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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
84817 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
661906 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
743968 Views
18 replies
29 likes
As title says, i dont know how to disconnect the Facebook Account, cause i dont want to use it anymore, but still want to use Spotify.
As title says, i dont know how to disconnect the Facebook Account, cause i dont want to use it anymore, but still want to use Spotify.
Casual Listener
948 Views
9 replies
0 likes
Is there a phonenumber i can call for support? I have made topics on the forum and i have filled in the contact form but still no anwser to my question and i need an awnser.
Is there a phonenumber i can call for support? I have made topics on the forum and i have filled in the contact form but still no anwser to my question and i need an awnser. &nb...
Newbie
2842 Views
13 replies
0 likes
Help! I'm ready to spend some serious money downloading tracks, but everytime I try to download a song it fails at the password stage in the Spotify client. My account page on the Spotify site states "You have an active Spotify premium account", but ...
Help! I'm ready to spend some serious money downloading tracks, but everytime I try to download a song it fails at the password stage in the Spotify client. My account page on t...
Casual Listener
599 Views
5 replies
0 likes
Hello! I want to buy spotify premium, but my account is linked to my girl friends account. She have already made a new one, but Im stuck with those other accounts. Can you help me please? You got my permission to delete my and my gf account if nesces...
Hello! I want to buy spotify premium, but my account is linked to my girl friends account. She have already made a new one, but Im stuck with those other accounts. Can you help me please? You got m...
Spotify
349 Views
3 replies
0 likes
Hi there. Why is it impossible to me to listen to music when it's september 1st ?? Spotify says that I've already spent my 10 hour limit this month (september) which isn't true. Well, it can't be true because I haven't used Spotify for a whole week a...
Hi there. Why is it impossible to me to listen to music when it's september 1st ?? Spotify says that I've already spent my 10 hour limit this month (september) which isn't true. Well, it ...
Community Legend
1022 Views
10 replies
0 likes
Hi! I've read a abit in this forum and it seems like there are some problems with this function? I've tried to set my device password but I don't get an email with my credentials. Would it be possible that my mail is sent manually? Thanks, Fabian
Hi! I've read a abit in this forum and it seems like there are some problems with this function? I've tried to set my device password but I don't get an email with my credentials. Woul...
Casual Listener
2927 Views
11 replies
1 likes
I originally signed up with Spotify with a username and password, in this account I have quite a few playlists. However, one day I signed into Spotify on another computer through my Facebook account, and now I have a few playlists on that account as ...
I originally signed up with Spotify with a username and password, in this account I have quite a few playlists. However, one day I signed into Spotify on another computer through my Facebook ac...
Visitor
3177 Views
6 replies
8 likes
I payed to have an unlimited account and downloaded the Spotify Installer.exe from the Spotify website to update the program (it seemed to indicate it), and what do I get? A virus!! What the hell is this?? Theoretically my antivirus blocked after det...
I payed to have an unlimited account and downloaded the Spotify Installer.exe from the Spotify website to update the program (it seemed to indicate it), and what do I get? A virus!! What the hell is ...
Not applicable
9478 Views
5 replies
0 likes
I accidentally deleted one of my playlists!!! Can it be restored???
I accidentally deleted one of my playlists!!! Can it be restored???
294 Views
0 replies
0 likes
When attempting to renew my subscript I am getting the error: "Declined, please check or change payment details." I am in the US. It is a VISA. I called my bank and I have no holds, and am cleared for e-commerce or foreign purchases. They lady at my ...
When attempting to renew my subscript I am getting the error: "Declined, please check or change payment details." I am in the US. It is a VISA. I called my bank and I have no holds, an...
Newbie
6583 Views
14 replies
6 likes
Hi, I have a UK Spotify Premium account but now live in Canada. No problems accessing all my playlists and music but unable to access some of my favourite apps, We are Hunted, Pitchfork and Matador for example. Are these not available in Canada? I th...
Hi, I have a UK Spotify Premium account but now live in Canada. No problems accessing all my playlists and music but unable to access some of my favourite apps, We are Hunted, Pitchfork an...
Casual Listener
433 Views
3 replies
0 likes
I have recommended Spotify to some friends but every time they try and open an account their postcode is stated as invalid. Any ideas why?
I have recommended Spotify to some friends but every time they try and open an account their postcode is stated as invalid. Any ideas why?
Casual Listener
687 Views
2 replies
3 likes
I purchased an ECard as a gift. When I go to print (rather than email) it, the following message is all that prints: "EcardException - No template with name found in repository" I need to give her the gift today. Anyone know how to print the card? Th...
I purchased an ECard as a gift. When I go to print (rather than email) it, the following message is all that prints: "EcardException - No template with name found in repository" &n...
Spotify Legend
305 Views
1 replies
0 likes
Hi, I've been trying to find answers to the following questions, but so far I haven't been able to find anything. Can you please help? It'll be greatly appreciated! 1. I am an artist and I have my music on Spotify, however, I'd like to add my bio and...
Hi, I've been trying to find answers to the following questions, but so far I haven't been able to find anything. Can you please help? It'll be greatly appreciated! 1. I a...
Newbie
5483 Views
4 replies
0 likes
Hi, How can I deactivate my Spotify account being linked to my Facebook account? I don't want to share what I listen to and having to activate the private option every time I use spotify is quite annoying. Any solutions? Thanks.
Hi, How can I deactivate my Spotify account being linked to my Facebook account? I don't want to share what I listen to and having to activate the private option every time I use spotify i...
Community Legend
616 Views
2 replies
0 likes
Hi, I am new to spotify. I downloaded iPad app and when I went to try and log on it says it cannot merge with Facebook account. I am confused as if I try and log onspotify.com it has no problem using the Facebook account details. What am I doing wron...
Hi, I am new to spotify. I downloaded iPad app and when I went to try and log on it says it cannot merge with Facebook account. I am confused as if I try and log onspotify.com it has no problem usi...
Not applicable
489 Views
2 replies
0 likes
Listen, i am a new user and my son turned me onto this product and i was excited to use it. So i signed up for premium plan and wanted to use the free 30 days on my laptop and my cell. Well now i can't use it on my cell and they are saying i have to ...
Listen, i am a new user and my son turned me onto this product and i was excited to use it. So i signed up for premium plan and wanted to use the free 30 days on my laptop and my cell. We...
Spotify Legend
339 Views
2 replies
0 likes
It refuses to let me re-fill my Unlimited account. I have money on my credit card and I have wrote all the right detals. What's wrong this time?
It refuses to let me re-fill my Unlimited account. I have money on my credit card and I have wrote all the right detals. What's wrong this time?
Regular
1018 Views
8 replies
0 likes
So I just bought Spotify premium, and I was logged on one of my other accounts on the website and instead of buying it for my main account, it was purchased on the other one. -Don't really know what to do, since I can't cancel it I have all the infor...
So I just bought Spotify premium, and I was logged on one of my other accounts on the website and instead of buying it for my main account, it was purchased on the other one. -Don't really k...
Community Legend
469 Views
1 replies
0 likes
I want to sign up fpr Spotify premium. My sister had/has a spotify free account and from using my pc, that account is linked to my facebook., meaning when I try to create an account, spotify thinks I have one already. I have sent numerous message but...
I want to sign up fpr Spotify premium. My sister had/has a spotify free account and from using my pc, that account is linked to my facebook., meaning when I try to create an account, spoti...
Not applicable
336 Views
1 replies
0 likes
