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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76608 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94581 Views
9 replies
2 likes
Hola amigosQueremos dar de alta el spoty familiar. El tema es que cada entre mi casa y mis dos hijos tenemos 6 alexas. La intención es hacer una cuenta para cada alexa, puedo escuchar la música de spoty en los dispositivos alexa. Me temo que alguna v...
Hola amigos Queremos dar de alta el spoty familiar. El tema es que cada entre mi casa y mis dos hijos tenemos 6 alexas. La intención es hacer una cuenta para cada alexa, puedo escuc...
Community Legend
5768 Views
4 replies
0 likes
FamilyCountryU.KDeviceVarious (Iphones & Sonos) My Question or Issue Hi, My wife and I cannot listen on our phones at the same time. It stops playback for one of us. We 100% have separate accounts and email addresses, and are logged into the correct ...
Family Country U.K Device Various (Iphones & Sonos) My Question or Issue Hi, My wife and I cannot listen on our phones at the same time. It stops playback for one of us. We ...
Roadie
743 Views
1 replies
0 likes
Spoiler (Highlight to read) Hi, I am using the app on a kinda old Samsung device and when I opened the app after work, I was disconnected and couldnt reconnect. I asked for a pw reset email but everytime I clic on it, it says that the link has expire...
Hi, I am using the app on a kinda old Samsung device and when I opened the app after work, I was disconnected and couldnt reconnect. I asked for a pw reset email but everytime I clic...
Roadie
687 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 8Operating SystemIOSMy Suggestion(s)Hello. My name is Cole. I do understand we cannot usernames but I have my reasoning for wanting the ability to change display names. People change their names in real life and onli...
Plan Premium Country USA Device iPhone 8 Operating System IOS My Suggestion(s) Hello. My name is Cole. I do understand we cannot usernames but I have my reasoning for wanting the ability to ...
Roadie
576 Views
1 replies
1 likes
PlanFree with this account.Country DevicePCOperating SystemWindows 10 My Question or IssueHi! I just linked my podcast to Spotify via one of my accounts (*snip*). But I can't manage the show. When I go to "catalog" and click on the podcast (Gente dic...
Plan Free with this account. Country Device PC Operating System Windows 10 My Question or Issue Hi! I just linked my podcast to Spotify via one of my accounts (*snip*...
Casual Listener
1009 Views
2 replies
0 likes
this is a question about the community, not the product. Although i've indicated that i want to receive email notifications when someone replies to one of my community posts, i never receive any. i've checked that the option is set properly and that ...
this is a question about the community, not the product. Although i've indicated that i want to receive email notifications when someone replies to one of my community posts, i never r...
Spotify Star
1345 Views
10 replies
0 likes
PlanPremiumCountryGermanyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuewe have family premium but my husband cannot connect. His cellphone always tells him that he...
Plan Premium Country Germany Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue we have fam...
Spotify Star
484 Views
1 replies
0 likes
So I was listening to music and all of a sudden my account was being used on someone else's IPhone. So, I quickly changed my password to something completely different that I don't use for any of my other online stuff. 10 minutes later, my account is...
So I was listening to music and all of a sudden my account was being used on someone else's IPhone. So, I quickly changed my password to something completely different that I don't use for any of my ...
Spotify Star
652 Views
1 replies
0 likes
PlanI want to join a PREMIUM Family account, however it's telling me i'm in the wrong country CountryIt is currently set to Mexico but want to change to UK DeviceMacBook Pro (Retina, 13-inch, Early 2015) Operating SystemiOS 10 My Question or IssueHey...
Plan I want to join a PREMIUM Family account, however it's telling me i'm in the wrong country Country It is currently set to Mexico but want to change to UK Device MacBo...
Spotify Star
448 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceNote 9 and Desktop PCOperating SystemAndroid Version 9 and Windows 10 My Question or IssueI believed somebody else may be using my account so I reset my password and logged out of the account everywhere using the "Sign out ...
Plan Premium Country USA Device Note 9 and Desktop PC Operating System Android Version 9 and Windows 10 My Question or Issue I believed somebody else may be using my account so I res...
Spotify Star
516 Views
1 replies
0 likes
Tried to sign up for Family Plan. Had to take out Premium and was charged. Also been charged for Family plan when its supposed to be a 3 month free trial. Please help fix this.PlanPremium/FamilyCountryNZDevicePixel 3a / Dell PCOperating SystemAndroid...
Tried to sign up for Family Plan. Had to take out Premium and was charged. Also been charged for Family plan when its supposed to be a 3 month free trial. Please help fix this. Pla...
Spotify Star
1013 Views
3 replies
0 likes
PlanPremiumCountryNetherlandDeviceSamsungOperating SystemAndroid My Question or IssueThis morning my account suddenly changed to free.. even I paid 4 days ago and I have the account for several years. Please help me! I want my premium account back.
Plan Premium Country Netherland Device Samsung Operating System Android My Question or Issue This morning my account suddenly changed to free.. even I paid 4 days ago and I have the ...
Community Legend
1935 Views
2 replies
0 likes
PlanPremiumCountry USADeviceLG Stylo 4My Question or Issue I don't remember the Gmail I used for my account, but I know the card number I entered as well as the backup gmail I think
Plan Premium Country USA Device LG Stylo 4 My Question or Issue I don't remember the Gmail I used for my account, but I know the card number I entered as well as the backup gmail I...
Community Legend
837 Views
3 replies
0 likes
PlanPremiumCountryPH My Question or IssueI have unlinked my facebook account to spotify, but when I connect my facebook account to my current spotify account, it still shows my username and not my facebook account. How can I delete all my previous sp...
Plan Premium Country PH My Question or Issue I have unlinked my facebook account to spotify, but when I connect my facebook account to my current spotify account, it still shows my usern...
Community Legend
4061 Views
2 replies
0 likes
PlanPremiumCountryUSA My Question or IssueMy son is on our family account. There are two problems. First, he is still being charged for his student account (this is a long-term problem that we only just discovered). Second, his login stopped working....
Plan Premium Country USA My Question or Issue My son is on our family account. There are two problems. First, he is still being charged for his student account (this is a long-te...
Roadie
729 Views
3 replies
0 likes
PlanPremiumCountryIcelandDevicePlaystation 4 (PS4)Operating SystemLatest version of PS4 system My Question or IssueI want to sign into spotify but its signed in on my banned PS4 account so i cant sign out. Is there a way to sign out? Ive tried to ope...
Plan Premium Country Iceland Device Playstation 4 (PS4) Operating System Latest version of PS4 system My Question or Issue I want to sign into spotify but its signed in on my banned ...
Roadie
1112 Views
3 replies
0 likes
Spotify version 1.1.24.91.g4ca6d5eb stop playing several times on my MacBook Pro, MacOS Mojave??
Spotify version 1.1.24.91.g4ca6d5eb stop playing several times on my MacBook Pro, MacOS Mojave??
Spotify Star
638 Views
1 replies
0 likes
PlanPremiumCountryUS DeviceMac MiniOperating SystemOS X My Question or IssueHello,For some reason whenever I upload images, even adhering to the recommended dimensions 690px x 500px, Spotify doesn't show the entire image, but seems to crop/zoom in on...
Plan Premium Country US Device Mac Mini Operating System OS X My Question or Issue Hello, For some reason whenever I upload images, even adhering to the recommended dimensio...
Spotify Star
1275 Views
1 replies
0 likes
PlanPremiumCountryCanadaDevice(iPhone 6S, Macbook Pro 2013) My Question or IssueHi! I have been experiencing suspicious activities for a while now. I've tried changing my passwords, logging out from all devices, but nothing worked. What happens is th...
Plan Premium Country Canada Device (iPhone 6S, Macbook Pro 2013) My Question or Issue Hi! I have been experiencing suspicious activities for a while now. I've tried changing my passwor...
Spotify Legend
1008 Views
2 replies
1 likes
Hey All, Just a quick question about transfering my account. Currently I have an account linked to my Faccebook, which has been fine, but I now use my account as part of my music blog. So I really want to change the username to match. I understand th...
Hey All, Just a quick question about transfering my account. Currently I have an account linked to my Faccebook, which has been fine, but I now use my account as part of my music bl...
Spotify Legend
1322 Views
3 replies
0 likes
