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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 412571 Views
  • 965 replies
  • 108 likes
  • Account
  • 412571 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1179767 Views
  • 119 replies
  • 115 likes
  • Account
  • 1179767 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101074 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101074 Views
  • 68 replies
  • 10 likes

Spotify offline

So I got Spotify Premium specifically to use misic while offline, but because my account is recent I can only log in through facebook. That means if i have no wifi signal I can't log in? Or is there a workaround?

  • Casual Listener
  • So I got Spotify Premium specifically to use misic while offline, but because my account is recent I can only log in through facebook. That means if i have no wifi signal I can't log in? Or is there ...
  • Bmmcmahon
  • Casual Listener
  • 249 Views
  • 2 replies
  • 0 likes
  • 249 Views
  • 2 replies
  • 0 likes

Can't download tracks to my phone

Hi i have spotify premium and today i was going to update my offline playlist in my phone but it wont start download my phone connect to spotify but on the download page it only says pending is there some kind of problem to your servers today?

  • Regular
  • Hi i have spotify premium and today i was going to update my offline playlist in my phone but it wont start download my phone connect to spotify but on the download page it only says pending is there...
  • tarald332
  • Regular
  • 506 Views
  • 2 replies
  • 0 likes
  • 506 Views
  • 2 replies
  • 0 likes

TWO SUBSCRIPTIONS!!!

I may have payed for two subscriptions by accedent. Good for Spotify, not so much for me. How can I check and correct this?

  • Newbie
  • I may have payed for two subscriptions by accedent. Good for Spotify, not so much for me. How can I check and correct this?
  • David
  • Spotify Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Problem to listen mp3 stocked on my computer

Hello everybody,just for start, sorry for my english, i'm french and i don't speak english very well (same thing for write it).So, for my problem, I'm just trying to understand something.I chose a directory of my computer to share my mp3 on spotify.A...

  • Music Fan
  • Hello everybody, just for start, sorry for my english, i'm french and i don't speak english very well (same thing for write it). So, for my problem, I'm just trying to understand something. I chos...
  • V_Granjou
  • Music Fan
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Change Country Setting

HI, My account is set to Germany, but i have never been there, have tried to change but this just sends me round in a loop. could you please change my code to the uk? i have emailed on more than once. With thanks Paul

  • Casual Listener
  • HI,   My account is set to Germany, but i have never been there, have tried to change but this just sends me round in a loop. could you please change my code to the uk? i have emailed on mor...
  • simplifiedsoftw
  • Casual Listener
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Become a premium member

Goodafternoon, Does anyone have a idea how I could change my country to the Netherlands? I am living across the border in Germany, so I get a German IP address assigned by my provider, and so only the German way to pay (Deutsche bank etc), and I have...

  • Casual Listener
  •     Goodafternoon,   Does anyone have a idea how I could change my country to the Netherlands?   I am living across the border in Germany, so I get a Ger...
  • user-removed
  • Not applicable
  • 383 Views
  • 1 replies
  • 0 likes
  • 383 Views
  • 1 replies
  • 0 likes

Two subscriptions on the same paycard.

I got spotify before integration with facebook. The other day I tried to make a spotify account to my daughter. Im going to be the one who's paying for this, with same card information that I have on my own account. She is not old enough to get faceb...

  • Casual Listener
  • I got spotify before integration with facebook. The other day I tried to make a spotify account to my daughter. Im going to be the one who's paying for this, with same card information that I have on...
  • tinepernille
  • Casual Listener
  • 730 Views
  • 2 replies
  • 0 likes
  • 730 Views
  • 2 replies
  • 0 likes

Spotify free and time limits

I have a Spotify Free account. I understand and accept the concept of 2.5 hours a week but I am lost as to how and where I can view how much time I have remaining and when my account renews itself and adds another 2.5 hours. I can't see any timer on ...

  • Newbie
  • I have a Spotify Free account. I understand and accept the concept of 2.5 hours a week but I am lost as to how and where I can view how much time I have remaining and when my account renews itself an...
  • David
  • Spotify Legend
  • 430 Views
  • 1 replies
  • 0 likes
  • 430 Views
  • 1 replies
  • 0 likes

purple songs

how long does it take for a purple song to go back to being able to be played? i know that spotify does this after 5 plays but i'm wondering if this gets reset

  • Newbie
  • how long does it take for a purple song to go back to being able to be played? i know that spotify does this after 5 plays but i'm wondering if this gets reset
  • Stupify
  • Community Legend
  • 580 Views
  • 1 replies
  • 0 likes
  • 580 Views
  • 1 replies
  • 0 likes

1 spotify account, 2 FB accounts

my 2 daughters want 1 spotify account but they have 2 FB accounts how do we manage?

  • Casual Listener
  • my 2 daughters want 1 spotify account but they have 2 FB accounts how do we manage?  
  • Stupify
  • Community Legend
  • 253 Views
  • 4 replies
  • 0 likes
  • 253 Views
  • 4 replies
  • 0 likes

Not a Facebook User

I'm a premium user & I know I have friends that use spotify. But when I locate them & try and add them to my "friends list" I get this error message : Failed to Enable Spotify Socail. Which is horse crap. I'm just not on FB. Anyways around this so I ...

  • Visitor
  • I'm a premium user & I know I have friends that use spotify. But when I locate them & try and add them to my "friends list" I get this error message : Failed to Enable Spotify Socail.  W...
  • Stupify
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

GOT BILLED FOR PREMIUM AFTER FREE TRIAL WITH NO REMINDER EMAIL

it's seems that no matter how often this happens, they still aren't fixing anything. i signed up for the 30 day trial..i've barely used spotify in those 30 days and was planning on canceling it. but i got no email or notification of any kind remindin...

  • Casual Listener
  • it's seems that no matter how often this happens, they still aren't fixing anything. i signed up for the 30 day trial..i've barely used spotify in those 30 days and was planning on canceling it. but ...
  • MattSuda
  • Spotify Star
  • 434 Views
  • 1 replies
  • 0 likes
  • 434 Views
  • 1 replies
  • 0 likes

Profile locked to US

Hi! I am trying to sign up for a premium account, but for some reason my profile is locked to the US as country, where it should be Norway which is where I live! When I try to pay, the system does not accept my credit card as it is not from the US! P...

  • Newbie
  • Hi!   I am trying to sign up for a premium account, but for some reason my profile is locked to the US as country, where it should be Norway which is where I live! When I try to pay, the sys...
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

No downloads showing up after redeem code used

I bought a £10 gift card and used it to add 15 downloads to my account, but no downloads are showing up and I can't download any songs. I wrote into community help before, and they said email support, and I emailed support and they told me to ask com...

  • Casual Listener
  • I bought a £10 gift card and used it to add 15 downloads to my account, but no downloads are showing up and I can't download any songs. I wrote into community help before, and they said email support...
  • 132 Views
  • 0 replies
  • 0 likes
  • 132 Views
  • 0 replies
  • 0 likes

Can't log in

Every time I try to log in, Spotify tells me that "your country does not match the one set in you profile". I don't understand why, beacuse I haven't used Spotify in any other country than where I signed up.. I just purchased Spotify Premium to fix t...

  • Newbie
  • Every time I try to log in, Spotify tells me that "your country does not match the one set in you profile". I don't understand why, beacuse I haven't used Spotify in any other country than where I si...
  • 127 Views
  • 0 replies
  • 0 likes
  • 127 Views
  • 0 replies
  • 0 likes

SOB please help

My spotify is acting up and not completing the songs. It always stops the track 1:28sec into the song. and it won't play the next song when I choose to skip tracks. Not even the radio works properly. I've deleted the app and done everything to try an...

  • Casual Listener
  • My spotify is acting up and not completing the songs. It always stops the track 1:28sec into the song. and it won't play the next song when I choose to skip tracks. Not even the radio works properly....
  • rbriones79
  • Casual Listener
  • 245 Views
  • 3 replies
  • 0 likes
  • 245 Views
  • 3 replies
  • 0 likes

Solved!! Deleted Playlists/ Premium. Urgent Case # 00223194 Time Sensitive

Hello, I have a Spotify premium service and I accidentally deleted a playlist that is very important to me, named Nancy Party. I synch up with 2 devices, my work computer and my personal Mac Pro. I am having a party tomorrow and I need to have that p...

  • Casual Listener
  • Hello,   I have  a Spotify premium service and I accidentally deleted a playlist that is very important to me, named Nancy Party.  I synch up with 2 devices, my work computer and m...
  • mvilla29
  • Casual Listener
  • 251 Views
  • 2 replies
  • 0 likes
  • 251 Views
  • 2 replies
  • 0 likes

Where are the Dead Skeletons

The Dead Skeletons are a band from Iceland that I learned about from NPR.ORG. I'd love to be able to access them from Spotify.

  • Casual Listener
  • The Dead Skeletons are a band from Iceland that I learned about from NPR.ORG.  I'd love to be able to access them from Spotify.
  • rblument
  • Casual Listener
  • 201 Views
  • 2 replies
  • 0 likes
  • 201 Views
  • 2 replies
  • 0 likes

Solved!! canceled subscription but im still getting billed

And last time I.posted this I was told by a moderator I would get contacted and nothing happened"!! I am soooo unhappy with spotify!

  • Regular
  • And last time I.posted this I was told by a moderator I would get contacted and nothing happened"!! I am soooo unhappy with spotify!
  • Richard
  • Community Legend
  • 305 Views
  • 3 replies
  • 0 likes
  • 305 Views
  • 3 replies
  • 0 likes

Solved!! My facebook linked to another spotify account

Hi I want to sign up for Spotify but when I try i am automatically signed in to my sisters account through my facebook accout. Is it possible to unlink these to enable me to sign up from scratch for my own account. Thanks Tamsin

  • Regular
  • Hi    I want to sign up for Spotify but when I try i am automatically signed in to my sisters account through my facebook accout. Is it possible to unlink these to enable me to sign up ...
  • TamsinScott
  • Regular
  • 325 Views
  • 4 replies
  • 0 likes
  • 325 Views
  • 4 replies
  • 0 likes