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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84738 Views

9 replies

2 likes

Account
Login
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Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

661576 Views

13 replies

4 likes

Account
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  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

743610 Views

18 replies

29 likes

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  • 18 replies
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Cake's Showroom of Compassion only lists 3 songs.

I been wondering this for a while, not sure where to put this, but something must be said. Cake's Showroom of compassion only lists 3 songs off the 10 track album. I am wondering is this an error they never bothered fixing, or was intentional. Please...

Gig Goer

I been wondering this for a while, not sure where to put this, but something must be said. Cake's Showroom of compassion only lists 3 songs off the 10 track album. I am wondering is this an error t...

Antisane

Gig Goer

721 Views

2 replies

1 likes

  • 721 Views
  • 2 replies
  • 1 likes

Premium Subscription canceled, still being charged

Tried Premium for a month-long free trial, which was set to auto renew on 9-4-2012. I canceled it and got the confirmation page (but no email?) on 9-2-12. I am now being charged $9.99 and my subscription still shows up as Premium with a renew date of...

Newbie

Tried Premium for a month-long free trial, which was set to auto renew on 9-4-2012. I canceled it and got the confirmation page (but no email?) on 9-2-12.   I am now being charged $9.99 and ...

meahtenoha

Spotify

225 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Battles EP C/B EP completely mislabelled

I am sorry to be a massive pedant! But Battles C/B EP is completely mislabelled, I think all the tracks are jumbled. Here is the spotify URI Battles – EP C/B EP I know it's a really lame complaint but it is irritating me!

Regular

I am sorry to be a massive pedant! But Battles C/B EP is completely mislabelled, I think all the tracks are jumbled. Here is the spotify URI Battles – EP C/B EP   I know it's a really l...

160 Views

0 replies

0 likes

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  • 0 replies
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Printable receipt?

I need a printed receipt every month for my book-keeping, but the ones under My account on the Spotify site are really messy and include lots of links and graphics from the web page. Couldn't you please make a nice, clean, printable pdf template an o...

Casual Listener

I need a printed receipt every month for my book-keeping, but the ones under My account on the Spotify site are really messy and include lots of links and graphics from the web page. Couldn't you ple...

simonarjuna

Newbie

4021 Views

6 replies

17 likes

  • 4021 Views
  • 6 replies
  • 17 likes

Premium Question

I am thinking about getting a Premium account, but I was wondering, if I ever decide to get rid of it, will I lose all the music on my phone or computer.

Newbie

I am thinking about getting a Premium account, but I was wondering, if I ever decide to get rid of it, will I lose all the music on my phone or computer.

neo-x

Community Legend

191 Views

1 replies

0 likes

  • 191 Views
  • 1 replies
  • 0 likes

"Failed to Enable Spotify Social"

So this is the second time I've posted here asking for help with this issue. I want to link my Spotify to Facebook. Again, I want to LINK my Spotify account to Facebook. Not unlink, I want to LINK. Help please?

Music Fan

So this is the second time I've posted here asking for help with this issue.   I want to link my Spotify to Facebook. Again, I want to LINK my Spotify account to Facebook. Not unlink, I want...

Denzel-Feels

Music Fan

751 Views

9 replies

0 likes

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  • 9 replies
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swift answer

ok customer service answered my initial rants quite swiftly. thanks!

Casual Listener

ok customer service answered my initial rants quite swiftly. thanks!

chrisc1234

Casual Listener

264 Views

2 replies

0 likes

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  • 2 replies
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I think I have 3 premium accounts.... but I only need 1

Dear Spotify Today I went Premium, but now I got 3 emails all the same about my Payment details. How do I know that Spotify charge only 1 instead of 3x premium? Because all the 3 emails has a different Bestellings-ID (Ordering ID) My accountnumber is...

Newbie

Dear Spotify   Today I went Premium, but now I got 3 emails all the same about my Payment details. How do I know that Spotify charge only 1 instead of 3x premium? Because all the 3 emails ...

187 Views

0 replies

0 likes

  • 187 Views
  • 0 replies
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Account

Hi my premium code accidently went wrong email .com and it should be .fi... what should i do?

Newbie

Hi my premium code accidently went wrong email .com and it should be .fi... what should i do?

193 Views

0 replies

0 likes

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Charging my credit card and can't stop them! Thieves!

Spotify is charging my credit card after it's been cancelled and there is NO customer service number!! They keep stealing $9.99 every month and they won't stop!! Why do they have to steal ??? I'm so mad I think there should be a class action!! I cant...

Newbie

Spotify is charging my credit card after it's been cancelled and there is NO customer service number!! They keep stealing $9.99 every month and they won't stop!! Why do they have to steal ??? I'm so ...

Goodman

Spotify Legend

863 Views

4 replies

0 likes

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  • 4 replies
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Installed on seperate computer, lost all playlists

Hello, I recently installed postify on my iPad and lost all of my playlists. I had a substantial amount (moving away from local content) and want to know how I can get them back. Thanks

Casual Listener

Hello,   I recently installed postify on my iPad and lost all of my playlists. I had a substantial amount (moving away from local content) and want to know how I can get them back.  ...

David

Spotify Legend

298 Views

3 replies

0 likes

  • 298 Views
  • 3 replies
  • 0 likes

Solved!! Unfriended Facebook friends still showing up

I recently unfriended some people on Facebook but I still see what they are listening to on Spotify. Is this a bug?

Casual Listener

I recently unfriended some people on Facebook but I still see what they are listening to on Spotify. Is this a bug?

Rorey

Spotify

20180 Views

14 replies

1 likes

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  • 14 replies
  • 1 likes

Payment problem

Hi! I want to upgrade to Spotify Premium but am having payment troubles. My credit card (VISA) doesn't work. The error message says: "Declined, please check or change payment details." I know I have enough money on the card for the payment. Now, my I...

Newbie

Hi! I want to upgrade to Spotify Premium but am having payment troubles. My credit card (VISA) doesn't work. The error message says: "Declined, please check or change payment details." I know I have ...

177 Views

0 replies

0 likes

  • 177 Views
  • 0 replies
  • 0 likes

delete facebook-linked account

hey,i'd like to delete my spotify account but as it is linked to facebook i can't change the emailadress. I already sent a couple of messages to the help center via the contact form but i only received the automatic reply to try the spotify community...

Visitor

hey, i'd like to delete my spotify account but as it is linked to facebook i can't change the emailadress. I already sent a couple of messages to the help center via the contact form but i only re...

Richard

Community Legend

351 Views

1 replies

0 likes

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  • 1 replies
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Both my premium and my lists disappeared

I was trying to separate my account from facebook and suddenly all my playlists and the premium account disappeared, I've tried everything I read here but it doesn't work. I want it back

Newbie

I was trying to separate my account from facebook and suddenly all my playlists and the premium account disappeared, I've tried everything I read here but it doesn't work. I want it back

Richard

Community Legend

209 Views

1 replies

0 likes

  • 209 Views
  • 1 replies
  • 0 likes

Old email address. Can´t log in.

Hi! I've been trying to get In to my old spotify account, but my e-mail adress is old and out of use so i can't recieve my password reset mail. Could you update it to the new mail adress?

Newbie

Hi! I've been trying to get In to my old spotify account, but my e-mail adress is old and out of use so i can't recieve my password reset mail. Could you update it to the new mail adress?

Richard

Community Legend

346 Views

1 replies

0 likes

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  • 1 replies
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Turn account independent from Facebook

Hello, i opened up an account using my facebook login. Now i would like to turn in into an account, which is independent from facebook (separate username and password). How can i do this? I cant register a new account because the email adress is alre...

Visitor

Hello,   i opened up an account using my facebook login. Now i would like to turn in into an account, which is independent from facebook (separate username and password). How can i do th...

Richard

Community Legend

491 Views

1 replies

1 likes

  • 491 Views
  • 1 replies
  • 1 likes

Password Issues

I have spotify for a year now on my PC. I recently got a new phone and tried to use the spotify app. It would not take my password. I tried to reset my password. It said that it was reset. Now I can't log into the phone or my PC. I have tried to rese...

Casual Listener

I have spotify for a year now on my PC.  I recently got a new phone and tried to use the spotify app.  It would not take my password.  I tried to reset my password.  It said that ...

Jude

Spotify Legend

334 Views

4 replies

0 likes

  • 334 Views
  • 4 replies
  • 0 likes

Lista automática "Canciones favoritas" siempre visible

Hola, tengo un problema con Spotify. Siempre se encuentra visible la lista automática "Canciones favoritas". Aunque en las preferencias, opción perfil, tenga deseleccionada la opción "canciones favoritas". Esto lo he observado entrando como otro usua...

Visitor

Hola, tengo un problema con Spotify. Siempre se encuentra visible la lista automática "Canciones favoritas". Aunque en las preferencias, opción perfil, tenga deseleccionada la opción "canciones favor...

5034 Views

0 replies

2 likes

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  • 0 replies
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When will Spotify make Artist Corrections

I have suggested now multiple corrections to their artist listings and they never seem to make the corrections: For Instance: Slaughter and the Dogs is listed under Slaughter & The Dogs, Slaughter And The Dogs, and Slaughter House & The Dogs The Go-G...

Music Fan

I have suggested now multiple corrections to their artist listings and they never seem to make the corrections:   For Instance:   Slaughter and the Dogs is listed under Slaughter &a...

Peter__

Community Legend

626 Views

4 replies

1 likes

  • 626 Views
  • 4 replies
  • 1 likes