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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

285794 Views

529 replies

34 likes

Account
Free
  • 285794 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13591 Views

6 replies

11 likes

Security
  • 13591 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

539592 Views

990 replies

114 likes

Account
  • 539592 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129536 Views

74 replies

12 likes

Account
Login
Premium
  • 129536 Views
  • 74 replies
  • 12 likes

Spotify don't recognizes titles with special characters in names

For example the 6. track on "Hundred Waters" first album Hundred Waters – Hundred Waters LP . The title name of track 6 is ". . . __ __ __ . . ." I found no way to make the Spotify-Player recognize, that the song is on my hard drive. Is there a solut...

Newbie

For example the 6. track on "Hundred Waters" first album Hundred Waters – Hundred Waters LP . The title name of track 6 is ". . . __ __ __ . . ." I found no way to make the Spotify-Player recogni...

Liam

Community Legend

2744 Views

1 replies

0 likes

  • 2744 Views
  • 1 replies
  • 0 likes

Why is it so difficult to delete a secondary account - this is madness

Hey Have inadvertently set up a secondary account (this one) and am trying to delete it as my Primary Account won't connect to Facebook and I can't unlink this one. I don't want to have to wait two days for the trial to end. I just want to delete thi...

Visitor

Hey   Have inadvertently set up a secondary account (this one) and am trying to delete it as my Primary Account won't connect to Facebook and I can't unlink this one. I don't want to have to...

Sam

Spotify

353 Views

6 replies

0 likes

  • 353 Views
  • 6 replies
  • 0 likes

Question before subscribing.

With everything, I always dislike reaccuring charges coming out of my account, simply because I often.. forget about them! If I get Unlimited then cancel it immediately after will it last until it would've of ran out? Or do you have to cancel just be...

Casual Listener

With everything, I always dislike reaccuring charges coming out of my account, simply because I often.. forget about them! If I get Unlimited then cancel it immediately after will it last until it wo...

Sam

Spotify

440 Views

6 replies

0 likes

  • 440 Views
  • 6 replies
  • 0 likes

Renewed credit card details, but account changed from premium to free?!?

I renewed my credit card details of my spotify account, because the card was expired. Now I suddenly have a free account, while I have been a premium user for a long time. Please revert and explain what to do. It's impossible to contact you here in t...

Casual Listener

I renewed my credit card details of my spotify account, because the card was expired. Now I suddenly have a free account, while I have been a premium user for a long time. Please revert and explain w...

Liam

Community Legend

385 Views

3 replies

0 likes

  • 385 Views
  • 3 replies
  • 0 likes

Continue to get charged!

I canceled my subscription online 2 months ago, but it never went through. I cannot cancel, because when I "verify" with my Facebook login, the page just goes blank! It seems as though the known 'bug' is purposely not fixed so people are unable to ca...

Newbie

I canceled my subscription online 2 months ago, but it never went through. I cannot cancel, because when I "verify" with my Facebook login, the page just goes blank! It seems as though the known 'bug...

meahtenoha

Spotify

159 Views

1 replies

0 likes

  • 159 Views
  • 1 replies
  • 0 likes

regretted payment

hi I would show my friend how to buy premium and I was expecting a "confirm purchase" key, so i just went on showing him what to do, but suddently it said payment confirmed and I was charged for one mouth premium. Is there any chance for me to get my...

Newbie

hi    I would show my friend how to buy premium and I was expecting a "confirm purchase" key, so i just went on showing him what to do, but suddently it said payment confirmed and I was...

Liam

Community Legend

286 Views

2 replies

0 likes

  • 286 Views
  • 2 replies
  • 0 likes

Deleting Stations

Do you have an estimate when we will be able to delete stations? this is a constant prblem with many users. dont know why we dont have the ability to do so. I want to upgrade to premium too and wont do so until i can delete unwanted stations. If I de...

Newbie

Do you have an estimate when we will be able to delete stations? this is a constant prblem with many users. dont know why we dont have the ability to do so. I want to upgrade to premium too and wont ...

badass_llama

Casual Listener

240 Views

1 replies

0 likes

  • 240 Views
  • 1 replies
  • 0 likes

Country problem with prenium account

Hey guys, I'm a french living in China, and just refilled my account after 1 month without using it. I switched to prenium account several hours ago and I still cannot access my account, I keep receiving this error message when trying to login: 'you ...

Newbie

Hey guys,   I'm a french living in China, and just refilled my account after 1 month without using it. I switched to prenium account several hours ago and I still cannot access my account,&n...

arnaud94

Newbie

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Cancelled my spotify premium account a day before renewal, still charged me $9.99!

I've sent a couple of contact forms and communities posts, still no replies. My spotify premium was going to renew on 10/28/12.I cancelled it about an hour ago at 10:49 P.M. here in Meridian, MS. It is still 10/27/12 as of right now here, and it is 1...

Casual Listener

I've sent a couple of contact forms and communities posts, still no replies. My spotify premium was going to renew on 10/28/12. I cancelled it about an hour ago at 10:49 P.M. here in Meridian, MS. ...

Peter__

Community Legend

758 Views

4 replies

0 likes

  • 758 Views
  • 4 replies
  • 0 likes

Permanently Offline after moving overseas

Hi, I joined spotify in Australia and my account no longer works (permanently in offline mode) now that I am in the UK. I have already updated my account location but I'm still unable to go online. How can I fix this and still continue to use the fre...

Newbie

Hi,   I joined spotify in Australia and my account no longer works (permanently in offline mode) now that I am in the UK. I have already updated my account location but I'm still u...

Peter__

Community Legend

420 Views

2 replies

0 likes

  • 420 Views
  • 2 replies
  • 0 likes

2 spotify accounts and 2 differend facebooks :/

I once made another spotify & facebook account becausemy offer for premium membership almost got to an end to activate it, I disabled my 6 month premium membership for it butthen i readed that i needed to wait till end of the month, wich would take t...

Newbie

I once made another spotify & facebook account because my offer for premium membership almost got to an end to activate it, I disabled my 6 month premium membership for it but then i readed tha...

Sam

Spotify

228 Views

1 replies

0 likes

  • 228 Views
  • 1 replies
  • 0 likes

Solved!! De-activating someone else's account from my apple mac

Hi there, Someone installed thier spotifiy account on my apple mac without permission! I want to uninstall theirs and install my own but don't know how. If I try to download Spotify it simply opens up the account that I would like to get rid of. Can ...

Newbie

Hi there,   Someone installed thier spotifiy account on my apple mac without permission!  I want to uninstall theirs and install my own but don't know how.  If I try to download Sp...

Sam

Spotify

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes

Solved!! subscription payment failure: payment details updated

hi - my monthly payment for spotify premium was unable to process as i hadn't updated my new card details ... i have since updated my details on the account page, will spotify try and charge me again in a few days? ... thanks to anyone who can help

Newbie

hi - my monthly payment for spotify premium was unable to process as i hadn't updated my new card details ...   i have since updated my details on the account page, will spotify try and char...

Peter__

Community Legend

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

New account linked with Facebook?

Hi there, My spotify was used last night with another account, as a friend wished to show me some music. When I came to log in today with my facebook details (which I have always used) all of my previous playlists and starred songs have disappeared. ...

Newbie

Hi there,   My spotify was used last night with another account, as a friend wished to show me some music. When I came to log in today with my facebook details (which I have always used) all...

Sam

Spotify

236 Views

2 replies

0 likes

  • 236 Views
  • 2 replies
  • 0 likes

Error on download

Hello, I am trying to download one of my list to purchase but everytime i introduce my password, the sistem sais there is an error for an incorrecte password. I have resert the password several times, but when I try again, apears the same error. How ...

Newbie

Hello, I am trying to download one of my list to purchase but everytime i introduce my password, the sistem sais there is an error for an incorrecte password. I have resert the password several times...

Peter__

Community Legend

251 Views

1 replies

0 likes

  • 251 Views
  • 1 replies
  • 0 likes

says i need premium, but i have one.

Yesterday i bought the premium subscription. And when using the app, it says i need to upgrade. I press the get premium and it redirects me to a webpage that says i already have a premium subscription. I have logged out and in several times.

Newbie

Yesterday i bought the premium subscription. And when using the app, it says i need to upgrade. I press the get premium and it redirects me to a webpage that says i already have a premium subscriptio...

Peter__

Community Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Solved!! Deleting my fb, but have spotify premium

I need to delete my Facebook, I don't use it and had a massive security breach with it. I love my spotify though and don't want to get rid. When I go on spotify it says log in with user details can I do that?

Visitor

I need to delete my Facebook, I don't use it and had a massive security breach with it. I love my spotify though and don't want to get rid. When I go on spotify it says log in with user details can I...

Liam

Community Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Payment !

Hey! I got a problem buying spotify unlimited. When I try to buy It connects to my facebook (My account is through facebook) and then I have to log in and the I come back to the payment site and it says it isnt working? I am using visa electron card....

Newbie

Hey! I got a problem buying spotify unlimited. When I try to buy It connects to my facebook (My account is through facebook) and then I have to log in and the I come back to the payment site and it s...

Sam

Spotify

207 Views

1 replies

0 likes

  • 207 Views
  • 1 replies
  • 0 likes

Solved!! Italy

Hi there, I am a new user, so please forgive me if I've asked this in the wrong forum. I have some friends who live in Italy who want to join Spotify. Is this possible? Is Spotify available in Italy yet? I have read previous posts about Italy but I c...

Casual Listener

Hi there, I am a new user, so please forgive me if I've asked this in the wrong forum.   I have some friends who live in Italy who want to join Spotify.  Is this possible?  Is Spotif...

Siestagirl

Casual Listener

524 Views

2 replies

0 likes

  • 524 Views
  • 2 replies
  • 0 likes

Solved!! My playlists and starred songs are GONE

Ever since the most recent update, I've had to not only log in to spotify with my facebook details, but an additional popup comes up where I have to log in AGAIN. I entered my facebook credentials and it didn't work (gave me an invalid username/passw...

Casual Listener

Ever since the most recent update, I've had to not only log in to spotify with my facebook details, but an additional popup comes up where I have to log in AGAIN.  I entered my facebook credenti...

jamyface

Casual Listener

509 Views

4 replies

0 likes

  • 509 Views
  • 4 replies
  • 0 likes