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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80344 Views

9 replies

2 likes

Account
Login
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Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653645 Views

13 replies

4 likes

Account
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  • 13 replies
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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734055 Views

18 replies

29 likes

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  • 18 replies
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Cancelled subscription still got charged

I cancelled my spotify membership and then I got charged $9.99. To make things worse I can't even use spotify it says I'm not a premium user anymore, so I either want a refund or a full months of premium.

Casual Listener

I cancelled my spotify membership and then I got charged $9.99. To make things worse I can't even use spotify it says I'm not a premium user anymore, so I either want a refund or a full months of pre...

177 Views

0 replies

0 likes

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how do I remove myself from spotify?

for the love of god, how do i delete my spotify account?!?!?!

Visitor

for the love of god, how do i delete my spotify account?!?!?!

Liam

Community Legend

1075 Views

1 replies

0 likes

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  • 1 replies
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Disable Notifications

The notifications are an awesome feature; however, I have many friends and many playlists and I receive way too many notifications! I cannot find an option to disable or turn them off. Is there one? If not, please make an option to disable/enable not...

Newbie

The notifications are an awesome feature; however, I have many friends and many playlists and I receive way too many notifications!   I cannot find an option to disable or turn them off.&nbs...

isamaffei

Newbie

38772 Views

38 replies

53 likes

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  • 38 replies
  • 53 likes

Solved!! Download paid twice

This was my first purchase of music in Spotify. Carmina Burana. 30/8/2012. Only 22,98 via Paypal, but I clicked twice for payment and I have been charged twice. How can I get it refounded ?

Regular

This was my first purchase of music in Spotify. Carmina Burana. 30/8/2012. Only 22,98 via Paypal, but I clicked twice for payment and I have been charged twice. How can I get it refounded ?

Sam

Spotify

553 Views

11 replies

0 likes

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  • 11 replies
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Solved!! Can't get 30 day trial.

So... I had signed up for the 30 day premium trial, while downloading the Spotify app on my phone... once I started the app it automatically started a 48 hour premium trial, and now when I try to get the 30 day one, it tells me that I've already been...

Regular

So... I had signed up for the 30 day premium trial, while downloading the Spotify app on my phone... once I started the app it automatically started a 48 hour premium trial, and now when I try to get...

justincsc

Casual Listener

3953 Views

26 replies

0 likes

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  • 26 replies
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Solved!! Spotify Premium Not Working on iphone after inputting new credit card

Same problem as others who had to reactivate premium due to credit card change. My case # is 00260377. Working fine on my computer, but premium is not being recognized on my phone...

Casual Listener

Same problem as others who had to reactivate premium due to credit card change.  My case # is 00260377.  Working fine on my computer, but premium is not being recognized on my phone...

Sam

Spotify

850 Views

3 replies

0 likes

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  • 3 replies
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Re: recuperar listas

Hola! He formateado mi ordenador, y al volver a instalar spotify no aparecen ninguna de las listas que tenía. ¿Cómo puedo recuperarlas? Gracias!!!

Newbie

Hola!   He formateado mi ordenador, y al volver a instalar spotify no aparecen ninguna de las listas que tenía. ¿Cómo puedo recuperarlas?   Gracias!!!

221 Views

0 replies

0 likes

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Facebook Account Changed

Hi, i changed my facebook account and want to transfer all my playlists and my premium account to my new facebook. Is this possible? Greetings

Newbie

Hi,   i changed my facebook account and want to transfer all my playlists and my premium account to my new facebook. Is this possible?   Greetings

152 Views

0 replies

0 likes

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Mistake registering and paid for premium

Hi can anyone help please, I have paid for premium through FB account and I want it transfterred to normal email login account as I was to stop FB. I have created a new email account so its notlinked to FB but it's asking me to pay again! Can anyone ...

Visitor

Hi can anyone help please, I have paid for premium through FB account and I want it transfterred to normal email login account as I was to stop FB. I have created a new email account so its notlinked...

157 Views

0 replies

0 likes

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How to get off Facebook login

Hi I want to come off Facebook and my spotify is registered to it. I deleted FB and it stopped all my spotify. How can I transfer from a FB login to normal?

Visitor

Hi I want to come off Facebook and my spotify is registered to it. I deleted FB and it stopped all my spotify. How can I transfer from a FB login to normal?

Stupify

Community Legend

833 Views

6 replies

0 likes

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  • 6 replies
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How to purchase music

How do I purchase music? I can play it and make the playlists but need the songs for Windows Live Media Player Also what about a song that is unavailable? I am wanting the clean version (no swearing) of a song that is on there Thanks

Newbie

How do I purchase music? I can play it and make the playlists but need the songs for Windows Live Media Player Also what about a song that is unavailable? I am wanting the clean version (no swear...

kellytir

Casual Listener

711 Views

4 replies

0 likes

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  • 4 replies
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Unable top access account

Hi, I have signed up for a premium account, downloaded the app for my samsung galaxy s3, and downloaded Spotify on my macbook but since signing up and paying I am unable to access my account through either player( phone and computer). I can log into ...

Casual Listener

Hi,   I have signed up for a premium account, downloaded the app for my samsung galaxy s3, and downloaded Spotify on my macbook but since signing up and paying I am unable to access my accou...

skaliskjd

Casual Listener

237 Views

1 replies

0 likes

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  • 1 replies
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Just upgraded to premium but it still says free on my PC

Just as the title says, i jsut bought premium upgrade, then loggeg out, and back in (a few times) But still nothing has happened :S Please help, Cheers

Casual Listener

Just as the title says, i jsut bought premium upgrade, then loggeg out, and back in (a few times) But still nothing has happened :S   Please help,   Cheers

sam-1motv

Casual Listener

249 Views

2 replies

0 likes

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  • 2 replies
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Don't Show Facebook Name on Spotify Profile

I want to share my activity with my Facebook friends, however I don't want my Spotify profile to display my Facebook name. Is this possible? Thank you.

Casual Listener

I want to share my activity with my Facebook friends, however I don't want my Spotify profile to display my Facebook name.  Is this possible? Thank you.

356 Views

0 replies

0 likes

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Spotify Premium not working....go figure.

Just upgraded to Premium today, and on my laptop and Andriod phone it's telling me in my account details I have an active premium subscription, however when I try and use it on either my laptop or Android it's saying I need to sign up for premium. Re...

Newbie

Just upgraded to Premium today, and on my laptop and Andriod phone it's telling me in my account details I have an active premium subscription, however when I try and use it on either my laptop or An...

RRR123

Casual Listener

314 Views

2 replies

1 likes

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  • 2 replies
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Every post on here is about Premium fail...

...including this one. WTF, Spotify? I'm about a heartbeat from seeing how hard you're going to make it to cancel my trial. Don't make me call the bank and put a stop on my card. Make it work. Your trial thus far is unimpressive.

Music Fan

...including this one.    WTF, Spotify?  I'm about a heartbeat from seeing how hard you're going to make it to cancel my trial.  Don't make me call the bank and put a stop on ...

179 Views

0 replies

0 likes

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My account hasn't upgraded yet?

Neither my computer nor my iphone says im a premium account. Is it supposed to take a long time? its been about an hour and no verification

Casual Listener

Neither my computer nor my iphone says im a premium account. Is it supposed to take a long time? its been about an hour and no verification

252 Views

0 replies

0 likes

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Premium account not working on my android phone.

I recently purchased premium. I log in through Facebook credentials. But Spotify app on my HTC droid phone does not show the premium account nor does it allow me to play individual tracks or playlists, only radio. I have uninstalled the app and reins...

Newbie

I recently purchased  premium. I log in through Facebook credentials. But Spotify app on my HTC droid phone does not show the premium account nor does it allow me to play individual tracks or pl...

KatePasa

Newbie

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
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Premium Not Working on iPhone

This annoying. Just signed up for premium, but still can't play tracks on iPhone.

Newbie

This annoying.  Just signed up for premium, but still can't play tracks on iPhone.

mandycait

Newbie

159 Views

1 replies

0 likes

  • 159 Views
  • 1 replies
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Can't log in

I've tried changing my password retyping creating a new account and it still won't let me in. What's happening?

Newbie

I've tried changing my password retyping creating a new account and it still won't let me in. What's happening?

irish73102

Newbie

459 Views

4 replies

1 likes

  • 459 Views
  • 4 replies
  • 1 likes