser opens en it's deactivated (he says !). But...
  • Peter__
  • Community Legend
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Premium code on wrong account

Hello, A while ago I upgraded my account from normal, to premium with a special code from our internet provider. But, I have put this code on the wrong account... What can I do about this? Can I change this?

  • Newbie
  • Hello,   A while ago I upgraded my account from normal, to premium with a special code from our internet provider.   But, I have put this code on the wrong account...   Wha...
  • Peter__
  • Community Legend
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Can't modify my account

Problem 1: I now get an email every time a friend add a song to a playlist. I don't want this. Problem 2: I clicked the link in the email to change the settings and login using my username: samjudah I changed the settings but when I click save, I get...

  • Casual Listener
  • Problem 1: I now get an email every time a friend add a song to a playlist. I don't want this.   Problem 2: I clicked the link in the email to change the settings and login using my username...
  • Peter__
  • Community Legend
  • 637 Views
  • 8 replies
  • 1 likes
  • 637 Views
  • 8 replies
  • 1 likes

Whys does it take so long to get songs when I pay for premium?

I've paid 3 months of premium music and although I've never been guaranteed perfect streaming music, I think it should be part of the subscription. I keep getting lagged music, and I have very high speed internet (100mbps) so this shouldn't be an iss...

  • Casual Listener
  • I've paid 3 months of premium music and although I've never been guaranteed perfect streaming music, I think it should be part of the subscription.  I keep getting lagged music,  and I have...
  • pizzatofacebook
  • Casual Listener
  • 649 Views
  • 2 replies
  • 1 likes
  • 649 Views
  • 2 replies
  • 1 likes

Can't log into Spotify after Facebook account temporarily disabled

So a few days ago I went on my phone and logged into my facebook account, this being the first time that I ever logged into FB with my phone. Evidently, when you logg into FB with a new device, it will temorarily disable your account. I thought nothi...

  • Casual Listener
  • So a few days ago  I went on my phone and logged into my facebook account, this being the first time that I ever logged into FB with my phone. Evidently, when you logg into FB with a new device,...
  • Peter__
  • Community Legend
  • 3824 Views
  • 4 replies
  • 0 likes
  • 3824 Views
  • 4 replies
  • 0 likes

Solved!! Accidently deleted playlist

My wife accidently erased from the iPhone the playlist "Sports" with around 400 songs and I can't find it anymore in any of my devices (MacBook Pro, iPhone, iPod Touch and Pc). Please heeeeelp. My username is yotheking. Thanks. Paulo

  • Casual Listener
  • My wife accidently erased from the iPhone the playlist "Sports" with around 400 songs and I can't find it anymore in any of my devices (MacBook Pro, iPhone, iPod Touch and Pc). Please heeeeelp. My us...
  • meahtenoha
  • Spotify
  • 999 Views
  • 6 replies
  • 0 likes
  • 999 Views
  • 6 replies
  • 0 likes